Army Community Service
ACS at Fort Richardson is located on the first floor, in the west wing of Bldg. 600.
Call 384-1517 for more information.
The Armed Services YMCA Military WIC Clinic (384-0261) is co-located with Fort Richardson ACS.
ACS at Fort Wainwright is located in Bldg. 3401 on Santiago Avenue. Call 353-7298.
ACS at Fort Greely is located, in the north wing of Bldg. 655.
Call 873-4346 for more information.
The Information, Referral and Follow-up (I&R) Program in-processes and out-processes all newcomers, provides individual and family assessment and assistance, provides information about community resources and outreach assistance, and offers help in problem resolution. The I&R staff can help clients find the answers to perplexing problems or find information that is not readily available.
Call 384-1517 at Fort Richardson,
353-7298 at Fort Wainwright or
873-3284 at Fort Greely.
The Family Advocacy Program (FAP) mission is to prevent child abuse, domestic violence, and sexual assault through education and intervention activities such as command education, troop education, parent education and support, community education, youth and safety education, offender accountability, and abuse prevention training.
Educational programs to manage stress, time, conflict and anger are available to Soldiers, dependents and units. Training to improve family life and build relationship skills is also available.
Call 384-1006 at Fort Richardson,
353-7317 at Fort Wainwright
or 873-3285 at Fort Greely.
The FAP's New Parent Support Program (NPSP) home visitor reaches out to expectant, new families and/or young families to provide ongoing support services such as educational workshops and ongoing special events. FAP and NPSP staff members offer a variety of playgroups, parenting classes and home visiting educational services to enhance family life.
Call 384-7506 at Fort Richardson,
353-7515 at Fort Wainwright or
873-3285 at Fort Greely.
The FAP Victim Advocacy Program reaches out to the victims of domestic violence, whether Soldiers or civilian family members. Victim Advocates provide advocacy, court accompaniment, safety planning and many other victim services, as needed.
Call 384-0261 at Fort Richardson,
353-4202 at Fort Wainwright or
873-3285 at Fort Greely.
The FAP Sexual Assault Prevention and Response Program is a new program for all victims of sexual assault. The Sexual Assault Response Coordinator (SARC) is responsible for training deployable sexual assault response coordinators and unit victim advocates, coordinating the Sexual Assault Review Board and responding to all sexual assaults.
The SARC provides annual, pre-deployment, and post-deployment training to all Soldiers and education on sexual assault upon request. This program is a confidential resource for active duty victims.
Call 384-7272 at Fort Richardson,
353-7272 at Fort Wainwright or
873-3285 at Fort Greely.
Mobilization and Deployment Readiness Program
The Family Readiness coordinator and the M&D staff manage this program to promote well-informed, self-sufficient and confident Army families, and reduce their stress and isolation by linking them quickly with their new community.
The coordinator is the primary support person for Family Readiness Group (FRG) training, coordination and liaison. The FRG is a primary communication bridge between unit commanders and family members. The ACS program coordinator presents both regularly scheduled and special rear detachment operations training, Operation R.E.A.D.Y., mobilization and deployment briefings and other special programs for Soldiers and family members. Mobilization and Deployment provides support and resources for rear detachments during deployments.
The M&D program also promotes self-reliance by educating family members and service members about preparing families for deployment. Unit family readiness groups and rear-detachment commanders are given information and training on strategies for coping with military separation.
The staff also provides assistance to prepare units for deployment such as briefings and information on community resources, financial preparedness, and maintaining family relationships and what to expect when the deployed Soldier returns home. Additionally, the deployment specialists are the local experts on Military One Source.
Call 384-6736 at Fort Richardson,
353-4374 at Fort Wainwright or
873-4346 at Fort Greely.
The Army Family Team Building program manager and master trainers inform family members about the Army, allowing Soldiers and family members to improve their local community. They work closely with Soldiers and family members to improve the overall readiness of the force by teaching and promoting personal and family readiness through progressive and sequential education for everyone from newcomers to seasoned veterans. Topics vary from military customs and courtesies to leadership skills and group conflict management. Soldiers can earn promotion points by completing AFTB training in a combination of online and classroom settings.
