JOINT BASE SAN ANTONIO

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Joint Base San Antonio

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History

San Antonio Joint Base San Antonio History

 at Joint Base San Antonio

Situated in Bexar County, San Antonio is the second-largest city in Texas, and aptly known as “Military City USA” as home to Joint Base San Antonio. The city is about 150 miles southeast of the state’s geographic center, southwest of Dallas and Austin and west of Houston.

JBSA encompasses three separate installations: Fort Sam Houston, Lackland Air Force Base and Randolph Air Force Base. These bases were combined under a single organization following 2005 Base Realignment and Closure Round recommendations, forming the largest joint base in the DOD. The joint base has diverse training, flying, medical, cyber, intelligence and installation missions.

The Air Force is the lead agency for JBSA, comprising the three primary bases along with eight other operating locations and more than 200 mission partners. The Air Force established the 502nd Air Base Wing to provide installation support across all JBSA locations and its Air Force commander also serves as the JBSA commander.

JBSA services more DOD students than any other installation and more active runways than any other installation; houses the DOD’s largest hospital and only level one trauma center; and interfaces with 1,000 civic leaders of San Antonio, 20 smaller communities, four counties and four congressional districts.

Population

With its three separate major installations, JBSA is one of the military’s largest joint bases in terms of population. The Army’s Fort Sam Houston and the Air Force’s Lackland and Randolph bases have nearly 61,000 military personnel and 27,000 civilian personnel. Other personnel include more than 64,000 family members; more than 85,000 Air Force, Army, Navy and Marine retirees; and nearly 216,000 veterans. All together, the base supports more than 450,000 personnel.

HISTORY

With congressional approval and President George W. Bush’s signature, money-saving recommendations from the Base Realignment and Closure Commission took effect in 2005. The commission consolidated the three major military facilities in San Antonio — the Army’s Fort Sam Houston, Lackland Air Force Base and Randolph Air Force Base — into a single joint base, Joint Base San Antonio, to eliminate duplicated support services. JBSA is one of a dozen such U.S. bases created by the law.

Three mission support groups from the Air Force’s 502nd Air Base Wing give installation support to the three entities, which were formally merged on Oct. 1, 2010. The 502nd Air Base Wing commander serves as the commander for the joint base. Each installation, though, maintains its individuality, customs and pride.

Arrival

San Antonio Joint Base San Antonio Arrival

 See the Getting To & Around San Antonio and South Texas chapter on Page 52 for information about local airports, train service and public transportation. The closest commercial flights land at San Antonio International Airport, less than 30 minutes from the JBSA installations. Transportation is not provided to the bases.

Cellphone use by the driver of a moving motor vehicle is prohibited on all Department of Defense installations, unless the cellphone is used with a hands-free device.

SPONSORSHIP

Contact your sponsor with your estimated arrival time and flight information before you arrive at JBSA.

Sponsorship is vital to a successful relocation. Don’t PCS without talking with your sponsor before departing for JBSA. Your sponsor will answer any questions about the base and the local area, make lodging or dorm arrangements and meet you upon arrival. Your sponsor will be there to help you and your family until you settle into your new community.

If you have not been in touch with a sponsor and your departure is nearing, contact your gaining unit or call the Military & Family Readiness Center at JBSA-Fort Sam Houston (210-221-2705), JBSA-Lackland (210-671-3722) or JBSA-Randolph (210-652-5321).

VEHICLE REGISTRATION

Vehicles don’t have to be registered with Joint Base San Antonio but all must be insured and have current license plates. Texas state traffic laws apply on all the installations; see the Getting To & Around San Antonio and South Texas chapter on Page 52 for more information. All vehicles entering or leaving the bases are subject to search.

Getting Settled

HEALTH CARE

See JBSA-Fort Sam Houston on Page 14, JBSA-Lackland AFB on Page 24 and JBSA-Randolph AFB on Page 31 for information on each installation’s health care facilities and services.

Dental care services at each installation are dedicated to the oral care of military service members. Family members of active-duty personnel are encouraged to use the TRICARE Dental Program. Program information is available by visiting www.tricare.mil/CoveredServices/Dental/TDP.

