NSB NEW LONDON


Facilities and Services

Last Updated :

Chaplain's Office

Building 83 (Third floor)

Phone: (860) 694-3232

Religious opportunities including worship services, religious education and other special programs are available for people of all faiths at the base chapel. Chaplains are located throughout the base and are ready to support the needs of all our people, regardless of faith.

Chapel on the Thames (COT) is located on base within walking distance of the waterfront. It is the "Sailors Chapel" and the Navy’s "Submarine Memorial Chapel," recalling and honoring the memories of submariners who have given their lives defending our freedom. The chapel’s Book of Remembrance lists the names of submariners and submarines lost during World War II. Ten pairs of stained glass windows, based on the 148th Psalm, also honor the Submarine Force family.

WORSHIP SERVICES

ROMAN CATHOLIC MASS:

Sunday, 11 a.m. and 6 p.m.

PROTESTANT WORSHIP:

Sunday, 9 a.m.

Catholic Programs

Sacrament of the Sick — Hospitalized parishioners and those ill at home are entitled to receive the Sacrament of the Anointing of the Sick. Please arrange for this appointment at (860) 694-3232.

Marriage — Couples wishing to marry must contact the SUBASE Chaplain Office at least six months before their planned ceremony to make an appointment with the Catholic priest. Previous invalid marriages must be submitted to the Church Tribunal for a "Declaration of Nullity" before plans are made.

Confessions — The Sacrament of Reconciliation (confessions) are heard on the first Sunday of the month, 5:30 to 6 p.m., at the Chapel on the Thames, or by appointment. For more information call (860) 694-3232.

Baptisms — Call (860) 694-3232 to make arrangements.

Catholic CCD Classes — To register your child contact the SUBASE Chaplain Office for information. Classes are held on Sunday, 9:30 to 10:30 a.m., each week during the school year at the Religious Ministry Center. Parents of students who will be enrolled in our First Communion Class are asked to bring their child’s baptismal certificate with them for registration.

Rite of Christian Initiation for Adults — Unbaptized adults who are interested in learning about the Catholic faith can call (860) 694-3232 to set up an appointment.

Protestant Programs

Marriage — Couples wishing to be married by the Protestant chaplain must make an appointment prior to any reservations for the wedding.

Baptisms — Call (860) 694-3232 to make arrangements.

Bible Study — Sunday at 10 a.m. at the Religious Ministry Center.

Vacation Bible School

— A combined VBS is held at the beginning of the summer at the Religious Ministry Center. We also have a number of combined parish events (such as Holy Thursday Seder Meal) during the year.

Chaplain appointments may be scheduled through your command chaplain. The duty chaplain is available for emergencies after normal working hours. Call Security at (860) 694-3777.

AREA COMMAND CHAPLAINS

Spiritual Fitness Division (860) 694-1144

Submarine Base New London (860) 694-3232

Naval Submarine School (860) 694-5127

Naval Submarine Support Command

(860) 694-4132

U.S. Coast Guard Academy (860) 444-8480

Spiritual Fitness Division

The CREDO Spiritual Fitness Division (SFD) is a Navy program with more than 35 years of successful operation. It is funded directly by the Chief of Naval Operations (CNO) through the Commander Naval Installations Command. SFD provides retreats and resources to enhance personal growth and strengthen relationships. Thousands of military members and their families worldwide have joined the community of those who have experienced CREDO and found their lives enriched through the experience.

CREDO SFD non-sectarian programs are free and available to all active-duty, Reserve and U.S. Coast Guard members, family members and DoD civilians.

Personal Growth Retreat

Personal Growth Workshop

Marriage Enrichment Retreat

Family Retreats/Workshops

"How to Avoid Marrying a Jerk"

Team Building

CREDO (Latin for "I believe") began in 1971 as "Chaplains Response to the Emerging Drug Order." It started as an innovative experiment led by chaplains and lay persons to confront the use of drugs, as well as other post-combat/deployment issues common to Sailors and Marines. Over time, CREDO evolved into a new form of retreat ministry that is applicable to a broad spectrum of people seeking personal and spiritual development. By 1977 the name was changed to the Chaplains Religious Enrichment Development Operation.

The program continues under the name of CREDO Spiritual Fitness Division to reflect its broad mission of religious ministry in the Navy. The Spiritual Fitness Division at Groton was established April 19, 2001, serving the military community (both active and Reserve components) from New Jersey to Maine.

