MCB CAMP PENDLETON


Services

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Health Care Services at NH Camp Pendleton

services

The Camp Pendleton Naval Hospital is located just inside the main gate.

The Naval Hospital Camp Pendleton’s health services phone line is (760) 725-HELP (4357)(Monday through Friday, 7:30 a.m. to 4 p.m. Closed on weekends and Federal holidays).

The phone line provides access to the following services:

    • Family Medicine
    • Pediatrics
    • All other Primary Care/Specialty Clinics
    • Labor and Delivery
    • Pharmacy
    • Speak with a Health Care Professional
    • Customer Service

The Naval Hospital Camp Pendleton offers a Patient Services Center (PSC) to assist beneficiaries in finding solutions for their health care needs, including assistance in arranging appropriate access to care, health care advice or patient education, contacting your provider to prescribe or refill a medication. The PSC is located on the First Floor near the Quarterdeck/Info Desk.

Inpatient and outpatient services are available for active-duty service members, their family members, and all other eligible TRICARE beneficiaries.

Outpatient primary care is provided for active-duty personnel at branch clinics located throughout the base and for active duty family members and other eligible TRICARE beneficiaries at the Naval Hospital and the 13, 31 and 52 Area Branch Health Clinics and the Family Medicine Oceanside Clinic.

The Naval Hospital Pharmacy is open Monday through Friday, 7:30 a.m. to 7 p.m.; Saturday, 8 a.m. to 3 p.m.; and closed on Sunday and Federal holidays. Refills can be called in to (760) 725-HELP (4357) option #5 and picked up at the Naval Hospital, Family Medicine Oceanside Clinic, the 13, 21, 31 and 52 Area Branch Health Clinics or at the 13 Area drive-thru prescription refill pick-up window. The patient ID card is required.

In case of an emergency, an on-base ambulance service is available by calling 911. The Naval Hospital Emergency Room is available at the hospital 24-hours a day, 365 days a year.

TRICARE Service Center

Priority care is given to active-duty service members, family members of active duty enrolled in TRICARE Prime, retirees and their family members enrolled in TRICARE Prime. Enrollment in TRICARE Prime can be accomplished by visiting the TRICARE Service Center, or calling UnitedHealthcare Military & Veterans (877) 988-WEST (9378). All active-duty members are required to enroll in TRICARE Prime during in-processing.

Upon arrival at Camp Pendleton, families should bring their medical records to the Outpatient Records Desk, located just inside the hospital entrance closest to the outpatient parking lot. This allows entry into the outpatient system, and will reduce waiting time during first medical appointments.

All patients are required to show proof of eligibility for medical care, and must be listed in the Defense Enrollment and Eligibility Reporting System (DEERS) computer. Beneficiaries can verify their DEERS information by contacting UnitedHealthcare Military & Veterans (877) 988-WEST (9378), visiting the TRICARE Service Center, or their nearest uniformed services personnel office (ID card facility). Contact DEERS directly at (800) 538-9552 or https://www.dmdc.osd.mil/milconnect/faces/index to update address changes and other DEERS information.

When the Naval Hospital does not have services available for eligible beneficiaries, patients will be referred to local TRICARE certified civilian providers. Beneficiaries will be expected to use their primary insurance, which may include Medicare, TRICARE and/or other employee or government health plans. TRICARE Prime beneficiaries may or may not incur any out-of-pocket costs when referred for emergency services by a primary care provider. Patients will incur an out of pocket expense for non-emergent care. Patients enrolled in the Military Treatment Facility, requiring civilian medical care should contact the Health Service Center at (760) 725-4357 option 6 or UnitedHealthcare Military & Veterans (877) 988-WEST (9378).

Religious Services

Command Religious Program

There are three chapels at MCIWest-MCB Camp Pendleton that serve the spiritual needs of military personnel and their families. These facilities represent major faith groups including Roman Catholic, Protestant, Orthodox, Episcopal/Lutheran, Latter-day Saints, Muslim, Jewish and Gospel.

Religious education programs (Catholic and Protestant) are held regularly at the Marine Memorial Chapel and Blinder Memorial Chapel.

