If arriving in your POV, security personnel at the gate will direct you to the Welcome Center or wherever else you are required to go to report in. After hours, you will most likely be directed to the guest house.
If you arrive via commercial air, signs posted at Fairbanks International Airport provide a phone number to call for transportation. Even better, if you have a sponsor assigned by your receiving unit, arrange in advance to have him or her greet you at the airport.
The main gates at forts Wainwright and Greely are open 24/7. Both installations have a visitor center at their main gates. At Fort Wainwright, the Trainor and Badger gates have limited hours, and the Richardson Highway gate is closed.
Upon arrival at forts Wainwright and Greely, Soldiers must sign in at the Welcome Center.
At Fort Wainwright, Soldiers sign in at Building 3401 and during duty hours (7:30 a.m. to 4:30 p.m. Monday through Friday) report to the Military Personnel Division (MPD) front desk, 1st floor. The Replacement Detachment Staff Duty and Welcome Desk is open 24 hours a day. After hours and holidays, report to Building 3419 Rhineland Avenue. If you arrive in Fairbanks by air or are uncertain where to report, call the Welcome Center at 907-353-4311, 24 hours a day.
At Visitor Center, go to Building 556 during duty hours Monday through Friday and to the front gate at all other hours. The Welcome Center phone number is 907-873-3663.
Soldiers MUST have concurrent travel to be authorized to bring family with them when initially arriving in Alaska and to be paid for the dependent travel. This travel decision must be processed through the losing installation Levy Section before PCSing to Alaska. If family members travel before they are authorized, you will not be reimbursed for their travel. If you are authorized to bring your family members with you initially, their names must be listed on your orders.
If your family is with you in concurrent travel status, you will be sent to lodging, open 24 hours a day. Lodging is available on a space-available basis for Soldiers without reservations, arriving at or departing on permanent change of station orders.
All personnel traveling on PCS orders are required to check with the Lodging Office before seeking transient accommodations off post.
Only Family Housing can authorize a temporary lodging allowance; you must check in with them as soon as you are scheduled for in-processing.
TLA is available for single Soldiers in pay grades E-6 and above, married Soldiers in all grades arriving without family members due to deferred travel and for all married Soldiers on concurrent travel accompanied by command-sponsored family members. TLA is authorized to partially offset the cost of temporary lodging for the first 20 days after arrival, unless government housing is immediately available. TLA can be extended on a case-by-case basis.
Soldiers and their families arriving between Oct. 1 and April 1 should be adequately equipped with cold-weather clothing. Particularly from December through March, temperatures can fall to 40 degrees below zero, or even colder.