Services & Support

Quality of life means having fast and responsive services that meets the needs of Soldiers and family members.

AIR TRAVEL
Fort Hood Regional airport in Killeen is conveniently located. For more information, check them out on the Web at http://www.flykilleen.net. Many major airlines offer services to the Fort Hood area. For official travel, visit Carlson Wagonlit SATO Travel at the Copeland Soldiers Service Center, Building 18010. For reservations and ticketing, call (800) 627-3498 or (866) 877-8483; for air and bus travel, call (254) 287-7600; for overseas PCS travel arrangements, call (254) 287 5255; for overseas PCS family travel, call (254) 287-6101; for group travel services (ten or more), call (254) 287 4089. For calls after normal business hours and emergencies, call (800) 468-2986. Another great way to travel is with the Information, Ticketing and Registration office. ITR is located near Military Clothing Sales store in Building 136. Unit/group tours are available too. Call ITR at (254) 554 6800.

ARMY CAREER AND ALUMNI PROGRAM
The ACAP Center provides transition assistance to Soldiers who are separating from active duty, Department of Defense civilian employees in a reduction-in-force status or who are retiring, and their family members. All transitioning Soldiers receive pre-separation counseling no later than 90 days prior to separation from active duty. This includes benefits information, career guidance, job search skills development, job search assistance, veteran's benefits counseling and other guidance relevant to a thorough transition. ACAP center staff members also conduct unit briefings about ACAP policies, procedures and services. ACAP also sponsors job fairs routinely. Call (254) 288 ACAP (2227) or (254) 288-JOBS (5627) for information and the location of services. The following websites are great resources in preparation for separation from active duty: http://www.acap.army.mil and http://www.dodtransportal.org.

ARMY COMMUNITY SERVICE (ACS)
The first place to stop for information on service and support is the Army Community Service, located in the Rivers Building 121, right across from the Mega Food Court. Army Community Service is an empowered team that provides comprehensive, coordinated, and responsive advocacy and prevention, information and referral, outreach, financial, employment, Soldier and family readiness, exceptional family member and relocation assistance services that support the readiness and well-being of Soldiers and their families, civilian employees and retirees. ACS sponsors free classes and workshops on a wide range of topics. To learn more, check out the full offerings at http://www.hoodmwr.com or call (254) 287-4ACS.

ARMY EMERGENCY RELIEF
AER provides assistance to Soldiers and their family members in some emergency situations, such as paying rent to prevent eviction, paying utilities to prevent disconnection and buying food to prevent deprivation. For assistance with financial emergencies, contact your battalion Command Finance Specialist or call (254) 288 5003.

ARMY VOLUNTEER CORPS PROGRAM
The Army Volunteer Corp is the center of volunteer recruitment, referral, recognition and advocacy efforts for Fort Hood. Volunteers are placed in a wide-variety of positions throughout the on and off post communities. The program is coordinated at the Lane Volunteer Center, Building 16005, Old Ironsides Avenue, call (254) 287 VOLS (8657) or (254) 286-5913.

BETTER OPPORTUNITY FOR SINGLE SOLDIERS
The BOSS program for single Soldiers focuses on recreation, community service and quality of life issues and serves as a liaison between the single Soldier, installation staff and command. BOSS offers trips such as cruises, ski trips and the Army-wide BOSS conference and competition. BOSS organizes events from formal dances to volunteer opportunities at special events. The BOSS Office is located in the Phantom Warrior Center, Building 194, 37th Street, call (254) 287-6116.

CASUALTY ASSISTANCE
The Casualty Assistance Office provides support to families after the death of a service member or retiree. The office trains casualty assistance officers and noncommissioned officers, provides counseling on rights and benefits and provides coordination for available funeral support. Call (254) 288-5609.

COMMISSARIES
Fort Hood's two commissaries make "satisfying the customer" the top priority in providing a first class military benefit for every military family and single Soldier. The Clear Creek Commissary is located on Clear Creek and Tank Destroyer Road. The Warrior Way Commissary is located on Warrior Way and 10th Street Both are open six days a week but closed on different days to provide seven-day-a-week shopping. The Warrior Way Commissary is open on Monday and closed on Wednesday. The Clear Creek Commissary is open on Wednesday and closed on Monday. Additions and exceptions are announced several weeks in advance. There is early bird shopping starting at 7 a.m., for those who need a few items. Express checkouts are provided throughout the day. Special orders for fruit baskets, cakes, meats or any item not regularly stocked are welcomed. Case Lot sales with good deals and are held twice a year in May and September. You can buy a case or one item with special discount prices and coupons. Commissaries stay open during severe weather and alerts unless the commander orders the stores closed. For our morning shoppers, free coffee and cookies are provided in the Bistro area next to the Deli department. This is a good place to check your shopping list and coupons. A Grab and Go section at the entrance provides a quick lunch or dinner for someone on the go. A manager is on duty and available at all hours. If you have any special needs or concerns, please let the manager know. A Focus Group consisting of regular shoppers meets regularly to suggest ways to improve the commissary benefit, hear about new items and services and receive free refreshments and product samples. College scholarships are available to the children of military families. Applications are available at the stores or the commissary website from November to February. Flyers are distributed and banners posted to announce special sales, new services or any changes to existing schedules. For current hours, services and sales, see the notices at the store or visit your commissary website, http://www.commissaries.com. Shop your commissary and save at least 30 percent compared to shopping at other stores.

Clear Creek/Warrior Way Commissary regular days/hours of operation:
Disabled patrons may begin shopping 30 minutes prior to regular hours.
Sunday, 9 a.m. to 7 p.m.
Monday (Warrior Way), 9 a.m. to 8 p.m.
Tuesday, 9 a.m. to 8 p.m.
Wednesday (Clear Creek), 9 a.m. to 8 p.m.
Thursday, Friday and Saturday, 9 a.m. to 8 p.m.
Early Bird Shopping Hours are 7 to 9 a.m. every day, but Sunday.

