Family and Morale, Welfare and Recreation

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Today’s Family and Morale, Welfare and Recreation mission is to provide service members and their families the same quality of life given to the society they have pledged to defend. Family and MWR employees at Joint Base Lewis-McChord are dedicated to providing support and leisure services as outstanding as the people they serve.
To get up-to-date information about all Family and MWR activities and facilities, go to Family and MWR values your opinions. To share your thoughts and concerns regarding Family and MWR facilities and programs, visit or stop by an Army OneStop kiosk.


Battle Bean coffee shops
Enjoy a cup of joe or a specialty drink along with breakfast or lunch at one of Battle Bean coffee shops’ four locations. Battle Bean Coffee is locally roasted and the menu offers sandwiches, salads, soups, baked goods and more. Selections vary by location.

Battle Bean Café is located in the AFC Arena, 2275 Liggett Ave. at Lewis Main. Relax and stay awhile at the AFC Arena location, indulging in a sweet dessert while you enjoy your coffee. Call (253) 964-8837 for more information. Battle Bean Coffee is also on the menu at The Zone, where you’ll find full lunch and dinner selections. Located inside the Warrior Zone at Lewis North, The Zone offers patio seating and great programming for those 18 and older. For more information, call (253) 477-5756 and see the listing for the Warrior Zone under Recreation. Stone Education Center, 6242 Colorado Ave., is a quick-serve location convenient for students and others. Call (253) 964-8152 for more information. Take-away food items and made-to-order beverages are also available during breakfast and lunch at McChord Field’s Café Lancelatte in the Customer Service Mall, (253) 982-6081.

The Bistro at Russell Landing
Enjoy a hearty meal with a waterfront view at The Bistro at Russell Landing. Located at Lewis North on the shores of American Lake, the Bistro serves a variety of pastas, pizzas, sandwiches and salads. As an added summer treat, try a flavor or two of the gelato. Outdoor seating is available during summer and fall.

For birthdays, Hail-and-Farewells, promotions or other celebrations, there is a 38-seat semiprivate room available by reservation. Go to for menu and dining hours, or call (253) 964-2813.

Cascade Community Center & Heroes Sports Lounge

Open to everyone for a quick and tasty weekday lunch, the Cascade Community Center at Lewis Main offers made-to-order grilled items, hot daily lunch specials and a salad bar. Enjoy an afternoon at Heroes Sports Lounge — watch the game on one of the bigscreen HD TVs while you enjoy cold beverages and hot appetizers. Check out the daily menu at For more information, call (253) 964-0331.

The facility also houses a barber shop that’s open to everyone.

Planning your next special event just got easier, thanks to the professionals at the McChord Club. Plan wedding receptions, promotion parties, banquets and other special events. For information, call (253) 982-8175. Additionally, the American Lake Community Center provides a lakeside setting for all your special-event needs. For information on the reopening date and catering, call the McChord Club.

Dining at Eagles Pride Golf Course
After enjoying a challenging round of golf at Eagles Pride Golf Course, stop by the clubhouse snackbar. In addition to a wonderful menu, the snackbar offers in-house catering for your next meeting, party or reception. For additional information, call (253) 967-6522.

Habañero Mexican Grill
Like it hot? Habañero Mexican Grill opens with breakfast burritos and a traditional breakfast menu in time for you to tee off. For lunch the grill offers built-to-order burritos, salads, tacos and soup, along with traditional hamburgers and hot dogs from 11 a.m. to 2 p.m. The grill is located inside the Whispering Firs Golf Course clubhouse at McChord Field. View the menu at For more information, call (253) 982-3271.

McChord Club
The McChord Club offers an experienced catering staff and executive chef, ready to create a beautiful reception, retirement party or simply a great meal. Sandwiches, burgers and salads are available for lunch at The Globemaster Grill, inside the club. Membership is open to all active-duty personnel, family members, military retirees, civilian employees and other authorized government employees in the local area. Benefits of club membership include a charge card and hassle-free check cashing, two-for-one dinners, free membership appreciation meals each month, bingo and club card drawings, discounted meals and events, free First Fridays and more. For more information, call (253) 982-5581.

Pub & Deli
The Pub & Deli at McChord Field is conveniently located at 1146 Faraway Rd. The full-service bar’s menu includes pizza, burgers, nachos and deli sandwiches. While you wait for your meal, have fun — there are pool tables, darts, video games, big-screen TVs and more. The Pub & Deli is open on UTA weekends. For more information, call (253) 982-7200.

Strike Zones
Strike Zone Café is inside Bowl Arena Lanes at Lewis Main and has burgers, pizza, nachos, ice cream and more. The open space is large enough to accommodate families and small groups, so bring your co-workers or friends to lunch. Additionally, the Strike Zone Snack Bar inside McChord Field’s Sounders Lanes is open whenever the lanes are open. The menu includes great burgers, grilled items, pizza, lunch specials and more, including beer on tap. Find the menus online at For more information, see the Bowling fun at JBLM listing (right).


Most recreation facilities at JBLM are operated by Family and MWR. Service members, retirees, family members, civilian employees and their guests are eligible to use the facilities.

AFC Arena
Fun for all ages awaits you in the AFC Arena. Skate or blade on the indoor skating rink. The rink offers low-cost skating and is available for parties. Enjoy locally roasted coffee in the Battle Bean Café. There are rooms available for group meetings, and Leisure Travel Services is also located inside. For more information, call (253) 967-4458.

Bowling fun at JBLM
Step into the state-of-the-art Bowl Arena Lanes for fun at Lewis Main. You can have fun during your lunch hour, after work or school, on weekends and all year long with the featured 40 lanes, computerized scoring, a pro shop, game room and bar. Leagues for children and adults of all levels are available, as well as birthday party packages. Xtreme bowling provides weekend fun for families, units and groups. Call (253) 967-4661 for more information.

