Services on Base

Commissary
The NAS JRB commissary is the place where military personnel, retirees and their families can shop for discounted groceries in a safe and secure shopping environment. Authorized patrons purchase items at cost plus a 5-percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. In fact, the NAS JRB commissary, opened in 2011, was built with surcharge dollars. In addition to the full lineup of fresh produce, fresh meats, frozen, chilled and dairy items, the store features a full service deli-bakery and the meat department can provide specialty cuts to order.

Shoppers save an average of more than 30 percent on their purchases compared to commercial prices - savings amounting to thousands of dollars annually. For current savings figures for various groups - single member up to a family of seven - visit http:// www.commissaries.com and look at the Savings page. For hours of operation and store events, visit our store's Web page on http://www.commissaries.com.

Education
Belle Chasse Academy
Located on NAS JRB New Orleans in Belle Chasse, La., Belle Chasse Academy (BCA) is the first public charter school on a military installation.
BCA opened its doors in September 2002 and has a current student enrollment of approximately 950 children in grades K-8. Conceived by military personnel, educators, and community leaders in 2000, BCA incorporated as a Louisiana non-profit corporation in January 2001. BCA is an approved Type II charter by the Louisiana Board of Elementary and Secondary Education. BCA serves children of active-duty, reserve and retired military members and civilian employees, providing a challenging core curriculum for all students, using research-proven curriculum. Complementing the school's rigorous academic program is a structured, orderly environment, shaped in large measure by a fully integrated character education program.

The mission of BCA is the establishment and sustainment of a quality community charter school which fosters an educational environment focused on academic excellence and tailored to the needs of the military dependent child, specifically providing:
• acknowledgement of the unique needs of the military child
• reduction of service-connected disruption and stress
• substantial, direct community and parental participation

The following documentation must be presented at the time of enrollment:
• child's Social Security card
• military ID (Sponsor/Parent)
• end-of-year report card from previous school year
• proof of residence ( lease, if living on base)
• copy of the current Individual Education Plan if the student has been receiving special education services
• standardized test scores if entering from home school
• child's original birth certificate
• Louisiana Education Assessment Program scores for 5th graders if entering from a Louisiana school
• Documentary proof of adequate immunization: DTP — diphtheria, tetanus, pertussis (whooping cough); polio; MMR — measles (rubella), mumps, rubella (German measles); hepatitis B; and varicella (chicken pox). All students are required to present evidence of having the appropriate number of vaccine doses. Please consult the school nurse for appropriate number of doses. All students 11 years old and older must have proof of immunization for tetanus, diphtheria and acellular pertussis.

For more information, please visit the school's website at http://www.bellechasseacademy.org or call 433-5850.

Navy College
The Navy College Program located in Building 123 provides opportunities for Sailors to earn college degrees by providing academic credit for Navy training, work experience, and off-duty education. The NCP mission is to enable Sailors to obtain a college degree while on active duty. In support of the four R's- Recruiting, Readiness, Retention, and Respect, the Navy College Program signals Navy's commitment to education by improving enlistment appeal, demonstrating Navy service and achieving a college degree are compatible, helping Sailors apply themselves to new situations and challenges and better preparing them for advancement, building up Sailors' self-image, and producing higher quality Sailors.

Combining the various components listed above, the Navy College Program serves the needs of mobile Sailors by providing uncomplicated access to information along the path to a degree including transferability of college credit and access to education regardless of location or duty station. Participation is voluntary. Sailors participate at their own pace when they are ready. The Navy College Program integrates all components of Voluntary Education. While the NCP is primarily geared toward enlisted Sailors, some NCP components are also available to officers.

Emergency Management
The Emergency Management Department is designed to help protect life and property, mitigate the effects from a man-made or natural hazardous incidents or emergencies and achieve rapid mission restoration, through the use of comprehensive plans and procedures, utilizing the new Emergency Operations Center in Hangar 4. Additionally, department telecommunications dispatchers work around the clock to efficiently dispatch fire, security and emergency services personnel to the scene of a variety of calls. EM is the lead agency for the military support to civil authorities (MSCA), assistance to civilian agencies coping with civil emergencies and disasters off the installation.

Food Service
The base dining facility, Redfish Rocks, in Building 513, prepares up to 400 delicious and nutritious meals a day including many fresh baked cakes, pastries and breads. The facility is a 5-star accredited facility dedicated to serving customers the finest meals in the best possible way.

