MCB CAMP PENDLETON


Services

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Health Care Services at NH Camp Pendleton

The Camp Pendleton Naval Hospital is located just inside the main gate.

The Naval Hospital Camp Pendleton’s health services phone line is 760-725-HELP (4357) (7:30 a.m. to 4 p.m. Monday through Friday, closed on weekends and federal holidays).

The phone line provides access to the following services:

  • Family Medicine.
  • Pediatrics.
  • All other primary care/specialty clinics.
  • Labor and Delivery.
  • Pharmacy.
  • Speak with a Health Care Professional.
  • Customer Service.
  • The Naval Hospital Camp Pendleton offers a Patient Services Center (PSC) to assist beneficiaries in finding solutions for their health care needs, including assistance in arranging appropriate access to care, health care advice or patient education, and contacting your provider to prescribe or refill a medication. The PSC is located on the first floor near the Quarterdeck/Info Desk. Inpatient and outpatient services are available for active-duty service members, their family members and all other eligible TRICARE beneficiaries. Outpatient primary care is provided for active-duty personnel at branch clinics located throughout the base and for family members of active-duty personnel and other eligible TRICARE beneficiaries at the Naval Hospital and the 13, 31 and 52 Area Branch Health clinics and the Family Medicine Oceanside Clinic.

    The Naval Hospital Pharmacy is open 7:30 a.m. to 7 p.m. Monday through Friday and 8 a.m. to 3 p.m. Saturday. It is closed Sunday and federal holidays. Refills can be called in to 760-725-HELP (4357), option 5, and picked up at the Naval Hospital, Family Medicine Oceanside Clinic, the 13, 21, 31 and 52 Area Branch Health clinics or at the 13 Area drivethru prescription refill pickup window. The patient ID card is required.

    In case of an emergency, an on-base ambulance service is available by calling 911. The Naval Hospital Emergency Room is available at the hospital 24 hours a day, 365 days a year.

    TRICARE Service Center

    Priority care is given to active-duty service members, family members of active-duty members enrolled in TRICARE Prime, retirees and their family members enrolled in TRICARE Prime. Enrollment in TRICARE Prime can be accomplished by visiting the TRICARE Service Center or calling UnitedHealthcare Military & Veterans at 877-988-WEST (9378). All active-duty members are required to enroll in TRICARE Prime during in-processing.

    Upon arrival at Camp Pendleton, families should bring their medical records to the Outpatient Records Desk, located just inside the hospital entrance closest to the outpatient parking lot. This allows entry into the outpatient system and will reduce waiting time during first medical appointments.

    All patients are required to show proof of eligibility for medical care and must be listed in the Defense Enrollment and Eligibility Reporting System (DEERS) computer. Beneficiaries can verify their DEERS information by contacting UnitedHealthcare Military & Veterans at 877-988-WEST (9378) or visiting the TRICARE Service Center or their nearest uniformed services personnel office (ID card facility). Contact DEERS directly at 800-538-9552 or visit https://www.dmdc.osd.mil/milconnect/faces/indexto update address changes and other DEERS information.

    When the Naval Hospital does not have services available for eligible beneficiaries, patients will be referred to local TRICARE certified civilian providers. Beneficiaries will be expected to use their primary insurance, which may include Medicare, TRICARE and other employee or government health plans. TRICARE Prime beneficiaries may or may not incur any out-of-pocket costs when referred for emergency services by a primary care provider. Patients will incur an out-ofpocket expense for nonemergent care. Patients enrolled in the Military Treatment Facility requiring civilian medical care should contact the Health Service Center at 760-725-4357, option 6, or UnitedHealthcare Military & Veterans at 877-988-WEST (9378).

    Religious Services

    Command Religious Program

    There are three chapels at MCI West-MCB Camp Pendleton that serve the spiritual needs of military personnel and their families. These facilities represent major faith groups, including Roman Catholic, Protestant, Orthodox, Episcopal/Lutheran, Latter-day Saints, Muslim, Jewish and Gospel.

    Religious education programs (Catholic and Protestant) are held regularly at the Marine Memorial Chapel and Blinder Memorial Chapel.

    Religious Development Center (RDC)

    The RDC is the center for current information about base religious activities. The RDC (Building 1344) is located on Mainside, adjacent to Base Billeting. Call the RDC for information at 760-725-4700.

    Activities

    • Marriage Preparation Workshops
    • Vacation Bible School
    • Retreats (CREDO): 760-725-4954
    • Sacramental Preparation
    • Bible Studies
    • Special Recognition Service
    • Know Your Faith (CCD) Classes
    • Seasonal Celebrations
    • Sunday School (Catholic)
    • Fellowship Opportunities
    • ParaChapel Ministry Program
    • Baptism Seminars (Catholic)
    • Youth Activities (Catholic)
    • Vocation Days
    • Men’s Fellowship
    • Volunteer Programs
    • Single’s Life Groups
    • Couple’s Life Groups

    Services

    For further information, contact the Religious Development Center, Building 1344, at 760-725-4700 or your unit chaplain’s office.

