Health Care

Carl R. Darnall Army Medical Center provides general medical care, inpatient and outpatient services, and environmental health services for authorized members of the armed forces (primarily at Fort Hood and surrounding civilian communities), retired personnel, and their family members. Darnall serves approximately 10 percent of the CONUS-based Army, and one-sixth of the Army's pediatric population. It operates the largest Blood Bank Center in the Department of the Army. Other services include Emergency Trauma Care, Video Teleconferencing, Telemedicine, Teleradiology, Telepathology, Magnetic Resonance Imaging (MRI), CAT Scanner, and a Level II Neonatal Intensive Care Unit. Residency programs include Emergency Medicine and Family Practice. Darnall also has combined graduate medical programs with Brooke Army Medical Center. In 2011, CRDAMC opened a new 44,000-sqare-foot Women's Health Center to the east wing. Ground was broken Dec. 13, 2010 for a replacement hospital across the street from the current medical center. Darnall will open "medical home" clinics in Copperas Cove, Harker Heights, and Killeen in the spring and summer of 2011.

Today, Darnall supports more than 50,000 active duty personnel and more than 125,000 family members and retirees within a 40-mile radius.

Darnall's medical staff stays busy delivering America's next generation and treating Fort Hood Soldiers with visible and invisible wounds of war. Each day, Darnall averages eight babies are born, 25 surgeries, 208 emergency room visits, 5,000 prescriptions filled and 4,500 outpatient visits.

DENTAL SERVICE
DENTAC provides complete dental care to active duty service members. Five modern dental clinics are near major units. Emergency dental care is provided through CRDAMC's emergency room. Family members may enroll in the TRICARE Dental Plan. Dental clinics on Fort Hood serve only service members. Family members must select a local dentist. CRDAMC operates Robertson Blood Center located at Building 2250, 761st Tank Battalion Avenue. RBC collects, tests and distributes blood in support of global medical readiness during peacetime and combat operations for Soldiers, family members and retirees. It is one of the largest donor centers in the Department of Defense. The telephone number is (254) 285-5808.

EMERGENCY SERVICES
CRDAMC's Emergency Department provides services 24-hours daily and is staffed by board certified emergency physicians as well as residents who are part of the hospital's nationally-recognized Emergency Medicine Residency Program. Patients using CRDAMC's emergency center for non-emergency health issues are cared for according to a triage system that prioritizes severe medical problems.

FISHER HOUSE
Fort Hood Fisher House provides a home away from home for families of patients at Carl R. Darnall Medical Center. The Fisher House gives families a clean, safe, low-cost place to stay while tending to and supporting their loved one. Active duty, retirees and veterans who are CRDAMC patients, as well as their family members and significant others are welcome to stay at Fisher House. Fisher House is run by donations and some Combined Federal Campaign dollars, but has none of its own funding. Donations of food, supplies and funding are accepted at any time. The home features a fully-stocked kitchen, laundry room, large dining and living room, vast array of books, DVDs, spiritual reading materials, computers and other amenities to offer a home-like environment to the families who stay there.

HEALTH CARE CLINICS
Primary care services are provided to beneficiaries through a system of five family health care clinics located on Fort Hood and three medical home clinics off post in local communities. The majority of these clinics offer pharmacy as well as basic laboratory and X-ray services for patient convenience. In addition to these family-centered primary care-related clinics there are pediatric, internal medicine clinics and other services available.

The Bennett Health Clinic, Family Medicine Residency Center and the Thomas Moore Health Clinic, provides full-service primary care to mainly active-duty military personnel and family members. The Monroe Health Clinic provides health care for active-duty only. A wide range of specialty clinics and services are available on post for beneficiaries at CRDAMC.

Resources include Magnetic Resonance Imaging, CAT scanner, full service obstetric care with a Level II neonatal intensive care unit, a Level III emergency room capability, multiple surgical sub specialties, Department of Mental Health (Psychology and Psychiatry) and the Department of Social Work.

The Population Health Center is a source of information about diabetes, asthma, tobacco use, high blood pressure, high cholesterol, weight management and healthy lifestyle options. Prevention and education programs are available for those at risk of developing chronic medical conditions.

Bennett Health Clinic
31st Street and Battalion Avenue
Phone (254) 618-8039
Hours are Monday through Friday, 6:30 a.m. to 5 p.m.; Sick Call: Walk-In, 6:30 a.m. to 5 p.m. and by appointment.

Family Medicine
Residency Center - CRDAMC
First Floor, CRDAMC
Phone (254) 288-8280
Hours are Monday to Friday, 7 a.m. to 5 p.m.; Active Duty Sick Call: Walk-In, 7 to 7:30 a.m. and by appointment.