You may reach us by phone or by mail. We welcome your comments and look forward to answering all your questions about our programs.

(860) 694-1144. Fax: (860) 694-1146.

Civilian Employment

Naval Submarine Base New London employs several hundred civilians in a wide variety of occupations. Civilians work side by side with our military: staffing our restaurants, fixing our lights, maintaining our utilities, operating cranes, policing our streets, providing nursing care and conducting research in support of the submarine community. In fact, just about every type of job found in a small city can be found within the borders of the base.

Human Resources Office (HRO) Groton — The Human Resources Office provides a wide variety of personnel services to civil service employees of the SUBASE and is often the first stop for civilians seeking information and assistance on employment opportunities, training programs, and life and health insurance. HRO is located in Room 102 on the first floor of Building 83 in Dealey Plaza. New DoD employees should report in to the Human Resources Office at 8 a.m. on their first duty day.

Job Information — Civil service employment opportunities with the Department of Navy — including positions aboard SUBASE — are posted on the Navy’s website at https://usajobs.gov. All applications must be filed online.

Equal Employment Opportunity (EEO) — The Navy is an equal opportunity employer. In accordance with federal law and Department of Navy policy, all employees and applicants are entitled to equal opportunity for employment and advancement and shall not be discriminated against on the basis of race, color, sex, age, national origin, religion or handicapping condition. The base’s civilian EEO program is administered by HRO and is headed by a deputy for EEO. Available services include counseling on EEO complaints, program guidance and EEO training. Naval Submarine Base New London is a leader in special emphasis programs and hosts several seminars and events each year to coincide with special female and minority group observances. The EEO office is located in Room 316 on the third floor of Building 83 in Dealey Plaza.

Civilian Benefits — The federal government offers civilian employees a comprehensive package of life, health and retirement benefits. While this package varies depending on an individual’s employment status, most civilian employees are eligible to obtain life and health insurance on a cost or shared-cost basis. Most employees will also accrue annual leave (vacation days) at an initial rate of a half day (four hours) per pay period. This increases to six hours per pay period after three years of service and to eight hours per pay period after 15 years of service. Employees also accrue sick leave at the rate of four hours per pay period. Information on benefits available to civil service employees can be obtained at the U.S. Department of State’s career website atwww.careers.state.gov/work/domestic/benefits.

Incentive Awards

— The objective of the Civilian Incentive Awards Program is to recognize and reward employees for high-quality performance of duties, including the submission of cost-saving ideas through the Beneficial Suggestion Program. Incentive awards can take many forms, including non-monetary honorary awards and letters of recognition. Monetary awards include one-time cash awards for high-quality performance and permanent increases in basic pay. The Beneficial Suggestion Program is open to all civilians who wish to make suggestions concerning ways to improve work processes or procedures. Beneficial suggestions which are adopted can lead to substantial cash awards depending on the value of the suggestion.

Workers’ Compensation

— The Federal Employees’ Compensation Act (FECA) is administered by the Office of Workers’ Compensation Programs (OWCP) of the U.S. Department of Labor. It provides compensation benefits to civilian employees of the United States for disability due to personal injury sustained while in the performance of duty or to employment-related disease. Benefits cannot be paid if the injury or death is caused by the willful misconduct of the employee or by the employee’s intention to bring about his or her injury or death or that of another, or if intoxication (by alcohol or drugs) is the proximate cause of the injury or death. If you are injured at work, immediately notify your supervisor.

Civilian Employee Assistance Program (CEAP)

— An employee assistance program is available for civilians who desire help with personal problems, including drug and alcohol abuse. This program is completely confidential and free of charge. Civilian employees may obtain the name and telephone number of the currently contracted CEAP program by calling HRO at (860) 694-3377.

NAFI Personnel Office — The personnel office for Navy Personnel Command Non-Appropriated Fund Instrumentalities, more commonly known as NAFI Personnel Office, provides personnel services to managers, supervisors and employees of the Morale, Welfare and Recreation Department and the Consolidated Bachelor Quarters. Hiring for all SUBASE recreation and leisure facilities and child care is done through this office. The NAFI Personnel Office is located on the second floor of Dealey Center (Building 164). Hours are Monday through Friday, 8 a.m. to 4:30 p.m. Telephone: (860) 694-3695.