DRUG ABUSE PREVENTION
The Alcohol and Drug Abuse Prevention Program provides comprehensive education, prevention and counseling services for active duty and retired military, civilian employees and their family members. For appointments, call (254) 287-2501.

EDUCATION
Fort Hood is an excellent place to further your education with associate's, bachelor's and master's degree programs available both on post and nearby. Technical training and assistance with state licensing is available to Soldiers and families. The first stop to begin or complete your education is the Education Center, located in the Soldier Development Center, Building 33009. An added education benefit: Texas allows Soldiers, spouses and children to pay in-state tuition rates.

EDUCATION CENTER
Services available for active-duty Soldiers, Reserve and National Guard include career guidance and testing. Program enrollment is available for Functional Academic Skills Training (FAST), Leader Skills Enhancement Program and college. Adult family members and Department of Defense civilians may receive counseling, college credit-by-examination testing for a nominal charge, information about financial aid, local programs and enrollment in selected programs. Representatives from area colleges and universities are also available at the education center, to explain what programs and courses are offered locally. Schedules and other information are easily accessed via the Education Services Division homepage http://www.hood.army.mil/esd. The Education Center sponsors many educational programs right on post. One of the most popular is the Leader Skills Enhancement Program which provides practical, job specific courses in written and oral communication, computer literacy, management and supervision for NCOs. These programs are made available at no cost to eligible active duty personnel. Adult family members and DoD civilians may enroll in the Computer Literacy program on a space available basis. All tuition assistance is now requested and issued online at http://www.goarmyed.com. However, you must attend a GoArmyEd briefing in the Education Center (Building 33009) before you can get activated in GoArmyEd. You need to visit http://www.goarmyed.com and familiarize yourself with this new procedure. Click on "New User" and follow directions. Print out and bring your user name and password with you to the briefing OR you can arrive 15 minutes before the briefing and you will be assisted in establishing your user name and password. The education center can also help you determine your benefits for the Post-9/11 Veterans GI Bill, advise you on special Texas benefits and counsel you about other financial benefits.

LOCAL COLLEGES AND UNIVERSITIES
Central Texas College (CTC)
Central Texas College (CTC) main campus is adjacent to Fort Hood. The college offers associate degree and certificate programs in both academic and vocational/technical fields, along with non-credit continuing education classes. CTC, as a SOCAD college, has a liberal policy in awarding credit for military training and experience, CLEP examinations and DANTES Subject Standardized Tests (DSST) and other nontraditional sources. In addition to the regular semester classes conducted on the main campus, CTC offers an extensive on-post, eight-week cycle program, open to military and family members, which features courses offered at a variety of times, including lunch time and week day evenings. CTC also offers over 180 online classes, including eight full degree and certificate programs, with monthly start dates. CTC has administrative and registration facilities on post in the Education center. The phone number for the Fort Hood campus is (254) 526-1907. Central Campus information may be reached at (254) 526 7161 or visit the website at http://www.ctcd.edu.

On the CTC campus, you can enjoy The Mayborn Planetarium and Space Theater. The planetarium is a 184-seat theater that features planetarium shows, laser lights shows and large-format films. Public shows are hosted on weekends, and school and other groups visit during the week. For more information, call the 24-hour info line at (254) 526-1800.

Texas A&M - Central Texas Campus
In 2009, the Army officially gave more than one square mile of land from Fort Hood to Texas A&M University. For the university, the land will mean a new campus near Fort Hood: Texas A&M University-Central Texas. For the Army, the new campus means use of classroom space and better educational and job opportunities for those families assigned to Fort Hood. This initiative was made possible when Tarleton State University-Central Texas increased its enrollment enough to justify the building of a Texas A&M campus in Killeen. Bachelor's and Master's degree programs in a variety of areas, such as, nursing, education, history, psychology, business and criminal justice are available, to name a few. Texas A&M - Central Texas has also partnered with two of the local junior colleges to create the "Texas-Two-Step" which ensures that students have a smooth transition from an associate degree programs at Central Texas College and Temple College to a bachelor's degree with Texas A&M - Central Texas. Contact the school at (254) 532-9015 or (254) 532-9016, or visit the website at http://www.tarleton.edu/centraltexas.

St. Mary's University of San Antonio, Texas
St. Mary's University of San Antonio, Texas, offers graduate degree programs on post and on-line. The phone number on post is (254) 532-8331.

Excelsior College and University of Maryland University College
Excelsior College and University of Maryland University College representatives are also located in the Education Services Division. Representatives can be Reached at Excelsior College, (254) 285 5553 and University of Maryland University College, (254) 532-9890.

Colleges Within Driving Distance
The University of Mary Hardin-Baylor in Belton offers baccalaureate and graduate degree courses. The university was chartered in 1845 by the Republic of Texas and is currently ranked in Tier One of the U.S. News & World Report as one of America's Best Universities in the Master's West Division. Visit their website at http://www.umhb.edu 

The University of Texas at Austin is a major research university, home to more than 48,000 students, 2,700 faculty and 17,000 staff members. The university offers a wide-variety of degree programs.

Baylor University in nearby Waco offers a full-range of academic studies and degree programs.