Sounders Lanes at McChord Field is equipped with 20 synthetic lanes, computerized scoring systems and comfortable furniture. There are leagues, open play and tournaments for adults and juniors yearround. Thunder Alley glow-in-the-dark sessions run every weekend with package pricing for family and group fun. The Pro Shop is fully stocked, and its staff provides professional bowling ball measuring and drilling services. Sounders Lanes also offers great deals on bowling parties for birthdays and groups. For more information, call (253) 982-5954.

Great golfing at JBLM
With two courses at JBLM, you’re sure to enjoy golfing during your time here. Eagles Pride Golf Course provides a 27-hole championship course, driving range and practice facility. Host of the Washington State Amateur Golf Championship Tournament last year, Eagles Pride features exceptional greens, manicured fairways and forgiving rough with tee boxes for all levels of golfers. Golf clubs, hand carts and motorized carts are available for rent, and the Pro Shop has a variety of logo items and golf equipment for purchase. Learn the art of golf or perfect your swing with an individual or group lesson with one of the golf professionals on staff. For membership, tournament and lesson information, call (253) 967-6522. Course facilities are open to the public, and a tee time is required. Eagles Pride Golf Course is just three miles southwest of the Lewis Main Gate off I-5 Exit 116.

Whispering Firs Golf Course at McChord Field offers golfers a superb place to play seven days a week. This well-maintained 18-hole course includes a covered driving range and a practice putting area. The golf course is one of the finest courses in the Air Force, offering a championship PGA course at reasonable prices and providing all golfers the unique opportunity to use every club in their bag. The Whispering Firs Pro Shop is stocked with pro-line golf equipment, clothing and other golfing gear. Professional club repair is available to keep equipment in top condition. Whispering Firs also rents power carts and golf clubs, and offers golf lessons. Call (253) 982-4927 for more information.

Leisure Travel Services
Get tickets to the hottest concerts and sporting events or plan the trip of a lifetime with Leisure Travel Services. Conveniently located in the AFC Arena at Lewis Main, the staffers at LTS can help plan your next vacation, whether you’re staying in the Pacific Northwest, going to Disneyland or heading on a cruise. Information is available for local recreation opportunities, events and attractions. LTS is an authorized Ticketmaster outlet for entertainment and events in the Puget Sound area, and tickets to off-base area attractions are also available. For more information, call (253) 967-3085.

McChord Community Center
The Community Center hosts unit events, socials and entertainment. There are always special activities to enjoy, such as Texas Hold ’em, Brewfest, pay-per-view events and more. Take classes, have fun or head to the base theater to take in a free movie on weekends. For more information, call (253) 982-0718.

Nelson Recreation Center
Play pool, Xbox 360 or watch a movie on the big screen at the Nelson Recreation Center. This multipurpose 18-and-older facility has a game room and state-of-theart technology room and is located at 3168 2nd Division Drive at Lewis Main. For more information, call (253) 967-2539.

Splash Park
For hours of fun on hot summer days, visit the JBLM Splash Park. Conveniently located in Army Family Covenant Park near the AFC Arena and Bowl Arena Lanes at Lewis Main, the Splash Park provides hours of fun for youth and families and much-needed relief from summer heat. Additionally, there is an adjacent ADA-compliant playground. For more information, visit

Warrior Zone
The Warrior Zone at Lewis North has everything a service member could want in a recreational facility — gaming, Internet, movies, billiards, snack bar, patio and more. This 18-and-older facility houses game stations with 55-inch high-definition monitors for console gaming, Xbox and PS3 stations that are Internet-ready and LAN-connected for casual tourneys and challenges, Alienware gaming computers with the latest games, computers for Internet use, Wi-Fi and much more. Relax with a game of pool at one of the eight tables, or zone out in front of one of the many flat-screen televisions throughout the facility. A patio with fire pit and barbecues provides an outdoor setting for your enjoyment. There is also a sports bar with food and beverage items, including beer, available for purchase. Locally roasted Battle Bean coffee is served at the Warrior Zone. For more information, call (253) 477-5756.

Better Opportunities for Single Service Members
The Warrior Zone is home to the Better Opportunities for Single Service Members program. Volunteers with the BOSS program give back to the community — through recreational events, helping with other organizations and seasonal projects, you can help change the quality of life for many in the JBLM community. Recognized Armywide for its success, the JBLM BOSS program has been renamed to include the Airmen of McChord Field and is the first in the Army to include members serving in other military branches. To get involved with BOSS, call (253) 967-5636.

Sports & Fitness Centers
Get active with intramural and company- level sports, instructional classes and more. JBLM’s athletic program for men and women is run by the Sports and Fitness administrative office. Get started on a fitness regimen with the help of a free certified fitness trainer. Instructional class schedules and pool schedules can be found on the Sports and Fitness Centers page at For more information, call the Sports Administration Office at (253) 967-2604.

Cowan and Memorial stadiums
Football facilities, as well as an allweather track, are housed at Cowan and Memorial stadiums, 2170 Bitar Ave. at Lewis Main. Additional athletic fields are located in five different areas at JBLM: across from Wilson Sports and Fitness Center; at Cemetery Road and 2nd Division Drive; behind Soldiers Field House, adjacent to Keeler Gym; at the Sheridan Complex; and across from the McChord Field Fitness Center. For more information or reservations, call (253) 967-2912.

Jensen Family Health and Fitness Center
Child care while you work out is available at Jensen Family Health and Fitness Center. Child care is offered weekdays with reservations for children 6 weeks through 10 years of age while you participate in fitness activities at the facility. Age-appropriate activities and supervision will be provided by qualified Child, Youth & School Services care-giving staffers. Food service is not provided. You must be registered with CYS Services, and a site orientation is required for first-time users.

To schedule child care, use WebTrac at or call (253) 967-1254. There is a two-hour daily limit, and the cost is $4 per hour per child; deployment benefits may be used.