Religious Development Center (RDC)

The RDC is the center for current information about base religious activities. The RDC (Building 1344) is located on Mainside, adjacent to Base Billeting. Call the RDC for information at (760) 725-4700.

Activities

Marriage Preparation Workshops

Vacation Bible School

Retreats (CREDO): (760) 725-4954

Sacramental Preparation

Bible Studies

Special Recognition Service

Know Your Faith (CCD) Classes

Seasonal Celebrations

Sunday School (Catholic)

Fellowship Opportunities

ParaChapel Ministry Program

Baptism Seminars (Catholic)

Youth Activities (Catholic)

Vocation Days

Men’s Fellowship

Volunteer Programs

Single’s Life Groups

Couple’s Life Groups

Services

For further information contact the Religious Development Center, Building 1344, at (760) 725-4700 or your unit chaplain’s office.

I MEF (760) 725-9032 or 9821

1st Marine Division (760) 725-6692

1st Marine Logistics Group (760) 763-9421

Marine Aircraft Group 39 (760) 725-8180

Marine Corps Base the RDC (760) 725-4700

Edson Range (760) 725-2700

Naval Hospital (760) 725-1223

Military Police

The Provost Marshal’s Office (PMO) offers services such as child fingerprinting, etching personal items (stereos, TVs, etc.), neighborhood watch programs, youth/adult ride along, crime awareness briefs and home security inspections. Additional community services provided also include the DARE education program and Domestic Animal Control coordination. For more information for crime prevention and community services, call (760) 725-3888.

Fire Department

There are 11 fire stations on Camp Pendleton. Of the 11, one is a heavy rescue station and one a wild land station which is manned during fire season. The Base stations employ 175 full-time civilian employees on its staff.

The department annually responds to more than 4,000 calls. In addition to fire suppression, other services provided include medical, rescue, swift water rescue, confined space rescue, vehicle extrication and services calls.

The department has developed partnership agreements with cooperating agencies for automatic and mutual aid.

The Fire Prevention Section provides technical support and performs fire investigation as well as fire safety, prevention and education programs. The Fire Prevention Section also provides juvenile intervention services. Contact the department’s administration office at (760) 763-2721 and Fire Prevention Services at (760) 763-2703. For all emergencies, call 911 or (760) 725-3333.

Base News

Camp Pendleton’s news website can be found at www.pendleton.marines.mil. For more information, contact the public affairs office at (760) 725-5799. Information can also be found on the official social media sites; www.facebook.com/pages/Camp-Pendleton-Scout/244860127876, on Twitter with the handle @PendletonScout, and on flickr www.flickr.com/photos/pendletonscout.

Credit Union

Pacific Marine Credit Union is located in the Mainside Exchange Complex and provides its members with convenient methods for saving and borrowing. Since 1952, Pacific Marine Credit Union (known then as Camp Pendleton Federal Credit Union) has been serving the financial needs of Marines, sailors and Southern California civilian employees.

It has under gone many changes during the past 55 years, but is still committed to "Serving Our Members Wherever They May Be." Today PMCU has more than 73,000 members worldwide, with 11 branch locations, international ATM access, free online banking and e-statements.

Commissary

Camp Pendleton’s commissaries are complete, modern supermarkets. There are multitudes of special programs featuring top-of-the-line products. To find out more about your local commissary or to find a distant commissary, visit our website at www.commissaries.com. Information regarding your commissary and special offers ranging from shopping tools, closures, recipes and scholarship information is available. Like most commissaries, the busiest shopping days are paydays.

The main commissary is located off Vandegrift Boulevard, approximately one mile from the Main Gate. For more store information, call (760) 430-1701.

The hours of operation are as follows:

Sunday through Saturday 9 a.m. to 8 p.m.

A second commissary is located in the San Onofre Shopping Center, next to the San Onofre Gate. For more store information, call (760) 725-7903.

The hours of operation are as follows:

Monday Closed

Tuesday 8:30 a.m. to 7 p.m.

Wednesday through Sunday 10:30 a.m. to 6 p.m.

Recycling Services

Camp Pendleton offers curbside collection for the housing areas every other week. Recyclables, placed in plastic bags or containers, should be at the curb no later than 8 a.m. For more information on collection days, call the Recycling Center at (760) 725-4892.