Temple College is one of the oldest two-year colleges in the state, and is a comprehensive community college known for its strong academic program and technical education and health career programs. TC offers the associate of arts and associate of applied science degrees along with a variety of one and two-year certificate programs. The college offers both day and evening classes. For more information, call (254) 298-8282, (800) 460 4636 (Texas Only) or visit the website at http://www.templejc.edu 

Texas State Technical College in Waco is a two-year, state-supported institution offering vocational and technical programs. For more information, call (800) 792-8784 or visit the website at http://www.waco.tstc.edu 

EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program is a work site program designed to assist management/supervisors in addressing productivity issues. The program also assists employees in identifying and resolving personal concerns. The EAP is located in Building 2241 on the corner of Support Avenue and 58th Street Training includes workplace violence prevention and anger management. For an appointment, call (254) 287-6702.

EMPLOYMENT
Army Community Service
Employment Readiness Branch
"Your Job Search Network," the Employment Readiness Branch provides information and referral services in the areas of local employment, education, employment training, transition and volunteer opportunities. This program provides the competitive edge needed to secure employment and provides current, in-depth, timely information and other supportive services necessary to minimize the employment challenges associated with relocation. More than 75 percent of program participants secured employment. Program services are available to active duty military, reserves, retirees, Department of Defense civilian employees and their family members. Located in Building 4220, S. 77th Street, Phone (254) 288-2089, or visit us on the Web at http://www.hoodmwr.com/acs/erb  The office is open Monday through Friday, 7:30 a.m. to 4:30 p.m. Closed on Federal holidays.

Civilian Personnel Advisory Center
Individuals who are interested in Civil Service or Non-appropriated Fund employment should visit the Job Information Center located in Building 4220, S. 77th Street. The center provides information about employment opportunities, special employment programs such as the program for individuals with disabilities and the Veterans Readjustment Appointment Program. For a current listing of Appropriated Fund jobs, access the Internet at USAJOBS. You may narrow your search to Texas and enter "hood" as the installation. Non-appropriated Fund employment information can be obtained at the Job Information Center Monday through Friday, 7:30 a.m. to 4:30 p.m. You may visit the Job Information Center or call (254) 288-2002 for specific information. The Non-appropriated Fund Human Resources office posts a list of open continuous and special announcements. Special announcements have specific opening and closing dates. Applications must be accepted by the closing date if the applicant wishes to be considered. Open continuous announcements will be used to fill current and future vacancies. There are no closing dates associated with open continuous announcements and applications may be submitted at any time. You may also go to http://www.mwrjobs. Go to army.mil to obtain additional information about the Morale, Welfare and Recreation Referral Program.

Federal Civilian Employment for Spouses
Spouse Employment Preference
Building 4220
77th Street and Copperas Cove Road
Phone (254) 288-2002
DSN 738-2002
(Recording - follow voice prompts)
Special Military Spouse Hiring Authority: Under a personnel hiring rule, some military spouses could be quickly hired for federal jobs without going through the usual competitive process. Eligible individuals include spouses of active-duty service members who have been called on to relocate. This includes spouses of guardsmen or reservists who've been called up for more than 180 days of active service other than training. Eligible spouses must be moving to another duty station accompanied by their service member husband or wife. Spouses of former service members listed as 100 percent disabled and separated or retired, as well as widows or widowers of service members who died on active duty and who have not remarried also are eligible. Applicants still must meet specific job-qualification criteria listed for individual positions. Visit http://www.USAjobs.gov for specific details.

Permanent Employment Resources
Army Career and Alumni Program (ACAP)
Building 126 (behind 121, Rivers Building)
Phone (254) 288-ACAP (2227)
DSN 738-ACAP
Phone (254) 288-JOBS (5627)
DSN 738-JOBS
The ACAP Center provides job search assistance for transitioning soldiers, eligible DoD civilian employees and family members of both categories, including the three-day Transition Assistance Program Workshop, Business Seminars, Resume Assistance, 14 full-time counselors and two, well-equipped computer labs. Visit http://www.acap.army.mil and view the Fort Hood Web page announcements for weekly employer visits and class schedules. There is a VA Services Coordinator available weekdays. ACAP is located in the Copeland Soldiers Service Center, Building 18010, T.J. Mills Boulevard and Battalion Avenue.

Reception Services: Monday through Friday, 7:30 a.m. to 5 p.m. Full services: 8 a.m. to 5 p.m. Closed Friday, 11:30 a.m. to 1:30 p.m. for training.

Workforce Solutions of Central Texas
Workforce Solutions of Central Texas (WSCT) Career Center and Veterans Dept. has computers, printers, copiers and faxes to use free of charge for job search purposes. The WSCT also offers Child Care Services, Business Resource Center and Jobs 4 Military Families programs. The center is a source of information for the many contractors on Fort Hood looking for employees. The center is located at 300 Cheyenne through Friday, 8 a.m. to 5 p.m. Career Center late night is Tuesday to 7 p.m.

Family Member Employment
Assistance Program (FMEAP)
Building 4220
77th Street and Copperas Cove Road
Phone (254) 288-2089
DSN 738-2089
The FMEAP assists eligible family members in locating employment on Fort Hood and in the surrounding communities. Open Monday through Friday, 7:30 a.m. to 4:30 p.m.

AAFES
Building 4262
79th Street and Copperas Cove Road
Phone (254) 532-9514/3123
Taking applications Monday through Friday, 8:30 a.m. to noon; at http://odin.aafes.com/employment/default.asp 

Non-Paid or Volunteer Opportunities
Installation Volunteer Service Branch
Building 16005
T. J. Mills Boulevard and Central Avenue
Phone (254) 287-8657

Youth Employment
Fort Hood holds youth career and job fairs annually usually in the spring. This free event is open to youth and young adult job seekers, ages 16 to 22. The fairs provide information and support to those searching for employment and training opportunities. The job fair is sponsored by the Army Community Service and Child, Youth and School Services. The partnership is meant to provide young adults professional insight on launching an effective career search. Employers from diverse fields, such as customer service, retail, administration, military service, automotive, financial, general labor, warehouse and food service usually participate.