The center also houses an indoor track, LifeFitness strength and cardio equipment and an aerobics studio with a full schedule of free fitness classes. Check out the calendar and find information about certified fitness trainers at Jensen is also home to MAMC wellness services, including onsite nurse educators, as well as MicroFit fitness analysis, gait analysis, massage therapy and more. Jensen Family Health and Fitness Center is located on Division and Liggett avenues in Building 2022. Call (253) 967-5975 for more information.

Keeler Pool
Schedule your unit training at Keeler Pool in Keeler Sports and Fitness Center. Call (253) 967-6652.

McChord Fitness Center, Fitness Annex and McChord Pool
The McChord Fitness Center is dedicated to making sure service members are fit for freedom. Work out with the help of fitness specialists or on your own with state-of-the-art equipment. Options include cardio machines, treadmills, cross-trainers, upright and recumbent bikes, stair climbers, rowers and more. You’ll find a selection of free weights, as well as Hammer Strength and Life Fitness Signature Circuit. Start and end your workout in the stretching/ abdominal room. Fitness classes are offered; see for a schedule. Additionally, there is a gymnasium for basketball and volleyball, as well as racquetball courts, tennis courts and an inline skating rink. The McChord Fitness Center is at 729 5th St. at McChord Field. For more information, call (253) 982-6707.

The Fitness Annex, 726 5th St. at McChord Field, offers fitness classes, cardio equipment, Life Fitness Strength Circuit, an indoor running track, massage therapy and a Family fitness room. For more information, call (253) 982-6700.

The outdoor pool is between the McChord Fitness Center and the McChord Annex and is open for summertime swimming fun. For more infor

mation, call (253) 982-2807. McVeigh Sports and Fitness Center and Kimbro Pool
One of the best-equipped weightlifting facilities around is at Lewis Main. McVeigh Sports and Fitness Center has a CrossFit room, Life Fitness Circuits, cable-motion and Smith machines, power racks and platforms, fixed and curl barbells, dumbbells and more. The gym, at 2160 Liggett Ave., also has multi-use jungles, a wide array of multi-use adjustable and fixed benches, treadmills (decline and incline) and stepmills, elliptical machines, upright, spin and recumbent bikes, concept rowers, steppers and a large stretching area. There is a boxing area, climbing room, 50-inch TVs with Cardio Vision (FM receivers for listening to the TVs) and men’s and women’s saunas. For more information, call (253) 967-5869.

Swim laps or sign up for swim lessons at Kimbro Pool, inside McVeigh Sports and Fitness Center. For more information, including recreational swim hours, call (253) 967-5026.

Sheridan Sports and Fitness Center
Sheridan Sports and Fitness Center, another convenient location at Lewis Main, is at 3759 Stryker Ave. The gym boasts a cardio room with TVs as well as a CrossFit room. There are indoor and outdoor basketball courts, a volleyball court, Nautilus Circuit, free weights and a co-ed sauna. For more information, call (253) 967-7311.

Soldiers Field House and Soldiers Field House Pool
The largest sports facility on base is Soldiers Field House, 3236 Handrich Drive, just off 2nd Division Drive. It has LifeFitness and Hammer Strength selectorized machines, free weights, cable-motion and Smith machines, power racks and platforms, fixed and curl barbells, dumbbells, kettle bells and more. This gym also has multi-use jungles, a wide selection of adjustable, fixed, incline and decline benches, an attractive cardio area with treadmills, stepmills, ellipticals, steppers, summit trainers, upright and recumbent bikes and concept rowers. The cardio rooms are equipped with 50-inch TVs with Cardio Vision. There is also a stretch area with a fixed sit-up bar and P90X in two locations, and men’s and women’s locker rooms with saunas. Call (253) 967-4771 for more information.

For Soldiers Field House Pool hours and information, call (253) 967-5390.

Wilson Sports and Fitness Center
Wilson Sports and Fitness Center houses everything you expect in a gym. The facility, located at 11596 D St. at 41st Division, has a CrossFit room, free weights, LifeFitness Circuit, LifeCircuit machines, aerobic machines and men’s and women’s saunas. For more information, call (253) 967-7471.

Outdoor Recreation

Outdoor Recreation
Explore the Evergreen State by foot, kayak, skis and more with an adventure guide from the Outdoor Recreation Program. Outdoor Recreation facilities are spread across JBLM, encompassing 800 acres of land. On-base lakes provide picnicking and fishing opportunities, and the adventure program office offers a wide range of outdoor adventure trips to get service members and their families out exploring and having fun. Activities are led by professional guides, and many trips are designed for novice adventurers, families or ladies only. Some of the activities offered include cross-country ski trips, downhill ski/snowboard trips and snowshoeing trips during the winter months. Mountain biking, whitewater rafting, sea kayaking, hiking, caving and fishing are some of the trips offered during the spring and summer. The adventure guides can also customize activities to create private trips for units, Family Readiness Groups and families.

The recreation areas available at JBLM include a fitness trail with exercise stations; Solo Point, a saltwater boat launch on Puget Sound; Chambers Lake; Lewis Lake; scenic picnic and primitive camping areas; Tall Firs picnic area on American Lake; pavilions at Russell Landing Marina; Miller Hill recreation area; and Holiday Park Campground. A Washington state fishing license is required to fish, either on or off base. A Washington state hunting license is required to hunt both on and off base. Licenses are available for purchase at the Northwest Adventure Center.

For all your outdoor needs …
Get equipped for outdoor adventures, sign up for adventure trips and classes and more at the Northwest Adventure Center and Adventures Unlimited.

