Services on Base

Commissary
The NAS JRB commissary is the place where military personnel, retirees and their families enjoy their commissary benefit. What is the benefit? Authorized patrons purchase groceries at cost plus a 5 percent surcharge, which covers the costs of building new commissaries and modernizing existing ones. The result is, commissary shoppers save an average of more than 30 percent on their purchases compared with commercial prices — savings amounting to thousands of dollars annually, depending on individual shopping habits. This NAS JRB commissary, opened in 2011, was built with surcharge dollars. In addition to a full lineup of fresh produce, fresh meats, frozen, chilled and dairy items, the store features a full-service delibakery, and the meat department can provide specialty cuts to order.

Visit www.commissaries.com for more Information about the commissary benefit. For hours of operation and store events, visit the store's Web page on the site.

Education
Belle Chasse Academy
Located on NAS JRB New Orleans in Belle Chasse, La., Belle Chasse Academy (BCA) is the first public charter school on a military installation.

BCA opened its doors in September 2002 and has a current student enrollment of approximately 950 children in grades K-8. Conceived by military personnel, educators and community leaders in 2000, BCA incorporated as a Louisiana nonprofit corporation in January 2001. The Louisiana Board of Elementary and Secondary Education has approved BCA as a Type II charter.

BCA serves children of active-duty, reserve and retired military members and civilian employees, providing a challenging, research-proven core curriculum for all students. Complementing the school’s rigorous academic program is a structured, orderly environment, shaped in large measure by a fully integrated character-education program.

The mission of BCA is to educate our militarydependent children, no matter their background or previous school experience, to fully achieve their personal and academic potential. It has established and continues to sustain a quality community charter school that fosters an educational environment focused on academic excellence and tailored to the needs of the military-dependent child, specifically providing:

• Acknowledgement of the unique needs of the military child
• Reduction of service-connected disruption and stress • Substantial, direct community and parental participation
The following documentation must be presented at the time of enrollment:
• Child’s Social Security card
• Military ID (Sponsor/Parent)
• End-of-year report card from previous school year
• Proof of residence (lease, if living on base)
• Copy of the current Individual Education Plan if the student has been receiving special education services
• Standardized test scores if entering from homeschool
• Child’s original birth certificate
• Louisiana Education Assessment Program scores for fifth-graders if entering from a Louisiana school
• Documentary proof of adequate immunization: DTaP — diphtheria, tetanus, pertussis (whooping cough); IPV (inactive polio virus); MMR — measles (rubella), mumps, rubella (German measles); hepatitis B; and varicella (chicken pox). All students are required to present evidence of having the appropriate number of vaccine doses. Please consult the school nurse for the appropriate number of doses. All students 11 years old and older must have proof of immunization for TDap (tetanus, diphtheria and acellular pertussis) and meningococcal conjugate vaccine.

For more information, please visit the school’s website at www.bellechasseacademy.org or call 433-5850.

Navy College
The Navy College Program located in Building 123 provides opportunities for Sailors to earn college degrees by providing academic credit for Navy training, work experience and off-duty education. The NCP mission is to enable Sailors to obtain a college degree while on active duty. In support of the four R's — Recruiting, Readiness, Retention and Respect — the Navy College Program signals the Navy’s commitment to education by improving enlistment appeal; demonstrating that Navy service and achieving a college degree are compatible; helping Sailors apply themselves to new situations and challenges and better preparing them for advancement; building up Sailors’ self-image; and producing higher-quality Sailors.

By combining these various components, the Navy College Program serves the needs of mobile Sailors by providing uncomplicated access to information along the path to a degree, including transferability of college credits and access to education regardless of location or duty station. Participation is voluntary. Sailors participate at their own pace when they are ready. The Navy College Program integrates all components of Voluntary Education. While the NCP is primarily geared toward enlisted Sailors, some NCP components are also available to officers.

Emergency Management
The Emergency Management Department is designed to help protect life and property, mitigate the effects from man-made or natural hazardous incidents or emergencies and achieve rapid mission restoration through the use of comprehensive plans and procedures, utilizing the Emergency Operations Center in Hangar 4. Additionally, department telecommunications dispatchers work around the clock to efficiently dispatch fire, security and emergency services personnel to the scene of a variety of calls. EM is the lead agency for military support to civil authorities (MSCA) and assistance to civilian agencies coping with civil emergencies and disasters off the installation.

