Support Services

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American Red Cross provides services to military personnel and their families. Red Cross Armed Forces Emergency Services personnel work in more than 700 chapters in the United States, on 61 military installations around the world and with our troops in Kuwait, Afghanistan and Iraq. Red Cross services include: emergency communications between active duty members and their families, access to emergency financial assistance, confidential referrals to social service agencies, CPR classes, blood services, disaster assistance and volunteer opportunities.

The American Red Cross Mayport Service Center, in conjunction with the Northeast Florida Chapter Red Cross, headquartered in Jacksonville, Fla., offers a variety of educational opportunities at a discounted rate for active duty members and their families. Adult, Infant and Child CPR classes are available as well as First Aid, Babysitting and Basic Aid Training for Children. Special programs for children include Whale Tales (classroom water safety) and Scrubby Bear (basic hygiene), complete with costumed characters.

The American Red Cross at NS Mayport is located in Building 1358 behind the bowling alley. The phone numbers are (904) 246-1395 or (904) 270-5241. Office hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. However, assistance for emergency communications to military is available for military members and their spouses 24 hours a day by calling (877) 272-7337. Military family members other than spouses can call (904) 246-1395 for military emergency communications or can contact their local Red Cross office. For 24-hour disaster assistance, house fires or flooding, call our chapter’s main office at (904) 358-8091.

The American Red Cross has provided blood derivatives to area residents since 1987. Experienced Red Cross staff provides donors with assurance and quality service as they give the gift of life. Donors learn valuable information about their blood and receive a mini-physical, which includes taking pulse, temperature, blood pressure and blood count, all to make sure it is safe for donors to donate.

Donating blood is a valuable service to our community. On average, the American Red Cross provides more than 12,500 blood derivatives to the Jacksonville community every year. A single blood donation can be separated into components and used to help save three lives. Every pint donated saves lives, yet only five percent of the American population donates blood. Every donation makes a difference. Almost everyone who lives to be 75 years or older will need blood at least once in their lifetime. Blood products can be used in many different ways. Red cells are used to help accident victims, surgery patients and anemic patients. Platelets are used for cancer and leukemia patients undergoing chemotherapy. Plasma is used to treat patients suffering from burns or shock.

You can donate blood as often as every eight weeks or six times a year. For more information on donating blood or to schedule a blood drive, call (800) GIVE-LIFE.

Volunteers lead your Red Cross organization. They teach classes, assist in disaster relief efforts, coordinate blood drives and provide administrative support. The Red Cross also maintains a speaker’s bureau that provides staff and volunteers to speak at pre-deployment briefs, indoctrination, disaster preparedness briefs, fire prevention classes, hurricane preparedness classes and special programs for children.

The Navy-Marine Corps Relief Society is a private, nonprofit service organization designed to provide, in partnership with the Navy and Marine Corps, financial, educational, and other assistance to members of the Naval Service, retired personnel, eligible family members and their survivors when in need.

The Society provides financial assistance in the form of interest-free loans or grants for transportation in the event of an emergency, basic living expenses, essential vehicle repairs, a patient’s cost share of medical and dental expenses, funeral expenses and other related services.

The Society’s services are provided through offices manned by trained volunteers who are familiar with the special conditions of service life. Volunteer opportunities exist for receptionist, counselors and many more.

Located in Building 1 on Massey Avenue, the Society office is open Monday through Friday, 8:30 a.m. to 4:30 p.m., by appointment only. Requests for assistance with emergencies, including emergency leave, are handled until 4 p.m. and do not require an appointment. For after-hours emergencies, contact the Red Cross at (877) 272-7337.

As the world’s largest credit union, Navy Federal Credit Union operates a full-service office on the base at Naval Station Mayport, located in Building 460. Office hours are Monday through Friday, 8 a.m. to 5 p.m. The telephone number is (904) 241-2448.

Seven ATMs are located in the immediate area. A walk-up and drive-up are located at Building 460, two full-service machines are located at the Navy Exchange complex off Mayport Road, cash dispensing machines are located at the Single Sailor Facility and the NEX gas station.

Two important numbers that are available 24-hours a day, seven days a week are Touch Tone Teller at (800) 842-6328 and the Consumer Loan Line at (800) 336-3333.

The station’s airfield is operated and maintained by NS Mayport’s Air Operations Department. The airfield can accommodate any DoD aircraft and conducts more than 100,000 helicopter and fixed-wing flights each year. Military passenger flights are available through the air terminal that processes about 13,000 passengers each year. The department also provides air traffic control services, air terminal and servicing functions for transient aircraft, field arresting gear and ground electronics maintenance.

