Fleet & Family Readiness
Updated On: 11/15/2012 6:56:23 AM
The Fleet and Family Support Program (FFSP) provides unified, customer-focused, consistent and efficient programs and services to support sustained mission and Navy readiness.
FFSP focuses on deployment support, crisis response, career support and counseling for individuals, families and commands, and provides these professional services through education classes and individual appointments at the Great Lakes Fleet and Family Support Center (FFSC).
FFSP provides the appropriate services at the right time, strengthening personal family competencies to meet the unique challenges of the military lifestyle.
Great Lakes Fleet and Family Support Center
Monday through Friday, 7:30 a.m. to 4 p.m.
525 Farragut Avenue, Building 26, Suite 300
(847) 688-3603, Toll Free (888) 231-0714,
Fax (847) 688-2827 / DSN 792-3603
The Fleet and Family Support Center (FFSC) supports mission readiness by providing deployment support, career education, relocation support, financial management and crisis response to active duty personnel and families.
Services include Information and Referral: One stop for any information. Counseling and Advocacy: Licensed therapists provide short-term counseling for individuals, couples, families and children. Counselors address adjustment issues and situational stress as well as crisis and other serious issues. Sexual Assault Prevention and Response (SAPR): Provides Advocate training, prevention and victim support. New Parent Support Home Visitation (NPSHV): Provides support, assistance and education to expectant mothers, and parents of newborns to age 3; supports parents who may be far from extended family, or separated by deployment. Transition Assistance Program (TAP): Career counseling, resume writing, interviewing skills and job search workshops help separating or retiring personnel with their post-Navy careers. Family Employment Readiness Program (FERP): Provides family members career education, counseling and help with job search. Life Skills Education: Contributes to family readiness by providing classes, including Communication Skills, Stress Management, Anger Management, Divorce and Parenting, and Healthy Relationships.
Relocation Assistance Program (RAP): Everything you need to know to set up a smooth move.
Personal Financial Management (PFM): Financial education, planning and counseling for commands and individuals.
Exceptional Family Member Program (EFMP): provides support to Family Members with special needs and coordinates with other agencies ensure comprehensive medical, education and community support. Ombudsman Program: Command ombudsmen are the links between Command Officers and Families; FFSC provides training, support information and resources to ombudsmen and commands.
Naval Station Great Lakes Navy Housing Office
The Naval Station Great Lakes Navy Housing Office (NHO) has an employee staff of customer friendly housing professionals available to serve military families new to the Great Lakes geographical area. The NHO has information on long- and short-term apartment rentals, homes for sale, schools, maps, military clauses and information about the surrounding local communities. For additional information regarding PPV and/or off-base private sector community housing, please contact the NHO at (847) 688-3440, ext. 134, DSN 792-3440, ext. 134. Office hours of operation are Monday through Friday, 8 a.m. to 4 p.m.
Naval Station Great Lakes
Forest City, Midwest Family Housing, LLC
Or submit work orders 24/7 to (847) 887-9675.
Provides quality PPV (Public Private Venture) housing to military families in the Great Lakes area.
Morale, Welfare and
The Morale, Welfare and Recreation (MWR) Department at the Naval Station Great Lakes provides Navy personnel (including active duty and retired military, reservists, DoD employees and family members) with a varied program of wholesome and constructive off-duty leisure activities that contribute to their quality of life while stationed here.
The MWR Department offers an abundance of recreational opportunities through its many wonderful facilities: fitness centers, swimming pool (indoor), beach, library, movie theater, do-it-yourself car repair facility, bowling center, climbing wall, golf course, ticket/travel office, marina, rental center, enlisted Sailor program/facility, conference center, food and beverage facilities, and much more! In addition, the MWR Department hosts concerts by internationally known entertainers and community festivals that provide seasonal family entertainment.
For further information, go to our website: www.mwrgl.com.
Clubs and Dining
(Seasonal April through November)
At Willow Glen Golf Club
Building 8400 (Buckley Road)
Buckley’s offers a scenic setting to enjoy a delicious lunch with its fabulous views of the golf course, seen through the “walls of windows” from the dining area! Buckley’s serves an assortment of tasty entrees including unique, specialty sandwiches to go along with a large selection of charbroiled items, like the 1/3 pound Angus burger. Buckley’s is not only a terrific lunch option, but also a great site for facilitating golf outings and catered functions. Additional seating is available on two patios during the season. Buckley’s is sure to exceed expectations on value and service!