Hood Army Airfield
Troop Medical Clinic #12
Building 7015, Hood Army Airfield
Phone (254) 285-6803
Active Duty Sick Call: 6:30 to 7:30 a.m. and by appointment.

Monroe Health Clinic
Building 33003, Battalion Avenue
Phone (254) 618-8768
Hours are Monday through Friday, 6:30 a.m. to 4:30 p.m.

North Fort Hood Troop Medical Clinic #14
Building 56503, North Fort Hood
Phone (254) 287-5307
Active Duty Sick Call: 6:30 to 7:30 a.m. and by appointment.

Collier Health Clinic
Building 94043
On the corner of Clarke and Loop Roads
Clinic hours are 8 a.m. to 5 p.m.

Thomas Moore Health Clinic
58th Street and 761st Battalion Avenue
Phone (254) 285-6270
Hours are Monday through Friday, 7 a.m. to 5 p.m.; Active Duty Sick Call: Walk-In, 6:30 to 7 a.m. and by appointment.

Weekend Acute Care
Thomas Moore Clinic, Building 2245
On the corner of 58th Street and
761st Tank Battalion Avenue
Phone (254) 285-6269/6270
(only available on weekends and holidays)
Active Duty Sick Call: 6:30 to 7:30 a.m. and by appointment. Family members can be seen 8 to 10 a.m. and 1 to 3 p.m. during weekends.

PATIENT ADVOCATE OFFICE
The Patient Advocate Office is open Monday through Friday, 7:30 a.m. to 4:30 p.m., to assist with concerns, complaints or compliments. The representatives can be reached at (254) 288 8156.

PATIENT SERVICES
The Clinical Operations Division is responsible for policies and operations for all outpatient medical services. The Patient Representative Office, Information Desk, (254) 288-8000 and the Patient Appointment Service are three major support services operating under the COD. The Patient Representative Office is open each business day and includes a CRDAMC representative and personnel from the 1st Cavalry Division, Division West and the 13th Sustainment Command (Expeditionary). They are available Monday through Friday, 7:30 a.m. to 4:30 p.m., to assist with concerns, complaints or compliments. The representatives can be reached at (254) 288-8156.

Appointments
CRDAMC Patient Appointment Service has one central number, (254) 288-8888. The PAS is open Monday through Friday, 7 a.m. to 4 p.m. The Weekend Acute Care Clinic is a walk-in clinic from 8 to 10 a.m. and 1 to 3 p.m. The Pediatric Clinic will book its own appointments on weekends and holidays. Call (254) 288-8280.

PRIMARY CARE MANAGERS
Active-duty personnel receive a primary care manager at one of the Fort Hood military medical clinics during in-processing at the Copeland Soldiers Service Center. While at the Copeland center, they also visit the DEERS office to check their eligibility status, update addresses and verify family member information.

QUICKCARE
QuickCare is a service for family members enrolled to CRDAMC's primary care clinics. Family members can use it for prompt treatment of minor injuries and sudden illnesses that cannot wait for the next available appointment with their primary care managers. QuickCare is a walk-in service for family members of active-duty service members. It is available Monday through Friday from 8 a.m. to 5 p.m. Our goal is to help you, and your family, avoid unnecessary trips to the emergency room for minor but urgent illnesses and injuries.

TRICARE
Many of the eligible beneficiaries, including many retirees around Fort Hood, are enrolled with a TRICARE primary care provider in the local civilian community. Active-duty family members should visit the TRICARE Customer Service Center, Building 36023 on Santa Fe Avenue, located across the parking lot of the front entrance to CRDAMC. Beneficiaries will be assigned to a CRDAMC provider or civilian network provider, depending on availability. Upon completion of the enrollment process, TRICARE will mail a Prime enrollment welcome letter and identification card to the beneficiary. The telephone number for the TRICARE Service Center is (800) 444-5445. There is no cost for active-duty family members to enroll in TRICARE Prime, while retirees and others pay a yearly fee of $230 individually or $460 for a family. Retirees, who are aged 65 or older and enrolled in Medicare Part B, are eligible for TRICARE For Life. Under TFL, TRICARE becomes the second payer to Medicare for medical care that is a benefit under both Medicare and TRICARE. Visit the CRDAMC website at http://www.crdamc.army.mil and select the TRICARE link for information on other TRICARE health plan options, specialty referrals and authorizations, claims assistance, traveling with TRICARE and links to the Humana and DoD TRICARE websites.  read more...