Medical and Dental Services

How do I access health care once I arrive in Hawaii?
Aloha and E Komo Mai! (Hello and Welcome!) As an active duty military service member arriving in Hawaii, your Personnel Office will ensure that you in-process through your service's Military Treatment Facility (MTF). There, you will be presented with available Tricare Healthcare System options.

In Hawaii, TriWest Healthcare Alliance is the TRICARE Managed Care Support Contractor and civilian partner with the Department of Defense's military health care system.

For more information about TRICARE, please call (888) 874-9378 or visit your nearest Service Center. There is a TSC located near the Oceanside Entrance of Tripler Army Medical Center (TAMC).

Clinic Orientations for Newcomers
and Newly Eligible Prime Enrollees
Each primary care clinic offers Orientation Sessions that explain Prime. Spouses are encouraged to attend the orientation with active duty service members. You and your family will be assigned a Primary Care Manager (PCM) at your respective clinic that will manage your health care.

Most active duty Army personnel will receive care at Tripler or the Schofield Barracks Health Clinic (SBHC).

Liaison Offices
Personnel from the other armed services may obtain assistance through their respective liaison offices. Liaison desks for Army, Air Force, Navy and Marine Corps are all located on the first floor, B Wing, near the Tripler Oceanside entrance; call (808) 433-6611.

Direct lines are as follows:
Air Force Liaison (808) 433-6775
Army Liaison (808) 433-6114
Marine Corps Liaison (808) 433-6614
Navy Liaison (808) 433-6611
Coast Guard (808) 433-9800
Veterans Admin (808) 433-0490

Primary Care Orientations
The Tripler Internal Medicine and Family Medicine clinics conduct clinic orientations for new arrivals and newly eligible Tripler Prime enrollees. The purpose of these orientations is to improve primary care access and beneficiary satisfaction by introducing enrollees face-to-face with their primary care teams and by educating them on how to best access the Tripler health care system.

Orientations cover a variety of topics, including clinic hours, how to make an appointment, how to contact your Primary Care Manager (PCM), after-hours care options, how to change your PCM, how to refill a prescription when away from Tripler, how to obtain free over-the-counter medications, how to obtain a "Self Help" health care guidebook, and other useful information that will reduce the challenges arising from being mis- or uninformed.

Contact your Primary Care Clinic to schedule your PCM orientation. The Family Medicine Clinic conducts orientations every Monday, in the Family Medicine Clinic Conference Room located in D Wing, 1st Floor. Appointments can be made by calling (808) 433-2500.

The Internal Medicine Clinic conducts orientations the second Tuesday of every month, in the Internal Medicine Clinic Conference Room located in H-Wing, 3rd Floor. Appointments can be made by calling (808) 433-6641.

The Pediatrics Clinic is located in G-Wing, 4th Floor. Appointments may be made by calling (808) 433-9226.

Having a Baby?
Congratulations from the staff of Tripler Army Medical Center and Schofield Barracks Obstetrics (OB) clinics. Four options for prenatal care are available:
Tripler Army Medical Center OB and Gynecology Clinic: Routine and complicated (high risk) OB care for the duration of your pregnancy.
Schofield Barracks OB Clinic: You can receive your OB care up to 40 weeks as long as there are no complications.
Certified Midwife Program (Tripler only): Allows you to be seen by nurse midwives during your pregnancy and then to have a midwife present for the birth of your baby. If you are interested, request an appointment with one of the midwives and discuss your interest with them. This option is limited to women who have a low risk of needing any intervention during delivery.
Women may also choose the option of being followed during their pregnancy by their family medicine physician. Currently, Family Medicine sees obstetrical patients at Tripler and Schofield Barracks.

The OB/GYN department provides several Women's Health Nurse Practitioners who provide uncomplicated prenatal and postpartum care. All staff physicians providing obstetrical care are fully credentialed and are either board-certified or board-eligible with their national organizations. In addition to eight OB/GYN generalists, seven sub-specialists are available in a variety of areas, including providing care for women with high-risk pregnancies, infertility, GYN oncology (cancer) and urology/gynecology (pelvic/bladder problems).