Having been in continuous operation since the base opening, they have a long-standing pride and dedication to customers and the support of shipmates. Customers can hear the daily menu by calling 678-9652. Serving hours are: breakfast, 6:30 to 7:45 a.m.; lunch, 11:30 a.m. to 12:45 p.m.; and dinner, 4:15 to 5:30 p.m.

The galley is not open to civilians, retired military members or contract employees, but does have many "Special Events meals" throughout the year when the above mentioned are welcomed to dine in the galley.
GALLEY . . . . . . . . . 678-3421
MENU LINE . . . . . . . . . 678-9652
FSO . . . . . . . . . . . . . . . . 678-7580

Medical / Naval Branch Health Clinic Belle Chasse
As part of 10 branch health clinics assigned to Navy Hospital Pensacola, Fla., the New Orleans facility is located at NAS JRB New Orleans. Members assigned to the clinic provide out-patient, wellness and dental services for more than 30,000 beneficiaries stationed in the greater New Orleans area. Hours of operation are Monday through Friday, 7 a.m. to 4 p.m. except for the 1st and 3rd Thursday of each month when hours are 7 a.m. to noon.

On drill weekends only - Saturday and Sunday hours are 7 a.m. to 4 p.m. for physicals/sick call for drilling reservists.

The primary care managers provide comprehensive care and preventive medical services. The aviation medicine division supports local squadrons and provides physical examinations for a diverse number of military programs. The health benefits advisor facilitates referral information as the referrals are processed by Naval Hospital Pensacola and the civilian network partner, Humana. Selected reserve providers, including flight surgeons, augment the Navy Operational Support Center full-time-support medical staff on twice-monthly drill weekends to provide physical health assessments and physical examinations.

For complete information visit the website at: http://www.med.navy.mil/sites/pcola/NavyBranchHealthClinics/BelleChasse/Pages/default.aspx.

Dental Clinic
The Branch Dental Clinic at NAS JRB New Orleans is available for routine exams, dental hygiene, comprehensive dentistry and dental radiology. Hours of operations are Monday through Friday, 7:30 a.m. to 3:30 p.m.

NBHC Dental serves all active-duty and reservists personnel on orders. After-hours emergencies may call the duty section at 678-3660. Duty corpsman will contact the dental duty technician.

Optometry
NBHC Belle Chasse offers full routine eye exams and contact prescription exams for active-duty members and reservists, as well as dependants (ages 8 to 64 years).

The ordering of glasses is available for active-duty, reservist and retired members. Appointments may be made through the central appointments by calling tollfree: (877)879-1621. No emergency care is available. Hours of operation are weekdays, 7:30 to 11:30 a.m. and 12:30 to 3:30 p.m. (except for the 1st Thursday of the month when hours are 7:30 until 11:30 a.m.)

Pharmacy
To avoid inconveniences in filling prescriptions, please review the clinic's formulary. A copy is available at the pharmacy. When coming to the pharmacy to refill a prescription, please bring medication bottles or refill labels to ensure the medication is available through the formulary. Or, review Naval Hospital Pensacola's pharmacy website for the formulary or the TRICARE/ DOD formulary at: http://www.tricare.osd.mil/pharmacy. Pharmacy hours: Monday through Friday, 7:30 a.m. to 4 p.m. (1st Thursday of the month hours: 7:30 a.m. to 12:30 p.m.)

For refills, call toll free 1-888-513-4164 (Call 10 days in advance.) All refills arrive at NBHC Belle Chase Pharmacy from the Naval Hospital Pensacola. Patients MUST allow 10 days for medication to be refilled.

NAS JRB Credit Union
NAS JRB Credit Union offers a full range of financial services including FREE checking and saving accounts, youth accounts, VISA credit cards, VISA debit cards, money orders, cashier's checks, FREE online banking, E-statements and Bill Pay. The credit union also offers a wide range of loan products to fit your needs.

The NAS JRB Credit Union works hard to provide many different financial services without all the charges and with a goal of providing exceptional one-on-one, individualized service. Other convenient services offered are Shared Branching Outlet Centers at both locations and all of their ATM's are co-op. The NAS JRB Credit Union has two locations. The main office is in Building 509 on Russell Avenue on NAS JRB. They also have a branch located at 7532 Suite A Highway 23 in Belle Chasse, La., just south of the Belle Chasse Tunnel. The phone number for the main office is 678-3563 and for the branch office it is 394-5574.The NAS JRB Credit Union is fully insured by the National Credit Union Administration (NCUA).