The Northwest Adventure Center is a state-of-the-art facility at Lewis North, 8050 NCO Beach Road. Adventures Unlimited, 739 Battery Ave. at McChord Field, also offers a variety of outdoor services. Both locations have complete outdoor equipment rental programs that include boats and camping equipment. Sporting goods, firearms and ammunition, camping and fishing equipment, plus whitewater and sea kayaks are available for purchase at the NAC’s sales shop. If you’re looking to climb Mount Rainier, Adventures Unlimited can get you and your group outfitted. Call (253) 967-8282/7744 for more information on NAC, or (253) 982-2206 for information on Adventures Unlimited.

The NAC offers classes and clinics for many of the outdoor pursuits enjoyed in Washington and the Pacific Northwest, and pickup times are available at both locations for most trips. Visit for an adventure trip calendar and registration information. The NAC controls hunting opportunities on base, which require a safety briefing, and houses the Outdoor Recreation administrative offices. The NAC provides adventure outings of all kinds to include year-round paintball fields. For more information, call (253) 967-6263.

Additionally, the NAC has a scuba shop — it’s the military’s only PADI* fivestar instructor development center, where safety is a top priority. Certification classes are offered for all levels of divers (even those who’ve never donned a scuba mask and tank before), and the dive shop offers a full line of high-quality dive equipment. There is also a large rental department where divers can rent everything from booties to masks. For more information about the scuba program, call (253) 967-3405.

Camping at and traveling to JBLM
The Travel Camp at Lewis North has lakeside cabins as well as sites with blacktop pads, sewer, power and cable TV, and commons with laundry and shower facilities. The log cabins are situated on the shores of American Lake, offering guests a full kitchen, bathroom with shower, daily maid service and linens and towels. For more information or to make year-round reservations, call (253) 967-8282.

Providing an additional option for your outdoor needs, Holiday Park Campground has everything you could want for your next camping trip or barbecue. Holiday Park features covered picnic shelters, picnic tables and grills, allowing you to get away from it all while still on base. The park is open to all service members on a first-come, first-served basis for picnic shelters and other areas. The only facility for which reservations are accepted is the pavilion with adjoining patio and covered barbecue area. Horseshoe pits and volleyball courts are also available, and the park is a nice place to eat lunch away from the office. The RV Park is available by reservation. For reservations, call (253) 982-5488.

ORV Park The JBLM Off-Road Vehicle Park is the place to play on your dirt bikes and ATVs. Have fun on weekends and holidays during daylight hours. For registration and rules, visit
Russell Landing Marina
Cruise the lake or take in the beautiful water views at Russell Landing Marina. Located on the northwestern side of Beachwood on American Lake Avenue at Lewis North, the Marina offers motorized boat rentals ranging from a pontoon boat to 16-foot aluminum boats. Renters must be 18 years of age and have a military or DOD ID card. A boating safety card is also required for renting and can be simultaneously obtained free of charge after completing a video class. Have your own boat? The Marina offers year-round, wet/dry moorage based on boat length. There is a minimal fee for launching a boat. The tackle and bait shop sells select fishing items, chips, candy, ice and beverages. There is a family-friendly area with a playground and several lakeside pavilions for your next family or unit barbecue, plus the Bistro for lunch or dinner. All reservations and rentals are arranged on a first-come, first-served basis. Call (253) 967-2510.

Shoreline Park
Shoreline Park is a beautiful seasonal swimming area on the west end of Beachwood Housing on Beach Road at Lewis North. The area is staffed with lifeguards for safety, and the lakeside snack bar offers food and beverages as well as boat, kayak and canoe rentals. Boat cards are not required to rent nonmotorized boats, but renters must be at least 14 years old and have a valid military or DOD ID card. Pavilions located at the park can be reserved and rented at Russell Landing Marina. For reservations and more information, call (253) 967-2510.

Skeet, Rifle and Pistol ranges
Lewis Main is home to one of the finest skeet ranges in the Army. Offering six skeet fields, four trap fields with duck tower, fivestand and wobble skeet, the Skeet Range hosts monthly sporting clay competitions and registered skeet compactions. The newly remodeled clubhouse offers shooting sports resale and a snack bar. For more information, call (253) 967-7056.

The rifle range has 30 lanes, 10- to 300- yard targets and covered shooting benches. For information, call (253) 967-9803.


The information highway leads to the JBLM Libraries. Customers can access the online catalog, full-text research databases, the 10,000 title e-book collection and online tutoring sessions by going to

Come to the libraries for more than 100,000 books, audiobooks, DVDs, video games and compact discs. The libraries also subscribe to more than 300 magazines and newspapers, with files in a variety of formats dating back to 1960. Access reference materials and receive materials from other libraries through the Interlibrary Loan Program. Renew or reserve your materials online. Surf the Internet and check email on library computers, or use your own laptop with the free wireless service. Play video games on popular gaming systems such as Wii, Xbox 360 and PS3. Both branches also present author visits, special open house events and programs for adults and children. Bring your preschooler to storytimes at McChord Field and Book Patch libraries, and older children can enjoy youth reading programs at both locations.

Prepare for tests at McChord Field Library’s test center, specializing in CLEP, DANTES and ASVAB tests in multiple formats that include books, DVDs, videos and iPods.

JBLM libraries serve service members, retirees, students, civilian employees and family members. Grandstaff, Book Patch (for children) and McChord provide the JBLM community with resources in support of recreational, educational and missionrelated needs.

Grandstaff, (253) 967-5889, and Book Patch, (253) 967-5533, are at 2109 Pendleton Ave., Lewis Main. McChord Field Library, (253) 982-3454, is on the ground floor at 851 Lincoln Blvd.

Arts & Crafts Center

Find unique gifts and personalized items at the JBLM Arts and Crafts Center at McChord Field, your one-stop shop for all your gift-giving needs.

Matting and framing services and classes are available — the professional staffers can help you with your framing needs and the gallery provides a wide variety of choices for departure gifts, limitededition military art and other prints.