Before or after golf, drop in and meet new friends, or catch up with old friends at Buckley’s Lounge. In addition to flat screen televisions to watch those favorite sporting events, a full- service beverage bar and scrumptious “snack” foods are also available in the Lounge.
Parcheezi’s Express Restaurant
Parcheezi’s Express, located in the Rynish Bowling Center, serves freshly made sandwiches and pizza, daily.
Parcheezi’s also serves delicious calzones. Another customer favorite is the fresh garlic bread, brushed with hot butter.
Submarine sandwiches are also on the menu, featuring Italian beef or meatball.
Club Nitro, Skyline Food Court, Video Game Room, 21 and Over Lounge, and The Landing
Pier 525 is the entertainment and dining hot spot for enlisted personnel E-1 through E-6. The Skyline Food Court is located inside Pier 525, featuring three restaurants: Rooster’s for fried chicken, Mozzarella’s for homemade thin crust pizza and Minh Asian 2 Go for Chinese cuisine (free delivery). Deliveries may be made to staff, students and/or civilians—right to the quarterdeck or their office space. Call (847) 688-7898 to place an order.
Also located inside Pier 525 is Club Nitro, featuring a 5000-watt sound system with lighting and a video wall. Entertainment is offered nightly including a variety of music formats, hosted by a D.J. Plus, live bands, comedians, theme nights and more are featured throughout the year. The Pier’s Video Game Room has over 100 video games and 14 pool tables, along with six (42-inch) high-definition plasma TVs. The 21 and Over Lounge offers a special place for guests to socialize and watch their favorite sporting event in high definition on the (51-inch) TV, or one of the (42-inch) high-definition plasma TVs. In addition, an outdoor patio—The Landing—provides a place to relax with a favorite meal and beverage, outdoors throughout the summer. The Landing is a designated smoking area.
Port O’ Call Banquet and Conference Center
The Port O’ Call Banquet and Conference Center offers a panoramic view of Lake Michigan. It is the perfect place for any community, civic, athletic or social banquet for groups of 25 to 250. The banquet menu features hot and cold hors d’oeuvres and meal selections for sit-down dinners, buffets and receptions. There are several value-priced packages for wedding receptions. Additionally, for meetings/seminars, the Port O’ Call can accommodate guests with AV requirements, along with any type of food requests. The Port O’ Call is open to the general public.
Samuel Adams Brew Club
The Samuel Adams Brew Club, overlooking beautiful Lake Michigan, offers a casual “hot spot” for dining and/or just hanging out. Enjoy music from the complimentary jukebox, or your favorite sporting events on one of the flat-screen TVs. There are two separate Sam Adams operations within the facility with a lunch service downstairs and dinner service both upstairs and downstairs. In addition, the upstairs location will be for “21 and over” and the downstairs location will be for “all-hands.”
The Brew Club provides a full menu of favorites including Sam Adams Wings, Bruschetta on Crostini, Loaded Nachos, Chicken Caesar Salad, a BBQ Pulled Pork Sandwich, Sam’s Bleu Steak, Blackened Salmon and more. For the thirsty, Sam Adams Boston Lager and Sam Adams Seasonal Brews are on tap. Bottled beer options include Sam’s Light, Irish Red and Imperial White. Cocktails, wine and other domestic and imported beers are also available.
Zapper’s Snack Bar(s)
Zapper’s Snack Bars provide direct access for students to purchase food and beverage items, as well as an outlet to buy tickets and pick up MWR information. There are various Zapper’s locations, which are located throughout Naval Station Great Lakes in Building’s 2A, 236, 616, 621, and 1326 at RTC. The Zapper’s concept was created to cater to customers with busy schedules. Each facility offers a similar variety of snack foods, along with cold drinks and coffee beverages.
11th Frame Lounge
The 11th Frame Lounge, located in the Rynish Bowling Center, is a full-service bar, offering a variety of domestic and import bottle beer choices, draft beer and cocktails. In addition, pool tables, video games, a jukebox and three flat-panel LCD televisions are located in the lounge.
Fitness and Sports
Courts Plus is a spacious multipurpose facility containing basketball, volleyball and racquetball/walleyball courts, a weight-room area and a running track. Courts Plus is also available for hourly rental for parties and command functions. In addition, this facility is headquarters to The Wall, a 32-foot climbing structure with auto belays for both beginner and advanced climbers. Climbers may go through an orientation class, which includes instruction on belaying, harnesses, safety and tying figure-eight knots.
