Medical and Dental Services

Members and families transferring to Hawaii have several options for medical service.

Active duty members
Assigned to Oahu shore units and floating units without Health Service Technicians (HS) normally obtain medical services at (and retain their medical record with) the Coast Guard Military Treatment Facility (MTF) at Tripler Army Medical Center.
Floating units with HSs assigned retain the medical records aboard ship. The ship's HS is responsible for providing initial primary care.
Assigned to AIRSTA Barber's Point receive their healthcare, and retain their records, at the AIRSTA Clinic.
Neighbor island units located on Maui, Kauai and Hawaii are enrolled in the TRICARE Prime Remote Program and seek use of civilian contracted medical services at no cost. Service members in those units should complete a TRICAREPrimeRemoteenrollmentform and select a Primary Care Manager from the local TRICARE network.

Dependents of active duty members have several healthcare options:
You can use civilian medical providers by using TRICARE Standard or TRICARE Extra. No enrollment is required, but it involves cost sharing and submitting claims for reimbursements.
Enroll in TRICARE PRIME and select a Primary Care Manager (PCM). MTF choices for family members include Tripler Army Medical Center (TAMC), Pearl Harbor Makalapa and MCB Kaneohe Bay.
In most cases, families living in government housing choose Makalapa Clinic at Pearl Harbor or Tripler Army Medical Center as their PCM. However, there may be exceptions such as special needs or geographical location for those not housed in government housing.
Families are restricted to receiving healthcare from the PCM. If additional medical specialty healthcare is required, you will be referred to a military specialist or a civilian specialist by the PCM.

Dental Care
Military dental care for family members is rarely available anymore. All Coast Guard members with family members are strongly encouraged to enroll in the TRICARE Dental Plan (TDP). Since Feb. 1, 1996, the servicing contractor has been United Concordia Companies, Inc. (UCCI). Educate yourself quickly on who the participating dentists are by contacting your BCAC or check out: http://www.ucci.com/was/ucciweb/tdp/tdp.jsp to enroll your family members in the plan, or contact your unit administrative yeoman.

Here is a sample of Dental benefits provided through UCCI:

Plan pays
Diagnostic/Preventive 100%
Exams, cleanings, x-rays, etc.

Basic Restorative 80%
Fillings, etc.

Sealants 80%

Endodontics 60%
Root canals, etc.

Periodontics 60%
Gum surgery, etc.

Oral Surgery 60%
Extractions, etc.

Prosthodontics/Crowns 50%
Dentures, Bridges, etc.

Orthodontics 50%
Braces, appliances for patients under age 19.

Supplemental Health Insurance
Learn the basics of TRICARE first before considering another supplemental health insurance plan. Each family's health concerns are different from the next, so choosing an additional health plan may or may not be beneficial to you. Again, every BCAC has a list of companies and associations that sponsor supplemental care. Call the nearest BCAC today!

Oahu Medical Resources
All Emergencies
(Fire, Police, Ambulance) 911
Ambulance to Tripler (808) 433-5700
Area Code for Hawaii 808

Coast Guard Clinic at Tripler AMC
Same day and walk in appointments available.
Information and Appointments (808) 433-9800
Hours of Operation are Monday through Friday, 6:30 to 11:30 a.m.; 12:30 to 2:30 p.m. (except Thursday afternoons). Walk-in (Active Duty Sick call), 7:30 to 8:30 a.m.

Duty Corpsman After Hours (for advice only)
(2:30 to 6:30 p.m.) (808) 221-6029
Limited same day appointments are available for acute problems.

HSWL FO Honolulu Sickbay Facility
Information (808) 842-2930
Hours of Operation: Monday through Friday, 6:30 to 11:30 a.m.; 12:30 to 2:30 p.m. (except Thursday afternoons). Emergent and urgent health care provided as needed. Medical readiness testing/immunizations by appointment only.

Pearl Harbor Makalapa Clinic
No Sick-Call
Central Appointments (808) 473-0247
Monday through Friday, 7:15 a.m. to 7:30 p.m.; Saturday and Sunday, 8 a.m. to 7:30 p.m.
After 4 p.m. and weekends (808) 473-1880
Pediatrics (Monday through Friday,
7 a.m. to 4:15 p.m.) (808) 473-0247

Optometry (808) 473-1880, ext. 2349
Pharmacy (Open every day including holidays, 7:30 a.m. to 8 p.m.)

