While you are stationed at Joint Base Elmendorf-Richardson, there is a military finance office to assist you in resolving most of your financial arrangements during your inprocessing.
The Defense Military Pay Office-Richardson handles all the pay accounts for Soldiers. The DMPO-Richardson Finance Office is located in Bldg. 600; telephone 907-384-1172. Hours of operation are 9 a.m. to noon and 1 to 4:30 p.m. for customers and 9 a.m. to 1 p.m. Monday, Tuesday, Wednesday and Friday, and 1 to 4:30 p.m. Thursday for PACs.
The Department of Defense authorizes a cost-of-living allowance for all Soldiers stationed in Alaska. The amount of COLA a service member draws depends on their rank, years of service, duty location, barracks or nonbarracks residency, and the number of command-sponsored family members. For more information, see www.defensetravel.dod.mil.
Arriving Army service members’ inprocessing: The finance office will need copies of orders; DA Form 31 leave form; if parachute training has just been completed, a copy of the jump orders and jump log from Fort Benning, Georgia; vehicle shipping documents if applicable; ferry tickets if not paid for by the government; and TLE receipts.
Departing Army service members will need to provide the outprocessing office (Room 105) with three copies of orders, three copies of leave form, and if receiving parachute pay, a closed-out jump log.
AIR FORCE FINANCIAL SERVICES OFFICE
Visit the finance office for military pay and travel issues and civilian travel issues. Walk-in customer service hours are 8:30 a.m. to 4:30 p.m. Monday through Friday except on every third Thursday of the month, when the office closes at noon for training. The finance office is located on the first floor of the People Center in Suite 103.
Travel via the Alaska Marine Highway System may be authorized. Please check with your local finance or the JTR for current entitlements. Military members moving to Alaska are usually authorized to ship only one vehicle. Therefore, you can ship one vehicle and you and your dependents may drive an additional vehicle, or you may drive two vehicles via the Alaska Highway or the Alaska Marine Highway System if you do not ship a vehicle. Travel on the Alaska Marine Highway ferry requires you to travel with your vehicle to receive government reimbursement. If you do not travel with your vehicle, it is considered a vehicle shipment and you will NOT be reimbursed. Military members will file their voucher during their military personnel inprocessing appointment upon arrival.
**Please keep in mind that travel entitlements can change, so check the Joint Travel Regulation for current information.**
Civilians arriving on station should schedule an appointment with the finance office to assist in filing a travel voucher. All manual travel vouchers (non-DTS vouchers) are sent to the Air Force Financial Services Center at Ellsworth Air Force Base, South Dakota, for final processing. This affects all non-DTS travel vouchers, such as PCS, COT and dependent travel reimbursement vouchers. For more details, call the customer service desk at 907-552-9940 or email firstname.lastname@example.org.