Call 384-1513 at Fort Richardson,
353-2382 at Fort Wainwright or
873-4346 at Fort Greely.
The Army Family Action Plan program gives grassroots support to Soldiers and family members to raise issues as far as Headquarters, Department of the Army and the United States Congress to change laws to improve the quality of life and community well-being when circumstances, finances and/or regulations prevent making changes that can benefit the local garrison. Most local AFAP issues are resolved through the local program; those that are not are forwarded up the chain of command as necessary to achieve resolution.
Call 384-1513 at Fort Richardson,
353-2382 at Fort Wainwright or
873-4346 at Fort Greely.
The Relocation Readiness Program provides a wide range of services to relocating families. One excellent program is the Standard Installation Topic Exchange Service, an automated database of military installations worldwide. Other services include welcome packets, relocation adjustment workshops, pre-move and post-move workshops for newcomers, travel maps and cultural- diversity programs, including English as a second language. The RRP also provides a well-supplied lending closet for Soldiers and families in transition that is stocked with a wide range of kitchen and household items for temporary loan. The program provides an outstanding, free, newcomers orientation for every Soldier and family member who arrives at forts Richardson and Wainwright. ACS pays for childcare for those attending the orientation.
Call 384-1515 at Fort Richardson,
353-7908 at Fort Wainwright or
873-3284 at Fort Greely.
The Employment Readiness Program offers individual and group services that maximize opportunities for family members to attain initial or better employment.
Training on resume writing, interviewing techniques, dressing for success and career planning are among the classes available to ensure family members locate the best possible job with career potential. The program manager is available to assist customers in reviewing current job openings on and off post.
Call 384-6716 at Fort Richardson,
353-4327 at Fort Wainwright or
873-2479 at Fort Greely.
The Financial Readiness Program provides budget counseling, debt liquidation and credit information, consumer education, checkbook management assistance, and positive, lifetime, financial planning through individual counseling sessions and community education classes.
Consumer assistance with handling deceptive, illegal or unethical business practices is also available. The Financial Readiness Training for First-Term Soldiers program is a mandatory, eight-hour, twice-monthly presentation provided to all first-term Soldiers; family members are welcome to attend.
Call 384-7509 at Fort Richardson,
353-7438 at Fort Wainwright or
873-2479 at Fort Greely.
The Exceptional Family Member Program provides social services support, information and advocacy to family members with special needs. EFMP links exceptional family members to proper services and, upon departure, screens them again to ensure proper services will be in place at the next duty station. The EFMP manager advocates for and provides direct casework services to EFMP clients and follows up with them and their service providers to ensure they are receiving appropriate services. The manager maintains up-to-date and accurate information on available resources and assists EFMP clients to prepare for their next duty assignments.
Call 384-0225 at Fort Richardson,
353-4243 Fort Wainwright or
873-3285 at Fort Greely.
The Army Volunteer Corps is managed by the Army Volunteer Coordinator (AVC) who registers all post volunteers and assists in placing them in positions of their choice. The coordinator also assists supervisors with volunteer placement and problem solving.The ACS volunteer manager directs the efforts of volunteers in many of the ACS program areas to expand the entire program's service delivery capabilities and provides volunteer job descriptions, training and orientation, recognition and accounting for time contributed. Free childcare is provided to ACS volunteers while they are working at ACS, as funds permit.
Call 384-6716 at Fort Richardson,
353-4327 at Fort Wainwright or
873-4346 at Fort Greely.
Emergency Food Program:
Emergency food assistance support is available at both ACS offices. The FRP manager operates the program, and the Army Emergency Relief Officer assists to provide emergency food assistance support to Soldiers or family members who request funds for emergency food to meet short-term needs. Additionally, the soldier's chain of command (supervisor, squad leader, first sergeant or commander), FRG leader, chaplain and others may contact the FRP manager to refer Soldiers for assistance.
Call 384-7509 at Fort Richardson,
353-7453 at Fort Wainwright or
873-2479 at Fort Greely.
