Fort Knox


Health Care

Last Updated :

Ft Knox Health Care

IRELAND ARMY HEALTH CLINIC

Ireland Army Health Clinic (IRAHC), at Building 851, 289 Ireland Ave., is a large health clinic with an acute care clinic inside, that provides managed health care for eligible beneficiaries living on Fort Knox and in the surrounding communities. Accredited by the Joint Commission (formerly known as the Joint Commission on Accreditation of Healthcare Organizations), the clinic operates five primary care clinics, a consolidated troop medical clinic and an acute care clinic, all of which are staffed by board-certified Family practice physicians, flight surgeons, nurse practitioners and physician assistants.

Additional clinical services include but are not limited to pediatrics, optometry, dental, radiology, physical therapy, occupational therapy, the chiropractic clinic and the pharmacy. The post also hosts an Army Wellness Center that provides preventive health education and testing.

IRAHC serves the Fort Knox community with primary and specialty care providers for Soldiers, Family members, civilians and retirees.

The mission of U.S. Army Medical Department Activity Fort Knox and IRAHC is to provide safe, high quality, timely and compassionate healthcare so we can enhance readiness, save lives and advance wellness to all patients entrusted to our care.

IRAHC also operates an Optical Fabrication Laboratory that makes glasses and mask inserts for most of the Soldiers in the eastern United States. The Optical Fabrication Laboratory supports force health protection and combat readiness of the armed forces by providing timely, economical, worldwide fabrication and delivery of high-quality eyewear.

In addition to Kentucky, IRAHC’s area of responsibility, where it also provides quality health care and preventive services, includes Ohio, Indiana, Michigan, Illinois and Wisconsin. Within this six-state area, the MEDDAC serves the active-duty population, many of whom are in isolated areas where they serve as recruiters and trainers. To serve troops outside the Fort Knox area, IRAHC has a clinic in Illinois.

Much of its beneficiary health care in all these areas is provided through the DoD’s health care program, TRICARE. TRICARE is the military health plan that allows active-duty Soldiers and their Family members access to health services even though they are not near a military treatment facility.

For more information on IRAHC’s facility and services, visit www.iach.knox.amedd.army.mil or on Facebook at www.facebook.com/IrelandACH.

EMERGENCY CARE

If you have a medical emergency — life-threatening injuries and illnesses, something that endangers life, limb or vision — please dial 911 immediately or visit the closest emergency room.

Beneficiaries with nonemergency conditions should call the central appointment number, (800) 493-9602, during the hours of 7 a.m. to 4 p.m. Monday through Friday for an appointment with their primary care provider, or if the situation can’t wait — but it isn’t an emergency — they can call for a same-day appointment at the acute care clinic.

The IRAHC ACC is open 8 a.m. to 8 p.m. Monday through Friday, 8 a.m. to 6 p.m. Saturday and Sunday, and closed federal holidays.

Please note: Because many of our beneficiaries live outside of the Fort Knox and Elizabethtown area, visit www.iach.knox.amedd.army.mil to find the location of many local ERs that may be closer to you, general directions and web links.

An Acute Care or Immediate Care Clinic, is for minor illnesses such as colds, the flu, ear infections, sore throats, fevers, rashes, minor cuts, and burns and sprains. This link also contains the location, general directions and web links for many of those as well.

SCHEDULING APPOINTMENTS

Appointment Line: IRAHC central appointment line is open 7 a.m. to 4 p.m. Monday through Friday, except for federal holidays. To make an appointment, call (800) 493-9602. In the event of severe weather conditions, you may want to contact the Appointment Center to confirm or reschedule your appointment before coming to IRAHC

TRICARE Online (TOL): TRICARE Prime beneficiaries can also schedule their appointments with their primary care provider using TRICARE Online’s appointment feature at www.tricareonline.com. Appointments made online can be canceled, changed or confirmed on TOL.

TOL is the Military Health System Patient Portal. It is designed to provide online capabilities, tools and information for TRICARE beneficiaries.