    I MEF......................................760-725-9032/9821

    1st Marine Division....................... 760-725-6692

    1st Marine Logistics Group......... 760-763-9421

    Marine Aircraft Group 39............ 760-725-8180

    Marine Corps Base, the RDC...... 760-725-4700

    Edson Range................................... 760-725-2700

    Naval Hospital................................ 760-725-1223

    Military Police

    The Provost Marshal’s Office (PMO) offers services such as child fingerprinting, etching personal items (stereos, TVs, etc.), neighborhood watch programs, youth and adult ride alongs, crime awareness briefs and home security inspections. Additional community services provided also include the DARE education program and Domestic Animal Control coordination. For more information about crime prevention and community services, call 760-725-3888.

    Fire Department

    There are 11 fire stations on Camp Pendleton. Of the 11, one is a heavy rescue station and one a wild land station, which is manned during fire season. The base stations employ 175 fulltime civilian employees on its staff. The department annually responds to more than 4,000 calls. In addition to fire suppression, other services provided include medical, rescue, swift water rescue, confined space rescue, vehicle extrication and services calls.

    The department has developed partnership agreements with cooperating agencies for automatic and mutual aid.

    The Fire Prevention Section provides technical support and performs fire investigation as well as fire safety, prevention and education programs. The Fire Prevention Section also provides juvenile intervention services. Contact the department’s administration office at 760-763-2721 and Fire Prevention Services at 760-763-2703. For all emergencies, call 911 or 760-725-3333.

    Base News

    Camp Pendleton’s news website can be found at www.pendleton.marines.mil. For more information, contact the public affairs office at 760-725-5799. Information can also be found on the official social media sites: www.facebook.com/pages/Camp-Pendleton-Scout/244860127876, on Twitter with the handle @PendletonScout, and on flickr at www.flickr.com/photos/pendletonscout.

    Credit Union

    Pacific Marine Credit Union is located in the Mainside Exchange complex and provides its members with convenient methods for saving and borrowing. Since 1952, Pacific Marine Credit Union (known then as Camp Pendleton Federal Credit Union) has been serving the financial needs of Marines, sailors and Southern California civilian employees.

    It has undergone many changes during the past 60-plus years, but is still committed to “Serving our members wherever they may be.” Today PMCU has more than 73,000 members worldwide, with 11 branch locations, international ATM access, free online banking and e-statements.

    Commissary

    Camp Pendleton’s commissaries are complete, modern supermarkets. There are multitudes of special programs featuring top-of-the-line products. To find out more about your local commissary or to find a distant commissary, visit our website at www.commissaries.com. Information regarding your commissary and special offers ranging from shopping tools, closures, recipes and scholarship information is available. Like most commissaries, the busiest shopping days are paydays.

    The main commissary is located off Vandegrift Boulevard, approximately 1 mile from the main gate. For more store information, call 760-430-1701.

    The hours of operation are as follows:

    Sunday through Saturday.......... 9 a.m. to 8 p.m.

    A second commissary is located in the San Onofre Shopping Center, next to the San Onofre gate. For more store information, call

    760-725-7903.

    The hours of operation are as follows:

    Monday........................................................ Closed

    Tuesday..................................... 8:30 a.m. to 7 p.m.

    Wednesday through Sunday...10:30 a.m. to 6 p.m

    Recycling Services

    Camp Pendleton offers curbside collection for the housing areas every other week. Recyclables, placed in plastic bags or containers, should be at the curb no later than 8 a.m. For more information on collection days, call the Recycling Center at 760-725-4892.

    Recycling Centers

    There are three recycling centers located on Camp Pendleton. Each facility has recycling containers located outside for 24-hour drops.

    Building 22054................................ 760-725-4892

    Building 520189.............................. 760-763-1650

    Building 13193................................ 760-763-2830

    Local Bus Services

    The North County Transit District (NCTD) provides bus service between Camp Pendleton and Orange County, Fallbrook and Oceanside. Buses connect to major points around the base at various times throughout the day. For specific route information and schedules, call toll free 800-COMMUTE (266-6883) or visit the website www.gonctd.com.

    Basic fares are $1.75 for people age 6 to 59, free for children under 5, and 75 cents for seniors age 60 and over. NCTD also operates the COASTER commuter train with service from Oceanside to downtown San Diego Monday through Saturday. Call toll free 800-COASTER (262-7837) for information and schedules.

    Scheduled Airline Ticket Office

    SatoTravel provides a full line of travel services for the government traveler. These services include tickets for air, rail and bus travel, as well as vehicle rental and hotel reservations. We also provide unofficial travel for service members and their dependents in connection with official travel.

    Our two offices aboard Camp Pendleton are in the following locations:

    22 Area

    Building 2263.................................. 760-725-4396

    The School of Infantry

    Building 520420.............................. 760-725-7694

    SatoTravel offers leisure services at Twentynine Palms and Marine Corps Recruit Depot San Diego. Call 866-441-2987 for more information.