Tripler Army Medical Center sports newly renovated Labor/Delivery/Recovery (LDR) rooms with the intent of providing family-centered care. The remodeled LDR rooms are large, filled with color-coordinated furniture packages. Jacuzzis are installed in the rooms to help ease labor pains.

The care at Tripler is documented to be absolutely outstanding. The National Prenatal Information Center collects data quarterly from military and civilian hospitals that have OB services as a large aspect of the facility's care. Tripler consistently scores better than the national average in many areas. The aspects of care that are monitored include the cesarean section rate, infant birth complications and low birth weight babies. Tripler is also one of the few island medical facilities to have an NICU (Neonatal Intensive Care Unit) with a neonatologist available 24 hours a day.

The typical post-delivery stay is 36 to 48 hours and new moms should feel at home in private postpartum rooms. Mothers must be eligible beneficiaries to deliver at Tripler and should call (808) 433-5927 for more information.

Important Telephone Numbers
Tripler Army Medical Center provides a telephone line dedicated to the hearing impaired. Please call (808) 433-5767 and ask for assistance from information receptionists if you are unsure of the route of your destination or have any other questions about Tripler and its services.

Websites
http://www.tamc.amedd.army.mil/
http://www.usarj.army.mil/
(under Tenant Units and Activities)
To find clinic telephone numbers, click on the "Departments" link, then click on the "Clinics" link.

Unless specified otherwise, Tripler's extensions are reached by dialing 433 before the extension listed. When you are inside the hospital, dial 3 and the extension. To call Tripler telephone numbers using DSN from the Mainland, please dial (315) 433-xxxx (the last four digits listed).

Emergency Room (808) 433-3706 or 433-3707
Ambulance 911
Information Center (808) 433-6661/2/3

Where to go for Appointments
When you come to Tripler, it will be more convenient if you select the entrance nearest the wing in which you have an appointment. For appointments anywhere in the A, B or C Wings, park and enter on the Oceanside. For appointments in D Wing, park on the Oceanside and enter through the D Wing entrance at the far end of Tripler's Oceanside, just past the bus stop on the right. For appointments in the F, G and H Wings, park on the Mountainside and use the Mountainside entrance.

At both main entrances, you will see the Tripler Interactive Information Center, a digital concierge that will guide you to where you need to go.

Additional parking is available in the hospital parking structure across the street from the Mountainside Entrance on Patterson Road.

Tripler also provides a Tripler Trolley passenger van, which you can take advantage of during inclement weather or if you just need assistance getting to where you're going. Simply dial (808) 433-1200 and the Trolley will come get you where you are parked and take you to where you need to go. Another telephone call as you are leaving will get you a ride back to your car. Although this service is available 24 hours a day, seven days a week, it is not a guarantee that a driver will be available for every call.

The following pages list the locations and telephone extensions of various clinics and activities.

Please ask for assistance from information receptionists or use the Interactive Information Center if you are unsure of the route of your destination or have any other questions about Tripler and its services.

Tripler Appointment Line
The following is what you will hear when you call the Central Appointment System at (808) 433-2778; it's the Main Message during operating hours:

Aloha! Welcome to the information desk and patient appointment services at Tripler Army Medical Center and Schofield Barracks, Hawaii.

If this is a medical emergency, please hang up and dial 911 or go immediately to the nearest emergency room. If you would like general health information or would like to educate yourself about a particular condition, please log onto http://www.tricareonline.com/, or http://www.triwest.com/, or call 888-TriWest to access the 24-hour audio library. If you would like to book an appointment, please choose from the following selections. When you hear the clinic that you desire, press the corresponding number on the telephone. If you know the extension you are calling, you may press it now.