Personalization services for almost any item — from hats and T-shirts to bags and mugs — are also available. With an embroidery machine, heat press, vinyl shop and engraving capabilities, you can outfit your family, vehicle or office in one-of-a-kind items. The engraving shop can personalize items including plaques and coffee mugs, the vinyl shop creates personalized stickers, signs and automobile art, and the embroidery shop can embroider anything, as long as it will fit in a hoop.

For information on classes and services, call (253) 982-6726.

Auto Skills Development Centers

Repair, maintain or overhaul your vehicle with the help of the professional mechanics at the Auto Skills Development Centers. The Engine Repair Shop, Building 4043, has indoor general work bays, lube bays, tire bays, work benches and secure storage. The mechanics provide professional services in machine work, engine analysis and wheel alignment. The Autobody/Paint Shop, Building 4081 at the corner of Clark and West ways, provides both self-help and professional services. Also in the Lewis Main Auto Skill Center complex is a 24-hour wand-type carwash. For information on the Engine Repair Shop, call (253) 967-3728, and for information on the Autobody/Paint Shop call (253) 967-4793.

The McChord Field Auto Center, at 1120 Barnes Blvd., offers a variety of selfhelp services and classes, all geared toward helping you save money in maintaining your car. The indoor facility has hoists, generalmaintenance stalls, computerized engine analysis equipment, wheel repair, balancing equipment and more. There are do-ityourself, coin-operated car wash stalls and vacuums available 24 hours a day, seven days a week. For more information, call (253) 982-7226.

Outdoor Boat & RV Storage
Indoor and outdoor Boat and RV Storage is available at a low monthly rate. Call (253) 967-8282/7893 for details. RV Storage has 24/7 entry-code access.

POV Resale Lots
If you’re looking to sell your vehicle — or buy one — consider checking out the POV Resale Lots. One lot is on Main Street next to the museum at Lewis North, and the second is at McChord Field on Lincoln Boulevard near the Commissary. All POVs in the lot must be registered with the Northwest Adventure Center for a nominal fee. For more information, call (253) 967-8282.

Community Services

Army Community Service
Army Community Service is designed specifically to assist service members, families, retirees and eligible civilians in coping with a variety of situations. ACS provides information, assistance and guidance to members of the community in dealing with personal and family problems beyond the scope of their own resources.

ACS services at Lewis Main are located in the Waller Hall Welcome Center, 2140 Liggett Ave.; the ACS Annex, 2166 Liggett Ave.; the Family Resource Center, 4274 Idaho St.; and Family and MWR Headquarters, 2013 N. 3rd St. Plus, the Airman and Family Readiness Center at McChord Field, 552 Barnes Blvd. For updated information regarding ACS programs, visit the ACS website JBLMmwr. com/acs or call Information and Referral Services at (253) 967-7166.

Guidance and assistance can be found through the following offices and programs.

Air Force Aid
If an emergency or financial crisis leaves you short of cash, Air Force Aid Society may be able to help. Assistance can be provided to help with things from buying food and paying rent to covering funeral expenses. Air Force Aid can also help with utilities, vehicle repair, emergency leave and, in certain circumstances, with dental expenses. Applications can be completed online at Representatives are available to help at the Airman and Family Readiness Center, 552 Barnes Blvd. For information and appointments, call (253)-982-2695.

Airman and Family Readiness Center
A key resource at McChord Field and a gateway to accessing all available resources is the Airman and Family Readiness Center. The center provides information, support and services for Airmen and their Families to help balance the demands of a military lifestyle. This facility is at 552 Barnes Blvd. For more information, call (253) 982-2695.

Escape Zone
This free program offers parents and their children ages 5 and younger a chance to learn, socialize and have fun with other parents and children. The Escape Zone is located at 841 Fairway Road. For more information, call (253) 982-8590.

Army Emergency Relief
Emergency financial assistance is available from the Army Emergency Relief Program in the ACS Annex, 2166 Liggett Ave. at Lewis Main. AER provides interestfree loans and grants to Soldiers, retirees, survivors and their Family members. Activeduty Soldiers must apply for help in person at the AER office. Spouses must have an AER power of attorney or permission from the Soldier to apply in the absence of the Soldier. Assistance with emergency travel is available during normal business hours. For after-hours emergencies, call the Red Cross at (877) 272-7337.

AER also provides educational assistance for Families of active duty, retired or deceased Soldiers, including loans and scholarships. Call (253) 967-9852 for more information.

Army Family Team Building
Learn Army acronyms as well as basic information about the Army, personal growth skills and leadership skills with Army Family Team Building. The classes improve personal and family preparedness, which enhances overall Army readiness, increases resiliency and helps America’s Army adapt to a changing world. Available in three levels, classes are offered monthly or can be customized to meet the needs of organizations on the installation. AFTB offers free child care during the classes. The AFTB office is located at 4274 Idaho Ave. For registration, call (253) 967-AFTB (2382).

Employment Readiness Program
Create or update your resume, locate local jobs and enter the job market with help from the Employment Readiness Office. Located at 2166 Liggett Ave. at Lewis Main and at 552 Barnes Blvd. at McChord Field, ERP services are available to all eligible personnel except active-duty service members. Active-duty service members are required to use the Army Career and Alumni Program transition services. Services are also available to family members of DOD civilians on a space-available basis.

The ERP maintains listings of local job openings including federal, state, county and other local job vacancies. Employment opportunities range from temporary parttime to permanent full-time positions. Job announcements are updated daily. Assistance is provided to those who want to volunteer their services to gain additional experience.

Computers are available for family members registered with the ERP. The program’s coordinator offers assistance on the preparation of applications, resumes and cover letters. For more information and operating hours, call (253) 966-8325 for the ERP office at Lewis Main or (253) 982-2328 for the office at McChord Field.