Six good reasons to take advantage of using TOL:

  • You can book an appointment in the comfort of your own home. If a Family member should get sick in the middle of the night or Sunday evening, you have that option to go online and book an appointment.
  • If you forget the date and time of your appointment, you can log on and verify that as well. Soldiers can print their own appointment slips to show to the commander if needed. You’ll have the option to cancel booked appointments.
  • You can also use TOL to get prescriptions refilled and check the status of your prescription. You can request prescription refills from TRICARE via mail pharmacy.
  • It allows you to have access to your personal health records. Those who have a common access card are allowed access to the TOL Personal Health Record (PHR) application during the first phase of this initiative. The TOL PHR application allows you, the MHS beneficiary, to securely access your most current electronic health record data that is stored in the Clinical Data Repository.
  • TOL allows you to transfer your account to another military treatment facilities.
  • It allows you to cancel an appointment from home, or while you are out and on a smart phone, so someone who needs that appointment can get scheduled.
  • DEPARTMENT OF BEHAVIORAL HEALTH

    The IRAHC Department of Behavioral Health is in Building 1480, off 12th Armored Division Avenue. It houses Child and Family Behavioral Health System (CAFBHS), the Family Advocacy Program (FAP), the Army Substance Abuse Program (ASAP) and the Behavioral Health Clinic.

    The ASAP front desk number is (502) 626-6189. The CAFBHS and FAP front desk number is (502) 626-6170. The Department of Behavioral Health and Behavioral Health Clinic front desk numbers are (502) 626-6188 and (502) 626-6187.

    The Department of Behavioral Health provides a variety of services including but not limited to mental status exams, command-directed evaluations, intensive outpatient groups, anger management, stress management, marital and Family counseling, and individual counseling, as well as coordination of emergency psychiatric services when needed.

    Clinic hours are 7:30 a.m. to 4:30 p.m., Monday through Friday. On federal holidays and weekends, please call 911 for emergencies. You may also go directly to Lincoln Trail Behavioral Health in Radcliff ((270) 351-9444) or to The Brook Behavioral Health Hospital in Louisville ((502) 896-0495).

    All of our services, CAFBHS, FAP, ASAP and Behavioral Health, have daily walk-in hours. For clinic and program-specific hours and procedures, please contact that clinic’s front desk.

    TRICARE

    The Fort Knox TRICARE Service Center is by the pharmacy in the basement of the Ireland Army Health Clinic in Building 851, 289 Ireland Ave. It is located with the Patient Service Center and offers a variety of walk-in services, including individual help with enrollments and referrals, a self-service area that connects directly with 877-TRICARE (874-2273) and various TRICAREliteratures. They specialize in walk-in service and are open 7:30 a.m. to 4:30 p.m., Monday through Friday. You can also find information regarding TRICARE North at www.hnfs.com/content/hnfs/home/tn/bene.html.

    DENTAL CARE

    General dentistry care is provided for all active-duty military members. The dental staff also provides educational services about dental disease prevention programs to post schools and assists other organizations.

    Services such as endodontics, oral surgery, periodontics and prosthetics are provided by civilian providers via referrals from the dental clinic.

    Fort Knox’s Jordan Dental Clinic provides treatment to the military community and can be reached by calling (502) 626-8301. Routine dental services are not available for Family members or retirees.

    During normal duty hours, treatment is provided at the dental clinic serving your unit. After duty hours, Soldiers with dental emergencies should go to the nearest ER.

    HEALTH AND WELLNESS CENTER

    The Health and Wellness Center provides comprehensive, multidisciplinary preventive health programs to active-duty personnel, retirees and their Family members, and Fort Knox civilian employees and contractors. Programs include tobacco cessation classes, weight control programs, and cholesterol and blood pressure screenings (by appointment only). Literature and video checkout services provide customers with the latest health-related information available.

    ARMY WELLNESS CENTER

    The Fort Knox Army Wellness Center (AWC) is a U.S. Army Medical Command initiative that supports the Army Ready and Resilient and Patient-Centered Medical Home initiatives. The AWC is managed by the U.S. Army Public Health Command, which oversees the operation of AWCs, sets standards for AWC programs and operations, trains AWC staff members, and assesses the consistency and quality of AWCs and their programs.