Call In Service/24-hour
Refill Line (808) 473-1510, ext. 2229

Beneficiary Counseling and Assistance
Coordinator (808) 473-1880, ext. 2320

Tripler Army Medical Center (TAMC)
EMERGENCY ROOM (808) 433-6629
Beneficiary Service
Representative (808) 433-6336
Military Information (808) 433-6661

Appointments for the following clinics can be made by calling (808) 433-2778 (this list is not all-inclusive).
Allergy (808) 433-6334
Audiology (808) 433-5742
Coast Guard Liaison (808) 433-6028
Dermatology (808) 433-5736
ENT (808) 433-5334
Health Benefits Advisor (808) 433-3422
Immunizations (Child) (808) 433-6234
OB/GYN (808) 433-2778
Orthopedics (808) 433-2778
Patient Information (808) 433-2778
Pediatrics (808) 433-6697
Physical Therapy (808) 433-6958
Psychiatry (808) 433-2778
Surgery (808) 433-5756

Schofield Health Clinic
Appointments (808) 433-2778
Pediatric Clinic (808) 433-2778
Pharmacy (808) 433-2778

USMC Base Kaneohe Bay
Health Clinic (808) 257-2145

Castle Medical Center
(Kailua/Kaneohe area)
EMERGENCIES (808) 263-5164
Information (808) 263-5500

Kaiser Permanente
Medical Care Program (Red Hill area)
Moanalua Medical Center (808) 432-0000
Honolulu Clinic (808) 593-2950
Hawaii Kai Clinic (808) 432-3700
Kahuku Clinic (808) 293-4600
Kailua Clinic (808) 262-3400
Leeward Clinic (808) 671-5888
Maili Clinic (808) 441-3500
Mililani Clinic (808) 432-4200

Kapiolani Medical Center for
Women and Children
EMERGENCY SERVICES (808) 983-8633
Hawaii Poison Center (808) 941-4411
Information (808) 983-6000

Kuakini Medical Center (Honolulu area)
EMERGENCIES (808) 547-9540
Information (808) 547-9156

Pali Momi Medical Center
(Pearl Ridge area)
EMERGENCIES (808) 485-4300
Information (808) 486-6000

Queen's Medical Center (Honolulu area)
EMERGENCIES (808) 547-4311
Family Planning (808) 547-4586
Information (808) 538-9011

St. Francis Medical Center (Honolulu area)
EMERGENCIES (808) 547-6551
Information (808) 547-6011

Straub Clinic and Hospital (Honolulu area)
EMERGENCIES (808) 522-4000
Information (808) 522-4000

Wahiawa General Hospital (Wahiawa area)
EMERGENCIES (808) 621-4230
Information (808) 621-8411

Neighbor Island Medical Resources
Hawaii (The Big Island)
Hilo Hospital
EMERGENCIES (808) 974-6800
Information (808) 974-4700

KAUAI
Kauai Medical Group
EMERGENCIES (808) 245-1010
Information (808) 245-1500
Walk-In Clinic (808) 245-1532

Kauai Veterans Memorial Hospital
Information (808) 338-9431

Wilcox Memorial Hospital
EMERGENCIES (808) 245-1010
Information (808) 245-1100

MAUI
Maui Clinic
Information (808) 877-2023

Maui Medical Group
Information (808) 249-8080

Maui Memorial Hospital
EMERGENCIES (808) 242-2343
Information (808) 242-2036

TRICARE Resources
Oahu/Neighbor Islands
TRICARE Customer
Service Line (800) 242-6788
Health Care Finder/
Beneficiary Service Rep. (800) 242-6788

TRICARE Claims Reimbursement (for Standard and Extra)

Palmetto GBA - CHAMPUS Claims
P.O. Box 870001
Surfside Beach, SC 29587-8701 (800) 930-2929

TRICARE Resources Online
http://www.tricare.mil
Basic TRICARE information
Frequently asked questions
Toll-free numbers and regional websites

DEERS
TRICARE FOR LIFE
http://www.hcil-online.com
Library of health topics
Obtain medical advice about your health concerns
http://www.triwest.com
TRICARE Program Benefits
General TRICARE information in Hawaii
http://www.mytricare.com
Check your claims status