Soldier and Family Life Consultant Program:
Need someone to talk with? Is something different? Feeling out of control? Soldier and Family Life consultants are available to provide short term confidential assistance to Soldiers and dependents.
Call 382-1407 at Fort Richardson,
388-2553 at Fort Wainwright or
460-0182 at Fort Greely.
Army Emergency Relief (AER):
Army Emergency Relief provides emergency financial assistance to eligible Army personnel, their families, retirees, widows and orphans. Categories of authorized assistance include, but are not limited to, non-receipt of pay, emergency travel expenses, rent, food, utilities, medical and dental expenses and essential vehicle repairs.
AER can provide loans to get your vehicle winterized. Unit commanders can approve up to two loans per year in limited amounts to protect Soldiers and family members from predatory lenders. AER exists solely for "helping the Army take care of its own."
Call 384-7478 or 384-2099 for Fort Richardson,
and 353-7453 for Fort Wainwright or
873-3285 for Fort Greely.
Callers can be transferred to an AER representative after duty hours by contacting the USARAK Command Operations Center at 384-6666, or (800) 410-9144.
Army Substance Abuse Program(ASAP)
ASAP is a command program providing alcohol and other drug abuse prevention, education, identification, referral and treatment services to Soldiers and civilian employees; family members of active duty Soldiers and retired active duty, if funding permits. ASAP services are free of charge and appropriate confidentiality is maintained.
The U.S. Army Garrison Alaska ASAP programs include prevention and education services, biochemical testing services, risk reduction programs, Employee Assistance Program, and the Adolescent Substance Abuse Counseling Service. USAG Fort Richardson ASAP also supports the Medical Department Activity-Alaska ASAP Counseling Centers, where substance abuse treatment is provided, and the installation Drug Abuse Resistance Education programs.
The Fort Richardson ASAP office is located in Bldg. 658, first floor, east wing. The Fort Richardson ASAP phone numbers are:
• Alcohol and Drug Control Officer, 384-1418;
• Prevention/Employee Assistance Program Coordinator, 384-1411;
• Risk Reduction Program Coordinator, 384-7369;
• Drug Test Coordinators/Civilian Drug Testing Coordinator, 384-1412/1416/1417;
• Prevention Specialist and Alternate Drug Test Coordinator, 384-7366; and
• ASACS Counselor, 384-0134.
The Fort Wainwright ASAP is on the second floor of Bldg. 3401, rooms 212-224. The Fort Wainwright ASAP phone numbers are:
• Administrative Office, 353-1370;
• Alcohol and Drug Control Officer, 353-1377;
• ASACS Counselor, 353-1382;
• Drug Test Coordinator, Military, 353-1375;
• Drug Test Coordinator, Civilian 353-1378
• Prevention Education Coordinator, 353-1373
• Employee Assistance Program Coordinator, 353-1383; and
• Risk Reduction Program Coordinator, 353-1360.
The Fort Greely ASAP is in Bldg. 702 and their phone number is 873-3353.
The emphasis of all services is providing prevention and awareness education regarding alcohol and other drugs, reducing the risks associated with alcohol use, deterring and detecting illicit drug use and providing referral and treatment as necessary.
Prevention and Education Services provides classes, material resources, consultation, special alcohol and other drug abuse awareness/prevention campaigns and other assistance to units, agencies, and installation programs. The goal of this program is to promote a comprehensive community wide prevention program to enhance the quality of life of all installation members.
The Employee Assistance Program (EAP) is available to civilian employees. Personal problems can and do negatively impact job performance, attendance and safety on the job. The EAP works with the supervisor, clients, the Civilian Personnel Advisory Center (CPAC) and the bargaining unit to restore the employee to effective, satisfactory job performance. The EAP is not an extension of management but we do work very closely with supervisors when employees sign a release of information to avail our clients with the optimum opportunity for success. The EAP provides FREE and confidential screening services to employees and their family members on a variety of issues, such as, behavioral, and emotional problems including drug and alcohol abuse, marital or family problems, grief issues, etc. It a voluntary program and employees have the right to refuse assistance. However if the problems continue, management can take corrective actions/sanctions that may apply to the various situations.
