Proceed south on I-95 merging onto I-295 S via exit number 84A (left exit) toward Rocky Mount, N.C. Continue on I-295 S onto VA-36 W/Oaklawn Boulevard via exit number 9B toward Fort Lee/Colonial Heights. Follow “To the Installation” directions below.
From Rocky Mount, N.C.
Proceed north on I-95 merging onto I-295 N via exit number 46 toward Washington.. Continue on I-295 N merge onto VA-36 W/Oaklawn Boulevard via exit number 9B toward Fort Lee/Colonial Heights. Follow “To the Installation” directions below.
Proceed east on I-64 merging onto 1-295 S via exit number 177 toward Washington/Norfolk. Proceed on I-295 south merge onto VA-36 W/Oaklawn Boulevard. via exit number 9B toward Fort Lee/Colonial Heights. Follow “To the Installation” directions below.
From Virginia Beach
Proceed west on I-64 merging onto I-295 S via exit number 200 toward Rocky Mount, N.C. Merge onto I-295 S using the left side exit toward Bottoms Bridge. Proceed on I-295 south exiting onto VA-36 W/Oaklawn Boulevard via exit number 9B toward Fort Lee/Colonial Heights. Follow “To the Installation” directions below.
To The Installation
When you're coming off I-295 via exit 9B toward Fort Lee/Colonial Heights, proceed to the fifth traffic light and turn left at the Lee Avenue Gate. If you have a current Department of Defense decal on your vehicle, you may pass through the regular gate after showing your government identification card to the access security guard. All passengers age 18 and older must also present a picture ID.
If you do not have a DoD decal, enter the vehicle checkpoint on the right. Proceed as directed by the security guards. You will be asked to show a government-issued picture ID. Proof of current vehicle registration and insurance also may be requested.
Other installation access points that can be used by motorists with a DoD decal include the Sisisky, Mahone and Adams Avenue gates and the Shop Road gate. Their hours are listed below.
The Soldier Support Center is located in building 3400, between B and C Avenues and 16th and 17th Streets. It is the first stop all permanent party Army personnel will need to make when reporting to Fort Lee during duty hours. This includes U.S. Army Medical Department Activity and U.S. Army Dental Command Soldiers. Other services, to include Army recruiters and MEPS cadre, should contact their gaining units for specific instructions.
The staff signs Soldiers in from permanent change of station leave, starts their financial paperwork, schedules new arrivals for their first appointments and directs them to their new unit.
In addition, the staff provides service to all active-duty military, family members, retirees and their family members, as well as Department of Defense Civilians requiring ID cards for employment. This includes registering eligible personnel in the DEERS system, which gives them access to medical care, the Post Exchange system and the commissary.
Personnel requiring a new ID should bring with them all required supporting documentation (such as birth certificate, marriage certificate and power of attorney). In most circumstances, sponsors are required to accompany family members.
The Soldier Support Center is open for general operations from 8 a.m. - 4 p.m. After hours, permanent party should report to the Installation Operations Center, building 1107, to sign in off leave and receive required instructions for the next duty day.
When arriving at the Soldier Support Center, parking in the 13th Street lot is recommended.
Soldier Support Center, Faughn Hall
1401 B Avenue, Bldg. 3400
Fort Lee, Va. 23801
During Duty Hours: 804-734-7784/6722/7752
After Duty Hours: 804-765-7930