TRICARE

TRICARE is the health care program for active-duty and retired service members, their families and survivors. TRICARE provides health plans, prescriptions, dental plans and other special health programs to its beneficiaries. TRICARE’s mission is to enhance the Department of Defense and the nation’s security by providing health support for the full range of military operations and sustaining the health of all those entrusted to their care.

TRICARE offers a range of health care plans. TRICARE Prime is the mandatory health care option for active-duty service members. Family members of active-duty service members, retired service members and their families may also use this option. If you use TRICARE Prime, you are assigned a primary care manager at a military or network provider who delivers most of your care. If you need care your PCM cannot provide, you are referred to a specialist. Active-duty service members and their families pay nothing out of pocket for this option; however, there is less freedom to choose your provider. On Jan. 1, 2018, TRICARE Standard and Extra were combined into a new plan, TRICARE Select. Select is a standardized fee-for-service plan available to family members of active-duty service members, retired service members and their families. After you enroll in TRICARE Select, you may schedule an appointment with any TRICARE-authorized provider. Referrals are not required, but you may need prior authorization from your regional contractor for some services. You will pay a copay or cost share based on the type of care and provider you see. Costs for Select vary, but you will pay an annual deductible as well as a percentage of covered services. Non-network providers may charge up to 15 percent more than the TRICARE allowable charge; you are responsible for these extra charges. TRICARE also offers plans for remote and overseas locations, reserve military members, young adults who are no longer covered under regular TRICARE coverage and other scenarios.

TRICARE coverage is completely portable, so it moves with you when you relocate. Follow these simple steps to ensure you have no break in coverage when you move:

  • Do not cancel your TRICARE Prime enrollment option before you move.
  • Update your personal information in DEERS immediately when you arrive at your new location.
  • Select a new primary care manager.

If you are already using TRICARE Select, moving is easy. When you arrive at your new location, update your personal information in DEERS. Then find TRICARE-authorized providers in your new area. Remember, you may have a new regional contractor and claims filing address.

TRICARE’s online tools can help you find and compare plans that you are qualified to use. Beginning in 2019, however, TRICARE will allow you to switch between plans only if you have a “qualifying life event” such as the birth of a baby or a move. For a complete description of the types of coverage programs and regions, visit www.tricare.mil. For more information about recent changes to TRICARE, visit https://tricare.mil/changes.

PETS

Veterinary Treatment Facilities

JBSA-Fort Sam Houston

2332 Harney Path...................................210-808-6101/6104

www.fb.com/FSHVTF 

JBSA-Lackland

2330 Hughes Ave...........................................210-671-3631

www.fb.com/Lackland-AFB-Veterinary-Treatment-Facility-137695329650086 

JBSA-Randolph

Building 216, B St. W.....................................210-652-3190

https://phc.amedd.army.mil/organization/Pages/VtfDetails.aspx?VtfID=98 

Personnel at the JBSA veterinary treatment facilities provide veterinary care for all government-owned animals as well as pets of military families. Services include wellness exams, vaccinations, heartworm testing and other routine services. Due to limited resources, most veterinary emergency cases are best served through a full-service civilian veterinary hospital; see the Military Buyer’s Guide tab to connect with local veterinarians.

All pets living on JBSA must be registered with a veterinary treatment facility upon arrival. On-base housing limits the number of pets per household and also bans certain breeds; contact the on-base housing offices for more information.

Serving You

The following programs are available on all JBSA installations. See JBSA-Fort Sam Houston on Page 18, JBSA-Lackland Air Force Base on Page 25 and JBSA-Randolph Air Force Base on Page 35 for information on additional programs at each installation.

EDUCATION

Education and Training Centers

JBSA-Fort Sam Houston

2408 N. New Braunfels Ave.....................................210-221-1738

www.goarmyed.com/public/facility_pages/Fort_Sam_Houston_Education_Center 

JBSA-Lackland

1550 Wurtsmith St................................................210-671-8711

JBSA-Randolph

301 B St. W..........................................................210-652-5964

www.jbsa.mil/Resources/Education 

The education and training centers provide counseling services on military academic planning, community colleges, tuition assistance, the GI Bill, commissioning programs, certifications, military correspondence courses, vocational training, veteran’s educational benefits, testing, professional military education and foreign languages. A test center offers CLEP and DSST exams for college credit and also proctors exams from other universities for a fee.

