JOINT BASE CHARLESTON

Getting Settled

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MARCOA Media

JRB New Orleans_2019 Our Military Getting Settled

HEALTH CARE

628th Medical Group


Joint Base Charleston Clinic (Air Base)
204 W. Hill Blvd.

Appointments 843-963-6880
Pharmacy 843-963-6833

Naval Health Clinic Charleston (Weapons Station)
110 NNPTC Circle 843-794-6000

Appointments 843-794-6221

The 628th Medical Group serves Joint Base Charleston and beneficiaries in the surrounding area. The group provides a wealth of medical services, including dentistry, family health, flight medicine, immunizations, lab testing, mental health care, optometry, pediatrics, a pharmacy, physical therapy, radiology, women’s health and more.

The dental clinic serves active-duty military. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Program information is available by visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

HOUSING

Housing Management Office

Air Base
101 N. Davis Drive 843-963-3858

Weapons Station
2316 Red Bank Road, Suite 100 843-794-7265

www.housing.af.mil/Units/Joint-Base-Charleston

The Joint Base Charleston Housing Management Offices are ready to help you transition to your new home and community. Use the offices’ resources to become familiar with available housing options and support services. When you arrive at Joint Base Charleston, visit the HMOs for valuable information, counseling and guidance before signing any lease or sales contract for housing.

Unaccompanied Housing

Air Base
Building 464, Room 121,
312 Arthur Drive 843-963-7255

Weapons Station
Building 1484,
1 Mahan Circle 843-794-7646

www.housing.af.mil/Units/Joint-Base-Charleston

In general, unaccompanied housing is provided for unaccompanied service members in the ranks of E-1 to E-3 and E-4 with fewer than three or four years of service. Each service member is provided a sleeping room, furnishings, bed linens and supplies required for comfortable living. For more information on the dorms at the air base and weapons station, contact the unaccompanied housing offices.

Family Housing

Air Base
1501 Touhey Blvd. 844-219-9093
www.jbcharlestonfamilyhousing.com

Weapons Station
Building 742,
Fletcher Street 843-797-5631

www.jbwscharlestonhomes.com

At Joint Base Charleston, military family housing is privatized. In addition to your option to purchase and rent housing in the local community, you may choose to live in privatized housing by signing a tenant lease agreement with Hunt Military Communities at the air base or Balfour Beatty Communities at the weapons station, which owns the family housing and is responsible for constructing, maintaining, repairing and managing the community.

For comprehensive information about homes and amenities in the Joint Base Charleston privatized housing community, visit the family housing websites.

MAIL

Post Office

Cross County Branch
7075 Cross County Road
North Charleston, SC 29418 803-926-6354

North Charleston Branch
6401 Rivers Ave.
North Charleston, SC 29406 803-926-6354

These two full-service post office locations are near the air base and weapons station. For more post office locations, visit www.usps.com.

The temporary mailing address for Joint Base Charleston is:

Your rank and name

PSC 1 Box 8000
General Delivery
Joint Base Charleston, SC 29404

PETS

Veterinary Services
107 Scarton Lane 843-963-1738
www.fb.com/CharlestonVTF

The air base’s veterinary treatment facility provides complete veterinary care for all government-owned animals. Many types of routine care services for the pets of military families are also offered by appointment only.

All pets living on base must be registered with the facility upon arrival. Base housing may limit the number and breed of pets; contact the family housing offices for more information.

Due to limited resources, most veterinary emergency cases are best served through a full-service civilian veterinary hospital; see the Military Buyer’s Guide tab to connect with local veterinarians.

RELIGIOUS GUIDANCE

Air Base Chapel
107 Arthur Drive 843-963-2536
www.fb.com/jointbasecharlestonchapel

Weapons Station Chapel
707 Chapel Drive 843-794-7222
www.jbcharleston.jb.mil/About-Us/Fact-Sheets/Article/233009/chapel

Joint Base Charleston chaplains are dedicated to preserving your right to worship. They provide, or find a way to provide, for a broad spectrum of worshipers. If you are seeking spiritual support for any denomination or faith group, they will do their best to assist you.

The base chapels offer counseling and seminars for premarital, marital, religious, stress, grief and loss issues. All counseling sessions are covered by privileged communication. For current service times, visit the chapel websites.

VEHICLE REGISTRATION

There is no longer a requirement to register your vehicles with Joint Base Charleston. All privately owned vehicles on base must be insured, and a current license plate is required.
South Carolina state traffic laws apply on base; see the Getting To & Around Charleston, Berkeley and Dorchester counties chapter for more information. All vehicles entering or leaving base are subject to search.

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