Food Service
The base galley, Redfish Rocks, in Building 513, prepares up to 400 delicious and nutritious meals a day, including many fresh-baked cakes, pastries and breads. The 5-star accredited facility is dedicated to serving customers the finest meals in the best possible way.

Having been in continuous operation since the base opening, the galley has long-standing pride and dedication to customers, and the support of shipmates. Customers can hear the daily menu by calling 678-9652. Serving hours are: breakfast, 6:30 to 7:45 a.m.; lunch, 11:30 a.m. to 12:45 p.m.; and dinner, 4:15 to 5:30 p.m.

The galley is not open to civilians, retired military members or contract employees but does have “Special Events meals” throughout the year when the above-mentioned are welcomed to dine in the galley.

Medical / Naval Branch Health Clinic Belle Chasse
As part of 10 branch health clinics assigned to Navy Hospital Pensacola, Fla., the New Orleans facility is located at NAS JRB New Orleans. Members assigned to the clinic provide out-patient, wellness and dental services for more than 20,000 beneficiaries stationed in the greater New Orleans area. Hours of operation are Monday through Friday, 7:30 a.m. to 4 p.m. The first and third Thursday of each month have limited clinic hours from 7:30 a.m. to noon; however, people can call 678-3660 with concerns.

On drill weekends only, Saturday and Sunday hours are 7 a.m. to 4 p.m. for physicals/sick call for drilling reservists. The primary care managers provide comprehensive care and preventive medical services. The health benefits advisor facilitates referral information as the referrals are processed by Naval Hospital Pensacola and the civilian network partner, Humana. Selected reserve providers, including flight surgeons, augment the Navy Operational Support Center full-time support medical staff on monthly drill weekends to provide physical health assessments and physical examinations.

For complete information visit the website at: www.med.navy.mil/sites/pcola/NavyBranchHealthClinics/BelleChasse/Pages/default.aspx.

Dental Clinic
The Branch Dental Clinic at NAS JRB New Orleans is available for routine exams, dental hygiene, comprehensive dentistry and dental radiology. Hours of operations are Monday through Friday, 7:30 a.m. to 3:30 p.m. NBHC Dental serves all active duty and Reservists on orders. After-hours emergencies may call the duty section at 678-3660.

Optometry
NBHC Belle Chasse offers full routine eye exams and contact prescription exams for active-duty members and reservists. Dependents are seen on a space-available basis.

The ordering of glasses is available for active-duty, reservist and retired members. Appointments may be made through central appointments by calling (504) 678-7927 or toll free (877) 879-1621. Note: Availability is subject to change without prior notice. No emergency care is available.

Hours of operation are weekdays, 7:30 to 11:30 a.m., and 12:30 to 3:30 p.m. (except for the first and third Thursday of the month, when hours are 7:30 until 11:30 a.m.).

Pharmacy
To avoid inconveniences in filling prescriptions, please review the clinic’s formulary. A copy is available at the pharmacy. When coming to the pharmacy to refill a prescription, please bring medication bottles or refill labels to ensure the medication is available through the formulary. Or review Naval Hospital Pensacola’s pharmacy website for the formulary, or the TRICARE/ DoD formulary at: www.tricare.osd.mil/pharmacy. Pharmacy hours: Monday through Friday, 7:30 a.m. to 4 p.m. (first Thursday of the month hours: 7:30 a.m. to 12:30 p.m.)

For refills, call toll free (888) 513-4164 (call 10 days in advance). All refills arrive at NBHC Belle Chase Pharmacy from Naval Hospital Pensacola. Patients MUST allow 10 days for medication to be refilled.

NAS JRB Credit Union
NAS JRB Credit Union offers a full range of financial services including FREE checking and saving accounts, youth accounts, VISA credit cards, VISA debit cards, money orders, cashier’s checks, FREE online banking, E-statements and Bill Pay. The credit union also offers a wide variety of loans to fit your needs.

The NAS JRB Credit Union works hard to provide many different financial services without all the charges, and with a goal of providing exceptional one-on-one, individualized service. Other convenient services are Shared Branching Outlet Centers at both locations, and co-op ATMs.

The NAS JRB Credit Union has two locations. The main office is in Building 509 on Russell Avenue on NAS JRB. The credit union also has a branch at 7532 Highway 23, Suite A, in Belle Chasse, La., just south of the Belle Chasse Tunnel. The phone number for the main office is 678-3563 and for the branch office, 394- 5574.The NAS JRB Credit Union is fully insured by the National Credit Union Administration (NCUA).