Fort Hood also hosts an annual CareerLaunch seminar. Developed by the Boys and Girls Club of America, the program is designed to help job seekers review information about them in order to make informed decisions about a career path. For more information, call (254) 286 6684/288 2089, or visit http://careerlaunch.net for self-assessments that enable seekers to find job markets according to interests and aptitudes.

EQUAL OPPORTUNITY PROGRAMS
Military Equal Opportunity (EO)
The Military Equal Opportunity (EO) Office assists and advises commanders, managers, supervisors and Soldiers about equal opportunity matters. Each Major Subordinate Command is assigned a trained EO advisor to assist and advise the commander. Military personnel requiring assistance should contact their chain of command, EO advisors or phone the III Corps and Fort Hood Equal Opportunity Office, Building 1001, 761st Tank Battalion Avenue at (254) 287-6242.

Fort Hood Civilian Equal
Employment Opportunity (EEO)
The Fort Hood Civilian Equal Employment Opportunity (EEO) Office is also located in Building 1001, Room W209. This office provides services to approximately 5,500 civilians and reports directly to the Garrison Commander. This service includes Appropriated and Non-appropriated Fund, permanent and temporary employees and several thousand applicants seeking employment at Fort Hood who feel they've been subjected to unfair treatment because of their race, color, gender, age (40+), National origin, religion or handicapping condition. The EEO Office is open Monday through Friday, 7:30 a.m. to 4:30 p.m. Individuals seeking service from this office should visit Room W209 of the Headquarters Building 1001, located on 761st Tank Battalion Avenue or call (254) 287-3602.

FINANCIAL READINESS
For the staff at Fort Hood's Financial Readiness Branch, financially fit Soldiers and their families is their mission. Financial issues and problems affect all aspects of a Soldier's life and can help lead to or exacerbate family and personal problems. Divorce, family violence, substance abuse problems can be linked to financial worries in many situations. Financial Readiness Branch representatives work pro¬actively with Soldiers to prevent money and financial issues before they become problems. Classes, workshops, financial specialists and pamphlets are available at the Financial Readiness Branch office, which is located in the Rivers Building and at the Comprehensive Soldier Fitness Training Facility, to assist Soldiers with budgeting and getting and staying on track with financial matters. They offer assistance in car and home buying, preventing identity theft and work closely with the Better Business Bureau to advise on good consumer choices. Programs include the Consumer Affairs Office, Solicitation Office, Consumer Affairs and Financial Assistance Program, the Command Financial Specialist Program, Army Emergency Relief and the Commander's Referral Program. For those who need assistance, booklets and referrals are available at the Financial Readiness Branch. To schedule an appointment with a financial specialist, call the office at (254) 288 2862.

GOLD STAR FAMILIES
BEREAVEMENT SUPPORT
Gold Star Center
Gold Star Families are those who have lost a family member during combat operations. Fort Hood provides the highest level of support to Gold Star families. This support includes a recently-remodeled support center for Gold Star Families. The bereavement support center is located in Building 11045 on Battalion Avenue. The center provides extended care for Gold Star Families (past what care teams can offer). The center offers help to provide a liaison between the families and the Army and provide resources and programs, such as grief camps for children. The Gold Star Center is a warm place for survivors to meet and share their experiences, gain information and honor their fallen.

Survivor Outreach Services (SOS)
Located next door to the Gold Star Center in Building 10043, Battalion Avenue (between 25th and 27th Street). The SOS program provides support services to survivors of Soldiers who have fallen in combat as well as support to the survivors of all Soldiers who have passed while on duty. The SOS program provides short term and long-term case management, (network of providers); benefits counseling; financial planning; legal assistance; personalized and integrated web-based support; one-stop service provider; service delivery based on specific individual needs; support as long as the family member wants/needs support. SOS works closely with the Tragedy Assistance Program for Survivors. TAPS provides ongoing emotional help, hope and healing to all who are grieving the death of a loved one in military service to America, regardless of relationship to the deceased, geography, or circumstance of the death. Seminars and camps for children are held in the Fort Hood area annually. For more information about SOS, call (254) 288-3655.

INFORMATION, REFERRAL AND
OUTREACH READINESS BRANCH
This branch of FMWR provides information regarding community resources to Soldiers and family members, with access to over 2,000 military and civilian resources. The branch is located in the Rivers Building, Building 121, 761st Tank Battalion Avenue. For additional information, call (254) 287-4ACS (4227).

LEGAL ASSISTANCE
The III Corps and Fort Hood Legal Assistance Office provides services to Soldiers and eligible family members in III Corps and non-divisional units, as well as all retirees and their eligible family members. Personnel assigned to 1st Cavalry and 4th Infantry divisions can visit their unit SJA, located in division headquarters. Legal assistance services, provided by licensed attorneys, include almost all services rendered by civilian attorneys, except representation in civilian court. Services include legal counseling, draft letters, draft wills and powers of attorney, provide notary service, negotiate legal disputes with third parties, review and explain legal documents (sales contracts, leases, court papers, etc), provide pro se assistance in limited situations or make referrals to civilian attorneys when appropriate. Office hours are Monday through Thursday, 9 a.m. to 4 p.m.; closed during lunch. For information or appointments, call (254) 287-7901/3199. Walk-ins are accepted. The legal assistance office is located in Building 4617, corner of Santa Fe and 72nd Street, Room 136.

Claims
Phone (254) 287-7722
The Fort Hood Consolidated Claims Office processes the settlement of non-contractual claims against the Army filed at Fort Hood. The claims office processes claims for lost or damaged property, personal injury, death, disasters and other costs arising from Army operations. The Fort Hood Claims Division provides prompt, professional settlement of claims filed against the United States and asserts claims on behalf of the United States against responsible parties. Office hours are Monday, Wednesday and Thursday, 9 a.m. to 4 p.m. The claims office is located in Building 4617, corner of Santa Fe and 72nd Street, Room 137.