Mayport’s Harbor Operations Department oversees the operations of the naval station’s seaport. The department supports ship’s berthing requirements and provides fire fighting support, search and rescue assistance, spill cleanup response, salvage assistance, emergency personnel transfers at sea and degaussing range services. Located in Building 2078, Harbor Operations includes the Waterfront Services, Surface Coordination, Service Craft and Administration Support Divisions. More than 100 military members and civilian employees provide fleet support, serving as ships’ pilots, tug captains, electronic technicians and welders.

NMC Detachment Mayport provides Fleet Ordnance Support for U.S. Navy and U.S. Coast Guard ships homeported at Mayport, tenant commands and visiting ships. The detachment is responsible for scheduling all ships ammunition movements and ensures compliance with explosive safety requirements during ordnance handling operations. The detachment handles and processes ordnance ranging from small arms ammunition to Vertical Launch System Tomahawk missiles in response to warfighter ordnance requirements. In support of these ordnance operations, the detachment transports ordnance to/from the magazine area and piers and the six helicopter squadrons at NS Mayport. Other responsibilities include: inventory and on-shore load plan management of 18 earth covered magazines and several ready service lockers; operation of Naval Station Mayport’s armory and rifle/pistol range; and shipment/receipt of Arms, Ammunition and Explosives. Additionally, the detachment coordinates and schedules the Naval Station Honor Guard, 40mm Saluting Battery, and provides military Funeral Honors Support as directed by CNRSE.

The base chapel complex is located in Building 350. It includes a main chapel that seats 400, multipurpose classrooms, religious education spaces, a small kitchen and fellowship hall. These spaces can be reserved for command and special events by contacting the Religious staff at (904) 270-5212.

Roman Catholic and Protestant worship services and religious education programs are held each Sunday and on special religious holidays. Roman Catholic Mass is at 9 a.m. and Protestant worship at 10:30 a.m. Religious education classes are at 9:15 a.m. for Protestants and 10:30 a.m. for Roman Catholics. Contact the chapel office for updates to this schedule.

Weekday programs include:
• Mothers of Preschoolers (MOPS), first and third Tuesday at 9:30 a.m.
• Women’s Bible Study, Wednesday at
9:30 a.m.
• Catholic Youth Group, contact DRE for time and place.
• Protestant Chapel Choir Rehearsal, Wednesday at 7 p.m.
• Women’s Prayer Breakfast, second

Saturday each month at 9 a.m.
• Men’s Prayer Breakfast, third Saturday each month at 9 a.m.
• Protestant Youth Group, contact DRE for time and place.

Annual events include:
• Christmas and Holy Week/Easter Worship Services
• Easter Sunrise Services and Breakfast
• Youth Group Retreats
• Chapel Choir Christmas and Easter

• Community Service Projects
• Vacation Bible School

Chaplains are available for religious, personal and family counseling, to conduct training and to speak at special events. Baptisms and weddings are arranged with each chaplain individually. Appointments can be made by calling the chapel office at (904) 270-5212. In case of emergencies after normal operating hours, a Chaplain can be reached by contacting the quarterdeck at (904) 270-5401.

Chaplain’s Religious Enrichment
Development Operation (CREDO)
CREDO is a part of Spiritual Fitness Division SE. CREDO programs provide free retreat opportunities for active duty, dependents, retirees as well as DoD civilians. Personal Growth Retreats and Marriage Enrichment Retreats are offered on a regular basis throughout the year. Personal Growth Retreats provide individuals the opportunity to better understand themselves and the chance to develop a new perspective on life. Marriage Enrichment Retreats help married couples increase intimacy through weekend activities designed to enhance communication and provide quality time together. Other retreats include Spiritual Development and Team Building. For registration or information contact your chaplain or call the CREDO office at (904) 270-6958.

At Naval Station Mayport, providing quality childcare to the Navy’s “smallest” fleet is a top priority. The staff of the Child Development Center (CDC) believes that each child is an individual of great worth and that each day of a child’s life leads toward the growth and development of a healthy, intelligent and contributing member of society.