NAS JRB Legal Services
Two separate and distinct legal commands provide services to Navy commands and personnel in Louisiana: Region Legal Service Office Southeast (RLSO SE) and Defense Service Office Southeast (DSO SE). The distinction is important. RLSO SE provides military justice and command services legal advice to commands (not individuals), and legal assistance services to eligible individual clients. On the other hand, DSO SE provides legal advice and personal representation for service members facing courts martial and administrative separation boards.

Region Legal Service Office
RLSO SE supports the operational readiness of Department of the Navy assets in the Southeastern United States by providing responsive, timely and accurate legal guidance, support services and training in the areas of military justice and administrative law. RLSO SE is headquartered at Naval Air Station Jacksonville, Fla. The RLSO SE geographic area of responsibility includes the states of Alabama, Florida, Georgia, Louisiana, Mississippi, South Carolina and Texas as well as Cuba, Puerto Rico, South America and portions of Mexico. The New Orleans Detachment is located on board Naval Air Station Joint Reserve Base New Orleans.

The Detachment officer-in-charge serves as command Judge Advocate and military general counsel, advising and representing Navy installations and tenant commands and Navy area commands throughout the state of Louisiana. The Detachment's leading petty officer similarly serves as command discipline officer.

RLSO SE provides military justice advice to commands in matters that are prosecutorial in nature (i.e., related to the prosecution of a member of a command at court-martial) and those that are disciplinary in nature (i.e., nonjudicial punishment [NJP]). Command services advice encompasses any other legal issue confronting a command or unit that does not involve prosecution of a member of the command including, but not limited to, administrative separation, ethics and standards of conduct.

Prosecution of Courts-Martial
RLSO SE provides preliminary processing including drafting of charges, review of preliminary inquiries, and advice regarding the preferral and referral of court-martial charges. The staff conducts litigation of court-martial trials, including the preparation and authentication of records of trial, and provides victim and witness assistance as required.

Command Services
RLSO SE's post-trial courts-martial assistance includes timely review and advice regarding the convening authority’s action, preparation of promulgating orders and forwarding of records of trial to appellate authority as appropriate.

Additionally, summary courts-martial (SCM) advice and assistance, including drafting of charges, review of preliminary inquiries and referral of charges, are available. Along these lines, RLSO SE can provide advice and training to potential SCM officers or provide an SCM officer, in certain instances.

RLSO SE provides advice and assistance for all aspects of nonjudicial punishment, including preliminary processing, conducting the NJP hearing, preparing letters of censure and forwarding appeals. RLSO SE conducts JAG Manual (JAGMAN) investigations training, advice and assistance to investigating officers in the course of an investigation, preparation of JAGMAN reports and review by the convening authority. The staff provides administrative separation advice and assistance in all aspects of the administration separation process including, in appropriate cases, the providing of a recorder (government representative).

Miscellaneous command services and associated training in a myriad of administrative law matters include, but are not limited to, the following topics: officer/enlisted performance, detachment for cause, government ethics, fraternization, sexual harassment, search and seizure, inspector general/congressional inquiries, Freedom of Information Act/Privacy Act, freedom of expression, mental health evaluations, indebtedness complaints, hate crime issues and family advocacy issues including child abuse, paternity, family support and domestic violence.

Commands requiring services that fall within any of these categories may call the RLSO SE New Orleans Detachment at (504) 678-4696 or DSN 678-4696.

Legal Assistance
RLSO SE legal assistance attorneys provide advice and services to eligible individuals related to a wide range of legal issues. Common issues include, but are not limited to:
• Consumer law: identity theft, general and automobile contracts, creditor/debtor, and consumer fraud/abuse.
• Family Law: divorce, child and spousal support, and paternity issues.
• Estate planning: wills, basic trusts, medical powers of attorney, springing powers of attorney, and living wills.
• Landlord/tenant and property law: review and interpretation of leases, security deposits, evictions, housing codes, and review of real estate purchase agreements.
• Immigration law: naturalization, immigration for dependents and other personal citizenship issues.
• Servicemembers Civil Relief Act (SCRA): advice on the protections and effects of the SCRA, including protections from default judgments while deployed, interest caps on pre-service debt obligations (e.g., student loans), and ability to break property and service leases in case of deployments or permanent change of station (PCS) moves.
• Uniformed Services Employment and Reemployment Rights Act (USERRA): advice on the protections and effects of USERRA as well as assistance exercising rights under this law, for Reserve Component members.
• Taxes: advice on federal, state and local taxes. The office also provides voluntary income tax assistance (VITA) during the January through April tax season. Upon request by an active or reserve command, RLSO SE legal assistance attorneys also can provide pre- and post-mobilization legal briefs, as well as briefs on any legal assistance subject above referenced.