Commissary

Building 484

Phone: (860) 694-2244

Nearly 45,000 active-duty, Reserve, retired military and their families are served by a thoroughly modern Commissary and Navy Exchange complex, located just inside the main gate.

With a 23,000-square-foot sales floor, the Commissary prides itself on providing customers with the best selections in fresh fruits and vegetables, USDA choice meats, dairy products, stocked goods and supplies. Special orders are welcome. A full service deli is available and a sushi chef is on-site daily.

Customers can save up to 30 percent over commercial retail food stores, while taking advantage of additional savings that come from voluntary price reductions, the use of coupons and monthly promotional sale events. The Commissary is open Tuesday, Wednesday and Friday, 9 a.m. to 7 p.m.; Thursday, 9 a.m. to 8 p.m.; Saturday, 9 a.m. to 6 p.m.; and Sunday, 10 a.m. to 5 p.m. The Commissary is closed every Monday. Early bird shopping, for 20 items or less, is available every Tuesday through Friday, 7:30 to 9 a.m.

Fleet and Family Support Center

Building 83

Phone: (860) 694-3383

Newcomers are encouraged to visit the Fleet and Family Support Center within their first week at the Naval Submarine Base to pick up a Welcome Aboard Packet that has extensive information about the base and the local area. The center is wholly committed to three goals: empowering members and their families to thrive amidst change, to find positive opportunity in those changes and to solve any problems or crises that affect their ability to succeed while in the military.

FFSC serves both active-duty and retired personnel and encompasses the whole Navy "family." It is very aware of the unique pressures and problems experienced by people in the service and can help members and their families get the most out of their military career and lifestyle through a combination of counseling, workshops, programs, briefs, self-help and automated services, all free of charge.

You can find information about child development, parenting, continuing education, relocation, career development, budgeting, retirement planning and a wide variety of other topics such as pre- and post-deployment guidance, ombudsman training, resources for special needs families and home visits to new parents.

Services and programs available include:

• Information and Referral Service

• Individual and Family Counseling

• Stress Management

• Welcome Aboard Information

• Financial Education

• Deployment Assistance

• Ombudsman Assistance

• Crisis Intervention Counseling

• Special Needs Family Assistance

• New Parent Program and Home Visits

• Loan Locker

• Parenting Education and Support Groups

• Employment Assistance for Transitioning

Personnel and Family Members

• Relocation Assistance

• Volunteer Opportunities

• Command Sponsor Training

• Family Advocacy Program

• Sexual Assault Victim Intervention

Also located with the Fleet and Family Support Center is a representative from the Connecticut State Department of Veterans Affairs, the Welcome Aboard Center, Retired Affairs Office and the chairperson for the Ombudsman Assembly. It’s the best place to find answers to a variety of questions. For reliable, confidential service, take the time to stop by the center, call 694-3383 or emailffscnewlondon@navy.mil. You’re a part of our Navy family and we care about you.

Enlisted Dining Facility (Galley)

Building 446

Phone: FSO (860) 694-4738

LCS (860) 694-3999

LPO (860) 694-3997

Cross Hall Galley is dedicated to providing nutritious meals to the men and women who work and train at SUBASE. Eligible patrons include active-duty military and activated Reservists. Weekday meals are served 6 to 8 a.m., 10 a.m. to 1 p.m., and 4 to 6 p.m. Weekend and holiday meals are served 8 a.m. to 1 p.m. and 3 to 6 p.m. The galley serves more than 600,000 meals each year with more than 80 active-duty and civilian staff members.

Legal Assistance

Building 84

Phone: (860) 694-3741 (Option 1)

Need help with a legal matter? The Region Legal Services Office, located on Naval Submarine Base New London, provides prompt, courteous and professional legal assistance to military personnel, dependents and reservists (on active duty for 30 days or more). Assistance is also provided to retirees as resources permit. The legal office is located on the ground floor of Building 84 (Gilmore Hall), which is located directly across from the base gymnasium.

Call the Legal Assistance Office to schedule an appointment with an attorney. Services are available Monday, Tuesday and Thursday, 8 a.m. to 3 p.m.; Wednesday and Friday, 8 a.m. to 1 p.m. Each appointment is 30 minutes long and you should arrive 10 minutes prior to your appointment time. Powers of attorney and notaries are available on a walk-in basis daily from 8 to 11:30 a.m.