    The Fort Knox Army Wellness Center helps address participants’ lifestyle issues and helps them develop a healthier way of living. It empowers individuals to build, sustain and manage their own good health.

    The center offers programs and services that help clients achieve lifestyle change which might help prevent or mitigate chronic diseases like diabetes, heart disease and stroke.

    Those free programs include; body composition analysis, metabolic analysis, exercise testing, stress management and sleep education. The wellness center also offers classes covering topics such as healthy sleep habits, how to increase one’s metabolism, introduction to biofeedback and general wellness education.

    The AWC approach is holistic, incorporating body and mind as well as multiple disciplines such as fitness, nutrition, stress management, wellness, self-care, tobacco education and sleep hygiene.

    It serves members of the armed forces, their Family members, retirees, DoD civilians or contractors.

    As the AMEDD transitions to a system of health, AWCs will provide the support for integrated wellness services as part of the medical provider’s tool kit for comprehensive care. Every wellness center encounter is documented in the medical record. Medical providers give direction and oversight to the wellness center and follow patient progress through medical record documentation generated by wellness center health educators. The AWC links patient care in the patient-centered medical home model by providing health education resources. The center reduces primary care manager requirements for common health and wellness screenings such as blood pressure, body mass index and coronary artery disease risk factors.

    The Fort Knox Army Wellness Center is at 545 Eisenhower Ave. For appointments, call (502) 626-0408.

    NUTRITION

    The Nutrition Care Division of IRAHC strives to provide superior Soldier support and patient care through an expert group of nutrition professionals employing the full spectrum of nutrition science to optimize Soldier health, physical performance, and nutritional education and awareness, which shapes eating habits for a lifetime. Registered dietitians are available to provide medical nutrition therapy to active-duty Soldiers, retirees and Family members. Individual appointments are available by referral only. Once a referral is received from your primary care manager, you may schedule an appointment. Referrals are not required for classes, but since seating is limited, participants must call the Nutrition Clinic at (502) 624-9713 for reservations.

    PATIENT REPRESENTATIVE

    Ireland Army Health Clinic strives to provide exceptional customer service and top quality medical care at all times. If there is some area of concern that needs attention, there is a customer service advocate in each section who can assist resolving those specific concerns. For concerns that need attention outside of an individual clinic, please contact the patient representative officer at (502) 624-9011.

    PHARMACY

    There are two pharmacies on Fort Knox. The main pharmacy is in the basement of IRAHC and can be reached at (502) 624-9777. It is open 7:30 a.m. to 5:30 p.m. Monday through Friday, 8 a.m. to 4:30 p.m. Saturday and 8 a.m. to 4:30 p.m. training holidays. A satellite pharmacy, Binter Pharmacy, is near the Class VI on Binter Street and can be reached at (502) 624-9222. It is open 8:30 a.m. to 6 p.m. Monday through Friday and 8 a.m. to 4:30 p.m. Saturday and training holidays. Both pharmacies are closed Sunday and federal holidays. Beneficiaries with written prescriptions from off-post health care providers are encouraged to take those to the Binter pharmacy. All prescription refills must be called in to (800) 440-7058 (toll free) or (502) 624-9345 (local number), mailed in or requested online at www.Tricareonline.com ahead of time and must be claimed within seven days. The TRICARE Mail Order Pharmacy is also available. The medications are directed to Express Scripts at (877) 363-1303 (toll free).

    VETERINARY SERVICES

    The Fort Knox Veterinary Clinic is in Building 1006 on 192nd Tank Battalion Road, across from Cadet Command. Its hours are 8 a.m. to 4 p.m. Monday through Friday. The clinic is closed the last duty day of each month for inventory. You must be a military ID card holder to receive services. Payments are due at time of service. To schedule an appointment, please call (502) 624-5819 or (502) 624-3271.


    Discuss

    Quick Jump

    Military Friendly Businesses
    © 2017 - MARCOA Media