Press 1 for Information Desk, Tripler Central Appointments, Consult Manager, and Schofield Barracks Health Clinic.
Press 2 for Surgery clinics.
Press 3 for Pediatrics.
Press 4 for OB/GYN and Family Medicine at Tripler.
Press 5 for Radiology clinics.
Press 6 for Medicine clinics.
Press 7 for Psychiatry and Psychology.
If you need to hear the clinic choices again, please press 9 at this time. If you are dialing from a rotary telephone or are not sure which clinic you require, please stay on the line and an operator will assist you.

As stated in the recording, if you hear the code for the clinic you wish to call, you can press the numbers when the voice tells you to, without listening to all the menu options. Below, the various specialty clinics and health service providers connected to the CAS (Central Appointment System) are listed alphabetically and/or by major medical departments. Use the directory to the left if you don't want to listen to all the menu options.

Tripler has simplified the process of making appointments. We have added more clinics to the Central Appointment System. By calling one telephone number, you can make a number of clinic appointments. The telephone number to call is (808) 433-2778.

Tripler's Central Appointment System enables a patient to make appointments for a number of different clinics with one telephone call. Busy times for operators are 7:30 to 9 a.m. and 11 a.m. to 2 p.m. Busy days are Mondays, Tuesdays and after holidays. The best days to call are Thursday and Friday afternoons and on paydays. The Central Appointment System is closed on Saturdays, Sundays and all federal holidays. To schedule appointments, call (808) 433-2778. Hours of operation are Monday through Friday, 7:30 a.m. to 4:25 p.m.

Tripler uses an Automatic Call Distribution System. The system allows you to direct yourself to a clinic appointment clerk. The recording says the following:

1. Patients should not walk into clinics without an appointment, except for emergencies and announced walk-in clinics.
2. Patients should have their sponsor's Social Security Number and other required DEERS (Defense Enrollment Eligibility Reporting System) information available when they call for an appointment.
3. Appointment personnel will ask screening questions about a patient's medical problems so that proper referral to the correct clinic can be made.
4. Patients who find they cannot keep a scheduled appointment should call as soon as possible to cancel in order that the appointment slot may be filled with another patient. Call the 24-hour cancellation line at (808) 433-1177/1164.

Information Center
Personnel working at the Information Center receive hundreds of questions daily. They have a vast amount of knowledge about Tripler. If you have a question about Tripler, call Information Center personnel at (808) 433-6661/2/3. If personnel there don't have the answer, they will guide you to the correct source for the right answer.

Outpatient Medical Records
The Outpatient Records Office is located just inside the Mountainside entrance. Family Medicine patient records are maintained separately in the Family Medicine Records Office, located at the clinic on Wing 1D, Oceanside. Upon arrival to the islands, you must bring your records and military ID to the Medical Records Office to register. Patients are no longer authorized to hand-carry their records. Medical records for appointments will have already been forwarded to the appropriate clinic through notification between the clinic and the Outpatient Record Office.

Patients with records maintained at other military health clinics on the island should be aware that there is a courier service and an electronic health records system that does not require hand-carried records to Tripler clinics. The only exception is a Navy service member whose duty assignment is a ship. If you have any questions, please call (808) 433-3569.

Medical Correspondence/
Release of Information
The Medical Correspondence Office is located on G1, basement floor of the Oceanside A Wing, Room 152 (G1 A/152). Patients needing copies of their inpatient or outpatient medical records must complete a requestform before Medical Correspondence can release any medical information. Requests take 15 to 30 days, so you will be required to leave your address and telephone information. Examples of release of information include temporary disability insurance, medical statements, lab or X-ray results to other outside physicians, retrieval of medical information from other hospitals or physicians, PCS/ETS and personal copies of medical records. Medical information will not be released to spouses without the patient's ID card, power of attorney and patient's signature on a request for releaseform indicating release to spouse is requested. Requests may be faxed to (808) 433-1551. If you have any questions, please call (808) 433-2526/2527.