Limitations on Legal Assistance
A legal assistance attorney cannot represent individuals in a civilian court but can give advice on civil matters and can provide assistance in finding civilian counsel where applicable. A legal assistance attorney may not advise or assist in, or become involved with, individual interests opposed to or in conflict with the interests of the United States.

Eligibility for Legal Assistance Services
Military personnel: Active-duty, retired, reservists (pre- and post-mobilization and when on active duty for 30 days or more), and their eligible dependents are eligible for all services. Members of allied forces and their dependents may also be eligible for services. Civilian personnel: Department of Defense civilians deploying for at least 30 days to a combat zone, in support of a contingency operation, or aboard a naval vessel. Legal assistance may also be provided to dependents of these civilians, both before and during deployment, on deployment-related matters. All services are to be provided within current means and capabilities of the legal assistance office. Additionally, legal assistance may be provided to civilian employees and their dependents for a reasonable period, but not to exceed 30 days, after the civilian returns from deployment to close out ongoing legal assistance matters related to deployment that arose before or during deployment.

Legal Assistance Hours of Operation
Notary and Power of Attorney services are available Monday through Friday between 8 a.m. and 4 p.m. on a walk-in basis (no appointment required). Emergencies are dealt with on a case-by-case basis.

Legal Assistance appointments are available Monday through Friday between 8 a.m. and 4 p.m. Emergencies are handled on a case-by-case basis.

Eligible individuals requiring legal assistance services may call (504) 678-4692 or DSN 678-4692 for more information.

Defense Service Office Southeast
Defense and Military Justice Services
Defense Service Office Southeast provides personal representation services in the form of diverse military justice advice to individual service members and at no cost to service members. DSO SE details Judge Advocates as defense attorneys for service members facing criminal charges at courts-martial, and as counsel for respondents (service members) in administrative separation board hearings. DSO SE attorneys can also provide advice to service members who may be facing nonjudicial punishment (NJP) or are the subject of ongoing criminal investigations by military or civilian authorities.

DSO SE Branch Office New Orleans has a Judge Advocate and paralegal staff dedicated to providing personal representation services.

Commands located in Louisiana that wish to request detailed defense counsel for service members facing court-martial, or detailed counsel for respondents facing administration separation hearings, as well as service members requiring services that fall within any of these categories, should call DSO SE at (850) 452-3730 or DSN 922-3730.

Defense Service Office Hours of Operation
Appointments for defense and military justice matters are available every day during working hours.

Navy Exchange Facilities
The Navy Exchange is located in building 502A at NAS JRB New Orleans. The NEX offers a wide range of retail departments featuring men's, women's and children’s clothing/shoes, sneakers, household goods, magazines, books, school supplies, toys, luggage, small appliances, car accessories, fishing, workout, storage and motorcycle equipment, and seasonal items for every holiday occasion. In addition, the NEX offers layaways, Military Star Card applications/ payments, and special orders.

The hours of operation are Monday through Saturday, 9 a.m. to 8 p.m., and Sunday, 10 a.m. to 6 p.m. For more information, call 678-2057. The gas station at NAS JRB New Orleans is in Building 269, and pumps are accessible 24 hours a day with credit card usage only.

Uniform Shop 678-2780
The uniform shop features military uniforms and accessories, along with a tailoring drop office service. Any item not available in the store or out of stock can be ordered at the courtesy phone located in Customer Service. Orders can also be placed online at: www.nex.navy.com.

Garden Shop 678-7262
The garden shop has gardening equipment, grills, bicycles, plants, lawn mowers and patio furniture.

Optical Shop 678-2723
The optical shop offers contact lenses, single-vision stock lenses, full frames and designer frames. Hours of operation are Tuesday through Saturday, 9:30 a.m. to 6 p.m., closed Sunday and Monday.