Types of services provided include, but are not limited to:

• Adoptions in Connecticut

• Advance Medical Directives

• Criminal Matters (Minor Civilian)

• Divorce/Domestic Relations

• Immigration and Naturalization

• Landlord-Tenant Issues

• Legal Readiness

• Military Rights and Benefits

• Name Changes in Connecticut

• Notary Services

• Powers of Attorney

• Real Estate

• Small Claims Court in Connecticut

• Servicemembers Civil Relief Act

• Wills and Estate Planning

Areas of responsibility for the Regional Legal Service Office, Mid Atlantic include North Carolina, Virginia (except the Washington, D.C., area), West Virginia, Maryland (except the Washington, D.C., area), Deleware, Pennsylvania, New Jersey, New York, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine and the Northeastern Territories of Canada.

Navy College

Building 83, Room 148

Phone: (860) 694-3335

Sailors interested in off-duty education should visit the SUBASE Navy College Office. Customer service hours are Monday through Friday, 6 a.m. to 4 p.m. Navy College’s mission is to enable Sailors to obtain a college degree while on active duty. The SUBASE Navy College Office is part of a worldwide network of Navy College Offices under the Navy College Program (NCP). Learn more about NCP athttps://www.navycollege.navy.mil.

Testing — SUBASE Navy College Office provides free standardized testing for active-duty Sailors. Sailors may earn college credits through the College Level Examination Program (CLEP), DANTES Subject Standardized Tests (DSST) and the Excelsior College Examination (ECE) credit-by-examination programs. Sailors may take the SAT and ACT college admissions exam through Navy College. Other exam programs include the GED and the PRAXIS Series. A variety of professional and certification exams are available through the Navy College Office.

Counseling/Guidance — SUBASE Navy College Office provides individual academic counseling to help Sailors and family members achieve educational and career goals. The office has educational resource materials and computer access to help students find educational information.

Tuition Assistance — Sailors may use Navy Tuition Assistance to help pay for the cost of college tuition. Contact SUBASE Navy College Office for detailed information or go to the NCP website.

Navy Partner Colleges/Distance Education — The Navy College Program has partnerships with colleges that offer rating-relevant degrees through distance education. Go to the NCP website or contact the SUBASE Navy College Office for detailed information.

NCPACE — The Navy College Program for Afloat College Education (NCPACE) provides distance education to deployed submarines and other eligible afloat units. College courses are provided to units using self-contained distance learning technology. Contact your command education services officer or SUBASE Navy College Office for more information.

USMAP — The United Services Military Apprenticeship Program (USMAP) is a military apprenticeship program that allows Sailors to complete their civilian apprenticeship requirements while they are on active duty. The U.S. Department of Labor provides the nationally recognized "Certificate of Completion" upon program completion. Register for the USMAP program at the NCP website or contact the SUBASE Navy College Office if you have questions.

College Courses on SUBASE — Three Rivers Community College, Southern Illinois University and Eastern Connecticut State University offer courses and degree programs on SUBASE. Each of these institutions is a member of Servicemembers Opportunity Colleges. Each of these schools maintains an office in Building 83, Room 148.

Three Rivers is a two-year public college offering on-base courses in liberal arts and computer technology. A wide selection of courses and degrees are available at their off-campus site in Groton and at the campus in Norwich. Contact the SUBASE Three Rivers office at (860) 445-5575 or visit their website atwww.trcc.commnet.edu.

Southern Illinois University (SIU) offers a Bachelor of Science degree in workforce education and development on SUBASE. This is an accelerated weekend program. Contact the SUBASE SIU office at (860) 446-9900 or visit the SIU website atwww.wed.siu.edu.

Eastern Connecticut State University is a four-year public university that is part of the Connecticut State University System. Eastern offers a Bachelor of General Studies (BGS), with a concentration in management, on the base and at their off-campus site in Groton. Contact the SUBASE Eastern office at (860) 445-0333 or go towww.easternct.edu/ce.

Regional Programs — Navy College Office has information on a variety on regional educational programs. There are undergraduate, graduate and vocational programs throughout the state. Contact the SUBASE Navy College or visitwww.ctmentor.orgto search for education programs throughout Connecticut.

