Arrival

Preparing for Your Move
Your sponsor is your helping hand. He or she can assist you with everything from housing to in-processing. Sponsors are expected, at the minimum, to provide information concerning the base, the unit's mission and your job. Your sponsor typically meets you upon arrival. If you do not hear from your sponsor within 45 days of your departure date, call the Nellis INTRO program manager at (702) 652-6016 or 9073, or DSN 682-6016 or 9073.

Traveling to Nellis
Nellis is eight miles northeast of downtown Las Vegas. If you arrive at McCarran International Airport in Las Vegas, you can take a commercial taxi to Nellis for approximately $40. If you're driving, take Interstate 215 to Interstate 15 north to the Craig Road exit, and drive about five miles east to the Nellis main gate.

If you received advanced travel pay or elected to collect travel pay upon arrival, you are authorized reimbursement for any taxi fares, etc. Keep receipts for expenses. The easiest and least expensive method of transportation is to prearrange to have your sponsor meet you at the airport.

Travelling to Creech
Creech is 45 miles northwest of Nellis AFB in Indian Springs, Nev., which straddles US highway 95. Lodging is not available on or near Creech, so new arrivals should arrange billeting at Nellis AFB. Roundtrip shuttle service is provided daily between Nellis and Creech; the shuttle stop is located near the corner of Grissom Avenue and Devlin Drive. There is also a park-and-ride facility on US 95 in northwest Las Vegas that serves Creech AFB and the DOE's Nevada Test Site.

What to Do When You Arrive At Nellis
The following is a checklist of things to do and places to go during your in-processing. The base phone book is included in this base guide if you need additional phone numbers.

1. Lodging Office
Nellis: (702) 652-2711 • 5941 Fitzgerald Blvd.
The Nellis Inn is a 24-hour, seven-days-a-week reception center. You can arrange for temporary quarters and receive in-processing information. If arriving with your family, ensure your sponsor has made a reservation four weeks prior to your actual arrival date. The lodging complex consists of 1,027 transient rooms and a 60-unit temporary lodging facility that serves incoming families.

2. The Housing Management Office
Nellis: (702) 652-1840 • 4390 Devlin Dr.
7:30 a.m. to 3:30 p.m. Monday through Friday
The Housing Management Office is a required stop on your list of things to do. Check in to see if there are any "off limits" or "restrictive sanction" properties in the Las Vegas Valley before entering into any rental or sales agreement. The HMO provides listings of off-base houses for sale and rent and apartment information. Many of the listings waive some or all deposits. You can also apply for family housing on base, check your status on the waiting list, find out if you are required to reside on base due to marital or mission essential status, and get utility rates and other local information.

3. Military Personnel Customer Service Center
Nellis: (702) 652-6212 • 4475 N. England Ave.
7:30 a.m. to 4:30 p.m. Monday through Friday
The customer service center is first stop referral point for the Military Personnel section. It is the primary liaison between Air Force members, their dependents, retirees, next of kin and all personnel offices. Customer service will assist you with various items, such as in-processing, leave, adverse actions, and answering questions on various programs processed through the personnel section. If an inquiry cannot be answered immediately, then customer service personnel will take action by researching and ensuring correct answers, or they will escort the customer to the office of primary responsibility to ensure that correct action is taken.

4. Financial Services Office
Nellis: (702) 652-4844 • 4420 N. Grissom Ave.
Customer Service
Civilian Pay (702) 652-1851
Military members are required to process through this office within two duty days of signing in at the Military Personnel section to avoid problems with military pay. Electronic funds transfer will normally make all payments directly to an account at a financial institution.

5. Traffic Management Office
Nellis: (702) 652-6683 • 4420 N. Grissom Ave.
7:30 a.m. to 4 p.m. Monday through Friday,
You must provide your home address and duty phone before delivery of household goods or hold-baggage can be scheduled. Remember, someone must be at the delivery location to accept your goods on the date of delivery.

What to Do When You Arrive At Creech
Military Personnel Section (MPS)
Creech: (702) 404-0852 or DSN 384-0852
Bldg 1004, Room 14500
7:30 a.m. to 4:30 p.m. Monday through Friday
New arrivals should report to Creech First Stop at the Military Personnel Section (MPS) in building 1004, room 14500. If reporting over a long weekend, personnel should notify their sponsor or organization and report to First Stop the next duty day. Personnel are required to bring their orders, personnel package and any records they have hand carried from their previous assignment to First Stop.

Most in-processing is accomplished at Creech via First Stop's Right Start program. However, for assistance with house hunting prior to arrival, personnel should contact the Nellis housing office at (702) 652-1840. Few properties are available in Indian Springs and there is no base housing at Creech.

Mail Services
(702) 652-2769 or civilians (702) 652-4679
The Nellis Postal Service Center provides general delivery mail service to inbound permanent party individuals and their family members assigned to Nellis or Creech. Before arrival, send a copy of PCS orders up to 90 days prior to the report-no-later-than date to obtain a postal box for mail forwarding and delivery. The orders should be sent to the following address: 3500 Postal Service Center, Nellis Air Force Base, NV 89191-0045. Members in on-base dormitories will receive mail at the Postal Service Center and members looking for housing can maintain a PSC box for up to two months or until permanent quarters are obtained.

Military member's mail should be addressed as follows: Member's name, rank, 3500 Postal Service Center, Nellis Air Force Base, NV 89191-0045.

Family members' mail should be addressed: Family member's name c/o member's name, 3500 Postal Service Center, Nellis Air Force Base, NV 89191-0045.

Local Utility Services
Nevada Power Company
(702) 367-5555 or (702) 367-5554 in Spanish
Residential deposit is based on an average of the last 12 months power usage at the service address and is billed all at once on the first bill. The deposit for new-home residents is $100. The deposit may be waived by showing an active duty military ID in a Nevada Power Company office (if no previous poor payment history exists with Nevada Power).

Southwest Gas Corporation
(702) 365-1555
Minimum residential deposit is $80, but may be waived with a letter of good credit or may be refunded with interest after one year of good credit. There is no deposit for senior citizens 62 years old or older.  read more...