Service members can take courses and meet with representatives from several colleges and universities at JBSA, including Alamo Colleges, Embry-Riddle Aeronautical University, Park University, Wayland Baptist University and Webster University. There are several degree plans service members can enroll in at the schools that are based at the education centers, including associate, bachelor’s and master’s degrees.

FAMILY SUPPORT

Child Development Program

JBSA-Fort Sam Houston

Building 2530.................................................210-221-5002

Annex, Building 1720......................................210-221-3835

Pre-K Before & After School Program,
Building 1705.................................................210-221-4466

JBSA-Lackland

Building 61....................................................210-925-5747

Building 3220................................................210-671-1052

Building 8206................................................210-671-3675

JBSA-Randolph

Building 1072................................................210-652-4946

Annex, Building 734...............................210-652-1140/1142

https://jbsatoday.com/ChildDevelopmentProgram 

The Child Development Program’s mission is to support the morale and welfare of service members by offering comprehensive programs that improve and enhance their children’s well being. The program offers developmentally age appropriate programs for children ages 6 weeks to 5 years.

To request child care at JBSA, eligible patrons must use MilitaryChildCare.com. This secure Department of Defense website provides comprehensive information on military-operated or military-approved child care programs worldwide.

Exceptional Family Member Program

JBSA-Fort Sam Houston 210-221-2705

JBSA-Lackland 210-671-3722

JBSA-Randolph 210-652-5321

www.jbsa.mil/Resources/Military-Family-Readiness/EFMP 

The Exceptional Family Member Program provides services for active-duty families with any member, child or adult, with a physical, emotional, developmental or educational need that requires ongoing special treatment, therapy, education, training or counseling.

Family Child Care

JBSA-Fort Sam Houston

Building 2530...................................210-221-3820

JBSA-Lackland

Building 8210........................................210-671-3376/4987

JBSA-Randolph

1720 Dodds St..............................................210-221-3820

https://jbsatoday.com/FamilyChildCare 

The Family Child Care program organizes care for children 2 weeks to 12 years of age within a home environment with a licensed care provider on base or within a 10-mile radius of each installation. The program offers unique care in special circumstances beyond traditional day care through the Expanded Child Care Program.

Military & Family Readiness Centers

JBSA-Fort Sam Houston

Building 2797, 3060 Stanley Road...........210-221-2705/2418

JBSA-Lackland

Building 1249, 2160 Kenly Ave........................210-671-3722

JBSA-Randolph

Building 693, 555 F St. W..............................210-652-5321

www.jbsa.mil/Resources/MilitaryFamilyReadiness 

JBSA Military & Family Readiness Centers incorporate Airman & Family Readiness, Army Community Service and Fleet & Family Support, providing a full range of programs and services to support mission readiness. The centers link service members and their families with the right resources to meet their specific needs on JBSA or within the local community.

Centers offer a variety of trainings, workshops and one-on-one consultations to supports individuals, families and leadership with programs that strengthen the communities, encourage self-sufficiency, enhance mission readiness and resiliency, and ease adaptation to the military way of life.

Services include financial readiness and assistance, casualty assistance, employment assistance, the Exceptional Family Member Program, information and referral, lending closets, military and family life counselors, mobilization and deployment readiness, relocation readiness, the school liaison office, transition assistance, volunteer resources, voting assistance and much more. Visit the website for a full list of programs and services.

New Parent Support Program

JBSA-Fort Sam Houston

Building 198, 2270 Stanley Road...................210-221-1996

JBSA-Lackland

Building 4554, 1100 Wilford Hall Loop............210-292-5967

JBSA-Randolph

221 Third St. W..........................................210-652-6308

www.jbsa.mil/Resources/FamilyAdvocacy/NewParentSupportProgram 

The New Parent Support Program is a free, voluntary program to help military families with young children adapt to parenthood and thrive as healthy families. Program benefits are available to active-duty military families who are expecting a child or who have a child up to age 3.

Private, in-home support for new parents is the main focus of the program. The program is staffed with nurses who can provide one-on-one support and guidance for expecting and new parents. The program also helps parents cope with the challenges of having a new baby and manage the demands of parenting when a service member is deployed. The program includes access to parenting books, booklets, DVDs and other materials.