Beauty/Barber Shop 678-2724
The beauty shop offers relaxers, color/highlights, perms, deep conditioners, cuts and styles; the barber shop can provide all types of haircuts. Hours of operation are: barber shop — Monday through Friday, 7:30 a.m. to 7 p.m.; Saturday, 8 a.m. to 6 p.m.; and Sunday, 10 a.m. to 6 p.m. Beauty shop hours are Tuesday through Saturday, 10 a.m. to 6 p.m.

Personalized Services 678-2725
Services here include Western Union, FedEx Express, FTD Flowers, floral arrangements, dry cleaning, gift wrap, Teleflora, all brands/styles of tires, Louisiana souvenirs and Louisiana-flavor products. Please call for details.

Electronics 678-2053
This department offers LED/LCD televisions, tablets, iPads, cameras, GPS/stereo systems, home theater systems, gaming systems (PlayStation, Xbox, Wii), speakers, boom boxes, portable DVD players, CDs/ DVDs, cell phones for AT&T service, cellular phone accessories, and home telephones and accessories.

Game Exchange
Buy, sell or trade all video games from Xbox, PlayStation and Wii.

Subway 398-3500
Hours of operation are Monday through Saturday, 7 a.m. to 8 p.m., and Sunday, 7 a.m. to 7 p.m.

GNC 678-2795
This outlet offers weight loss/weight gain vitamins, meal supplements/enhancements, etc. Hours of operation are Monday through Saturday, 9 a.m. to 8 p.m., and Sunday, 10 a.m. to 6 p.m.

Mini-Mart/Package 678-9879/3510
Located across the street from the main exchange in Building 300, the Mini-Mart offers beer, alcohol, snacks, drinks, sandwiches, frozen meals and more. Outside the Mini-Mart is a Red Box (DVD movie rentals) with 24-hour access. Mini-Mart hours of operation are Monday through Saturday, 7:30 a.m. to 9 p.m., and Sunday, 10:30 a.m. to 5 p.m.

Navy-Marine Corps Relief Society
Founded in 1904, NMCRS is a private nonprofit charitable organization that exists solely to support the active and retired communities of the Naval service. Located at approximately 250 offices ashore and afloat throughout the world, NMCRS's work is accomplished mainly by its 3,600 dedicated, trained and caring volunteers who are supported by a small cadre of paid employees.

Local programs include: Interest-free loans and grants Financial counseling and education Quick Assist Loans (QAL) Budget for Baby Uniform Thrift Shop Office hours are Monday and Wednesday, 8:30 a.m. to 3:30 p.m. in Building 191. Uniform Thrift Shop access is available on an as-needed basis and can be obtained by calling a local Society representative. For more information or to learn about the volunteer opportunities, contact the New Orleans office or go to www.nmcrs.org. After-hours emergencies can be addressed through the American Red Cross Armed Forces Service Center by calling toll free (877) 272-7337. Identify yourself as a military service member seeking emergency assistance.

Religious Programs
Roman Catholic Mass is celebrated at 8:30 a.m. on Sunday in the NAS JRB Chapel, and Protestant worship is celebrated at 11 a.m. Catholic Religious Education (CCD) meets at 10 a.m. on Sunday and is provided for youth in grades K through 12. Protestant Sunday School is offered for all ages (children to adult) at 10 a.m. Additionally, Catholic Mass is offered daily at the chapel, Tuesday through Friday, at 11:30 a.m. Ladies Bible study meets weekly on Tuesday from September through May. Call the chapel for the meeting time. The chapel also hosts special services for Thanksgiving, Christmas and Easter. The command chaplain is available for individual or couples counseling; please call the chapel to set up an appointment.

The base chapel supports community service projects throughout the year, including coordinating Feds Feed Families, a food drive for the less fortunate. Anyone interested in community services projects is encouraged to contact any member of the chapel staff at 678-3525 or 678-3128.

ServMart
The ServMart base supply center (BSC) at NAS JRB New Orleans offers government purchase cardholders in the area another option when buying office supplies. The ServMart is operated by the Raleigh Lighthouse for the Blind (RLCB) Inc., based in Raleigh, N.C. The RLCB is one of 90 nonprofit agencies associated with National Industries for the Blind, which provides products and services to federal government customers through the AbilityOne Program.

Veterinary Clinic
Medication and preventative products are only sold at the clinic during days the clinic is open. However, Wednesday afternoons are dedicated solely to product sales if a pet does not need to be seen. There is no active phone line but a recorded message regarding vet clinic operation dates and hours can be reached by calling 678-4600.