NAS JRB Legal Services
Two separate and distinct legal commands serve Navy Region Southeast in Louisiana: Region Legal Service Office Southeast (RLSO SE) and Naval Legal Service Office (NLSO) Central. The distinction is important. RLSO SE provides military justice and command services legal advice to commands, not individuals. NLSO Central provides personal representation and legal assistance services to eligible individual clients.

Military justice advice includes matters that are prosecutorial in nature (i.e., related to the prosecution of a member of a command at court-martial) and those which are disciplinary in nature (i.e., Non-Judicial Punishment). Command services advice encompasses any other legal issue confronting a command or unit that does not involve the prosecution of a member of the command including, but not limited to, administrative separations, ethics and standards of conduct. In essence, the RLSO SE Detachment Officerin- Charge serves as the military general counsel advising and representing Navy installations and tenant commands.

NLSO Central also provides personal representation services in the form of diverse military justice advice to individuals. NLSO Central details Judge Advocates as defense attorneys at no cost for service members facing criminal charges at courts-martial. It also provides Judge Advocates as counsel for respondents (service members) in administrative separation hearings. NLSO Central Branch Office New Orleans has a Judge Advocate and paralegal staff dedicated to providing personal representation services.

Commands located in Louisiana that wish to request detailed defense counsel for service members facing court-martial, or detailed counsel for respondents facing administration separation hearings should call NLSO Central at 452-3737.

Region Legal Service Office
RLSO SE supports the operational readiness of Department of the Navy (DON) assets in the Southeastern United States by providing responsive, timely and accurate legal guidance, support services and training in the areas of military justice and administrative law. RLSO SE headquarters is located at Naval Air Station Jacksonville, Florida. The RLSO SE geographic area of responsibility includes the states of Alabama, Florida, Georgia, Louisiana, Mississippi, South Carolina and Texas as well as Cuba, Puerto Rico, South America and portions of Mexico. The New Orleans Detachment is located on board Naval Air Station Joint Reserve Base New Orleans.

The RLSO SE Detachment Officer-in-Charge serves as Command Judge Advocate for the Commanding Officer at NAS JRB New Orleans. The OIC and his staff also provide command services and military justice advice to command leadership of tenant commands located on the installation, as well as Navy commands located throughout the State of Louisiana.

Prosecution of Courts-Martial
RLSO SE provides preliminary processing including drafting of charges, review of preliminary inquiries and advice regarding the preferral and referral of courtmartial charges. The staff conducts litigation of courtmartial trials including the preparation and authentication of records of trial and provides victim and witness assistance as required.

Command Services
RLSO SE post-trial courts-martial assistance including timely review and advice regarding the convening authority's action, preparation of promulgating orders and forwarding of records of trial to appellate authority as appropriate.

Additionally, summary courts-martial (SCM) advice and assistance, including drafting of charges, review of preliminary inquiries and referral of charges, is available. Along these lines, RLSO SE can provide advice and training to potential SCM officers or provide an SCM officer in certain instances.

RLSO SE provides advice and assistance for all aspects of non-judicial punishment including preliminary processing, conducting the NJP hearing, preparing letters of censure and forwarding appeals.

RLSO SE conducts JAG Manual (JAGMAN) investigations training, advice and assistance to investigating officers in the course of an investigation, preparation of JAGMAN reports and review by the convening authority. The staff provides administrative separation advice and assistance in all aspects of the administration separation process including, in appropriate cases, the providing of a recorder (government representative).

Miscellaneous command services and associated training in a myriad of administrative law matters includes, but is not limited to, the following topics: officer/enlisted performance, detachment for cause, government ethics, fraternization, sexual harassment, search and seizure, Inspector General/Congressional Inquiries, Freedom of Information Act/Privacy Act, freedom of expression, mental health evaluations, indebtedness complaints, hate crimes issues and family advocacy issues including child abuse, paternity, family support and domestic violence. Commands requiring services which fall within any of these categories may call the RLSO SE New Orleans Detachment at 678-4696 or the Staff Judge Advocate at 678-4696.