Navy Exchange

Building 484

Phone: (860) 446-5400

When looking for quality household items at an affordable price, the Navy Exchange can’t be beat and it has a guarantee to prove it. Items from the Navy Exchange offer the same quality as national brands at an everyday average savings of 23 percent. The Navy Exchange also has a 14-day price guarantee on any items originally purchased from the Exchange. If you find a lower price at any other local store, they’ll match it! And you save the cost of sales tax.

With savings like these, the New London Navy Exchange provides support to more than 45,000 active duty, Reserve, retired military and their families living in the area. Spending in the Navy Exchange provides its own great rewards to MWR Programs. The NEX contributes 70 percent of its annual profits to support Navy Morale, Welfare and Recreation programs.

For your convenience, the Navy Exchange operates out of six locations; four locations on the upper base, one on the lower base and one off-base near military family housing.

Main NEX Mall — The main Navy Exchange is located in Building 484 just inside the main gate. The Navy Exchange at that location includes a shopping center, beauty salon, barber shop, floral shop and Spike’s Junkyard Dogs. The Main Exchange offers everything from clothing to jewelry, computers and TVs, to school supplies and everything in between. It is open Monday through Friday, 9 a.m. to 8 p.m.; Saturday and Sunday, 9 a.m. to 6 p.m.

Other Navy Exchange facilities located in the main mall include:

Beauty Salon — The professionals at the beauty salon have only your best interest at heart because when you look terrific, you feel great. From a simple wash and set to a spiral perm or specialized coloring, the salon offers the finest in professional hair care products and services. Call (860) 446-5783 for an appointment.

Barber Shops — There’s no need to spend a fortune keeping your hair in line. The barbers at the two NEX barber shops — at the Main NEX and on lower base — are pros. You can call ahead for an appointment or hours of operation at (860) 446-5793.

Uniform Center, Tailor Shop, Dry Cleaning and Laundry — Need a new uniform or new rank insignia? The Uniform Center carries a wide selection for men and women. If the shop doesn’t carry the size you need, we will special order it for you. Not the perfect fit? The Tailor Shop can take care of your military or civilian clothes. Once you’re hemmed and mended, the laundry and dry-cleaning service will provide fast, expert service at a reasonable price to keep you looking recruiting-poster sharp.

The Uniform Center, Tailor Shop and the Laundry and dry cleaning services are located just next to the Main Exchange. Call (860) 446-5426 for information or hours of operation.

Package Store — This award-winning package store is the place to shop for your favorite beverages. The store carries a wide selection of spirits, cordials, brandies, beer, soft drinks, cigarettes, and other non-alcoholic beers and wines. You will also find an excellent selection of American and imported wines. For information call (860) 694-3535.

Other Navy Exchange facilities on the main base include:

Autoport Mini Mart — The Autoport is the place for you whether you’re filling up your car or stocking up on treats for your weekend picnic. Located directly in front of the Exchange/Commissary parking lot, you can pump all grades of unleaded gasoline at its self-service islands and purchase food or refreshing beverages at the mini-mart. Call (860) 694-5203 for hours of operation. Pay-at-the-pump service is available around the clock.

Furniture Store — If you need a washer, dryer or a new mattress set, don’t overlook the Navy Exchange Furniture Store that’s located in Building 108. Call (860) 694-4709 for information and hours of operation.

For customer convenience, the Navy Exchange also operates mini-marts on the lower base, and near the off-base family housing areas.

Lower Base Mini-Mart — Located in Building 173, near the waterfront, the Lower Base Navy Exchange isn’t much on frills, but it is primarily stocked with toiletry items for the convenience of shipboard personnel.

A quick check here may save you a trip to upper base if you need toothpaste, shoe polish, or food and a refreshing soft drink. The store is open Monday through Friday, 6:30 a.m. to 5 p.m. The phone number is (860) 694-4120.

Dolphin Mart Convenience Store — Have you noticed how often the word convenience is used in relation to SUBASE services? That’s because the command really does want to make your daily life easier. This mini-mart is a good example of that philosophy. Located off-base near military family housing at 22 Sail Fish Drive, the Dolphin mini-mart is open seven days a week, 7 a.m. to 10 p.m. This place is a little like an old neighborhood "mom and pop shop," ready to meet your short-term needs. Call (860) 446-1864 for information.