The Fieldhouse has both indoor and outdoor basketball courts, a 1/10-mile indoor running track, a weight room, an indoor pool, locker rooms, saunas, a winter rental center and a lounge. The Fitness and Sports Office, located in the Fieldhouse, runs many intramural leagues, tournaments and competitions throughout the year.
Great Lakes Fitness Center
Building 2A (Second Floor)
The Great Lakes Fitness Center is a complete, state-of-the-art health and fitness center. Special features of the Center include a weight area that packs over 75 weight machines and 10,500 pounds of free weights. Check out our state-of-the-art resistance equipment from the makers of Hoist, featuring the Roc It Line; Star Trac, featuring Human Sport; and a full line of impact selectorized resistance equipment. Also, try the Life Fitness Circuit, which features innovative timed circuits for beginners to advanced. The “Cardio Room” includes Treadmills, Ellipticals, Lifecycles, Stepmills, Summit Trainers and more—complimented by 32-inch flat-screen TVs equipped with “cardio theater” for viewing pleasure while working out. An aerobics and a cycling room offer various group exercise classes. Our locker rooms include a dry sauna, as well as daily locker and towel services. Other services such as Massage Therapy and MicroFit Fitness Assessments are also available. Contact Barb Roth for more information, or to set up a MicroFit Fitness Assessment appointment. If you need a little help getting started, our Fitness Floor Staff is here to help you with all your fitness needs!
Set inside the Fieldhouse, Building 440, is a 25-meter indoor pool. Lanes are reserved for lap swimming and physical training. Special times are set aside for open swimming. For those interested in learning how to swim, scuba dive or participate in aqua-aerobics, these and other on-going programs are offered year-round.
Nunn Beach on Lake Michigan
Nunn Beach is located on the lakefront of beautiful Lake Michigan, offering a perfect place for a cool refreshing swim. It is open Memorial Day to Labor Day, weather permitting.
Courts and Rink
Constitution Field, located south of Pier 525, offers a field turf surface, designed for soccer and football as well as a quarter-mile track. There is also a turf baseball field, located within the same area. Many other outdoor athletic fields and courts are located base-wide including basketball, tennis and volleyball courts. A map of all these fields, courts and tracks is available in the Fieldhouse in Building 440.
Automotive Skills Center (ASC)
Building 2110 (Forrestal Village)
ASC has the space, tools, equipment and technical assistance for people to make their own car repairs. It contains 14 repair stalls, 11 overhaul stalls, three lubrication racks, two self-service car wash stalls, a computerized engine systems analyzer, computer wheel balancing, disc and drum brake resurfacing and electric and gas welding. In addition, the center provides free technical information from the Alldata Automotive Information Programs on DVD from 1982 to present. Customers may also purchase oil, filters and automotive fluids, as well as parts through ASC.
Plus, wholesale tires may be purchased through Waukegan Tire at ASC. In addition, the center provides a Cannon 5000 car wash system, featuring high-pressure soap, a foaming brush and tire cleaning equipment. There are two car wash bays and coin-operated vacuums.
The MWR Library is located in the Navy’s first Lifelong Learning Center. The library has more than 27,000 books, newspapers and magazines in stock for all ages to enjoy. The library has a separate children’s room and collection as well. Other services include 16 computers with Internet access and printers, a copy machine, a scanner, a microfiche reader/printer, hundreds of DVDs, and audio books and music on CDs. Surf the net at no charge using our network that is connected via a high-speed ISDN connection, or bring your own wireless enabled device, and enjoy our free Wi-Fi network. There are no fees or charges for services.
The Loft/Liberty Program
The Enlisted Sailor Program (Liberty) is based out of The Loft for active duty military personnel. This contemporary facility features pool, ping-pong and foosball tables, three music rooms, a gigantic video arcade featuring both pay and free video games, Zapper’s Snack Bar, a small conference room, a computer room and a mini movie theater with a 120-inch projection screen. In addition, there is a lounge, equipped with multiple 42-inch flat-screen plasma TVs, tables and a number of recliner couches and chairs. The Loft is an alcohol and smoke-free facility, and serves as the headquarters for the Liberty Program. The Liberty Program staff run a variety of exciting programs each month including special events, workshops, tournaments, trips and more, both on and off base. A variety of tickets are also on sale at The Loft to sporting events and area attractions.