DEERS—Defense Enrollment
Eligibility Reporting System
Soldiers are enrolled in the Defense Enrollment Eligibility Reporting System (DEERS) when they enter active duty. To enroll family members, legal documentation is required. Soldiers can update the status of family members by presenting legal documents, such as marriage certificates, birth certificates or adoption papers at their local Military Personnel Office. If this is not done, family members may be denied health benefits other than emergency care. It is important to enroll newborns in DEERS as soon as possible after birth.

If you have any questions about DEERS, call (808) 433-9166 or (800) 527-5602.

Safety Tips
Remember these safety tips while in the hospital:
Ask for help if you need it. Don't be afraid or embarrassed, we're here to assist you.
Follow the instructions from your physician or nurse about treatment, activities, diet, etc.
Prior to using, familiarize yourself with medical equipment, such as wheelchairs, crutches, etc.
Use caution getting in and out of bed and moving about the hospital.
Check with the hospital staff before plugging in any electrical appliances from home, i.e., radios, computers, VCRs, etc.
Please do your part to make your hospital stay as pleasant and safe as possible.

If you have a question or concern about safety, please call the Safety Office at (808) 433-6078, Monday through Friday, 8 a.m. to 3:30 p.m.

Smoking
Smoking is only allowed in designated smoking shelters/areas outside the hospital. There is no smoking inside the hospital.

Tripler Provost Marshal Office
The Tripler Provost Marshal Office operates during regular business hours from offices located on the third floor, B Wing. Identification badges, vehicle registration and other police information are available to staff, patients and the public. The CAC and Military ID Card, ID Badge and Vehicle Registration sections are located in the Aloha Center just inside the Oceanside entrance. Hours of operations are Monday, Wednesday and Friday, 8 a.m. to 3 p.m.; Tuesday and Thursday, 8 a.m. to 2 p.m.

For after-hours police assistance, please call (808) 433-1111.

Handicapped Parking Permits are issued at various Satellite City Halls throughout Oahu or the Department of Transportation Services—Street Usage Section, Honolulu Municipal Building, 650 S. King St., Honolulu, HI 96813. Application forms may be picked up at any Satellite City Hall.

Vehicles/Parking
Patients and visitors have priority in all Tripler parking lots. The Tripler DA police issue citations whenever hospital staff inappropriately park in a patient parking lot. The patient lots are all the close-in parking locations on the Mountainside and Oceanside areas of the facility. If you expect to be at Tripler for an extended stay, you are encouraged to leave your vehicle at home.

If it's necessary to park your vehicle at Tripler during your stay, the following procedures should be followed: Park the vehicle in the vicinity of the flagpole. Ensure that all valuables are removed from the vehicle or are placed out of sight. Ensure all windows are up and that the vehicle is properly secured. If the vehicle will remain within Tripler's parking area longer than 72 hours, notify the Tripler Police by calling (808) 433-1111. Patients should be able to provide a description of the vehicle and license plate number. This description will help to ensure the security of the vehicle and prevent the possibility of removal as an abandoned vehicle. The VA Garage at P1, P2 and P3 levels are available for patients of the VA and Tripler. Staff are permitted to park on levels PB (basement) and P4 (rooftop).

Veterans Benefits
Veterans and their family members who would like information about or assistance in obtaining Veterans Affairs benefits, including disability compensation, vocational rehabilitation, loan guarantees and survivors benefits, may call the VA Regional Office (RO) at (800) 827-1000. The RO is located Oceanside on Ward Road, E Wing, Room 1B 100. For VA medical services, call the VA Spark Matsunaga Medical Center at (808) 433-0600.

Hospital Discharge and Clearance
Normally, you will be discharged during duty hours (8 a.m. to 4 p.m., weekdays) and process through the Hospital Treasurer's Office located just inside the Oceanside entrance on the right. You or your sponsor must settle your account at the time of discharge or arrange for payment with the Treasurer's Office. Payment can be made in cash or by check, money order, traveler's check, payroll deduction, MasterCard or VISA.

