Family Services

Military and Family Support Center
The Military and Family Support Center (MFSC) is your one-stop location for information and assistance. We assist individuals, families and leadership with policy, programs and services which strengthen communities and promote self-sufficiency, mission readiness and adaptation to the Air Force way of life.

Our services are available to all active duty members and their families, Guard and Reserve members on active duty and their families, retired members and their families and DoD civilians.

We are located at 655 Vickers Ave. (Building 1105). Our hours of operation are Monday through Friday, 8:30 a.m. to 3:30 p.m. Call (808) 449-0300 for assessment and referral counseling, programs and services, and workshop information.

The Hickam AFRC offers the following services:
Air Force Aid Society (AFAS): The AFAS is the official charity of the Air Force. The purpose of the AFAS is to provide financial assistance with basic necessities such as food, rent, utilities, essential car repair, and medical/dental expenses not covered by TRICARE and emergency expenses resulting from a death or illness in the family. Assistance is provided as an interest-free loan, grant, or a combination. Also, the AFAS sponsors numerous community programs:

Bundles for Babies—provides parents-to-be with a free layette along with a "Your Baby's First Year Book" after attending the What to Expect Now That You Are Expecting workshop.
Childcare for PCS—provides up to 20 hours of childcare expenses for members who are within 60 days of a PCS move.
Give Parents a Break—provides eligible parents with five hours of free childcare a month to relieve parental stresses.
Spouse Tuition Assistance—provides partial tuition assistance for spouses attending college.
Childcare for Volunteers—provides free childcare for volunteers who support the 15th Airlift Wing, Pacific Air Forces, and tenant organizations.
Car Care Because We Care—provides grant assistance for a free oil change for first duty station personnel and spouses of deployed members.
Youth Employment Skills—provides high school volunteers an opportunity to "bank" volunteer dollar credits toward their post-secondary education.
Respite Care—provides a "break" for families who care for an ill or disabled family member 24-hours-a-day.
Phone Home—provides a global accessible prepaid calling card for members deployed over 30 days.
Spouse Employment—provides entry-level short-term training (three to six weeks) to spouses with the goal being immediate and viable employment.
General Henry H. Arnold Education Grant—provides $2,000 grants for undergraduate studies to selected sons and daughters of active duty, Title 10 AGR/Reserve, Title 32 AGR performing full-time active duty, retired, retired reserve, and deceased Air Force members; spouses (stateside) of active duty members and Title 10 AGR/Reservists; and surviving spouses of deceased personnel.

Employment and Transition Assistance: The AFRC provides career and employment assistance for active duty and transitioning members and their families. Workshops include TAP Workshop, Employment Toolbox, Resume Peer Review, and Federal Applications/Employment. We also sponsor company/agency informational seminars/recruitments, and job fairs. Log onto the Hire Net Hawaii job bank at http://www.hirenethawaii.com/default.asp.

Family Life Education: The AFRC offers ­parenting and personal development workshops such as What to Expect Now That You are Expecting, Time Management, Dealing with Difficult People and Effective Communication. We also collaborated with the ASYMCA to offer the Play Group program for children ages 0 to 5 years old where they can learn and develop through games, crafts, songs, etc.
Family Readiness Program: The AFRC provides personal and family readiness assistance for all active duty members, DoD civilians, and their families.

The Hearts Apart Program consists of the following:
Video Teleconferencing (VTC)—The ability to communicate via telephone lines where you are able to see your loved one who is deployed or on remote tour. Most AF installations have this capability.
Operation Sweet Dreams—transfers a picture of your spouse or children onto a pillowcase. E-mail AFRC a digital picture of your family member and we will transfer it to a pillow case for you.
Monthly Follow-Up Calls—AFRC invites spouses and their families to our monthly deployed/remote tour family events every month through the duration of deployment. Follow up calls are made to ensure the family's needs are being met and addresses any questions/concerns they may have.
Referral Counseling—There is a tremendous network of programs and support available throughout the community. Referrals are made as needed.
Air Force Aid Society (AFAS) funded programs—Car Care Because We Care, Give Parents A Break and Phone Home Card. See AFAS above for details

Information and Referral: Through assessment counseling, the AFRC can refer you to on- and off-base resources in areas such as couple and family issues, parenting, grief and loss, childcare, adoption, eldercare, etc. The AFRC also authors and updates the Hickam's Helping Agencies Handbook, a directory of helping agencies that are available to address and resolve various personal and professional issues.

INTRO Program: Newcomers are welcomed by wing leadership at the Ohana Aloha Newcomers' Orientation. You receive information on Hickam's mission and available services and get the opportunity to attend a "free" bus tour sponsored by the Friends of Hickam. See historical landmarks, learn about local culture, and take in the beautiful vistas. Spouses are encouraged to attend.

Personal Financial Management: The AFRC offers hands-on resources such as budget worksheets, credit management software, and financial websites for individuals to start their own financial planning. Workshops offered include Financial Planning, Mutual Funds, Savings and Investing, and First-Time Homebuyer's Workshop.