Navy Federal Credit Union

Naval Submarine Base Branch

Tautog Avenue, Building 429

Nautilus Park Branch

24 Sailfish Drive, Groton

Coast Guard Academy Branch

15 Mohegan Ave., New London

Navy Federal is proud to serve the Department of the Navy active, retired, Reserve, civilian and certain contractor personnel and their families. When you join Navy Federal, you become a lifetime member and can readily take advantage of our many privileges.

As the largest credit union in the world, we offer a wide array of financial services and unmatched customer service.

With a worldwide network of branches, online account access, and a wide selection of products and services, Navy Federal has everything you need to meet your financial needs and goals — now and in the future.

Through every phase of life, wherever you may go, Navy Federal looks forward to serving you and your family. Drop by our convenient branch, visit us at www.navyfederal.org or call us at (888) 842-NFCU (6328).

Navy-Marine Corps Relief Society

Building 83

Phone: (860) 694-3285

Financial emergencies happen to all of us. It could be due to a death or illness in the family, a pay problem, a vehicle repair, an unexpected medical or dental need, or some other financial crisis. The Navy-Marine Corps Relief Society provides financial, educational and other assistance to active-duty and retired members of the Navy and Marine Corps and their eligible family members and survivors when in need.

The Society’s office is located in Building 83. Office hours are Monday through Friday, 8 a.m. to 4 p.m. To make an appointment or for any questions, call (860) 694-3285. After hours, call the American Red Cross at (877) 287-3327, which will assist on behalf of the Society.

Services Available — The Society has a variety of services available:

Financial assistance for emergencies in the form of interest-free loans and grants is available by appointment by calling (860) 694-3285. Assistance for emergency leave is available at any time during office hours or by calling the Red Cross after hours.

Quick Assist Loans of up to $300 are available to active-duty Sailors and Marines. The loans are designed to help with emergency needs for basic living expenses, medical or dental expenses, vehicle or transportation expenses or family emergencies. The Quick Assist Loans can be obtained in about 15 minutes. They are interest-free and are repaid by an allotment of three to 10 months. Applicants must provide an active-duty ID card, most recent Leave and Earnings Statement, and complete an application form (available online at www.nmcrs.org and at the office).

Budget counseling is available for those who are considering a major purchase, experiencing financial problems, or those who just want to get a handle on their budget. Call (860) 694-3285 for an appointment.

Food pantry, including diapers and formula, is available to walk-ins during office hours.

A layette set for a new baby, including a hand-made afghan, can be obtained by attending the Budget for Baby Class or by individual appointment. Call (860) 694-3285 to register.

Visiting nurses will come to your home to see a new baby, visit an ill family member or provide health education. They are also available to provide medical and emotional support for wounded Sailors and Marines and their extended families. Services are free and can be arranged by calling the nurses at (860) 694-4118.

The Thrift Shop offers low-cost used uniforms, civilian clothing and small household goods. The shop is located in Building 108 (next to the Navy Exchange furniture store). Current hours are Wednesday, 9 a.m. to 2 p.m.; and Friday, 10 a.m. to 1 p.m. Call (860) 694-4774 for the most current store hours or for questions. Donations are always needed and most welcome during mornings that the Shop is open.

Volunteer to Help a Military

Family in Need

A young Sailor needs help to get home because his mother is critically ill. Could you answer the call? Volunteers at the Navy-Marine Corps Relief Society help Sailors, Marines and their families, both active and retired, to sort through a problem and find a solution. The Society’s work force primarily consists of volunteers who commit a few hours each week to help others.

Volunteers are needed in a wide variety of positions including front desk, casework, thrift shop, food pantry, publicity/newsletter and Budget for Baby class. No special skills are needed — only the desire to help fellow military families and spend time with friendly people.

Newspaper — The Dolphin

Building 86, Room G09

Phone: (860) 694-3514

The base newspaper, The Dolphin, is distributed every Thursday throughout Naval Submarine Base New London. Online editions and archived articles can be found atwww.dolphin-news.com.

News items and photos must be received by 4 p.m. the Friday before publication. Readers can email submissions to: dolphin@ctcentral.com, or call (860) 694-3514.

Ombudsman Program

Building 83

Phone: (860) 694-2230

Located with the Fleet and Family Support Center, the Ombudsman Assembly Office provides support, education and training to command ombudsmen. The command ombudsman is a liaison between the command and families, providing information and resources to assist families. The Ombudsman Assembly also advocates for families to commands. For more information, call (860) 694-2230.