Payment by check is the only form accepted from patients discharged after normal duty hours, weekends or holidays. Patients are to process their discharge in the Admissions and Dispositions Office, fifth floor, A Wing. Telephone: (808) 433-6112.

In addition, active duty patients, please process through your appropriate service liaison, located in Room 1B 101 on the first floor of the Oceanside B Wing weekdays, 7:30 a.m. to 4 p.m. For discharge after duty hours, contact your unit's Personnel and Administrative section.

Inpatient Care
The Admissions and Dispositions office is located on the first floor, Oceanside. Telephone: (808) 433-6112.

Emergency Room
Which patients should go to the Emergency Room? The Emergency Room is designed to care for problems that require rapid attention by a physician, such as a suspected heart attack, loss of consciousness, difficulty breathing, a broken bone or severe injury. Patients with emergencies have priority over non-emergent conditions. Minor problems like most rashes and colds, problems that are a few days old but not getting to the point of desperation, and requests for prescription refills should not be seen in the ER, but at the patient's Primary Care Clinic. If you are active duty, sick call is also an option. Keep in mind that, although we strive to keep your wait time to a minimum during your visit to the ER, the most serious cases will be seen first, and this procedure can sometimes increase your wait time.

If you feel you have a serious emergency medical condition, call 911 for an ambulance.

Nursing Staff
Throughout your hospital stay, a highly skilled nursing staff works together with you and your physician to restore, promote and maintain your health and well-being. Wherever your care is provided, you can count on nursing staff to welcome you and your family and make you feel at home. Professionally trained nurses will continually plan, coordinate and provide the expert care and teaching you require.

Nurses understand how important meeting your special needs and concerns are to your health and well-being. Tripler nurses are the pride of the Pacific. We are here for you!

Your Next Step
Remember, any outpatient care you receive in a military clinic or hospital is at no cost to you. Whenever you receive care from civilian providers in Hawaii, your Program helps to cover the cost of care. It's important for you to understand and decide which Program choice is right for you.

Our Service Center staff are prepared to help you understand the Program and select the most appropriate Program. They can also help you select a Network Provider, choose a PCM, enroll in Prime and help explain your bills or claims. You may call (888) 874-9378 or visit the Service Center located nearest you Monday through Friday, 7:30 a.m. to 4:30 p.m. The office is closed Wednesday, 2:30 to 3:30 p.m.

Service Center -
Tripler Army Medical Center
Room 1A028 Oceanside, 1st Floor

Service Representatives
For emergent care: No authorization is required. Call 911 or seek care.
If assistance is needed to locate a provider, call TriWest at (888) 874-9378.

For Urgent and Follow-Up care:
1. Call TriWest at (888) 874-9378 if assistance is needed to locate a provider.
2. Call your PCM so a referral for urgent care can be entered in the system.
3. Call the Hawaii Region Referral Center at (800) 322-8262 for questions or if follow-up care is needed.

If you get the voice mail option, provide your patient name, last four of your sponsor's social security number, a telephone number where you can be reached, the city and state from which you are calling, brief description of medical need and the name and location of your Hawaii PCM (e.g., This is John Doe, 8880. I have an earache, am enrolled at SBHC to Dr. Jones. I am currently in Phoenix, Ariz., and can be reached at (123) 456-7890. I am calling in reference to...)

Surgical Admission Center
The Surgical Admission Center (SAC) combines the Pre-Op Anesthesia Conference (for patients going to surgery), the Same-Day Admission Program and the Ambulatory Surgery Center. Pre-op appointments are made one to 30 days in advance of surgery for anesthesia and nursing assessments of patients undergoing surgery.

SAC is located on 6C1. The telephone number is (808) 433-5999/5998. It is open Monday through Friday, 4:45 a.m. to 9 p.m.