School Liaison Offices

JBSA-Fort Sam Houston....................210-221-2214/2256

JBSA-Lackland.........................................210-671-8388

JBSA-Randolph........................................210-652-3112

www.jbsa.mil/Resources/Military-Family-Readiness/School-Liaison-Office 

School liaison officers help parents ease the transitions of the mobile military lifestyle for their children before a PCS, upon arrival, while at an installation and when preparing to leave for the next duty station. School liaison officers have current information about the local school systems and community and link military families with surrounding school districts, ensuring that military children have the best possible educational opportunities for academic success.

Youth Programs

JBSA-Fort Sam Houston

Building 1630.................................210-221-3502/4492

Youth Sports..........................................210-221-5519

JBSA-Lackland

Building 8420

Open Recreation and School-Age Care.......210-671-2388

Teen Programs.......................................210-671-7343

JBSA-Randolph Buildings 584 and 585 210-652-3298/2088

https://jbsatoday.com/YouthPrograms 

Youth Programs offers recreation and educational programs for youth designed to promote self-esteem, character development, healthy lifestyles, academic excellence, leadership and fitness. Programs include before- and after-school care, summer and holiday camps, clubs for a variety of interests, sports, teen programs and more. For more information on each installation’s specific youth programs, visit the website.

LEGAL SERVICES

Legal Offices

JBSA-Fort Sam Houston

Building 134, 2422 Stanley Road.............210-808-0169

JBSA-Lackland

1701 Kenly Ave., Suite 134.....................210-671-3362

JBSA-Randolph

Building 100, 1 Washington Circle............210-652-6781

www.jbsa.mil/Resources/Legal 

JBSA legal offices provide legal assistance to active-duty military members, reserve and Guard members on active duty, retired military members and dependents of the aforementioned groups. Legal assistance is provided for powers of attorney and in the areas of estate planning, finance, family law, immigration, taxation, voting and more. Legal assistance does not extend to advice about criminal charges or adverse administrative actions. Contact the Area Defense Counsel for assistance with those matters.

The office also operates a free tax clinic from early January to mid-April, preparing and filing federal and state tax returns for eligible persons.

LIBRARIES

JBSA-Fort Sam Houston

3011 Harney Path..............................210-221-4387

JBSA-Lackland

1930 George Ave...............................210-671-3610

JBSA-Randolph

Fifth Street East................................210-652-5578

www.jbsalibraries.org 

The JBSA libraries’ collections include books, movies, CDs, audiobooks, video games and more. The libraries’ website features a wealth of online resources and media as well. For a list of each library’s events and programs, visit the libraries online.

RECREATION

JBSA Recreation and RV Park at Canyon Lake

698 Jacobs Creek Park Road.............830-964-3576

https://jbsatoday.com/taxonomy/term/236 

The JBSA Recreation Park at Canyon Lake provides outdoor recreational activities year-round. The park’s 250 acres of beautiful lakefront property with a marina offer many lodging, camping, and equipment and activity options. Reservations for lodging units, RV spaces and pavilions can be made 6 mont hs in advance by active-duty personnel. All other DOD cardholders may make reservations 3 months in advance.

SHOPPING

Commissaries

JBSA-Fort Sam Houston

2405 Funston Road..........................210-221-4300

JBSA-Lackland

Building 8400, 2250 Foulois St...........210-671-2837

JBSA-Randolph

Building 1075, 770 Third St. W..........210-652-5102

www.commissaries.com 

Save your hard-earned dollars when shopping for groceries at the commissary.

Exchanges

JBSA-Fort Sam Houston

Building 2420, 2503 Funston Road....210-225-5566

JBSA-Lackland

1385 Reese St...............................210-674-6465

JBSA-Randolph

Building 1068, 630 Third St. W.........210-658-7471

www.shopmyexchange.com 

JBSA exchanges want to be your first choice for shopping. They offer a price-match program that guarantees the lowest prices in town. Hours of operation for services outside of the main exchanges vary so call or visit the website for detailed information. See JBSA-Fort Sam Houston on Page 19, JBSA-Lackland Air Force Base on Page 27 and JBSA-Randolph Air Force Base on Page 36 for information on the services at each exchange.

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