Trial Defense Services
Phone (254) 287-2710/3487
Those needing defense services should contact or walk-in to any of the three Trial Defense Service Office locations on post: III Corps HQ at (254) 287-4360; 1st Cavalry Division HQ at (254) 287 9415; and 4th Infantry Division HQ at (254) 287-1849. Criminal Law section gives legal advice to commanders and processes all chapters under the UCMJ. Phone number is (254) 287 5413. The U.S. Magistrate section is located in Building 5794. The Special United States Attorney who prosecutes cases before the U.S. Magistrate is also located in Building 5794.

MOBILIZATION AND DEPLOYMENT SUPPORT
The Mobilization and Deployment Support program provides guidance, resources and training for Family Readiness Group members and Rear Detachment Officers. It also supports deploying units by providing pre-deployment information and material to Soldiers and family members and implements training, plans and oversight for the Fort Hood Family Assistance Center team members. The program also assists and supports mobilizing Reserve Component units and provides assistance and services to repatriated families. The Mobilization and Deployment Support program is located at the Lane Volunteer Center, Building 16005, Old Ironsides Avenue. For more information, call (254) 288-7570/2794.

MUSEUMS
The 1st Cavalry Division Museum
Building 2218
Stands off of 761st Tank Battalion Avenue
It is open Monday through Friday, 9 a.m. to 4 p.m. and Saturday and Sunday, noon to 4 p.m. The 1st Cavalry Division Museum has a gift shop, which is open the same hours as the museum during the week, except Sunday when it is closed and Saturday when it closes at 3:30 p.m. The museum phone number is (254) 287-3626.

3rd Armored Cavalry Regiment Museum
The 3rd Armored Cavalry Regiment Museum is a window to the past; it provides a view back to the beginning of an Army organization that was unique in 1846 as the only regiment of mounted rifleman. The museum is located in Building 409 on 761st Tank Battalion Avenue, and is part of a campus that includes the Third Cavalry Association gift shop, as well as a children's exhibit, a research room and classroom. The 3rd ACR Museum is open to the public Monday through Friday, 9 a.m. to 4 p.m.; Saturday, 10 a.m. to 4 p.m. and Sunday, noon to 4 p.m.

U.S. Army Operational Testers' Hall of Fame
The Army's only Hall of Fame that honors distinguished people in the operational test community is located at the West Fort Hood Headquarters of the U.S. Army Operational Test Command. Located on the ground floor of Building 91012 (Stone Hall), this Hall of Fame is representative of the long and proud history of the military and civilians who have been prominent in the conduct of military tests and experimentation since 1856. The inductees represent the cross-section of field testers, leaders, analysts and thousands of others who have significantly contributed to the "search for the truth" through independent operational testing. A complete listing and individual citations of inductees are listed on the USAOTC Web page: http://www.OTC.army.mil  Individuals are nominated by their peers and elected each year by a board of directors. Annual induction ceremonies are conducted in October.

NCO ACADEMY
The U.S. Army Noncommissioned Officers Academy, III Corps and Fort Hood, located in Building 41002, implements the Army NCO education system at Fort Hood by conducting the primary level of NCO education for combat arms, combat support and combat service support Soldiers. The U.S. Army Noncommissioned Officers Academy is a fully accredited academy that conducts the Warrior Leader Course. The mission of WLC is to train junior noncommissioned officers or specialists in leadership techniques to enable them to perform their mission or job related duties. WLC helps to develop the skills and attributes necessary to train, lead and supervise Soldiers in the execution of assigned duties so that their unit can effectively perform its mission.

NEWS AND INFORMATION
Fort Hood's Website
The first stop for information about Fort Hood, services, and unit information is the Internet. Check out all the information at http://www.hood.army.mil. In addition to providing information about Fort Hood, the home¬page carries news and photos about Fort Hood Soldiers deployed to other areas of the world. It also provides entry into a variety of other websites of interest to Soldiers, civilians, retirees and their families. Information is also distributed through Phantom Distro, an all-users e-mail that provides Fort Hood with command information about local and post events. Anyone with a post e-mail account will receive Phantom Distro and others can read them on the Fort Hood website. To send information out on the Phantom Distro, follow the prompts on the website. Phone: (254) 287-3726.

Fort Hood Press Center
Fort Hood and III Corps Public Affairs launched the Fort Hood Press Center Oct. 5, 2010, to support high-volume media and public queries. Fort Hood Public Affairs uses the system to register, answer and monitor media agencies from around the world for coverage of media events. It is a one stop, all inclusive communication tool that sends updates via e-mail, voice, social media and RSS feeds to those who register. The site also includes news releases, high resolution photos, broadcast quality video, media kits and event programs. The system is accessible to any product that can access the Internet allowing for commander involvement no matter where they are in the world including Iraq and Afghanistan.

Fort Hood Sentinel
Fort Hood's Hometown Newspaper
The Fort Hood Sentinel is a weekly Army newspaper published by the III Corps Public Affairs Office. Articles come from all levels of command. Distribution is made post-wide, as well as to selected major shopping areas. The Fort Hood Sentinel is published every Thursday. News, sports, leisure and family news is covered. The Fort Hood Sentinel can be read on the Web. Look for the link off the Fort Hood homepage at http://www.hood.army.mil or http://www.forthoodsentinel.com.  For more information, call the Public Affairs Office at (254) 287 9495.