U.S. Army Health Clinic, Schofield Barracks
General Information
The U.S. Army Health Clinic at Schofield Barracks (USAHC-SB) provides a wide variety of services and quality health care to the majority of the 36,000 Soldiers and their families assigned to the 25th Infantry Division, 8th Theater Sustainment Command, other commands, as well as some military retirees. Schofield's health clinics provide more than 50 percent of all Army primary health care in Hawaii.

USAHC-SB is also responsible for deployment cycle medicine for most Soldiers on Oahu and runs the largest Soldier Readiness Processing site in the Pacific.

USAHC-SB is a historical structure that has been extensively modernized. The current facility was constructed in the early 1920s and expanded during the next decade as a hospital. In 1965, hospital services were transferred to Tripler Army Medical Center, and USAHC-SB became exclusively an outpatient facility. Since that time and especially since Sep. 11, 2001, health care services have expanded dramatically to accommodate the growing mission.

Now one of the largest outpatient clinics in the U.S. Army, with 19 buildings on six acres, USAHC-SB is located on Waianae Avenue at McCornack Road on Schofield Barracks.

Family Medicine Clinic
Family Medicine Routine appointments
Monday through Thursday, 7:30 a.m. to 8 p.m.; Friday, 7:30 a.m. to 3:30 p.m.; Saturday, 8 a.m. to 4 p.m.

Every family enrolled in Family Medicine is assigned a personal physician. Family Medicine provides medical services to family members of all ages (infants to adults), to include routine medical care, gynecological care, routine physical examinations and well-baby checks, school physicals, and minor surgeries (vasectomy and wart removal). Every active duty family, whose sponsor is stationed or resides on Schofield Barracks, may enroll in the Family Medicine Service. Retired personnel and their families may also enroll.

Pediatrics Clinic
Pediatric Routine appointments
Monday through Friday, 7:30 a.m. to 3:30 p.m.

Aviation Medicine
The USAHC-SB operates the medical center's Aviation Medicine Service. Active duty Army personnel on flight status receive routine outpatient care from this clinic. Each service member has a designated flight surgeon based on the sponsor's unit of assignment.

Acute Care
The Acute Care Clinic is open seven days a week, 6 a.m. to 9 p.m. for urgent care. These hours are subject to change. The USAHC-SB Acute Care Clinic operates from 6 a.m. to 9 p.m., daily, and is staffed with a physician, nurse and emergency medical technicians. The Acute Care Clinic can be reached at (808) 433-8850.

The Acute Care Clinic treats most acute medical problems and injuries, and will stabilize and transport more serious patients to Tripler Army Medical Center or other medical facilities.

The Acute Care Clinic is available to anyone eligible to receive military health care. Emergency ambulance service is also provided 24 hours a day for Schofield Barracks, Wheeler Army Airfield, Helemano Military Reservation, Kunia Tunnel and NAVCAMS EASTPAC. All ambulance requests should be directed to the city ambulance dispatch service by dialing 911. Behavioral Health

The Schofield Health Clinic is the home of the Soldier and Family Assistance Center (SAFAC), an umbrella organization consisting of four behavioral health clinics. The SAFAC offers services to active duty Soldiers via the Soldier Assistance Center, (808) 433-8600; to adult family members through the Adult Family Assistance Center, (808) 433-8130; to child and adolescent dependents at the Child and Adolescent Assistance Center, (808) 433-8175; and marriage and family therapy services at the Marriage and Family Therapy Center, (808) 433-8550. Services include individual, group and family therapy, and medication management and psychological testing. Ongoing groups include deployment support for families and a post-traumatic stress disorder (PTSD) group for redeploying Soldiers. The SAFAC also operates a 24-hour assistance line at (808) 655-6600 for Soldiers and family members who may have questions about services in the Schofield community.

Soldier Evaluation for Life Fitness (SELF)
The SELF assessment is a post-deployment comprehensive assessment that is focused on behavioral health issues in Soldiers during the 90-180 post-deployment health reassessment window. The SELF assessment consists of two stages: a computerized survey and a clinical interview conducted by a behavioral health-trained provider. The survey is a questionnaire that combines items from the Department of Defense's Post Deployment Health Reassessment (PDHRA; DDform 2900) with screening measures assessing physical wellness and behavioral health. The physical wellness screens yield information on several areas, including preventive medicine, tobacco cessation, injury prevention, alcohol use and nutrition.