    Navy-Marine Corps Relief Society

    The Navy-Marine Corps Relief Society is a private, nonprofit, volunteer organization dedicated to providing temporary financial aid to Marines, sailors and their families. Assisting Marines, sailors and their families with immediate essential needs through the disbursement of interest-free loans or grants is the principle activity of the Navy-Marine Corps Relief Society.

    The society also offers nonfinancial support. Information on pay and allowances, budgeting, and community programs and resources is available. A visiting nurse is also available to assist with health education in or related to the home environment.

    The “Budget for Baby” class provides information about the costs associated with a newborn. A layette worth approximately $80 is given to all Marine and Navy expectant parents who attend the class.

    The society operates a thrift shop located in Building 27603. Thrift shop patrons must present a valid military ID. Please call 760-725-1800 for hours of operation.

    Mainly volunteers do the wide range of society work. Those interested in volunteering should call 760-725-5337. The society pays for volunteer child care and mileage to and from the office.

    The society’s funding is mainly from generous contributions of Marines and sailors who donate money during the annual fund drive to help “take care of their own.” All donated funds are returned to fellow service members as relief services.

    The Navy-Marine Corps Relief Society has two locations aboard Camp Pendleton: Building 1121, Mainside, 760-725-5337; and Building 520512 in the School of Infantry area, 760-725-7497.

    Camp Pendleton Armed Services YMCA

    The ASYMCA supports active-duty military personnel and their families through a number of programs and services on Camp Pendleton. These include: “Mommy and Me” preschool for ages 18 months to 5 years and Operation Hero, which is a free after-school mentoring and tutoring program offered at five base locations. Children in first through fifth grades are eligible to participation in Op Hero. The program is free.

    The Y Shuttle program provides free transportation for active-duty members and their families for the following: Camp Pendleton Naval Hospital medical appointments and prescriptions, on-base WIC appointments and commissary visits. Transportation can also be provided to those military personnel and family members living off base.

    The ASYMCA administration office is located in Building 16144 on Camp Pendleton near the Mainside shopping center. Information and schedules are available by calling 760-385-4921.

    NMCRS Thrift Shop

    The NMCRS provides low-cost items to eligible service members and their families. All funds received in payment are used to support NMCRS programs benefiting Marines, sailors and their families. The shop operates on a donation-only basis. Hours of operation are

    10 a.m. to 12:30 p.m. Tuesday and Thursday. For more information, call 760-725-1800.

    American Red Cross

    The American Red Cross is a nonprofit organization that provides emergency assistance to service members and their families, including 24-hour emergency communications, financial assistance on behalf of the Navy-Marine Corps Relief Society for emergency travel, referral and advocacy services, health and welfare inquires, assistance with humanitarian transfers and hardship discharges, and health and safety courses like first aid, CPR and baby-sitting. The American Red Cross is located at the Naval Hospital. For more information, call 760-725-3303. For after-hours emergencies, call 800-951-5600.

    POST OFFICE

    Camp Pendleton postal services are provided

    by both military and civilian facilities.

    An array of services are provided including:

    official mail, accountable mail delivery, mailbox

    key issue (Building 1674), and money

    order and stamp sales. For more information

    on the services provided, call 760-725-5183.

    Mail Processing Center

    Building 16840......................760-725-5227

    8 a.m. to 4 p.m.

    Base Postal Section

    Building 16840......................760-725-6896

    8 a.m. to 4 p.m.

    Post 1st Marine Logistics Group

    Building 16840......................760-763-1196

    8 a.m. to 4 p.m.

    11 Area Exchange

    Complex Branch......................760-725-5832

    8 a.m. to 4 p.m.

    14 Area

    Building 1482.........................760-763-2294

    9:30 a.m. to 2 p.m. Monday, Tuesday, Thursday,

    Friday; 9 a.m. to noon Wednesday

    21 Area

    Building 210636, Del Mar......760-725-2196

    9 a.m. to 1 p.m., 2 to 4 p.m.

    22 Area

    Building 220106, Chappo......760-725-4691

    8:15 to 11 a.m., 2:45 to 4 p.m.

    33 Area

    Building 33307, Margarita......760-725-3232

    9:30 a.m. to 2 p.m. Monday, Tuesday, Thursday,

    Friday; 9 a.m. to noon Wednesday

    41 Area

    Building 41356, Las Flores.....760-725-2757

    9 a.m. to 4 p.m.

    53 Area

    Building 53507, Horno...........760-725-7547

    9:30 a.m. to 2 p.m. Monday, Tuesday, Thursday,

    Friday; 9 a.m. to noon Wedneday

    62 Area

    Building 62307, San Mateo....760-725-7722

    9:30 a.m. to 2 p.m. Monday, Tuesday, Thursday,

    Friday; 9 a.m. to noon Wednesday

    Naval Hospital Branch

    H-100.....................................760-725-5409

    noon to 2:15 p.m.


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