Naval Legal Service Office Central
Branch Office New Orleans
Description of Legal Services
Legal Assistance Services: Legal assistance attorneys provide advice and services related to a wide range of legal issues. Common issues include, but are not limited to, any of the following:
• Consumer Law - Identity theft, contracts, automobile contracts, creditor/debtor, consumer fraud/abuse, etc.
• Family Law - Assistance with divorce, child and spousal support, paternity issues, etc.
• Estate Planning - wills, basic trusts, medical powers of attorney, springing powers of attorney, living wills, and other estate issues
• Landlord/Tenant and Property Law - Evictions; security deposits; interpretation of leases, housing codes, review of real estate purchasing agreements, etc.
• Immigration Law - Naturalization, immigration for dependents and other personal citizenship issues
• Military Specific Protections - Advice on protection and effect of the Servicemember's Civil Relief Act (SCRA) including protections from default judgments while deployed, interest caps on preservice debt obligations (i.e. student loans), ability to break property and service leases in case of deployments or PCS moves, as well as assistance exercising rights under USERRA for reservists, etc.
• Taxes - Advice on federal, state and local taxes. The office also provides voluntary income tax assistance (VITA) during the January through April tax season.

Legal Briefs
The office also provides pre- and post-mobilization Legal Briefs for any active or reserve command requesting this. They also give Briefs on any legal subject that the office offers assistance with.

Defense and Military Justice Services
Defense attorneys provide advice to service members who may be facing non-judicial punishment (NJP), administrative separation (AdSep), courts martial, or are the subject of ongoing criminal investigations by military or civilian authorities.

Limitations
A legal assistance attorney cannot represent individuals in a civilian court but can give advice on civil matters and can provide assistance in finding civilian counsel where applicable. A legal assistance attorney may not advise or assist in, or become involved with, individual interests opposed to or in conflict with the interests of the United States.

Eligibility
Military - Eligible military includes active duty, retired, reservists (pre- and post-mobilization and when on active duty for 30 days or more), and their eligible dependents for all services. Members of allied forces and their dependents may also be eligible for services.

Civilian - DOD civilians deploying for at least 30 days to a combat zone, in support of a contingency operation, or aboard a naval vessel. Legal assistance may also be provided to dependents of these civilians, both before and during deployment, on deploymentrelated matters. All services are to be provided within current means and capabilities of the legal assistance office. Additionally, legal assistance may be provided to civilian employees and their dependents for a reasonable period, but not to exceed 30 days, after the civilian returns from deployment to close out ongoing legal assistance matters related to deployment that arose before or during deployment.

Hours of Operation
Notary services and Power of Attorney services are available Monday, Tuesday and Thursday, 8 to 11:30 a.m. and 1 to 3 p.m. on a walk-in basis (no appointment required). Emergencies are on a case-by-case basis. Legal Assistance appointments are available 8:30 to 11:30 a.m. and 1 to 3 p.m. on Tuesdays and Thursdays, and on Wednesdays 8:30 to 10:30 a.m. Emergencies are on a case-by-case basis.

Defense and Military Justice Matters - Appointments for defense and military justice matters (including NJP, Admin Sep, Criminal Investigations, etc) are available every day during working hours. Call 678-4692 for more information.

Navy Exchange Facilities
The Navy Exchange is located in building 502A at NAS JRB New Orleans. The NEX offers a wide range of retail departments featuring men, women and children's clothing/shoes, sneakers, household goods, magazines, books, school supplies, toys, luggage, small appliances, car accessories, fishing, workout, storage and motorcycle equipment, and seasonal items for every Holiday occasion. In addition, the NEX offers layaways, Military Star Card applications/ payments, and special orders.

The hours of operation are: Monday through Saturday, 9 a.m. to 8 p.m. and Sunday, 10 a.m. to 6 p.m. For more information call 678-2057. The gas station at NAS JRB New Orleans is located in Building 269. The pumps are accessible 24 hours a day with credit card usage only.

Uniform Shop 678-2780
Features military uniforms and accessories, with a tailoring drop office service. Any item not available in store or out of stock can be ordered at the courtesy phone located in Customer Service. Orders can also be placed online at: http://www.nex.navy.com.

Garden Shop 678-7262
Features gardening equipment, grills, bicycles, plants, lawn mowers and patio furniture.

Optical Shop 678-2723
Features contact lenses, single vision stock lenses, full frames, and designer frames. The hours of operation are Tuesday through Saturday, 9:30 a.m. to 6 p.m. and closed Sunday and Monday.