Exceptional Family Member Program
The Exceptional Family Member Program provides referral services for educational, housing, community and military services for families with special needs. Early enrollment in the EFMP is the Soldier’s guarantee that the Army will do its best to match the Soldier’s grade and specialty with a location where their exceptional Family member’s needs may be met. Information about EFMP enrollment is not given to selection boards; therefore, enrollment does not adversely affect a Soldier’s selection for promotion, schools or assignments. For more information, call (253) 967-9704/9705/3451 or stop by Waller Hall at Lewis Main. McChord personnel should report to the Medical Squadron Building, 690 Barnes Blvd., or call (253) 982-3350.

Family Advocacy Program
The Family Advocacy Program provides education and prevention programs to help service members and their families maintain a strong family unit. FAP is concerned primarily with the prevention and reduction of domestic violence and child abuse. The program has two major components: The Family Advocacy Program Manager is responsible for the prevention program, which includes educational classes and community awareness, while the Behavioral Health FAP provides treatment at Madigan Army Medical Center. The overall program ensures coordination among many other components in the community. The program monitors the prevention, identification, reporting, investigation and treatment of domestic violence and child abuse.

Classes focus on healthy families and programs that help parents develop positive parenting skills. The classes cover the various ages and stages in child growth and development, and skills that prevent child abuse. For more information, call (253) 967-5901. Offices are at 2013 N. 3rd St. at Lewis Main.

Supplementary classes focus on healthy relationships for Soldiers and their spouses to develop coping skills to prevent domestic violence. These classes are open to all eligible personnel and include topics such as anger and stress management. FAP provides required annual prevention training to all units and services members at JBLM. The program has launched a joint effort between the hospital and the installation.

New Parent Support Program
The New Parent Support Program is a professional team of social workers and registered nurses providing no-cost, inhome free parenting support and educational services to JBLM families with children 3 years old and younger. The program helps parents learn to cope with stress, isolation, post-deployment reunions and the everyday demands of parenthood.

Home visitation services offer parents the opportunity to improve their skills as parents and to learn new skills that may work even better. There are often many questions about children’s needs and what to do — the NPSP is a reliable source for parents. For more information about the program, call (253) 967-7409. McChord Field personnel should call the Airman and Family Readiness Center at (253) 982-2695.

NPSP offers classes that focus on healthy families to help parents develop positive parenting skills. The classes cover the various ages and stages in child growth and development, and skills that prevent child abuse.

Victim Advocacy Program
The Victim Advocacy Program’s victim advocates provide comprehensive assistance and act as liaisons to and for victims of domestic violence on JBLM. The advocates also strive to educate personnel regarding the most effective responses to domestic violence on behalf of victims and at-risk family members. Military spouses who are victims of domestic violence and are ID card holders are eligible for services of the VAP. The victim advocates are available 24/7 through the SAFE LINE at (253) 966-7233 (SAFE). Walk-ins are welcome Monday through Friday from 7:30 a.m. to 4:30 p.m. in the DFMWR Building, 2013 N. 3rd St. at Lewis Main, and in the Airman and Family Readiness Center, 552 Barnes Blvd. at McChord Field. After-hour reports should be made to the emergency SAFE LINE at (253) 966-7233 (SAFE). For more information, call a victim advocate at (253) 966-7233.

Family Resource Center
The Family Resource Center serves as the center that ties Family Readiness Group requirements to headquarters support functions. The FRC supports commanders with programs that enhance family readiness, provides resource support for families, coordinates FRG trainings and guides FRG leaders and members in implementing a unit FRG. The facility has meeting spaces for FRG meetings, projects and briefings.

The FRC is located at 4274 Idaho St. at Lewis Main. For more information, call (253) 967-9496.

Financial Readiness
The Financial Readiness Program in the ACS Annex, located at 2166 Liggett Ave., Lewis Main, and at the Airman and Family Readiness Center at McChord Field, offers one-on-one financial counseling and classes in personal financial management. Financial specialists can help you to construct and follow a budget, manage your credit and improve your credit score, eliminate your debt, lodge consumer complaints, build an emergency savings account and invest for retirement and other long-term goals. Walkins are welcome, but appointments to see financial specialists are recommended. Call (253) 967-7166 for assistance at Lewis Main, or (253) 982-2695 for assistance at McChord Field. Classes are taught by financial specialists on subjects such as budgeting, credit repair, debt management, saving and investing, insurance and identity theft. To enroll in a class or to receive a schedule of classes offered, call (253) 967-7166 or (253) 982-2695. Classes are also taught at unit classrooms and at FRG meetings by request. All services offered by the FRP are free to service members, retirees, families, survivors and civilians. For more information, call (253) 967-3525.

Information, Referral and Follow-up
The Information, Referral and follow-up Program provides an integrated system of service delivery that links clients to available and appropriate resources. Intake assessments are conducted with individuals and families in need of social services assistance to refer them to the appropriate program or agency. When necessary, the Information, Referral and Follow-up Program will contact referral agencies on behalf of the client.

An extensive resource file of local public, private and voluntary service agencies and organizations is available to help clients get the assistance they require. A followup visit may be scheduled to ensure that appropriate services were provided and the problem was resolved. Information, Referral and Follow-up Services are in Waller Hall, 2140 Liggett Ave. For more information, call (253) 967-7166.

JBLM Armed Forces Action Plan
The JBLM Armed Forces Action Plan is a grassroots process to identify the most significant quality-of-life issues affecting service members, retirees, civilian employees and families and to bring them to the attention of senior leaders for action. Information provided through this process gives commanders and leaders insight into current satisfaction detractors, quality-of-life needs and the expectations of the base community. Leadership uses the information to effect changes that improve standards of living and support programs. These changes foster a satisfied, informed and resilient community. This year-round process begins at the installation or unit level. It is the pre-eminent means for commanders at all levels to learn of and seek solutions to the concerns of their communities. To learn more about the Armed Forces Action Plan process or to volunteer, visit the office in Building 4274 or call (253) 967-3689.