The second stage of the SELF process is a clinical interview. Based on their questionnaire responses, Soldiers are assigned to an interview category ranging from a 15-minute low-intensity interview to a 60-minute interview conducted by a doctoral-level provider.

The Hawaii SELF program includes behavioral health follow-up services that include psychoeducational classes, workshops and outpatient individual and group psychotherapy. All treatment is evidence-based and time-limited. In the future, the SELF program will be conducting an intensive outpatient treatment program for PTSD, as well as outreach and prevention programs in the SB community. Please call (808) 433-0880 for more information about the Hawaii SELF Program.

Army Substance Abuse
Program Clinic (ASAP)
The Army Substance Abuse Program Clinic (ASAP) provides intensive outpatient services for alcoholism and drug addiction for adults ages 18 to 65. The ASAP Clinic is located in the Schofield Barracks U.S. Army Health Clinic, Building 673, on the first floor. No appointment is required for an initial consultation. Individual, group and family services are provided to increase patients' awareness of the impact of alcohol and drugs on their lives and to facilitate responsible decision-making for a healthy and productive lifestyle. The telephone number is (808) 433-8700.

ASAP services are authorized for personnel who are eligible to receive military medical services or eligible for medical services under the Federal Civilian Employees Occupational Health Services Program. In addition to military personnel, eligibility includes the following:
1. U.S. citizen DoD civilian employees, to include both appropriated and non-appropriated fund employees.
2. Foreign national employees where Status of Forces Agreements or other treaty arrangements provide for medical services.
3. Retired military personnel.
4. Family members of eligible personnel.
5. Other service personnel under the administrative jurisdiction of an Army installation commander.

Specialty Services
A variety of specialty clinics and support services are located in the complex. These include Physical Therapy, Audiology, Occupational Health, Occupational Therapy, Physical Examinations, Optometry, Orthopedic/Podiatry/Cast Clinic, Army Public Health Nursing, Radiology, Pharmacy and Medical Laboratory.

Medical Records/Outpatient Registration
Active duty personnel are required to turn in their health records at their unit aid station, Aviation Medicine Clinic or Troop Medical Clinic. Family members will turn in their outpatient treatment records to the USAHC-SB medical records section.

Newly arrived personnel without medical records, to include family members, should report to the medical records section to receive a new medical card for embossing medical forms, and to be registered in the medical center's computer system. This system, called CHCS, links all military treatment facilities in Hawaii, and assists in making patient appointments, contacting patients when necessary, and in ordering prescriptions, X-Rays, laboratory tests and receiving the results.

The Warrior in Transition Clinic
The Warrior in Transition Clinic provides a comprehensive intake as well as primary care for Soldiers enrolled in the Warrior Transition Battalion.

VA Pacific Islands Health Care System
and VA Honolulu Regional Office
Tripler, the VA Pacific Islands Health Care System, and the VA Honolulu Regional Office work very closely together and are involved in joint venture projects. The VA offices are co-located with Tripler's staff on Moanalua Ridge. To reach the Spark M. Matsunaga VA Medical Center, call (808) 433-0600, or the VA Honolulu Regional Office at (800) 827-1000.

Dental Services
Tripler Dental Clinic
Location
The Tripler Army Dental Clinic is located in the D wing at the Tripler Army Medical Center. The clinic is only staffed and funded to treat active duty Soldiers. Please call (808) 433-5370 to schedule an appointment.

Services Available
General Dentistry, Dental Hygiene, Endodontics, Prosthodontics, Orthodontics (in support of the OMFS training program), Periodontics and Pedodontics.
Hours of Operation: Monday through Friday, 7:15 a.m. to 4:15 p.m. Call if doors are locked.
After Hours: Emergency dental care can be obtained at the Schofield Barracks Main Dental Clinic at Building 660. It can be reached at (808) 433-8814.

