Chapter 6: Other Services at Tripler

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Army Community Services

Tripler 438-4499
Bldg. 127A, Krukowski Road
Hours: Weekdays, 7:30 a.m.-4 p.m.
Schofield Barracks 655-4227
Bldg. 2091, Kolekole Ave.
Hours: Weekdays, 7:30 a.m.-4:30 p.m.

The Army Community Service (ACS) Program is a community-oriented program, which assists Army commanders in maintaining readiness of individuals, families, and communities within America’s Army by developing, coordinating, and delivering services, which promote self reliance, resiliency, and stability during war and peace.

ACS Programs

Information and Referral Program: Strives to provide Soldiers and families with timely, comprehensive information on both military and community resources that will assist in meeting basic needs and improve quality of life.

Lending Closet: Provides temporary loans of household items to personnel arriving and departing Hawaii, including a limited number of child car seats. The loan is usually for 60 days.

Relocation Readiness Program: Assists families arriving to and departing from Hawaii. Before arrival and departure, the service helps Soldiers and families gather information about their new duty location. ACS also provides deployment briefings, welcome packets, a military resource library, arrival briefings, and sponsorship training.

Army Volunteer Corps (AVC): Has a variety of opportunities for people who want to be involved with their community and help others. Positions range from organizers, creative and industrious people who can commit their time and energies to helping others. Free childcare is available for time spent volunteering at ACS.

Army Family Team Building (AFTB): Connects families to the Army one class at a time. The three levels are progressive and interactive classes that range from Army basics to building leadership skills.

Army Family Action Plan (AFAP): Gives Soldiers and Family Members a voice to communicate concerns with Army leadership with a possibility to make major changes in legislation, policies, programs and services that strengthen readiness and retention across all Armed Forces.

Exceptional Family Member Program: Acts as an advocate for Army families who have members with disabilities, linking them to programs and services designed to meet their needs. The program’s family support group gives families opportunities to meet and network with other families that face similar challenges. The staff also offers suggestions and guidance in securing housing, childcare education and training, community resources, recreational opportunities and respite care.

Family Advocacy Program: Mission is to preserve and protect the family unit by preventing family violence and identifying, referring and treating individuals involved in incidents of family violence. It also provides crisis intervention and referral resources for child and spouse abuse, and designs and provides community education/prevention to enhance family life.

New Parent Support Program (NPSP): Provides professional social workers and nurses who offer supportive and caring services to military families with children from birth to three years of age. Through a variety of programs including home visits and parenting classes, the NPSP provides opportunities to learn to cope with stress, isolation, post-deployment, reunions, and the everyday demands of parenthood. The program is committed to developing strong Army families, and the prevention and treatment of family violence.

Financial Readiness: Provides a variety of services to the Army community, including consumer complaint and problem resolutions, individualized financial counseling for newly assigned Soldiers and military families to address pay problems, budgeting, transition budgeting, and asset analysis and financial planning sessions. The program provides information on a variety of financial subjects such as low to moderate income housing and guidelines on managing household expenses. ACS also has a consumer library with books, magazines and pamphlets on various financial subjects.

Army Emergency Relief (AER): Provides assistance for unexpected and financial stress to include: travel; housing; car repair; utilities; medical expenses; funeral costs and disaster relief.

Employment Readiness Program: Provides employment assistance to active-duty, reserve component, transitioning and retired Soldiers, family members, and DoD civilian employees in acquiring skills, networks, and resources that will allow them to participate in the work force and develop a career/work plan.

Mobilization and Deployment Readiness Program: Includes program and support activities designed to assist leaders, Soldiers and their families to successfully manage the challenges of mobilization and deployments before, during and after they occur.

Bus Service

Military shuttle bus service to Tripler is available Monday through Friday, to the following bases and pickup sites as listed. Call the number listed for shuttle times:

Hickam AFB 449-1742
1st Floor, A Wing
Makalapa Clinic 473-2444, ext. 522
1st Floor, A Wing

City bus (TheBus) service runs daily, arrives at Tripler on the hour until 10 p.m. Adult fare is $2 per ride, including one transfer to another other city bus on a connecting bus route. Monthly and weekly bus passes are also available, and sold at 7-eleven convenience stores and Foodland supermarkets on Oahu. Bus stops are located outside the E, D and G Wings of Tripler. Call TheBus at 841-5555 or the Tripler Information Center, 433-6661, for bus information.