Key Spouse Program
The Key Spouse Program enhances family resiliency through several programs while an Air Force member is deployed. A key spouse is the face of squadron leadership to families, providing peer-to-peer Wingman support and information and referrals to family members. Caring for families on the homefront allows the warfighter to focus on his/her mission at home and downrange. The commander and first sergeant rely on the key spouse’s judgment, reliability and positive attitude to accomplish program goals. The key spouse’s performance has a direct impact on the morale of families in the unit. For more information, call (253) 982-2695.

Military and Family Life Consultants
Military and Family Life Consultants are licensed, professional social workers, psychologists, marriage and family therapists and counselors who provide situational problem-solving consultations for education and training support. Topics include combat stress and coping strategies, emotional cycles of deployment and reintegration, communication, relationships issues and reestablishing intimacy, anger management/ conflict resolution, parenting skills and children’s reactions to deployment and reunion.

Consultants do not maintain written records and consultations are confidential. Call (253) 329-6632. Consultants maintain offices in the ACS Annex, 2166 Liggett Ave. at Lewis Main. In addition, there are consultants working with Child, Youth and School Services; they can be reached at (253) 329-6598.

Mobilization and Deployment Program
Commanders, service members and family members can maintain mission readiness and resiliency with assistance from the Mobilization and Deployment Program. The program offers one-on-one deployment and family care plan assistance, as well as provides unit and family readiness group briefings and workshops. Workshop topics include pre-deployment, children and deployment, reunion and family care plans.

Additional topics include “Battlemind for Spouses,” “The Emotional Cycle of Deployments,” “Care Team Training” and “Care Team – The Commander’s Role.” The office provides multiple resources such as deployment checklists, activity books for children and “Deployment Cycle Readiness: Soldier’s, Airmen and Family Member’s Handbook.” The Mobilization and Deployment Program is in Waller Hall, 2140 Liggett Ave. For more information, call (253) 967-8430.

Outreach Program
The main goal of the Outreach Program is to educate service members and families on the services available within ACS. The outreach team provides ACS overview briefings to units, FRGs and pre-deployment and re-deployment events. Briefings and informational displays can be provided on the following services: Financial Readiness, Employment Readiness, Mobilization and Deployment, the Exceptional Family Member Program, Army Emergency Relief, Information and Referral, Relocation Readiness, Army Family Team Building, JBLM Armed Forces Action Plan, Family Advocacy Program, Volunteer Corps, Survivor Outreach Services, Military and Family Life Consultants and the Airman and Family Readiness Center. ACS promotes self-reliance, resiliency and stability for service members and families.

If you’d like ACS to attend your event for an overview or an information display table, call (253) 967-3544.

Relocation Readiness
Newly assigned service members and families are welcomed at the Relocation Readiness Program at Waller Hall, Lewis Main and the Airman and Family Readiness Center, McChord Field.

Individual relocation counseling and computerized information — “Plan My Move” installation booklets — from activeduty military installations, are provided upon request.

Limited immigration and naturalization services are available for foreign-born spouses. Find information on programs, volunteer opportunities, employment, schools and more. For more information, call (253) 966-6338 (Lewis Main) or (253) 982-2695 (McChord Field).

You may obtain a 30-day loan of household items from the ACS Loan Closets at Lewis Main or McChord Field. A copy of your orders is needed to pick up the household items.

During in-processing at the USAG Reception Center, you will be required to attend Newcomers’ Orientation, which is usually held once a month. Spouses are highly encouraged to attend. Representatives from various MWR facilities and other installation offices/organizations attend to promote their activities. There you will find information on Family Readiness Groups, libraries and Child, Youth and School Services, as well as the education center, upcoming special events and more. Free onsite child care is provided. Attendees are provided free lunch and a guided bus tour of the installation.

Service members being assigned to McChord Field will in-process at the Military Personnel Section, 100 Jackson Blvd., where they will be given a date for the mandatory Newcomers’ Orientation. Call (253) 982-9642.

For more information about ACS programs and services at Lewis Main and Lewis North, call (253) 967-3633; McChord Field, call (253) 982-2695.

Soldier and Family Assistance Center
The Soldier and Family Assistance Center was created to provide compassionate, coordinated services to Warriors in Transition and their Families. The SFAC is a one-stop shop for services that partners with the Warriors in Transition Battalion as a friendly, supportive team dedicated to encouraging self-development, wellness and to meet the unique needs of Warriors in Transition and their families.

The SFAC provides a warm and relaxed environment where Warriors in Transition and their families can gather to obtain services necessary to assist them in their transitions. The facility includes a central reception area, program services staff offices, computer café with Internet access, child activity area and a lounge with video games, TV and library.

The SFAC serves as a resource center for information and referral services. The onsite program services include child and youth services, education, employment, financial, human resources, social services and veteran’s affairs. Other services requiring less than a full-time presence are brought in at designated times. Still other services will be provided through priority off-site appointments coordinated by the SFAC staff using a priority Blue Card System.

The JBLM SFAC works to meet the needs of Warriors in Transition and their families and to involve them as an integral part of the Warriors in Transition recovery and rehabilitation program. Partnered with the Warriors in Transition Battalion, the SFAC’s services support the needs of the Warriors in Transition and their families as they prepare to transition back to their units or into a productive civilian workforce. For additional information, call (253) 966-8433/8434.

Survivor Outreach Services

Survivor Outreach Services provide longterm support to families who have lost a service member. The office assists survivors with financial counseling, money management, information and referral services and support groups. For more information, call (253) 966-5047 or (866) 963-2538.

Volunteer Corps Coordinator
Volunteers — making a better tomorrow today! Learn and develop new skills, network with other professionals and create opportunities for yourself while making a difference in our community. JBLM has a host of volunteer organizations offering many exciting opportunities.