The CDC program is based on The National Association for the Education of Young Children’s guidelines on Developmentally Appropriate Practice in Early Childhood Programs. We strive to meet the needs of and promote the physical, social, emotional and cognitive development of the children, while responding to the needs of the family. The caregivers in the children’s classroom are trained on how to implement a developmentally appropriate plan for your child. A weekly curriculum plan will be posted in each classroom so that you will know what to expect for your child daily.
Activities that your child will be given the opportunity to participate in include: creative art, music, fine and gross motor development, sand and water play, songs and finger plays, story times, promotion of a positive self-image, readiness skills for math, reading and writing, dramatic play and many activities to promote positive social skills. The children have a great deal of freedom in selecting from many different activities in which there are no right or wrong answers. All children, regardless of the program (i.e., full-time, drop-in, Florida’s Voluntary Pre-Kindergarten Program (VPK)) will have the same opportunities to engage in the various activities while they are at the center. We will strive to encourage, challenge and assist each child to grow as fast and as far as possible by meeting the needs of each child and building a positive self-concept and sense of control over one’s own identity. The childcare program is accredited by the National Academy of Early Childhood Programs. The Academy administers a national, voluntary, professionally sponsored accreditation system for all types of schools and child care centers. The Academy is a division of the National Association for the Education of Young Children, the nation’s largest organization of early childhood educators. The status of the sponsor determines eligibility of children to enroll in Navy Child Development Programs. Eligibility is based on the parent who has physical custody of the child.

1. Active duty single parents with custody and active duty dual military parents. This priority includes all Services, Coast Guard, reservists on active duty and reservists in training who fall into this family type. Additional categories of children who fall into the top priority status are:
Wounded Warriors
Fallen Warriors
Individual Augmentees (IA)
Ombudsmen (performing official duties)
2. All other active duty personnel with a full-time working spouse or spouse who is a full-time student. This priority includes all services, Coast Guard, reservists on active duty and reservists in training who fall into this family type. Children of CNRSE Navy Child and Youth Program employees will fall into this category if the employee has been employed by that program for a minimum of six continuous months. CDH providers do not qualify for care in CDC except in emergencies. An exception may be made to allow CDH providers’ children to attend state-funded prekindergarten classes in the CDC.
3. Installation DoD civilian personnel paid from appropriated or non-appropriated funds—single, with a full-time working spouse, or with a full-time student spouse. CYP employees may be part-time or flexible; other DoD civilians must be employed on full-time basis to be eligible for full-time spaces. Flexible and part-time CYP employees as well as part-time DoD may use hourly care.
4. Full-time installation DoD contract employees, as applicable—single, with a full-time working spouse, or with a full-time student spouse.
5. Other active duty and civilian employees. If the need for all care for the above priorities has been met, child care may be supported for other active duty and civilians, i.e., those with a non-working spouse. If the spouse is unemployed at enrollment or becomes unemployed and the program has a wait list of eligible patrons needing child care, the family will be given 90 days to secure new employment to maintain care.
6. Military retirees’ children are only eligible for care in CYP programs when a specific written waiver citing the National Defense Authorization Act (NDAA) of 2000, Sec 1799, has been approved by CNIC CYP.

Staff to Child Ratios
0 to 12 months 1 adult to 4 children
12 to 24 months 1 adult to 5 children
24 to 36 months 1 adult to 7 children
36+ months 1 adult to 12 children

Navy staffing ratios are based on current philosophies of developmentally appropriate practice. These limits will not be exceeded. These regulations are necessary to ensure a safe and healthy environment with ample supervision. The Child Development Center staff members are trained in each area of developmental care as well as in basic first aid and CPR. Florida’s VPK program follows the Duval County School Calendar. Voluntary Pre-Kindergarten is a free voluntary and high-quality entitlement program for all children who are 4 on or before Sept. 1 of the school year and reside in Florida. The mission of VPK is to prepare children for Kindergarten with an emphasis on early literacy and oral language skills. Sometimes, childcare is not immediately available because of waiting lists. In order to give parents the best service possible, MWR certifies Child Development Home Care providers. For information call (904) 247-7740.

Hours of Operation:
Building 2287 (904) 241-4507
Building 1960 (904) 247-7740
Monday through Friday 6 a.m. to 6 p.m.
Closed Federal Holidays
VPK only Building 2287 - Off Base
AM Session:
Monday through Friday
8:30 a.m. to 11:30 a.m.
*There is a fee for wrap around care, Monday through Friday, 6 to 8:30 a.m. and 11:30 a.m. to 6 p.m.