Fort Hood Television
Fort Hood Television, the Commander's Access Channel, is available to post cable subscribers on Channel 10. The Pentagon Channel is carried on Channel 10, along with Fort Hood informational slides and local programming. Fort Hood TV covers news and events on Fort Hood and broadcasts videos on the Fort Hood YouTube channel, http://www.youtube.com/forthood and on DVIDS. For more information about television products, call the Public Affairs Office at (254) 287-4003.

Fort Hood Radio
Information about Fort Hood, unit news and information, as well as entertainment, can be heard on http://www.forthoodradio.com. The station streams online, around the world, 24 hours a day. In addition to the latest music, the station airs news and greetings from the Great Place to the sands of Iraq and Afghanistan, keeping Soldiers and their families connected.

Social Media
III Corps and Fort Hood use a variety of social media to keep you up-to-date. Join the conversation. Some units across the installation also have their own social media sites.
Facebook: http://www.facebook.com/forthood
Flickr: http://www.flickr.com/photos/forthood
Twitter: http://www.twitter.com/forthood
YouTube: http://www.youtube.com/forthood

Hood Happenings Magazine
The Directorate of Family and Morale, Welfare and Recreation publishes Hood Happenings on a monthly basis. The publication contains detailed information on events, classes and recreational activities. Pick up your issue at any FMWR facility or selected locations throughout post. More information about FMWR programs can be discovered at the FMWR website. The site features up-to date, in-depth information on facilities and programs, prices, phone numbers, current events, links to other useful Army websites and much more. Explore the website at http://www.hoodmwr.com 

Local News
Fort Hood personnel have daily access to news from several television and radio stations in the Central Texas area. Newspapers from the surrounding communities may be purchased at many of the post exchange snack bars and some club facilities. The Killeen Daily Herald, the Copperas Cove Leader Press, the Temple Daily Telegram and the Fort Hood Sentinel are all available to Killeen subscribers.

Local television stations include Channel 6 KCEN (NBC), Channel 10 KWTX (CBS), Channel 25 KXXV (ABC) and Channel 46 KNCT (PBS).

The Fort Hood area is serviced by many radio stations offering a wide variety of formats.

PERSONAL PROPERTY SERVICE
The Personal Property Shipping Office is located in the Copeland Soldiers Service Center, Room A104.

The counseling team arranges with commercial contractors for the movement and storage of household goods, Do-it-Yourself (DITY) moves and counsels personnel on shipping entitlements. Outbound shipments can be checked on by calling (254) 287-0219. The Installation Transportation Office, Personal Property staff is available to assist with your inbound processing and facilitate your smooth transition into the Fort Hood community.

If you are expecting the arrival of household goods or unaccompanied baggage just call the Inbound Team at (254) 288-9832 to obtain the status of your shipment. You may also go into the office. Please provide the shipment clerk with a correct phone number (duty or home) and complete address so they can expedite delivery of your property. They will contact you as soon as your shipment arrives. If your property has arrived and you do not yet have an address, your property will be held in temporary storage for up to 90 days (less any storage used at origin). An additional 90 days may be approved, but must be requested in writing, through the transportation office. When delivery from storage is desired, call the Inbound Team at (254) 288-9832.

Unpacking/Placement/Assembly: You are entitled to complete unpacking. If waiving any or all unpacking is to your advantage, you must sign a DD 619 1. Unpacked boxes and packing material will be removed from the residence by the carrier/agent when delivery is complete. Packers are not required to return to pick-up these items. You are authorized one time placement of your furniture. All items disassembled at origin by the carrier/agent (including German shrank) will be reassembled by the carrier/agent or a third party at a later date.

You are responsible to ensure that someone (you or an authorized agent) is at your delivery address from 8 a.m. to 5 p.m. on the date of delivery. Failure to be available on date of delivery may result in payment of attempted charges by the service member. If you have any problems with the carrier/contractor personnel contact the Quality Assurance Team at (254) 287-6152 or the COC after-duty hours at (254) 287-2520.

A Vehicle Processing Center is located in Lewisville, Texas, for movement of Privately Owned Vehicles (POVs) worldwide. The center offers service and convenience for POV turn in and pick up to Department of Defense personnel departing for or returning from overseas assignments.

POSTAL
Installation Mail Management Center
Phone (254) 288 5400/287 3440
The Installation Mail Management Center is located in Building 4231 on 78th Street and Sante Fe Road near the 79th Street Gate. Hours of operation are Monday through Friday, 8 a.m. to 4 p.m. All military personnel will be added to the Installation Post Directory/Post Locator during in-processing. All incoming Soldiers should use the following address when forwarding mail to this installation:

Name
General Delivery Mail Section
Fort Hood, TX 76544-5056
Reporting date should be written on the lower left-hand corner of mail. All Soldiers assigned to Fort Hood should use the following format on all correspondence, outgoing and incoming:

Name
Unit (Company, Battalion, Brigade and Division)
Fort Hood, TX 76544 + 4 digits
All incoming Soldiers may stop by Building 4231 to see if there is any mail on hold pending their arrival.

Main Post Office
Phone (254) 287-2728
The Main Post Office is located in Building 332 on 761st Tank Battalion Avenue between 31st and 37th Street. Mail is delivered from the Main Post Office to on-post housing daily, Monday through Saturday (except holidays).

POST EXCHANGE
Several shoppettes and troop stores are conveniently located throughout Fort Hood. Eight of the shoppettes sell gasoline with III Corps Shoppette also selling diesel.

The III Corps Shoppette is open 24 hours, seven days a week for your shopping convenience. The newest shoppette, Kouma Shoppette is located in Building 48830 on Clear Creek Road off the main post. It includes a Class Six, gasoline, ATM and DVD rental.