Routine Dental Care
Active Duty Military—All dental services are available. Routine dental care is provided to all active duty Army Soldiers assigned to eastern Oahu. Care will also be provided to other active duty military service members who are assigned for duty on the Tripler Army Medical Center installation.

Beneficiaries other than active duty—Routine dental care for all patients other than active duty at the Tripler Dental Clinic is extremely limited. Routine dental treatment for all patients other than active duty is with civilian dentists accessed through the Dental Plan, as mandated by federal law. Extremely limited space-available care is accessed by being medically adjunctive for dental treatment or as teaching cases.

Teaching cases—A limited number of other than active duty patients can be seen in support of the Oral and Maxillofacial Surgery Residency Program. This care may include extraction of wisdom teeth, removal of growths, repair of facial fractures and surgery to improve facial or masticatory functions. A limited number of eligible children are seen in support of the Advanced General Dentistry Residency Program. This care may include fillings, extractions, crowns, root canal treatments, space maintainers, habit therapy appliances and early interceptive and preventive orthodontic corrections.

Medically Adjunctive Dental Care—Dental care that will significantly improve the outcome of the medical care the patient is receiving while an inpatient and/or cannot be provided to the patient by the civilian community as an outpatient. A limited number of eligible children, who are enrolled in the Exceptional Family Member Program because of their special needs and because they require specialized behavior management in the hospital setting, may be seen by the pediatric dentist.

Schofield Barracks Dental Clinic
Location and Hours
The Schofield Barracks Dental Clinic is located in Building 660 on McCornack Road, and its hours of operation are Monday through Friday, 7:15 a.m. to 4:15 p.m. The clinic is only staffed and funded to treat active duty Soldiers. Please call (808) 433-8903/8904 to schedule an appointment.

Na Koa Dental Clinic
Location and Hours
Because of the increase in active duty Soldiers in Hawaii, in Mar. 2008, the Na Koa Dental Clinic opened its doors on the first floor of Building 678, at Schofield Barracks Health Clinic. The clinic serves Soldiers of the 8th TSC, 8th MP Brigade, 130th Engineer Brigade, 45th Sustainment Brigade, 249th Engineer Battalion, 559th Transportation Group, 56th Personnel Support Battalion, 249th Engineer Battalion, 102nd CID, and other small Army units.

Dental Sick Call (Emergency Care)
Dental sick call hours are weekdays, 7:30 to 9 a.m. and 12:15 to 2 p.m.
After-duty hours emergency care is available for active duty Soldiers only. Report to the Schofield Barracks Acute Care Clinic (ACC), Monday through Friday, 4 to 9 p.m.; Saturday and Sunday, 6 a.m. to 9 p.m. If a situation arises after the ACC closes, call (808) 433-8814.

Emergency care is limited to the following: relief of pain; treatment of acute infection; control of life-threatening oral conditions, such as bleeding; and treatment of trauma to teeth, jaws and associated facial structures. Emergency dental care does not include permanent fillings of decayed or broken teeth or the prosthetic replacement of teeth.

Dental Program
The Dental Program (TDP) is a voluntary, comprehensive dental insurance program offered worldwide by the Department of Defense to family members of all active duty Uniformed Services personnel and Selected Reserve and Individual Ready Reserve (IRR) members and/or their family members. United Concordia is the administrator of this program, through which family members and Reservists receive dental care from civilian dentists in the local community. Active duty military are encouraged to enroll their family members in TDP; otherwise, they should be prepared to pay 100 percent of their family members' dental costs in the civilian community.

For more information, to enrollment or find participating civilian dentists, view United Concordia's website at http://www.ucci.com or call (800) 866-8499.

Active Duty Dental Plan: Please check with your dental clinic or the Tricare online website, http://www.Tricare.mil, about a new dental plan for active duty military personnel implemented in 2009.