Should you need the use of the center on a drop-in basis, reservations can be made at either location. Both Building 2287 and Building 1960 serves infants through 5 years of age. Drop-in services are offered on a daily space-available basis.

Meal service is provided to all of the children in the CDC. If your child is in a CDC during mealtime, he or she will be served. The CDC’s operate under the guidance of the USDA Food Program, and appropriate portions are served in accordance with the age of the child and various food groups. We hope that your child enjoys his/her stay at the CDC and that you will be pleased with the services offered. Remember that you are invited to tour the facilities or visit your child at any time during the day. If you have any questions concerning the CDC, please call us at (904) 247-7740.

The Navy Exchange (NEX) has several locations offering services to patrons. The Main Exchange Mall (Building 1900) located at 2292 Mayport Road, behind the Pan Am Shopping Center, offers a wide range of merchandise and services including clothing, housewares, cameras, jewelry, small appliances, furniture, toiletries, school and office supplies, stereo equipment, toys, sporting goods, computers, garden and pool supplies. Services include Java Junction with a bakery, flower shop, tailor shop, laundry/dry cleaning service, barbershop, beauty salon and an optical shop. The NEX is open Monday, 10 a.m. to 6 p.m.; Tuesday through Saturday, 9 a.m. to 8 p.m. Open on all holidays from 10 a.m. to 6 p.m. excluding Thanksgiving and Christmas.

The Fleet Store (Building 1264) located on Massey Avenue offers a Uniform Center, tailor shop, dry cleaning service, beverages, beer, wine, and packaged goods, convenience store items, audio/video equipment, prerecorded music/video. It is open Monday through Friday, 5:30 a.m. to 7 p.m.; Saturday and Sunday, 9 a.m. to 5 p.m. The Fleet Store is closed on Easter, Thanksgiving and Christmas. Enterprise Car Rental is located at the Fleet Store and they also have an online service, the hours are Monday through Friday, 8 a.m. to 5 p.m.; Saturday, 8 a.m. to 1 p.m.; closed on Sunday. The services mall (Building 1397) offers a barbershop, laundromat, Subway and Taco Bell.

The General Nutrition Center (GNC) located inside the Fleet Store offers a variety of nutrition for your needs. It is open Monday through Friday, 10 a.m. to 8 p.m., Saturday and Sunday, 10 a.m. to 6 p.m.

The Gas Station (Building 2039) located on Maine Street offers gasoline and diesel fuel sales, a car wash, beverages, beer, wine, and convenience store items. The store hours are Monday through Thursday, 5:30 a.m. to
9 p.m.; Friday, 5:30 a.m. to 10 p.m.; Saturday, 7 a.m. to 10 p.m.; and Sunday, 7 a.m. to 9 p.m.

The Auto Care Center (Building 265) located on Massey Avenue offers a complete car care center, including servicing/repairing of vehicles by ASE-certified mechanics, tire and battery sales, and a retail store offering automotive supplies. The store hours are Monday through Friday, 8 a.m. to 5 p.m.; Saturday, 8 a.m. to 4 p.m.; closed Sunday and holidays.

Mayport Commissary provides groceries to military personnel, retirees and their families in a safe and secure shopping environment. Authorized patrons can select from over 16,000 products purchased at cost plus a five percent surcharge, which covers the cost of building new commissaries and modernizing existing ones. Mayport was the direct result of surcharge funds recently undergoing a 12 million dollar renovation project completed in October 2006. Shoppers save an average of 30 percent or more on their purchases compared to commercial prices, savings worth about $2,700 annually for a family of four. A core military family support element, and a valued part of military pay and benefits, commissaries contribute to family readiness and enhance the quality of life for America’s military ­families. Mayport commissary has a full-service deli/bakery and fresh seafood department. The commissary is co-located with the Navy Exchange at 2294 Mayport Road and is open six days a week, Tuesday through Friday, 9 a.m. to 7 p.m.; Saturday and Sunday, 9 a.m. to 6 p.m. Disabled patrons may begin shopping 30 minutes prior to commissary opening.

The Naval Station Mayport Fleet and Family Support Center (FFSC) is part of the Tri-site organization consisting of NAS Jacksonville FFSC and NSB Kings Bay FFSC. The FFSC serves active duty members, retired personnel and family members with programs and services to enhance their quality of life. FFSC is located in Building 1, on the corner of Massey Avenue and Baltimore Street. You may reach the FFSC by calling (904) 270-6600, DSN 960-6600 or toll free (800) 626-5084. Hours of operation are Monday through Thursday, 7:30 a.m. to 4 p.m., and Friday, 7:30 a.m. to
3 p.m. Services available include:

Short-term, individual, family, marriage and child counseling are offered at FFSC. Licensed counselors understand the stresses of military life and are aware of civilian resources available to assist military members and their families.