There are three Recycling Centers located on Camp Pendleton. Each facility has recycling containers located outside for 24-hour drops.

Building 22054 (760) 725-4892

Building 520189 (760) 763-1650

Building 13193 (760) 763-2830

Local Bus Services

The North County Transit District (NCTD) provides bus service between Camp Pendleton and Orange County, Fallbrook and Oceanside. Buses connect to major points around the base at various times throughout the day. For specific route information and schedules, call toll free (800) COMMUTE (266-6883) or visit the website www.gonctd.com.

Basic fares are $1.75 for people age 6 to 59, free for children under 5, $.75 for seniors age 60 and over. NCTD also operates the COASTER commuter train with service from Oceanside to downtown San Diego, Monday through Saturday. Call toll free (800) COASTER for information and schedules.

Scheduled Airline Ticket Office

SatoTravel provides a full line of travel services for the government traveler. These services include tickets for air, rail and bus travel as well as vehicle rental and hotel reservations. We also provide unofficial travel for service members and their dependents in connection with official travel.

Our two offices aboard Camp Pendleton are in the following locations:

22 Area

Building 2263 (760) 725-4396

The School of Infantry

Building 520420 (760) 725-7694

SatoTravel offers leisure services at 29 Palms and Marine Corps Recruit Depot San Diego. Call (866) 441-2987 for more information.

Navy-Marine Corps Relief Society

The Navy-Marine Corps Relief Society is a private nonprofit volunteer organization dedicated to providing temporary financial aid to Marines, sailors and their families.

Assisting Marines, sailors and their families with immediate essential needs through the disbursement of interest-free loans or grants is the principle activity of the Navy-Marine Corps Relief Society.

The Society also offers non-financial support. Information on pay and allowances, budgeting, and community programs and resources are available. A visiting nurse is also available to assist with health education in or related to the home environment.

The "Budget for Baby" class provides information about the costs associated with a newborn. A layette worth approximately $80 is given to all Marine and Navy expectant parents who attend the class.

The Society operates a thrift shop located in Building 27603. Thrift shop patrons must present a valid military ID. Please call (760) 725-1800 for hours of operation.

Mainly volunteers do the wide-range of Society work. Those interested in volunteering should call (760) 725-5337. The Society pays for volunteer childcare and mileage to and from the office.

The Society’s funding is mainly from generous contributions of Marines and sailors who donate money during the annual fund drive to help "take care of their own." All donated funds are returned to fellow service members as relief services.

The Navy-Marine Corps Relief has two locations aboard Camp Pendleton: Building 1121, Mainside (760) 725-5337 and Building 520512 in the School of Infantry area (760) 725-7497.

Armed Services YMCA

The ASYMCA supports active-duty military personnel and their families through a number of programs and services on Camp Pendleton. These include: "Mommy and Me" preschool for ages 18 months to 5, and Operation Hero which is a free after school mentoring and tutoring program offered at five base locations. Children in grades first through fifth are eligible to participation in Op Hero. The program is free.

The Y Shuttle program provides free transportation for active duty and their families for the following: Camp Pendleton Naval Hospital medical appointments and/or prescriptions, on base WIC appointments and to the commissary. Transportation can also be provided to those military personnel and family members living off base.

The ASYMCA administration office is located in Building 16144 on Camp Pendleton near the Mainside Shopping Center. Information and schedules are available by calling (760) 385-4921.

NMCRS Thrift Shop

The NMCRS provides low cost items to eligible service members and their families. All funds received in payment are used to support NMCRS programs benefiting Marines, sailors and their families. The shop operates on a donation-only basis. Hours of operation are Tuesday and Thursday, 10 a.m. to 12:30 p.m. For more information, call (760) 725-1800.

American Red Cross

The American Red Cross is a nonprofit organization that provides emergency assistance to service members and their families, including 24-hour emergency communications, financial assistance on behalf of Navy/Marine Corps Relief Society for emergency travel, referral and advocacy services, health and welfare inquires, assistance with humanitarian transfers and hardship discharges, and health and safety courses like first aid, CPR and babysitting.

The American Red Cross is located at the Naval Hospital. For more information, call (760) 725-3303. For after hours emergencies, call (800) 951-5600.


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