Community Recreation and Physical Fitness Center

Bldg. 300

Military ID cards are required to use the Center facilities. Family members with ID cards are allowed entry during hours of operation.

Fitness Center 433-6443

Hours: Mon.-Thu., 5 a.m.-7:30 p.m., Fri.,
5 a.m.-6 p.m., Sat., 10 a.m.-5 p.m. Closed Sun. and holidays.

Swimming Pool 433-5257

Lap Swimming for Adults: Weekdays, except Wed., 5:30-8 a.m., 11 a.m.-1 p.m.

Open Swimming: Weekdays, except Wed., 1-6 p.m., Sat., 10 a.m.-5 p.m. Closed Wed., Sun. and holidays.

Education Center

Telephone 433-4184/2

Bldg. 102, next to the Troop Barracks (Bldg. 104), west of the hospital and diagonal from the tennis courts

Hours: Weekdays, 8 a.m.-5 p.m.

Services are available to active-duty service and family members, and to DoD civilians. Student services include counseling and academic advising, a self-paced learning resource center, Army personnel and DANTES testing facility, individual and collective training support, and on-post college representatives.

Bldg. 102 houses the education center’s administration office, reception office, testing facility, learning center, classrooms, representatives from several on-post institutions, and computer-based testing support. The building also houses the Pacific Region Veterinary Command Headquarters. On-post college registration and requests for tuition assistance support are scheduled approximately five weeks prior to course term start dates.

Environmental Health

Tripler: Bldg. 147
Hours: Weekdays, 7:30 a.m.-4 p.m.

Environmental Health ensures sanitary and environmental standards are maintained at Army facilities in the State of Hawaii. This service collects and analyzes water samples, conducts food service and sanitation inspections, inspects hazardous, pharmaceutical and medical waste collection and storage locations throughout TAMC, provides medical entomology capabilities and conducts vector surveillance for vector borne diseases. Unit training is provided on a range of environmental health topics to include safe food handling, medical threats and countermeasures, and hazardous waste management. Environmental Protection Specialists ensure TAMC complies with laws governing hazardous spills, hazardous and regulated medical waste, and wastewater disposal. Environmental Health programs, services, and capabilities are provided for the following specific areas:

  • Drinking and recreational water quality
  • Solid and hazardous waste
  • Regulated medical waste
  • Pharmaceutical waste
  • Entomology (pest and disease vector prevention and control)
  • Pollution Prevention
  • Climatic injury prevention and control
  • Sanitation and hygiene. Including the following topics:
    - Food service sanitation
    - Barber and beauty shops
    - Child development services facilities
    - Recreational areas
    - Mobile food services
    - Sports facilities, gymnasiums, and fitness centers
    - Tattooing and piercing businesses

Fisher House

Telephone 433-1291, ext. 28

The Fisher House may be used by families of active-duty personnel, retirees and veterans who live off-island and are hospitalized or have family members confined to the hospital due to severe injury or illness.

The military liaisons, case managers and Social Work Service determine family needs and make referrals to invite families to stay at Fisher House.

Tripler’s two Fisher Houses, located above the hospital, can provide lodging for up to 19 families at a time. The second Fisher House, which opened in late 2003, has 11 guest rooms, a spacious kitchen, living room, dining room, laundry room and a family room. A night’s stay at either Fisher House costs $10. Call the Fisher House Manager for more information.

Graduate Professional Health Education Training

Tripler is a major teaching center that sponsors 13 physician training programs with over 220 resident positions: Child and Adolescent Psychiatry, Diagnostic Radiology, Family Medicine, General Surgery, Internal Medicine, Obstetrics and Gynecology, Orthopaedic Surgery, Otolaryngology, Pediatrics, Psychiatry, Transitional Year and Urology. Tripler medical residents comprise about 14 percent of the Army’s annual training pool. The Internal Medicine Residency program is the oldest graduate professional health education program at Tripler and was initially accredited in February 1949. Tripler also sponsors three Psychology Postdoctoral Fellowships, a Clinical Psychology Residency Program, a Clinical Psychology Internship and a Pharmacy Residency. It also conducts graduate programs for nurse anesthetists, physician assistants, and healthcare administrators. Tripler also offers courses in obstetrics and gynecology-nursing.