The Biochemical Testing Services performs drug use and alcohol abuse deterrence and detection functions. The program provides commanders and supervisors with resources to perform urine collection for drug use identification urinalysis and breath-testing for alcohol abuse. All Soldiers submit to urinalysis and breathalyzer testing. Selected categories and classes of civilian employees are urinalysis tested on a regular random basis.
The Adolescent Substance Abuse Counseling Service (ASACS) provides prevention, early intervention, and counseling services to military family members ages 11 to 18. ASACS is a proactive program that works with schools, communities and other agencies to identify problems early to reduce the impact on military families. Services include awareness presentations, assessments and individual, family and group counseling. Services are confidential.
The Risk Reduction Program trains and assists commanders in identifying and reducing high-risk behaviors in Soldiers. The program also promotes risk reduction as a prevention strategy, prevents unhealthy and destructive behaviors from reoccurring, and increases Soldier and unit readiness.
Drug Abuse Resistance Education (DARE), operated out of the Directorate of Emergency Services Office, works directly in the schools, teaching students in the 5th and 6th grades about the hazards of alcohol and other drug use and how to resist peer pressure. DARE training is provided to other grades based on need and resource availability. The goal is to intervene early and help students formulate healthy attitudes about alcohol and other drugs.
The Fort Richardson ASAP Counseling Center (substance abuse outpatient treatment program) also is located on the first floor of Bldg. 658, east wing. The contact phone number for the ASAP Clinical Director is 384-7368; the ASAP Counseling Center NCOIC is available at 384-3834; and the ASAP Counseling Center Counselor, 384-7370.
The Fort Wainwright ASAP Counseling Center (substance abuse treatment outpatient clinic — for Soldiers) is on the first floor of Bldg. 4066, 361-9871 or 361-7887. The ASAP Counseling Center is an outpatient clinic provided by MEDDAC and directed by Bassett Army Community Hospital.
Services at both locations include screening, assessment, evaluation, diagnosis, consultation, referral and outpatient treatment services (individual, group and family counseling) for problems with alcohol and other drugs. For those needing partial hospitalization, in-patient, or residential treatment, referrals are made, and aftercare services are provided upon completion of such treatment.
Treatment services are always provided for Soldiers and, on a case-by-case basis, for family members when the facility case load permits. Please call the respective Counseling Center to inquire if family member services are available.
Education
Active duty and reserve component Soldiers, their spouses and civilian employees of the Army can use the services of the Community Education Complex at Fort Richardson and the Army Education Center at Fort Wainwright to advance their education in numerous ways.
Education counseling can help focus vague goals into achievable plans, help identify career interests, and point out academic weaknesses needing improvement. Counselors can provide information on Veterans Administration education benefits and other financial aid and scholarship programs, how colleges work, how to earn a degree, and other general education advice. They can also explain how to apply for college credit for experiential learning from military training.
Fort Wainwright's Education Center is in Bldgs. 2110 and 2107;
the telephone number is 353-7486.
Counseling services are available Monday to Thursday from 7:30 a.m. to 4:30 p.m., and by appointment on Friday.
The post's Multi-Learning Facility/MOS Library provides enrollment in Army correspondence courses. A computer lab with Internet access is available for all customers.
Open 7:30 a.m. to 10:30 p.m. weekdays, and 8 a.m. to 4 p.m. Saturday.
Call 353-7297 for the MLF/MOS library.
The Fort Wainwright Main Post Library offers a wide variety of videos, books, audiotapes and computer-based programs in all areas of self-development from basic academic skills to the most technical computer skills.
Open Thursday, Friday and Monday from 11 a.m. to 7 p.m., and noon to 8 p.m. Saturday and Sunday.
Children's Story Time is every Friday at 3 p.m.
Call 353-2642 or the children's Dial-A-Story line at 353-2643.
The Fort Richardson Community Education Complex
Located in Bldg. 7;
the telephone number is 384-0970.