Counselors are available to assist with crisis intervention, stress debriefings and educational classes, upon request.

Deployment Support Programs
FFSC plays a key role in the deployment preparation process by assisting commands in getting crew and family members ready for each phase of a deployment. The program educates both service members and spouses as to the stressors and typical problems encountered. FFSC offers deployment briefings, resource training, workshops and referral services for family support groups, return and reunion programs and a variety of other support services.

Exceptional Family Member Program (EFMP)
The FFSC EFM Coordinator is available to provide information, referrals, and training on the EFMP. EFM medical services are provided at the Branch Medical Clinic, NAVSTA Mayport. The EFM coordinator for NAVSTA Mayport can be contacted at (904) 270-5303 or DSN 960-5303 for information and enrollment procedures. Additional EFM medical assistance is available through the NAS Jacksonville Hospital EFM Coordinator at (904) 542-7348 or DSN 942-7384.

Family Advocacy Program (FAP)
FAP addresses child and spouse maltreatment including prevention, education, intervention, assessment, and treatment. FAP briefings and command consultations are available upon request. All efforts are geared toward victim safety and protection, offender accountability and rehabilitation. Key Personnel Training for E-7s and above is offered quarterly.

Information and Referral (I & R)
This program is one of the primary functions of the FFSC. The I & R Specialist can assist with finding answers to questions or provide the resources and/or referrals appropriate to your needs in both military and civilian communities.

Life Skills Education Classes and Workshops
Classes and workshops are available to all active duty and their family members. Stress and anger management, parenting, expectant parent, employment, financial, transition and resource awareness for leadership are a few of the many classes offered.

New Parent Support Program (NPSP)
FFSC have programs in place to help service members and spouses adjust to parenthood. The NPSP is a voluntary early intervention program focused on bonding, enrichment, communication and understanding between parents and their children. Services include home and hospital visitations, prenatal education and support, referral to community resources, developmental assessments and telephone consultations.

Ombudsman Program
FFSC serves as a resource for ombudsmen in areas such as coordination of ombudsman training, aid to ombudsman support groups and assistance for commands in the effective use of their ombudsmen.

Personal Financial Management (PFM)
The financial education program provides consumer information, referrals, and counseling that emphasize long-term financial responsibility to military members and their families. Assistance is given through instruction on sound money management, debt management, savings, investing and retirement planning.

Relocation Assistance Program (RAP)
This program provides counseling services designed to provide information and guidance for all relocating military members and their families. It includes a spouse orientation workshop (Military Spouse 101), relocation counseling, a worldwide duty station library and welcome aboard packets. RAP also provides quarterly Command Sponsor Training at FFSC and upon request by commands.

Sexual Assault Victim Intervention (SAVI)
SAVI provides education and awareness training in the prevention of sexual assaults and command training on how to report incidents. SAVI also provides victim advocacy, resources, referrals and support services for recovery and rebuilding. To schedule training or questions regarding this program please contact (904) 542-2766.

Spouse Employment
Assistance Program (SEAP)
SEAP provides employment counseling and assistance for military spouses and retiring military personnel. This program focuses on preparation for the job search and also provides job referral services. A job fair is scheduled and publicized several times a year.

Transition Assistance Program (TAP)
TAP is a cooperative effort between the Departments of Defense, Labor and Veterans Affairs. It is designed to provide transition counseling, computerized job listings and a resource library. A three-day Transition Assistance Workshop (job search and transition seminar for separating and retiring personnel and spouses) is offered monthly.

Victim Services
Victim Advocates provide personal assistance to victims of spouse abuse. They can assist victims with protection injunctions and court appearance support. The advocates have a vast knowledge of available community resources and services for families involved in domestic violence.

Volunteer Opportunities
The FFSC has many volunteer opportunities available to interested individuals. Volunteer activities are coordinated through the FFSC Volunteer Coordinator.

Mayport’s Fire Department provides full emergency services around the clock to the naval station and its tenant commands. The department provides fire prevention services, including annual housing inspections for on- and off-base units. A fully staffed engine company responds with medical personnel to all medical emergencies. Blood pressure checks are available on a walk-in basis at the Fire Department, located in Building 365. All base housing occupants should dial “911” for emergencies. For non-emergency information call (904) 270-5334.