The Clear Creek Shopping Center, located in Building 50004 on Clear Creek Road is one of the largest AAFES exchanges in the world. It contains a retail store, a food court with Burger King, Charley's Steakery, Manchu Wok, Einstein Bagel and Special T's and concessions which include home décor, western wear, cellular services, GNC, Optical Center, Optometry Care, Game Stop, Patriot Outfitters (Tactical Shop), beauty shop, barber shop and flower shop. The retail store houses all merchandise categories you would normally expect to find in a large Main Exchange with the exception of electronics, major household appliances, furniture and sporting goods (which are all located at the Warrior Way Specialty Store).

The Fort Hood National Bank operates a bank in the Main Store as well as in the Warrior Way Specialty Store. Check cashing limits are as follows: Personal checks are limited to $300 per day per family, temporary checks $100 per day per family, $500 limit on U.S. Government checks. Western Union services are also available.

A fine assortment of domestic and imported wines, beer and liquor are available at the Class VI Store located next to our Shoppette on Clear Creek Road. The West Fort Hood Shoppette, Pershing Park Shoppette, Warrior Way Shoppette, Comanche Shoppette, Kouma Shoppette and Picnic Palace Shoppette also carry an assortment of wines, beer and liquors. The Warrior Way Specialty Store contains a retail store, a car care center and a mall with a food court and concessions. The retail store consists of three mega-departments: The Power Zone (electronics), Home Traditions (major household appliances and furniture) and Sporting Goods. These three departments offer our customers an expanded selection and an easy shopping environment.

The Car Care Center is located on the east side of the shopping center and provides tire sales, rotation and balance and tire repair.

The mall contains a food court with two food concepts: a Special T's (Robin Hood Sandwiches and Anthony's Pizza) and a Charlie's Steakery. The concession services available include a barber shop, wireless phone center, GNC, UPS and an amusement arcade.

The Military Clothing Sales Store (MCSS) is located in Building 135 where shoppers can also order name tapes or custom-made T-shirts, drop off laundry and dry cleaning or take advantage of the alterations and monogramming services at the Cleaners and Name Tag Shop in Building 136. Special services our customers can find are: U-Haul rental, car rental, computer repair and a trophy and engraving shop.

The Car Care Center located in Building 224 services include lube and oil change, tire sales, alignments and Texas State Vehicle Inspections.

Concession Facilities
Barber Shops are located at Clear Creek PX, III Corps Headquarters, Darnall Hospital, Building 91071, Clarke Road, 1st Cav Mini-Mall, and Warrior Way PX. A beauty shop is available at the Clear Creek PX. Car washes can be found at: Building 50014 (coin operated) and Clear Creek PX. Road Cellular Services are located at the Clear Creek PX. A computer repair shop is in Building 136 on 761st Tank Battalion Avenue.

Other Concessions include:
Family Roots at Clear Creek PX
Firestone Tires
Flower Shop at Clear Creek PX
GameStop at Clear Creek PX
Gift Shop at Clear Creek PX
Hertz Rentals, Building 135,
761st Tank Battalion Avenue
Home Décor at Clear Creek PX
Laundromat (Coin Operated),
Building 8314, Central Avenue
Laundry/Dry Cleaning/Alterations, Building 135
Comanche Shoppette, Building 52021,
Tank Destroyer Boulevard
Mexican Pottery at Clear Creek PX
Name Tag Shop, Building 135
Nutrition Center (GNC), Building 87030,
Old Ironsides and Clear Creek PX
Optical Services at Clear Creek PX
Patriot Outfitters (Tactical) at Clear Creek PX
Sprint at Warrior Way PX
Trophy and Engraving, Building 135
Truck Rental (U-Haul),
Building 135 and Clear Creek PX
UPS, Warrior Way PX
Watch Repair, B & B Custom Jewelry,
Clear Creek PX
Western Wear at Clear Creek PX
Windshield Repair,
Clear Creek PX parking lot
Woodshed, Clear Creek PX parking lot

Food Facilities
1st Cav Burger King, Battalion Avenue
Blimpie, Building 1002, Hood Road
C&H Hawaiian Grill, Building 70012,
West Fort Hood
Einstein Bagel, Building 18010, SSC Center
Phantom Express, III Corps HQ Building
Pizza Hut Wingstop,
Building 39014, 67th Street
Popeye's Chicken,
Building 33011, Battalion Avenue
Selim's Doner Kebap, Div. West Mini-Mall
Special T's Robin Hood and Anthony Pizza,
1st Cav Mini-Mall
Taco John's, Building 325,
37th Street

Clear Creek PX Food Court:
Café Ice
Charley's Steakery
Einstein Bagel
Manchu Wok
Spec T's

Mega Food Court, Building 118,
761st Tank Battalion Avenue:
Anthony Pizza
Baskin Robbins
Burger King
Captain D's
Charley's Steakery
Robin Hood Sandwiches

RED CROSS
The American Red Cross office is currently located in Building 8640, the Reynolds House just behind the Warrior Way Commissary parking lot. Office hours are Monday through Friday, 8 a.m. to 4:30 p.m. For routine information about volunteering, classes or to initiate a Red Cross message, call (254) 287-0400.

The Red Cross provides 24-hour emergency communications services to assist military personnel and their families with messages regarding births, deaths or illnesses affecting the immediate family, grandparents or persons who took the place of a parent; health and welfare reports; as well as reports on family or financial problems. Call the 24-hour toll free number at (877) 272-7337 or local number (254) 287-4745 for this assistance.

The Red Cross also provides access to emergency financial assistance when Army Emergency Relief (AER) is unavailable. To access possible financial assistance, call the 24-hour toll-free number at (877) 272-7337.

The Red Cross Volunteer Office is located in Carl R. Darnall Army Medical Center. It is open Monday through Friday, 9 a.m. to 3 p.m. Volunteers serve in the various hospital clinics and wards, drive the Care mobile, assist family members at the Fisher House and can obtain free volunteer dental assistant training. For information about volunteer opportunities call the Volunteer Office at (254) 288 8144 or the main office at (254) 287 0400.

