Madigan Healthcare System

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Headquartered at Madigan Army Medical Center on Joint Base Lewis- McChord Lewis Main, Madigan is a network of Army medical facilities located throughout Washington and California that serve active-duty service members, their families and retirees. Much like its civilian counterparts, Madigan is a system of health care that provides a wide array of medical services, such as general medical and surgical care, adult and pediatric primary care, a 24-hour emergency room, specialty clinics, clinical services, wellness services, veterinary care and environmental health services. To learn more about Madigan visit or “like” Madigan on Facebook at MadiganHealth.

Locations serving enrolled patients in the vicinity of Joint Base Lewis-McChord include:
• Madigan Army Medical Center, JBLM Lewis Main
• Madigan-Puyallup Community Medical Home, Puyallup
• Okubo Family Medicine and Dental Clinic, JBLM Lewis North
• Winder Family Clinic, JBLM Lewis Main
• McChord Medical Clinic, McChord Field
• Madigan Annex, JBLM Lewis Main

While some services at these locations accept walk-in appointments, the majority are accessed through TRICARE by calling the TRICARE Regional Appointment Center (TRAC) at 800-404-4506. To learn more about your TRICARE benefits or to compare your health care options visit

In an emergency dial 911
Madigan’s Emergency Room (ER) is available for medical and traumatic emergencies at all times. The ER is accessible through an entrance on Gardner Loop. Specially trained nurses evaluate each patient on arrival to determine those who require the most urgent attention. The degree of urgency, not arrival time, establishes who will be seen first.
Waiting times range from less than 30 minutes to five hours or more, and typically increase throughout the day. Evaluation takes 15 to 30 minutes; or up to several hours if laboratory tests, X-rays or other special studies are required. Weekends and holidays are especially busy because most other hospital services and outlying clinics are closed.