Beauty/Barber Shop 678-2724
Beauty shop offers relaxers, color/highlights, perms, deep conditioners cuts and styles and barber shop offers all types of haircuts. The hours of operation are: Barber shop- Monday through Friday, 7:30 a.m. to 7 p.m., Saturday, 8 a.m. to 6 p.m.; and Sunday, 10 a.m. to 6 p.m. Beauty shop hours are Tuesday through Saturday, 10 a.m. to 6 p.m.

Personalized Services 678-2725
Services include Western Union, FEDEX Express, FTD Flowers, floral arrangements, dry cleaning, gift wrap, Teleflora, all brands/styles of tires, Louisiana souvenirs and Louisiana flavor products. Please call for details

Electronics 678-2053
This department offers LED/LCD televisions, tablets, iPads, cameras, GPS/stereo systems, home theatre systems, gaming systems (Playstation, X-BOX, Wii), speakers, boom boxes, portable DVD players, CDs/ DVDs, cell phones for AT&T service, cellular phone accessories, home telephones and accessories.

Game Exchange
Buy, sell or travel all Video games from X-BOX, Play station and Wii.

Subway
Hours of operation are Monday through Saturday 7 a.m. to 8 p.m. and Sunday, 7 a.m. to 7 p.m.

GNC 678-2795/393-2578
Offers all types of weight loss/weight gain vitamins, meal supplements/enhancements, etc. The hours of operation are Monday through Saturday, 9 a.m. to 8 p.m. and Sunday, 10 a.m. to 6 p.m.

Mini-Mart/Package 678-9879
Located across the street from the main exchange in Building 300, the Mini-mart offers beer, alcohol, snacks, drinks, sushi and fruit/vegetable trays. Outside of the Mini-mart is a Red Box (DVD movie rentals) with 24-hour access. The Mini-mart hours of operation are Monday through Saturday, 7:30 a.m. to 9 p.m. and Sunday, 10:30 a.m. to 5 p.m.

Navy-Marine Corps Relief Society
Founded in 1904, NMCRS is a private, non-profit, charitable organization that exists solely to support the active and retired communities of the Naval service. Located at approximately 250 offices ashore and afloat throughout the world, NMCRS's work is accomplished mainly by its 3,000 dedicated, trained, and caring volunteers who are supported by a small cadre of paid employees.

For more information contact the New Orleans office at 678-4652 or go to http://www.nmcrs.org. Hours of operation are Monday and Wednesday, 8:30 a.m. to 3:30 p.m. in Building 308, next to the NAS Credit Union. The thrift store is open Tuesday and Thursday, 9 a.m. to 1 p.m. inside Building 300 next to the NEX Mini Mart.

Religious Programs
Protestant Divine Worship is celebrated each Sunday in the NAS JRB chapel at 9 a.m. and Roman Catholic Mass is celebrated at 11:30 a.m. Catholic religious education covers grades K through 12. In addition, Catholic divine services are held in the chapel at noon Tuesday through Friday. The chapel also hosts special services for Thanksgiving, Christmas and Easter. The command chaplain is also available for individual counseling; please call the religious program specialist to set up an appointment. The base chapel supports community service projects throughout the year including coordinating Thanksgiving and Christmas food baskets for the less fortunate. Anyone interested in community services projects or in assisting with our Thanksgiving and Christmas Food Basket Program is encouraged to contact any member of the chapel staff at 678-3525 or 678-3526.

ServMart
The ServMart base supply center (BSC) at NAS JRB New Orleans offers Government purchase card holders in the area another option when buying office supplies.

The ServMart is operated by the Raleigh Lighthouse for the Blind, (RLCB) Inc., based in Raleigh, N.C. The RLCB is one of 90 non-profit agencies associated with National Industries for the Blind which provide products and services to federal government customers through the Ability one Program.

Veterinary Clinic
The US Army Veterinary Services offers monthly veterinary services on a limited basis in Building 43. The clinic is open two days each month for walk-in service to include vaccinations, wellness exams and minor sick calls.

Medication and preventative products are only sold at the clinic during the days the clinic is open, however, Wednesday afternoons are dedicated solely to product sales if a pet does not need to be seen. There is no active phone line but a recorded message regarding the vet clinic operation dates and hours can be reached by calling 678-4600.