Ross Theater shows first-run movies for only $2 (military) and $3 (DoD), with superior sound and projection quality. Our seats with cup holders make for a comfortable environment. A concession area in the lobby offers delicious treats at value prices. Ross Theater is also available for rental, providing support aids to make for successful meetings.
With more than 1,400 seats, Ross can accommodate entire companies and schools. Call the MWR Scoopline at (847) 688-2110, ext. 697, for the movies currently showing.
RTC Recreation Center
Providing recreational opportunities for newly graduated recruits and visiting families, the RTC Recreation Center is an introduction to MWR services that will be enjoyed at future duty stations. Approximately 15,000 to 20,000 customers visit this facility per month. This center is fully equipped with a mini movie theater, featuring an 85-inch projection screen, a computer room with Internet access, a large game room with pool tables, electronic video games, ping-pong tables and a commons area to socialize or play board games. Plus, Zapper’s Snack Bar offers delicious snack food. A variety of tickets are also on sale at the RTC Recreation Center to area attractions.
Rynish Bowling Center (RBC)
The Rynish Bowling Center offers league play on 32 lanes that are sanctioned by the United States Bowling Congress. A variety of adult and youth bowling leagues and other exciting events are offered year-round. Also located in Rynish is a fully equipped video arcade, complete with a variety of video games and pool tables; plus a party area for small groups. Another exciting feature at Rynish is “Planet Bowl,” glow-in-the-dark bowling, which consists of special effects, music and lighting while you bowl. RBC is also home to the 11th Frame Lounge and Parcheezi’s Express Restaurant.
The Wall (Climbing Wall)
Building 4 (Courts Plus)
“The Wall” is a 32-foot climbing structure with auto belays for both beginner and advanced climbers. Climbers may go through an orientation class, which includes instruction on belaying, harnesses, safety and tying figure-8 knots. Bring the family to the climbing wall, which can accommodate climbing gear for children 35 pounds or more. Daily and monthly climbing passes are available. Birthday parties and group functions are available at special rates at the Climbing Wall.
The Archery Range is located south of the Marina’s boathouse in Seabee Park. The archery range offers both short and long ranges to match every skill level.
Great Lakes Marina
The Great Lakes Marina, located on beautiful Lake Michigan, is the perfect spot for boating, sailing, sea kayaking or fishing. A charter boat with an experienced captain is available for fishing trips. In the summer months, sail training and a variety of other classes are available, as well as planned activities including fishing contests. The Ship’s Store sells boating, fishing/hunting supplies and licenses, as well as a propane filling station. Boat slips, moorings and storage are also available, including a launch ramp. There are plenty of picnic tables, as well as shelters for family/social outings or official command functions, including a large Beach House (requires a reservation).
Great Lakes RV Campground
Building 13 (Marina)
Bordering beautiful Lake Michigan, this year-round camping facility has 20 concrete sites with electrical hook-ups, restrooms and nearby access to shower facilities. Other amenities include a beach with a beach house, fishing piers with a cleaning station, a playground, picnic areas and an archery range. Campers also have access to the Marina Rental Center, a propane fill station, and the Ship’s Store. Upon arriving, campers must register at the Great Lakes Marina.
MWR Rental Center
Building 13: (847) 688-5417
Building 440: (847) 688-3419
Located at the Marina, Building 13, in the warm weather months, the MWR Rental Center rents an assortment of camping gear (tents, stoves, campers), sporting gear (mountain bikes, tug-a-war ropes, etc.) and party equipment (large grills, canopy tents, tables, etc.) as well as a large selection of boats. The MWR Rental Center also has large inflatables available (sumo wrestling suits/set, a bounce house, a sports arena, etc.). The MWR Rental Center also operates a Propane Fill Station, which can support home/camping grills and equipment.
In the winter months, the MWR Rental Center relocates to the Fieldhouse in Building 440, where customers may rent cross-country skis, snowshoes, hockey and figure skates, toboggans and snow tubes.
Willow Glen Golf Club
(Golf Course and Pro Shop)
The Willow Glen Golf Club is home to a picturesque 18-hole layout that provides an enjoyable challenge for all skill levels. The fully equipped pro shop provides the latest in merchandise. This new golf clubhouse complements the on-course renovations, making Willow Glen one of the finest facilities in the Navy! The Willow Glen Golf Club is also home to Buckley’s Restaurant and Lounge.