Relocation Assistance: The AFRC provides comprehensive information and support to all inbound and outbound personnel and their families. Services include:

Base Brochures
Sponsor/Welcome Packages
Family Services Loan Closet—provides household items such as dishes, pots, pans, flatware, car seats, linens, vacuum cleaners, fans, a variety of small kitchen appliances, etc. to PCSing personnel. Our hours of operation are Monday through Friday, 8 a.m. to 1 p.m. and 2 to 4 p.m. Call (808) 449-0319 for more information.

Volunteer Resource: The American Red Cross (ARC)—Hickam Service Center recruits for volunteers within the 15th Airlift Wing, Pacific Air Forces, and tenant organizations. Call the ARC-Hickam Service Center at (808) 449-0166 for on-base volunteer opportunities. The AFRC can provide you with off-base volunteer opportunities, training and volunteer recognition programs. The goal of both the ARC and AFRC is to provide volunteers with skills and opportunities to help others and provide Hickam with volunteer assistance.

Casualty Assistance and Survivors Benefit Programs are also provided by the Hickam AFRC.

Military School Liaison Officers
Air Force
Mr. Darren Dean
Darren.Dean@hickam.af.mil (808) 448-5236

Children living on Hickam attend the following schools—Kindergarten to sixth grade: Hickam (808) 421-4148, Mokulele (808) 421-4180 or Nimitz Elementary schools (808) 421-4165, depending on home address within school boundaries; Grades seven and eight: Aliamanu Intermediate School (808) 421-4100; Grades nine to 12: Radford High School (808) 421-4200.

Adult Education
Professional Military Education Center
The Hickam Professional Military Education (HPMEC) Center is a world-class institute that prepares enlisted air expeditionary warriors (ALS and NCOA) for the challenges of combat leadership.

Airman Leadership School (ALS) is designed for the first time supervisor. The HPMEC convenes four ALS classes (56 students per class) and has an annual training production of 224. The ALS course is five weeks long.

NCO Academy (NCOA) is designed to prepare NCOs for increased leadership roles and responsibilities. The HPMEC convenes three NCOA classes per year (56 students per class) and has an annual training production of 168. The NCOA course is six weeks long.

The course curriculum for both the ALS and NCOA includes: Leadership, Fit-to-Fight, the Profession of Arms and Communication Skills.

Force Development Flight (FDF)
Located in Hangar 2 at 900 Hangar Ave., Force Development Flight provides educational opportunities through eight on-base institutions. The flight is also responsible for Base Training, Formal Training, Military Testing, First Term Airman's Center and Career Assistance Advisor programs. The Base Training and Education Services element provides the following: tuition assistance support, educational/vocational advising, testing opportunities and distance learning information. Several degree programs are available on Joint Base Pearl Harbor-Hickam (see school list below) for military, DoD personnel and family members. For more information, please contact (808) 449-6363 or e-mail 15mss.dpe@hickam.af.mil. Active duty Air Force members can also access information on the Air Force Virtual Education Center via the Air Force Portal.

Moanalua/Aiea Community
School for Adults
(808) 449-1895
Degrees/Certificates: Adult Basic Education (ABE), General Education Development (GED), Competency Based High School Diploma Program
Fields of Study: English as a second Language, Computer Courses, English Review, Math Review

Chaminade University
(808) 422-1647
Degrees: Associate in Liberal Arts, Bachelor of Science in Psychology, Bachelor of Science in Secondary Education-Social Studies, Bachelor of Science in Secondary Education-English
Fields of Study: English, Social Studies

Central Michigan University
(808) 422-6118
Degree/Certificate: Master of Science in Administration
Fields of Study: General Administration, Health Services Administration, Human Resources Administration, Leadership, Public Administration

Embry-Riddle Aeronautical University
(808) 422-0835
Degree/Certificate: Associate/Bachelor of Science in Aircraft Maintenance, Professional Aeronautics, and Technical Management, Master of Aeronautical Science
Fields of Study: Professional Aeronautics, Technical Management, Aeronautical Science

Hawaii Pacific University
(808) 543-8053
Degree/Certificate: Associate/Bachelor of Science in Business Administration, Associate/Bachelor of Science in Diplomacy and Military Studies, Associate/Bachelor of Arts in Justice Administration, Bachelor of Science in Computer Science
Fields of Study: Accounting, Business Economics, Computer Information Systems, Computer Science, Diplomacy and Military Studies, Finance, Management, Marketing

Honolulu Community College
(808) 421-4350
Degree/Certificate: Associate in Liberal Arts, Associate of Applied Science in Justice Administration, Associate in Science in Information and Computer Science, Certificate in Early Childhood Education
Fields of Study: Pre-Nursing, Pre-Education

University of Oklahoma
(808) 449-6364
Degree/Certificate: Master of Arts
Fields of Study: Economics

Wayland Baptist University
(808) 422-6777
Degree/Certificate: Associate of Applied Science, Bachelor of Science in Occupational Education, Business Administration with Human Resources Management, Bachelor of Christian Ministry, Master of Arts in Management, Master of Business Administration
Fields of Study: Human Services, Business Administration, Management Information Systems, Management, Occupational Education, Religion