Naval Station Mayport has a full-service post office, operated by the U.S. Postal Service, located in Building 460, adjacent to the Navy Federal Credit Union. The hours of operation are Monday through Friday, 9 a.m. to 4 p.m. The U.S. Postal Service processes all incoming mail for the Mayport military complex, including ships. They offer customer service similar to that provided at any branch of the U.S. Postal Service; mail drop boxes are located throughout the base. Naval station housing residents, both on and off base, receive their mail at their quarters; single or unaccompanied Sailors can receive their mail through their departments or commands. To ensure your mail is addressed properly request the mailing address to your new department or command, including the P.O. Box number, through your sponsor. Give this change of address information to your servicing post office before detaching your old duty station.

By law, those personnel living in government housing or off-base housing are not authorized to receive mail at their work center. The Commanding Officer, Naval Station ­Mayport, may make exceptions to this policy for those service members, who because of their assignment, receive professional papers, journals, and other job-related materials or whose duties prohibit their ability to receive mail daily at their quarters address. The U.S. Postal Service rents mail boxes for those personnel who wish to do so, the nearest facility that rents boxes is the Atlantic Beach Post Office located on Mayport Road. For additional information on P.O. box rentals please call (800) 275-8777. For any questions regarding military postal services at Naval Station Mayport, call (904) 270-5769.

Region Legal Service Office Southeast (RLSO SE), headquartered in Jacksonville, Fla., provides legal advice to client commands throughout the Southeast United States and Guantanamo Bay, Cuba. The mission of RLSO Southeast is the expeditious processing of courts-martial prosecutions and providing command services advice to commands throughout its AOR. RLSO Southeast, Detachment Mayport is located in Building 1868 on Baltimore Street. The hours of ­operations are Monday through Friday, 8 a.m. to 4 p.m. by appointment. Walk-in legal assistance is provided on Monday, 8:30 a.m. to 11 a.m., and Power of Attorney assistance is provided on Monday, Thursday and Friday, 8 a.m. to 3 p.m. For more information, call (904) 270-5445.

The Naval Officers’ Spouses’ Association of Mayport (NOSA) provides a social and educational atmosphere for officers’ spouses attached to Mayport commands. NOSA is a great way to get to know some terrific people. The spouse of any military officer, active duty or retired and any branch of service or foreign military is invited to join NOSA of Mayport.

Annual membership dues are $25 and our meetings and events run September through May. NOSA has a long history of supporting NAVSTA Mayport by raising funds for area charitable organizations and scholarships. The NOSA Scholarship Program gives various awards to dependents of active duty or retired Navy, Marine Corps, or Coast Guard service members who have served at least one tour of duty (or currently serve) at Naval Station Mayport or the former Naval Air Station Mayport. If you would like to join NOSA, if you have questions, or if you would like to know more about applying for our scholarships, please visit our websitewww.orgsites.com/fl/nosamayport.

The Nearly New Thrift Shop aboard Naval Station Mayport is owned and operated by the members of Navy Wives Clubs of America, Mayport #201. NWCA is a non-profit organization comprised chiefly of wives of enlisted Navy, Marine Corps and Coast Guard personnel. Membership is also open to those who have the same aims and goals as the organization, but who do not qualify for regular membership (e.g., associate, spouse, etc.). NWCA was chartered through the State of California in 1936, and a Federal Charter was obtained in 1985. NWCA Mayport #201 has been a local chapter on the naval station since 1959.

The Nearly New Thrift Shop is located in Building 27, across from the Naval Station Air Terminal. Hours of operations are Tuesday, Thursday and Saturday, 9 a.m. to1 p.m. The shop carries a wide variety of items, from children’s clothing to military uniforms. The money raised from the sale of these items is donated back to the civilian and military communities.

NWCA supports such organizations as Southeastern Guide Dogs, Missing and Exploited Children, St. Jude Children’s Research Hospital, American Red Cross and many others. For more information, call (904) 270-6067.

The Navy College Office (NCO) is located in Building 460 and is the home to four ashore off-duty education programs, to the Instructor and Technology components of Navy College Program, Afloat College Education, and to four guidance counselors. In addition, the NCO is supported by a Navy College Learning Center in Rainey Hall, Building 1333. The Navy College staff provides a network of services to active duty service members and their families to include assistance in setting educational goals, establishing an education plan, evaluation of military credits, assistance in the selection of appropriate college courses and program of study. Information is provided concerning testing for a recommendation of college credit and information on all aspects of traditional and non-traditional educational opportunities.