Information, Tickets & Travel (ITT)
Building 400 (NEX Student Store)
At the ITT Office, maps, brochures and general information are on hand to local destinations. Discounted tickets are also available for sporting events, area attractions, comedy clubs, theme parks (local and in Florida), zoos and more. The Entertainment Rebate Program is a special program that allows active-duty military personnel a 25 percent rebate in MWR Bucks on tickets they purchased from an outside source (some restrictions apply). Also, ITT plans off base outings including a trip to see a Wolves’ hockey game, a day at Wrigley Field or a picnic at Six Flags Great America.
Additionally, the ITT Office will assist customers on their travel plans with great low fares on airline tickets, cruise packages and other leisure travel simply by calling MWR Travel Plus at (800) 905-9330.
Morrison Glen Park
(847) 688-2110, ext. 118
Located at the east and west end of Camp Barry, this area is the perfect spot to have a command picnic or get-together. A picnic shelter is also available for rental. Call (847) 688-2110, ext. 118 for reservations.
Recreational Vehicle Storage Lots
(847) 688-2110, ext. 118
MWR offers short- and long-term storage lots for your recreational vehicles, boats and campers at Great Lakes. For rental, call (847) 688-2110, ext. 118, or visit the MWR Administrative Office, Building 160, in Camp Barry.
(847) 688-2110, ext. 164
Special events scheduled throughout the year provide base personnel with an exciting change of pace to everyday activities. Past events have included beach parties, concerts, live comedy shows, big name entertainment, holiday events, a Polar Bear Plunge and an annual summer celebration, complete with a fireworks display and a carnival.
All active duty military, reservists, retirees and family members with a valid ID card are eligible to use the Veterinary Clinic. Those eligible to use the clinic may bring pets in for annual vaccinations, fecal testing for intestinal parasites, heartworm testing and sick calls. Appointments are necessary and there is a charge for services provided. Shampoo, ear cleaning products, heartworm preventatives and flea control products for dogs and cats are available for purchase.
Call to make an appointment, or for more information.
Child and Youth Programs
Navy Child and Youth Programs (CYP) support operational readiness, mission accomplishment and retention by assisting Sailors in balancing the competing demands of family and work life. CYP assists in the positive development of Navy children, youth and teens through a variety of programs, including child development centers, child development homes, child development group homes, school-age care, instructional/leisure classes, summer camps, and youth and teen sports, fitness and recreation.
Child Development Centers
Building 3110 (Great Lakes) (847) 688-5662
Building 2700 (Great Lakes) (847) 688-4470
Building 8801 (Glenview) (847) 832-9580
The three Child Development Centers pride themselves in offering quality, developmental care for children ages six weeks to five years. In addition, Kid’s World at Glenview has a before and after school program. All centers offer quality care through life and learning situations to enhance each child’s total development, during the crucial formative years. The Centers’ main goal is to implement a meaningful and educational program of supervised care for all children.
Child Development Home Program (CDH)
CDH offers childcare in a Navy-certified home by providers living in family housing at Great Lakes, Sheridan and Glenview. These self-employed providers operate their home independently in compliance with strict Navy policies, including frequent inspections and close monitoring by the CDH staff. Extensive background screening and orientation training must be completed prior to certification. Planned activities are developmentally appropriate for children in care. Various types of care are offered including full-day, hourly, part-time, nights and weekends. Dependents ages six weeks to 12 years of active duty military personnel and DoD employees are eligible for care.
Child and Youth Placement
Child and Youth Placement is a service offered by the Naval Station Great Lakes, Child and Youth Program. The Placement Office assists parents who are looking for childcare within the Great Lakes’ area. During the consultation, families will receive information on childcare options, childcare programs, choosing quality childcare and childcare subsidies. Child and Youth Placement provides information, resources and support to enable families to make a well-informed childcare decision.
Youth and Family Activities (YFA)
Building 8190 (Great Lakes) (847) 688-5573
Building 8801 (Glenview) (847) 832-9580
Two centers provide programs for military youth and families: Kid’s World, located in Glenview; and Great Lakes Youth Center, located in Forrestal Village. The Centers offer before and after school programs, day camp, intramural sports leagues, instructional classes, youth day trips and themed special events. The YFA branch is also affiliated with the Boys and Girls Club of America.
School Liaison Program
Building 8100 (Great Lakes)
The School Liaison Officer’s primary function is to serve as a conduit between parents, educators and the command, so that military-connected children experience a seamless transition during the transfer between schools. We can provide military families, educators and installation commanders with resources as they work together in providing a supportive and positive educational environment for children of military families. In addition, we offer a wide spectrum of services, enabling families to become more involved in their child’s educational experience.