Retired Activities Office

Building 83

Phone: (860) 694-3284

The Retired Activities Office provides a direct liaison with the retired pay finance center for all of the armed forces. The staff is happy to talk to the active-duty and retired personnel on current and proposed legislation that may affect them now or in the future, and to help with other benefits and entitlements. Keep the RAO in mind and use its services if you ever need them. The office in located in Building 83, co-located with the Navy Family Service Center. For more information, call (860) 694-3284.

Services available include:

Forms Assistance

— Assist widow and/or family members with the completion of forms for benefits of deceased military relatives.

Telephone Notice of Death

— Report the death of military retirees to the Defense Finance and Accounting Office (DFAS) or the Office of Personnel Management (OPM).

Space A Travel

— Assist military retirees with arranging Space Available Travel.

Annual Retired Activities Seminar

— The RAO conducts an annual Retired Activities Seminar on the third Saturday in October. This is a time to receive valuable up-to-date information about retiree benefits and legislation. One can also meet and talk to customer service representatives from various military organizations such as DFAS; VA and veterans organizations; Medical and Dental; SUBASE Exchange and Commissary; Naval Branch Health Clinic; Morale, Welfare and Recreation; Navy Legal Service; Federal Long Term Care; and Connecticut Senior Resources Agency.

Military Information

— Provide information on the following: Military and Civil Service Pay Issues; National Guard and Reservists’ Benefits; Pass and ID Office; National and State Veterans Cemeteries; Funeral Honors; Burial at Sea; TRICARE and Dental Benefits; Space A Travel; MWR Facilities; Legal Services; and Social Security.

Substance Abuse Rehabilitation

Program (SARP)

The SARP clinic is located on the third floor of Building 449. The clinic supports all organizations at Naval Submarine Base New London, military branches in Southern New England and metropolitan commands in the Connecticut, New York and New Jersey area. SARP provides screening and assessments for the purpose of making a diagnostic recommendation on personnel who have either identified themselves or whom the command has identified as potential substance abusers, due to substance-related incidents or concerns. These services are primarily provided to active-duty members; however, military dependents over age 18 and retirees are seen on a case-by-case basis based on space availability.

PROGRAMS

—IMPACT: This is a 20-hour early intervention treatment program taught over a three-day consecutive period.

—Outpatient and Intensive Outpatient Treatment Programs: Lasts up to 14 working days. This formalized treatment program consists of educational workshops, individual and group counseling.

—Continuing Care: This service is delivered via group and/or individual counseling for members who have completed a formalized inpatient or outpatient treatment program. Patients must contact the respective SARP to schedule an appointment for entrance into this program.

— Programs also include facilitation of command outreach, GMTs and referral assistance.

For more information, call (860) 694-4837.

Veterans Affairs Office

Building 83, Room 171

Phone: (860) 694-4696

The Veterans Affairs Office provides information and assistance on a wide variety of benefits for veterans and survivors, as well as active-duty personnel. Benefits for active-duty personnel include VA educational programs and GI home loans. For those nearing discharge or retirement, the VA also offers counseling concerning disability compensation, vocational rehabilitation, education programs, medical and dental care, and survivor’s benefits. The VA office is co-located with the Navy Fleet and Family Support Center.

Customers can be seen on a walk-in basis Monday, Tuesday and Thursday, 8 a.m. to 2 p.m. No appointment is necessary. For more information, call (860) 694-4696.

Document Automation and Production Service (DAPS)

New London

Building 83

Phone: (860) 694-4798

Document Automation and Production Service (DAPS) New London provides a full range of printing, scanning and conversion services to SUBASE New London. DAPS New London products and services include black/white and color printing of technical manuals, specifications, decals, large-format signs, stamps, business cards, invitations, envelopes, programs and brochures; CD/DVD production; large-format black/white and color printing and lamination of maps, engineering drawings and foldouts; and document binding and finishing services.

DAPS also offers document scanning and conversion services, electronic document management and storage, paper sales, office equipment management solutions, print and distribution options, and also provides a Web-based solution, DAPS ONLINE, for ordering DAPS services at www.daps.dla.mil/DAPSOnline. DAPS ONLINE facilitates the submission of job specifications and digital files for printing. It also enables customers to obtain job estimates, funding and billing information.


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