NAS FALLON


Medical/Dental

Last Updated :

Naval Branch Health Clinic Fallon, Nev.

Naval Branch Health Clinic (NBHC) Fallon is a branch of Naval Hospital, Lemoore, Calif. We provide outpatient medical and dental care to eligible beneficiaries assigned to Naval Air Station Fallon. Services include active-duty sick call, family medicine, general dentistry, basic dental specialty services, laboratory, pharmacy, immunizations and minor X-ray services, as well as occupational and preventive health. Because of our remote location and limited medical and dental capabilities, remote duty screenings for all active-duty personnel and their family members are required prior to transferring to Fallon.

Hours of Operation

7:30 a.m. to 4:30 p.m. Monday through Thursday

7:30 a.m. to noon Friday

Phone Numbers

Emergency Phone Number......................................................... 911

Dental Appointments.................................................. 775-426-2811

Medical Appointments................................................ 877-843-2735

Clinic Information........................................................ 775-426-3100

Officer in Charge.......................................................... 775-426-3115

Prescription Refill......................................................... 888-253-1832

UnitedHealthcare Military & Veterans...................... 877-988-9378

Out of Area Authorization.......................................... 888-338-2911

Overseas Screening..................................................... 775-426-3120

Patient Contact Representative.................................. 775-426-3106

Medical

All medical appointments are made in Lemoore, Calif. The appointment desk is open 6:30 a.m. to 4 p.m. Monday through Friday and can be reached at 877-843-2735. Access the following website for more information: www.med.navy.mil/sites/nhlem/Patient/Pages/NBHCFallon.aspx.

Types of Appointments

Active-duty Sick Call: Monday through Friday, call the medical appointment line or Clinic Information to schedule a time for your sick call appointment. Active-duty service members can also present to the clinic in person at 7:30 a.m. to receive a sick call appointment time. Active-duty service members must pick up records at records room before signing in at sick call. Chronic problems or physical assessment screenings must be scheduled with your primary care manager (PCM).

Acute/Same Day/Open Access: These appointments are for new or worsening health problems, which need to be seen within 24 hours.

After Hours: If you experience a medical condition that needs to be seen during the weekend or after hours during the week, call 775-426-3100 for authorization from the duty corpsman and to contact the duty medical provider.

Routine/Established: For all medical care other than injuries or sudden illness or chronic problems and physical assessment screenings.

Telephone Consults: If you call the clinic with a question about your health care, medications, diagnosis or other issues, the staff will generate a computer message called a telephone consult. A health care provider will return your call within 48 hours. Just access the website and follow the onscreen directions to schedule your appointment.

Immunizations: Immunizations are given to TRICARE Prime beneficiaries assigned to Branch Naval Health Clinic Fallon.

Specialty Care/Referrals: Most specialty care providers are located in Reno and Carson City, approximately 70 miles from Fallon, requiring a drive of at least one hour. Some specialty care requires referral to Sacramento, San Francisco, Lemoore or San Diego. Referrals are made by a PCM and must be processed byUnitedHealthcare Military & Veterans.

Obstetric Care: Beneficiaries who become pregnant while in Fallon will be referred to obstetrical care within the civilian network. The obstetrician will become the primary care provider for the duration of the pregnancy, delivery and postpartum period. After the post-partum period, the beneficiary will be able to return to Naval Branch Health Clinic Fallon.

Pediatric Care: Beneficiaries with newborn babies may be seen at Naval Branch Health Clinic Fallon. As a reminder, UnitedHealthcare Military & Veterans requires the newborn baby to be registered within 60 days of his/her birth.

Emergency Care: Naval Branch Health Clinic Fallon does not have an urgent care center or emergency room (ER). If you feel that you have an emergency, go to the nearest ER. After the emergency is taken care of, contact the clinic at 775-426-3100 to be given authorization. This will be noted by UnitedHealthcare Military & Veterans for billing purposes.

Dental

NBHC Fallon provides general dentistry and basic specialty services to active-duty personnel. All family members are strongly encouraged (even those under 4 years of age) to enroll in the TRICARE Family Member Dental Plan (TFMDP) administered by MetLife. This must be done by the service member using an application available at Customer Service Department, Naval Branch Health Clinic, or online at https://employeedental.metlife.com/dental/public/EmpEntry.do. General dentistry services are available in the city of Fallon. However, patients must travel to either Reno or Carson City for most specialty care.

Tricare

A TRICARE Service Center (TSC) is also located within the clinic to assist with related counseling, billing inquiries and Prime enrollment. From the main entrance, proceed to the rear lobby area, Room 324.

Veterans’ Administration Services

In Reno, the VA Sierra Nevada Health Care System consists of a fully accredited 168-bed general medical and surgical hospital and a 60- bed nursing home care unit. The Reno VA offers a full range of outpatient clinic services and a 24-hour level three emergency room. To determine eligibility for these services and other veteran benefits, please call 775-328-1293 or 775-786-7200.

The Reno VA Regional Office provides veterans information and assistance for a wide range of veteran benefits including home loans, education, vocational rehabilitation, burial benefits, life insurance, survivors’ benefits and disability compensation and pension claims. For information on these programs, call800-827-1000.


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