The Housing Service Center at the Navy Aloha Center (Navy Family Housing Office) is at 4825 Bougainville Drive (Building 2652) near the airport. Hours are 7:30 a.m. to 4 p.m. Monday through Friday. To reach the reception desk of the Housing Office and for more information on the housing areas, call 808-474-1820/1821. Other housing representatives include the regional housing director, 808-474-1803; the customer service manager, 808-474-1800; and the military liaison master chief, 808-474-1804.
To view floor plans of Navy housing, visit www.ohananavycommunities.com and www.cnic.navy.mil/regions/cnrh/installations/jb_pearl_harbor_hickam/ffr/housing_and_lodging.html.
Other Navy welcome and housing information is available at www.greatlifehawaii.com and www.militaryinstallations.dod.mil. Relocation assistance and information is available at the Military and Family Support Center, Joint Base Pearl Harbor-Hickam, 808-474-1999.
Applying for Housing
Before arriving, individuals with family members should contact the Housing Services Center at the Navy Aloha Center, Navy Family Housing Office and schedule an appointment. Additionally, a housing application should be faxed in advance, along with a copy of orders and service record Page 2 (dependent verification), to 808-474-1822.
Individuals are required to report to the HSC at the Navy Aloha Center, Family Housing Office as soon as possible within 72 hours of arrival to be eligible for arrival TLA. You must report to the HSC at the Navy Aloha Center, Navy Family Housing Office even if you have already purchased a home or plan on buying one, found a place to rent or plan to live with family or friends.
Families moving into privatized housing will be required to sign a lease and, if applicable, a pet addendum. Lease and lease addendums are available at www.ohananavycommunities.com. A maximum of two pets, dogs or cats, will be permitted in housing. Rottweilers and pit bull types — and dogs with any of those breed lineages — will not be permitted in housing neighborhoods. Pit bull types include all dogs referred to as American pit bull terrier, American Staffordshire terrier, Staffordshire bull terrier and bull terrier.
The HSC, Navy Aloha Center staff can provide listings of available rentals on the island as well as information on BAH rates, schools and security deposit waivers (utilities). The Housing Services Office at nearby Fort Shafter, provides a wide range of services as well. These include in-depth briefings on renting in the community, lease review, complaint mediation, discrimination complaint processing, inspecting rentals for adequacy, rental listings, BAH rates, school information, in-depth maps of Oahu, security deposit waiver information (utilities) and information on the Housing Relocation Assistance Program. It maintains current computerized listings of rental housing available on the island.
The HSO is in Building 1004, 111 Seventh St., Fort Shafter, HI 96858. Assistance is provided 8 a.m. to 5 p.m. Monday through Friday. For more information, call 808-438-6198/3820/0149.
Hawaii Regional Unaccompanied Housing manages and operates all Navy and Air Force Unaccompanied Housing on the island of Oahu. This includes facilities at Joint Base Pearl Harbor-Hickam, Wahiawa Annex and Hale Kela Moku Housing in Marine Corps Base Hawaii. With more than 4,400 beds in 52 facilities, Hawaii Regional UH is one of the Navy’s largest lodging operations for unaccompanied and visiting DOD personnel in the Pacific. For single sailors (E-4 and above) PCSing in, contact Unaccompanied Housing administration at 808-473-1203 for information on obtaining a statement of nonavailability.
- E-1 to E-4 are the only personnel UH is required to house. This includes shipboard E-4 with fewer than four years and addresses frocked personnel. All other personnel are to reside in the community.
- Priority by type of sailor has changed. This has no effect on Hawaii, as we already were housing all personnel in all categories.
- Utilization is now established at 98 percent of available assets. Former policy was “full utilization.”
- All spaces are nonsmoking.
- An assignment review board establishes and monitors waiting lists to move on and off base and reviews GB and RA packages.
- Geographic bachelors, including shipboard personnel, can obtain an application for quarters on www.greatlifehawaii.com.
- All incoming single sailors must check in with the Administration Office at Building 1323 as soon as they arrive, no later than 72 hours of arrival. Contact the office at 808-473-1203.