To learn more about volunteering, go to or contact the Volunteer Corps Program Manager at (253) 967-2324. Located in the Family Resource Center, the office will assist you in finding a place to share your time and talent. The office tracks volunteers and monthly hours and conducts annual basewide recognition.

Waiting Families Support Group Families whose service members are on overseas tours will find support with the Waiting Families Support Group. The primary function is to provide support and to help family members find solutions to their problems. The WFSG also provides an opportunity to meet others in similar circumstances as well as support for the unique problems involved in this type of military tour. For more information, call (253) 967-3633.

Child, Youth & School Services

From child care to sports and instructional classes, Child, Youth and School Services coordinates and provides services for children and youth at JBLM. The CYS Services system has been awarded Department of Defense Certification with commendation, the System of Excellence Award and accreditation through the National Association for the Education of Young Children and National School Age Care Alliance.

Information centers, called Parent Central Services, are located at Lewis Main and McChord Field. The offices provide a centrally located registration service for all children and youths enrolled in the CYS Services programs. For locations and details about services, call (253) 966-CYSS. To ensure the safety of your children, families using any of the CYS Services systems must be registered. To register children from birth to school age, parents must provide shot records, birth certificate, names and phone numbers of three local emergency contacts and any other pertinent information regarding the child. Middle school and teen registration must also include parent permission for teens to be transported in a government vehicle for field trips or youth shuttles. Children and youths enrolled in sports programs must provide a current sports physical and local emergency contact phone numbers.

Child Development Services
Child Development Services activities are geared toward enrichment and schoolreadiness programs, which will help your child develop socially, emotionally, mentally and physically. To meet parental preference and children’s needs, child care is provided in both home-based and center-based settings. Child Development Centers are state-of-the-art accredited facilities, which are the prototypes for similar construction projects. Full-day care, hourly care and part-day care are provided.

Family Child Care provides the option of a cost-effective child care delivery system that also offers specialized child care services — extended hours, long-term care, care for children with special needs and care for children whose parents are working shifts. Additionally, the FCC delivery system provides employment opportunities for many spouses. The FCC system provides care in certified government quarters that are inspected closely for compliance with fire, safety, health and program quality standards. Call (253) 967-3039.

Kids on Site is a short-term mobile child care program that supports FRG meetings, deployment briefings and unit activities where the parents are onsite. Kids on Site is staffed by CYS Services professional caregivers in KOS-approved settings. For more information, call (253) 967-4767.

School Age Services
School Age Services is an accredited child care delivery system that offers beforeand after-school programs, full-day programs during school vacations and school closures and summer camp for children in kindergarten through fifth grade. Activities are organized within four service areas: arts, recreation and leisure; life skills, citizenship and leadership; sports, fitness and health; and mentoring, intervention and education. Children have the opportunity to join 4-H Clubs and the Boys and Girls Clubs of America.

Special interest areas feature computers, a game room, a library, a cooking club, arts and crafts, science, music and drama. A strong relationship exists between the elementary schools and the SAS program through the Character Counts initiative and homework centers.

Youth Services
Youth Services provides opportunities to JBLM youth, which include league sports programs, sports clinics and various programs and events. Youth sports are recreational in nature and open to a variety of ages and all ability levels. Options in various seasons include baseball, track and field, soccer, basketball and cheerleading. The Washington State Special Olympics are held annually at JBLM. For more information, call the Youth Sports Office at (253) 967-2405.

Additionally, opportunities are available to middle school and teenage youth at Hillside and McChord youth centers. In conjunction with Boys and Girls Clubs of America, the Teen Zone (middle school and teen program at Hillside) offers leisure and recreational activities such as Keystone Club, Torch Club, Power Hour, Work Force and Technology Center, all of which are designed to teach citizenship, values and leadership. Excellent scholarship opportunities also can be obtained for graduating high school students.

The Red Cross babysitting certification course is offered for youth 13 years old and older. Both the Hillside and McChord youth centers provide a wide range of programs and events.

For details about Hillside Youth Center, call (253) 967-4441; and for information about McChord Youth Center, call (253) 982-2203.



Teens can explore careers and obtain training to join the workforce through the HIRED! Apprenticeship Program. HIRED! apprenticeships offer experiences within distinct career paths designed to help teens make decisions about their futures and life after high school. The program is open for teens ages 15 to 18. For more information, call (253) 967-4694.

EDGE! provides cutting-edge out-ofschool opportunities for youths ages 6 to 18. Experience, develop, grow and excel through participation in art, fitness, life skills and adventure activities. For more information, call (253) 966-3539.

Raindrops & Rainbows

The Raindrops & Rainbows Parent and Child Play Center is located at 8197 American Lake Ave. to Beachwood Child Development Center at Lewis North. It offers young Army and Air Force families a place to play, learn and network. Parents and their children, from birth to 5 years old, may participate in a variety of fun activities, work on school readiness, meet other parents and children and form friendships to last a lifetime. A CYS Services early childhood professional will be on-site to conduct activities with you and your children. Activities range from infant-massage techniques to baby sign language and songs to making play dough and creative art projects. This program is not child care; parents must remain at the center with children. Parents must provide meals or snacks for their children, and diapers, etc. For more information, call (253) 966-4802.


Enroll your children in SKIESUnlimited and let them explore new skills, nurture personal interests, interact socially with others, bolster college applications and foster close relationships with caring, knowledgeable adults outside the home. This youth academy offers groundbreaking instructional programs and exciting learning possibilities for JBLM children and youths. Classes include dance, art, sign language, karate, gymnastics and more. SKIESUnlimited stands for Schools of Knowledge, Inspiration, Exploration and Skills. Through this program, children and youths have access to opportunities that expand their knowledge, inspiring and allowing them to explore and acquire new skills. For registration information, call (253) 966-3539.

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