The Naval Station Mayport Fleet & Family Support Center (FFSC) is part of the tri-site organization consisting of Naval Air Station Jacksonville FFSC and Naval Submarine Base Kings Bay FFSC. The FFSC serves active-duty members, retired personnel and family members with programs and services to enhance their quality of life. FFSC is in Building 1 on the corner of Massey Avenue and Baltimore Street. You may reach the FFSC by calling 904-270-6600, DSN 960-6600 or toll free 800-626-5084. Hours of operation are 7:30 a.m. to 4 p.m. Monday through Thursday and 7:30 a.m. to 3 p.m. Friday. Services available include:
Short-term, individual, family, marriage and child counseling are offered at FFSC. Licensed counselors understand the stresses of military life and are aware of civilian resources available to assist military members and their families. Counselors are available to assist with crisis intervention, stress debriefings and educational classes, upon request.
DEPLOYMENT SUPPORT PROGRAMS
FFSC plays a key role in the deployment preparation process by assisting commands in getting crew and family members ready for each phase of a deployment. The program educates both service members and spouses as to the stressors and typical problems encountered. FFSC offers deployment briefings, resource training, workshops and referral services for family support groups, return and reunion programs, and a variety of other support services.
EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP)
The FFSC EFMP liaison provides assistance with EFMP enrollment, locating local military and civilian resources, special education assistance, social and support groups, treatment providers and information about local disability services.
FAMILY ADVOCACY PROGRAM (FAP)
FAP addresses child and spouse maltreatment, including prevention, education, intervention, assessment and treatment. FAP briefings and command consultations are available upon request. All efforts are geared toward victim safety and protection, offender accountability and rehabilitation. Key personnel training for E-7s and above is offered quarterly.
INFORMATION AND REFERRAL (I&R)
This program is one of the primary functions of the FFSC. The I&R specialist can assist with finding answers to questions or provide the resources and referrals appropriate to your needs in both military and civilian communities.
LIFE SKILLS EDUCATION CLASSES AND WORKSHOPS
Classes and workshops are available to all active-duty members and their family members. Stress and anger management, parenting, expectant parent, employment, financial, transition and resource awareness for leadership are a few of the many classes offered.
NEW PARENT SUPPORT PROGRAM (NPSP)
FFSC has programs in place to help service members and spouses adjust to parenthood. The NPSP is a voluntary early intervention program focused on bonding, enrichment, communication and understanding between parents and their children. Services include home and hospital visitations, prenatal education and support, referral to community resources, developmental assessments and telephone consultations.
FFSC serves as a resource for ombudsmen in areas such as coordination of ombudsmen training, aid to ombudsmen support groups and assistance for commands in the effective use of their ombudsmen.
PERSONAL FINANCIAL MANAGEMENT (PFM)
The financial education program provides consumer information, referrals and counseling that emphasize long-term financial responsibility to military members and their families. Assistance is given through instruction on sound money management, debt management, savings, investing and retirement planning.
RELOCATION ASSISTANCE PROGRAM (RAP)
This program provides counseling services designed to provide information and guidance for all relocating military members and their families. It includes a spouse orientation workshop (Military Spouse 101), relocation counseling, a worldwide duty station library and welcome aboard packets. RAP also provides quarterly command sponsor training at FFSC and upon request by commands.
SEXUAL ASSAULT PREVENTION AND RESPONSE PROGRAM (FORMERLY SAVI)
The Sexual Assault Prevention and Response Program provides education and awareness training in the prevention of sexual assaults and command training on how to report incidents. The program also provides victim advocacy, resources, referrals and support services for recovery and rebuilding. To schedule training or ask questions regarding this program, please contact 904-542-2766.
SPOUSE EMPLOYMENT ASSISTANCE PROGRAM (SEAP)
SEAP provides employment counseling and assistance for military spouses and retiring military personnel. This program focuses on preparation for the job search and also provides job referral services. A job fair is scheduled and publicized several times a year.
TRANSITION ASSISTANCE PROGRAM (TAP)
TAP is a cooperative effort between the departments of Defense, Labor and Veterans Affairs. It is designed to provide transition counseling, computerized job listings and a resource library. A three-day Transition Assistance Workshop (job search and transition seminar for separating and retiring personnel and spouses) is offered monthly.
Victim advocates provide personal assistance to victims of spouse abuse. They can assist victims with protection injunctions and court appearance support. The advocates have a vast knowledge of available community resources and services for families involved in domestic violence.
The FFSC has many volunteer opportunities available to interested individuals. Volunteer activities are coordinated through the FFSC volunteer coordinator.