Tripler participates in a joint Neonatal-
Perinatal Medicine Fellowship and a joint Addiction Psychiatry Fellowship sponsored by the University of Hawaii John A. Burns School of Medicine. In addition, it hosts an Oral and Maxillofacial Surgery Residency sponsored by the Pacific Regional Dental Command. Tripler residents also train at clinical services and facilities operated by the Veterans Affairs Pacific Islands Health Care System as well as many other participating military and civilian sites on Oahu and on the Mainland.

Tripler as a Teaching Center

Each year, on average, more than a 100 healthcare providers graduate from various courses. In any given month, more than 500 students, residents, interns and technicians are training alongside Tripler staff.

Tripler also administers and supervises many clinical and administrative specialty programs affiliated with accredited universities like the University of Hawaii and Baylor University.

Guest Lodging

Tripler Lodging

Telephone (808) 839-2336, ext. 0
Front Desk, Bldg. 228B

Tripler Lodging’s 90 two-room suites are available to personnel with military ID and/or orders. Priority is given to persons on official orders to Tripler AMC, Fort Shafter or Camp Smith. Anyone not on orders may lodge there on a space-available basis.

Tripler Lodging is open 24/7. Its room charges are $115 for the 2-bedroom suite and $105 for 1-bedroom, or $130 a day for lodgers staying on a space-available basis. A complimentary continental breakfast is included in this charge. Amenities include a barbeque grill for use by guests. All reservations not guaranteed by a credit card are subject to being cancelled at 6 p.m. on the expected arrival date.

The guest lodging is currently being renovated, as part of its conversion to management by a private contractor.

IHG Army Hotels

Phone (808) 839-2336
Fax (808) 433-6905
Reservations (877) 711-TEAM (8326)
Bldg. 228 B
Honolulu, Hawaii 96859

Temporary lodging accommodation for government, active-duty military and retired military is offered by IHG Army Hotels, conveniently located behind Tripler Army Medical Center (TAMC) and the Distinguish Visitor Quarters (DVQ) at Fort Shafter.

Tripler Army Hotel is conveniently located next to Hawaii’s famous pink hospital and the Spark Matsunaga VA Center. The 35 room hotel offers a variety of amenities like free use of business center, air conditioning, cable television, free WI-FI, free laundry rooms, free internet access, shuttle service on the installation and complimentary breakfast. On Wednesdays enjoy our free BBQ at our Sundowner Social gathering for guests.

Fort Shafter Hale Ali’i DVQ

Reservations (877) 711-TEAM (8326)
Bldg. 719, Morton Drive
Fort Shafter, Hawaii 96868

Fort Shafter DVQ is nestled in the heart of Fort Shafter providing convenient access to Palm Circle, the Engineers, IMCOM, 8th Sustainment Brigade, 9th MSC and various other units within the USARPAC portfolio. The DVQ is within walking distance of the Strike Zone Bowling alley, Post Gym, Hale I’kena (The Club) and Nagorski Golf.

Industrial Hygiene

Tripler: 7th floor A-Wing
Telephone 433-9954
Hours: Weekdays, 7:30 a.m.-4 p.m.

U.S. Army Health Clinic-Schofield Barracks:
Bldg. 692
Telephone 655-9351
Hours: Weekdays, 7:30 a.m.-4 p.m.

Industrial Hygiene is that science and art devoted to the anticipation, recognition, evaluation and control of those environmental factors or stresses arising in or from workplace that may cause sickness, impaired health and well-being, or significant discomfort among workers or among citizens of the community.

Specific functions include:

  • Workplace health assessments to include: evaluation for chemical, physical, biological hazards; indoor air quality; ergonomics; respiratory protection; industrial noise; non-ionizing radiation; industrial toxicology; personal protective equipment; mold; thermal stress; lighting and ventilation testing.
  • Provide education and health hazard abatement consultation.
  • Conduct workplace visits and assessments in order to assist the command with the development, implementation and evaluation of workplace health hazard abatement initiatives and programs.


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