The NCO offers a variety of tests available through the DANTES Testing Center. These exams are offered on a regular basis and are free of charge to active duty military personnel. Many of these exams are available to family members on a fee basis when space is available. The exams include:
• (CLEP) College Level Examination Program
• (DSST) DANTES Subject
Standardized Tests
• (ACT) American College Test
• (SAT) Scholastic Aptitude Test
• (GED) General Education Development
• (GRE) Graduate Record
Examinations Subject
• PRAXIS National Teachers Exams
• (ASE) Automotive Service Excellence
• (ECE) Excelsior College Exams

Information on Financial Aid, SMART documents, Tuition Assistance, educational websites and educational career opportunities is accessible in the Navy College Office. Tuition Assistance (TA) is available to all active duty Navy personnel according to the following guidelines: 100 percent for high school completion courses; 100 percent for vocational or technical, undergraduate and graduate courses not to exceed 16 semester hours or 24 quarter hours or 240 clock hours per fiscal year. The 100 percent TA is limited to $250 per semester hour, $166.67 per quarter hour, $16.67 per clock hour, not to exceed $4,000 per fiscal year.

TA may be used to pay for an individual’s first certificate, associate, bachelor or graduate degree; and funding can now be used to pay for additional certificates and degrees at the same level. Navy personnel must see their NCO Guidance Counselor for details on TA application procedures, obligations and responsibilities.

The Navy will require a rating relevant degree for promotion to E-8 effective FY 2011. Detailed information is available on rating relevant degrees offered by colleges in the Navy College Program Distance Learning Partners Program (NCPDLP) onhttps://www.navycollege.navy.mil. Representatives from four of the NCPDLP schools are available once a week for academic advisement. Additional educational opportunities are available at colleges and universities located in the surrounding area, and there are numerous external degree programs that are available to our military personnel that allow degree completion without classroom attendance. If you are attached to a duty station where you are unable to attend traditional courses, stop by the NCO for information on the external degrees that are available. Contact the Navy College Office at (904) 270-6341 or DSN 960-6341.

The Navy Lodge, Building 1980, located on the beach off Baltimore Street, offers 64 oceanfront rooms with two queen-size beds and 24 single rooms with one queen-size bed. All rooms are equipped with 27” televisions with DVD players, microwaves, toasters, refrigerators, hair dryers and coffee makers. Interconnecting rooms and handicap rooms are available. Navy Lodge Mayport is a smoke-free environment. Smoking is permitted in designated areas 50’ from the building. There are complimentary newspapers and free local phone calls.

The staff at Naval Station Mayport’s Ney Award-winning Oasis Galley takes great pride in its commitment to providing the finest food service available to our customers. The galley offers a variety of choices to suit any dietary needs. We offer healthy choices on our main line as well as fast-food items such as cheeseburgers and hot dogs on our speed line.

The Galley’s meal hours are: Monday through Friday, 6 to 7:30 a.m. for breakfast,
11 a.m. to 12:30 p.m. for lunch and 4:30 to 6 p.m. for dinner. On Saturday, Sunday and holidays, the hours are 8 to 9:30 a.m. for breakfast, 11:30 a.m. to 1 p.m. for brunch and 4:30 to 6 p.m. for dinner. The Oasis Galley is open to all active duty personnel.

Each Navy command, afloat and ashore, has an ombudsman to serve as a direct liaison between Navy families and the command. The ombudsman is a volunteer selected by the commanding officer from the spouses within the command. The command ombudsman position is multifaceted. He or she is someone who cares about people and has the knowledge, resources and training to assist command families with many problems. An ombudsman is a vital source of support and information for the command and the command families. Currently, there are more than 50 ombudsmen volunteering for commands at Naval Station Mayport. The Ombudsman Council, which consists of all ombudsmen and their chains of command, meets monthly with the base commanding officer and department heads to exchange ideas, receive information and discuss issues or concerns. The command ombudsmen share the latest naval station news and any up-to-date command information with their families, usually through a monthly newsletter. You may obtain the name and telephone number of your ombudsman by contacting your command or by calling the Family Service Center at (904) 270-6600; they will assist you in contacting your command ombudsman.