The Mid-Tex Chapter of the American Red Cross in Belton/Killeen provides classes in First Aid, CPR, Water Safety, Lifeguarding and Babysitting, Disaster Assistance due to a fire or other type of disaster, as well as Volunteer opportunities. For more information, call (800) 497 4280.

RELOCATION READINESS BRANCH
FMWR's Relocation Readiness Branch offers a variety of relocation assistance services and resources to eliminate the stress associated with relocating.

Programs include: Fort Hood Welcome CDs, The Lending Closet, Sponsor-A-Spouse, Unit Sponsorship, International Spouse Support, Group Waiting Families Program, Relocation Counseling World-Wide Welcome Packets and SITES and PCS Move on the Go. The branch is located in the Rivers Building, Building 121, 761st Tank Battalion Avenue. For more information, call (254) 287 4471.

RETENTION SERVICES
The III Corps Reenlistment Officer is located in the Copeland Soldiers Service Center, Building 18010. Each division and major subordinate command has its own Retention Services Office and staff of career counselors. They stand ready to provide reenlistment information and career counseling. For more information, call (254) 287 0138/4401. III Corps Reserve Component transition can be reached at (254) 287-7111.

RETIREMENT SERVICES
The retirement services office provides counseling and assistance to retirees, widows, widowers, survivors and family members concerning rights, benefits and privileges and prepares the active duty Soldier and families for retirement. Fort Hood sponsors an annual Retiree Appreciation Day. For more information, call (254) 287-5210.

SEXUAL ASSAULT PREVENTION
AND RESPONSE PROGRAM
This program reinforces the Army's commitment to eliminate incidents of sexual assault through a comprehensive program that centers on awareness and prevention, training and education, victim advocacy, responsible, reporting and follow-up.

A 24-hour Victim Services Hotline, (254) 702 4953, is available for victim support and for reporting sexual assault incidents. The report may be restricted or unrestricted, based upon the victim selected option. For more information about this program, visit your unit Equal Opportunity Office or visit Rivers Building 121, 761st Tank Battalion Avenue or call (254) 288 3941.

TAXI SERVICE
Commercial Transportation: Taxi service between Fort Hood and the Killeen/Copperas Cove areas is available. Free shuttle bus service is available on-post.

THRIFT SHOP
The Fort Hood Area Thrift Ship is a local non-profit organization that donates funds back into the military and surrounding communities and is open to the public. Volunteers are always welcome.

The shop is located in Building 50003 on Clear Creek Road between the Clear Creek Post Exchange and Fort Hood National Bank. Sales hours are Tuesday and Thursday, 9 a.m. to 3 p.m.; Wednesday, 9 a.m. to 4 p.m.; and the first and third Saturday of each month, 9 a.m. to 2 p.m. Consignment hours are Tuesday, Wednesday and Thursday, 10 a.m. to 12:45 p.m. and the first and third Saturday of each month, 10 to 11:45 a.m. Call the Thrift Shop manager at (254) 532 2948 for more details or to volunteer at the shop.

TRAINING
Fort Hood has some of the best training opportunities in the Army. The post has ranges to support armored and aviation training. Simulation centers on Fort Hood provide a cost effective and realistic approach to train Soldiers for all contingencies. To learn more about training opportunities or schedule your training event, check out the training link on Fort Hood's website.

UNIT FUNDS/PRIVATE ORGANIZATIONS/FUNDRAISING
Units may apply for unit funds and Army level requirement funds. Private organizations desiring approval from the Garrison Commander to operate on Fort Hood, must submit their constitution and by-laws for review and approval. Any organization interested in conducting a fundraiser event (bake sales, car washes, etc.) outside their immediate organizational area, must obtain approval from the manager of the proposed location and then request approval of the date/time from the Fundraising Event office located in Building 194, Room 114, 37th Street. For additional information, call (254) 287-0014.

UNITED SERVICES ORGANIZATION
The USO operates a full service facility where Soldiers and families can enjoy multi-media entertainment, big-screen televisions, refreshments and historical display. The new renovated USO facilities are directly across from the III Corps headquarters.

WARRIOR COMBAT STRESS RESET PROGRAM
The Warrior Combat Stress Reset Program is designed to help address these common and normal reactions to war experiences. The emphasis is on helping to calm your mind, body, and spirit after returning from war. Combat puts Soldiers in an environment where a constant state of vigilance (hyper-arousal) is beneficial to saving one's life. We are committed to the idea that with education, the development of new and effective coping and self-regulation skills, and time-limited intensive counseling, we can help provide initial emotional relief for many returning Soldiers and prepare them for full recovery.

This program is designed for those Soldiers who are committed to an intensive and structured program of treatment and whose goal is to further their careers with continued service in the United States Army. The program is structured as a three-week intensive program focused on reducing hyper-arousal and reactivity. Reducing these core symptoms of combat stress and Post Traumatic Stress Disorder allows other treatments to be more effective. It also provides tools for preventing future trauma. Hours of operations are, Monday through Friday, 7:30 a.m. to 4:30 p.m. For more information call (254) 288-4746.

WOMEN, INFANTS AND CHILDREN (WIC) - FORT HOOD
WIC is a nutrition program that helps pregnant women, new mothers and young children eat well, learn about nutrition and stay healthy. Nutrition education and counseling, nutritious foods and assistance with access to health care are provided to low-income women, infants and children through the special supplemental nutrition program, popularly known as WIC. Recent changes to the WIC program have improved the food and variety of items. For more information, visit the WIC office located in the Rivers Building 121, 761st Tank Battalion Avenue, or call (254) 532-8680.  read more...

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