Consolidated Library programs offer a wide variety of videos, books, audiotapes and computer-based programs in all areas of self-development from basic academic skills to the most technical computer skills. The Consolidated Library also includes the MOS Library and provides enrollment in Army correspondence courses. A computer lab with Internet access is available for all customers.
Open from 7:30 a.m. to 10:30 p.m. weekdays, and 8.30 a.m. to 4 p.m. Saturday.
Call 384-1640 or 384-1648; enjoy the children's Dial-A-Story line at 384-2665.
Testing programs include tests used as counseling tools to help identify academic weakness, career interests and aptitudes. Other tests can lead to a state-issued high school equivalency diploma (GED) or credit towards a college degree.
Army personnel tests include all those required for reenlistment, retention and reclassification, or for application to various programs such as Warrant Officer Flight Training, the Physician Assistant program, nursing and others. Proctored distance learning testing also is available.
Functional Academic Skills Training classes help Soldiers and spouses improve basic reading, language and mathematical skills. These on-duty, no-cost courses help those who need to raise their Armed Forces Classification Test (AFCT) scores, prepare for GED tests, or "brush up" before embarking on college-level study.
GoArmyEd is the virtual gateway Soldiers use to request Tuition Assistance (TA) online, anytime for classroom, distance learning and eArmyU online college courses. TA pays 100 percent of tuition costs for post-secondary courses for eligible Soldiers working toward a degree, certification or licensure program.
There is a TA cost cap of $250 per semester hour and an annual cap of $4,500. The GoArmyEd portal gives Soldiers one-stop access to many regionally accredited colleges and universities and more than 1,000 available degree plans.
A number of colleges and universities provide courses on post during the lunch hour, evenings and weekends. Programs include various degrees at the associate, bachelor and master degree levels. At forts Wainwright and Richardson, these include the University of Alaska, Central Texas College, Wayland Baptist University and Embry-Riddle Aeronautical University. Fort Wainwright also offers classes through the University of Alaska Southeast via satellite. All on-post institutions are fully accredited and belong to the Service Members Opportunity Colleges (SOC) association. Both posts offer a multitude of "distance learning" opportunities as well.
The Distance Learning Centers on both posts can network a student into Army training such as the First Sergeants', Basic Non-Commissioned Officer Course or Battle Staff courses offered live from locations such as Fort Bliss as well as set up joint conferencing with other installations for training.
The Fort Wainwright Distance Training/Learning Center is in Bldg. 1031; the telephone number is 353-6799.
The Fort Richardson Distance Training is in Bldg. 7; the telephone number is 384-0565.
Fort Greely
Fort Greely's education counselor assists Soldiers with education support and career counseling. Services are also available to Department of Defense employees, military Family members, retired military, and other authorized employees serving on Fort Greely.
The Education Services Office is in Bldg. 845 and
hours of operation are Monday through Friday, 7:30 a.m. to 4 p.m.
For more information call 873-2485.
The education counselor helps students determine their educational needs and refers them to the proper agency, school or college to complete their personal and professional education goals. The education counselor also serves as a proctor during scheduled exams.
The counselor can help you:
• Clarify your educational and career goals
• Develop an education plan Review your previous transcripts for transferable credit
• Select classes to fulfill your degree or certificate program
• Show you how to transfer to other college or university programs
• Interpret the results of college placement tools
• Explore your career goals - with your interests, skills, and personality in mind
• Refer you to college and community resources that will help you succeed
• Plan strategies for your educational success
Fort Greely recently opened a new Education Center and classroom in Bldg. 661. The center expects to provide enhanced education services that weren't possible previously at the Education Services Office in the Fort Greely Chapel. Computers will be available at the new location for use by students for distance education and on-line proctored exams. A large screen TV with DVD/VHS recording and playing capability will have connection to GCI Cable and UATV Channel 8 for satellite delivered college courses.
A classroom with seating capacity for 16 will be available for resident instruction. The proximity to Soldiers and convenience of this location is sure to make civilian education more attainable. The new center is right down the hall from the Launch Room dining facility and Sideline Sports Lounge.