The Personnel Support Activity Detachment’s (PSD) mission is to provide consolidated pay, personnel and transportation services to more than 8,000 personnel assigned to over 83 ashore commands and 19 Warships. PSD Mayport computes pay entitlements, ensures pay is available when due, accurately maintains electronic service records, ensures personnel transactions are completed quickly and correctly and provides responsive transportation services consistent with current regulations and other requirements. PSD Mayport is proud of its stellar customer service reputation.

PSD’s hours of operation are as follows:
• ID Card Section: Monday through Friday,
7:30 a.m. to 4 p.m.
The Public Affairs Office (PAO), located in Building 1, provides the information link between the Navy at Naval Station Mayport, their families, and the civilian community through area radio, newspaper and television outlets. The PAO also coordinates community and youth tours at Mayport.

The Mirror, Mayport’s weekly newspaper, is available at locations around the naval station. The paper features different events happening on the base, recreational activities, ship and squadron news and volunteer opportunities.

The online edition of The Mirror is located atwww.mayportmirror.com. Free classified advertising in the paper’s Fleet Market section is available for Sailors, their families, retired members and DoD civilian employees. The Mirror editor can be reached at (904)270-7817. If you have questions about the Navy at Mayport, you may call the Public Affairs Office at (904) 270-5226.

Public Works Department Mayport provides a full range of facility services including infrastructure sustainment, restoration and modernization, construction, transportation, engineering, environmental services, self-help, utilities, janitorial, refuse collection, grounds maintenance and pest control. The Public Works team includes the Facilities Management Division, the Facilities Engineering and Acquisition Department (FEAD), the Production Division, the Environmental Division, the Base Operating Support (BOS) contractors, IAP-Hill, Kira and many other contractors.

The Facilities Management Division of Public Works is responsible for working with the base departments and tenant commands to identify requirements, in regards to space, facility and utility requirements. For facility issues, please utilize your Activity Liaison Officer (ALO). ALOs coordinate with their respective PW Zone Managers to identify, report and track facility repair work and all other PW issues within their facilities and surrounding property. Please call the Public Works Facility Management Division at (904) 270-5580 for any of these issues.

The Public Works FEAD oversees all construction contracted through the Naval Facilities Engineering Command. This group of professionals is dedicated to ensuring quality and safety in construction, along with comprehensive coordination with all affected station departments and tenant commands. The FEAD can be reached at (904) 270-6317.

Transportation provides a number of resources and services to all of our departments and tenants command. First and foremost, Transportation provides a variety of vehicles for organizations to rent, to include: passenger cars, vans, buses and cargo carriers. Transportation also provides crane service for Naval Ship support. Finally, Transportation is also responsible for licensing personnel on special purpose vehicles. For information on any of the aforementioned services, you can visit Transportation Dispatch, located in Building 25, or call them at (904) 270-5304.

Utilities and Energy Management (UEM) is also a responsibility of Public Works. If you have questions in regards to utility billing and/or and rates, please call our UEM Branch at (904) 270-6343 ext. 318.

The Base Operating Support Contractors, IAP-Hill and KIRA, do all the major up-down lifting for Public Works. IAP-Hill performs all the maintenance on the facilities, roads, runway, port, and utilities. KIRA handles the grounds maintenance, janitorial service, refuse collection, and pest control.

As with all the divisions of Public Works,IAP-Hill and KIRA are true professionals whose goals are to provide the best quality service to our customers. If you have questions in regards to work done by these contractors, you can call our Contracting Officer’s Representative at (904) 270-6343.

Public Works Environmental Division supports the Naval Station Environmental Department by providing Hazardous Waste storage and disposal in accordance with SOPA (ADMIN) MYPTINST 5090.1F. The hazardous waste storage facility can be reached at (904) 270-6468 to schedule waste pickups.

“Public Works Mayport’s pledge is to service its clients with Pride and Distinction!”

Sound environmental stewardship is one of the responsibilities we hold in the highest regard. We are committed to protecting and preserving the fragile environment entrusted to us by our neighbors. We have a mile of beachfront, 4.5 miles of river shoreline and almost half of our 3,400 acres is classified as wetlands, brackish marshlands or beaches.

Manatees, ospreys and sea turtles share the base. Clearly our obligation to safeguard them and conserve the environment is immense. We have very aggressive waste management, pollution prevention and natural resources conservation programs on base. A 15-minute training CD that provides an overall view of the environmental initiatives on base is available upon request.

To obtain a copy of this training CD or for more information, contact Environmental at (904) 270-6730.