Chapter 5: Tripler Medical Clinics, Departments and Programs

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Internal Medicine Clinic

Central Appts.......... 433-2778, ext. 1

3rd Floor, H Wing, Oceanside (across from the Emergency Department)

Clinic Hours: Weekdays, 8 a.m.-6 p.m.Closed weekends and all federal holidays

The Internal Medicine Clinic offers a full spectrum of healthcare services by appointment for adult beneficiaries empanelled with the clinic.

The Clinic’s Care Focus includes:

  • Case Management
  • Internal Medicine
  • Comprehensive, routine care for adult health issues
  • Women’s Health
  • Immunizations
  • Preoperative Consults
  • Clinical Pharmacy

Internal Medicine Clinic Subspecialty Care:

a. Diabetic Clinic: Provides education about medication management, diet, meal planning and individualized plan of care for new, established and high-risk population.

b. Lipid Clinic: Provides rational, appropriate and cost-effective therapy for abnormal lipids, educates patients about hyperlipidemia and risk factor modification, and maximized compliance with dietary, exercise and medication-use recommendations. Performs risk assessment and determines treatment goals according to NCEP guidelines and recent clinical trials.

c. Geriatric Clinic: Primary care for older adults in poor health and at high risk for hospitalization. Consultative geriatric assessment for elderly patients with multiple medical and/or cognitive problems.

d. Behavioral Health: To help with our team-based management approach to addressing the full gamut of the biopsychosocial needs of our patients, including screening for and beginning treatment for PTSD and depression, as well as more comprehensive treatment of chronic disease.

Allergy/Adult Immunization Clinic

Telephone............ 433-2778, ext. 5, 3

4th Floor, C Wing (Dept. of Medicine)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: Allergy shots are given Mon. and Wed., 1-3 p.m.; Fri., 7:30-8:30 a.m.

Immunizations are given daily during clinic hours

Army Public Health Nursing

Tripler: X107 Telephone 433-6834

Hours: Weekdays, 7:30 a.m.-4 p.m. Closed noon-
1 p.m. for lunch. Open Fri., 7:30 a.m.-noon.

Army Public Health Nursing (APHN) protects and promotes health while decreasing the burden of disease and injury on the community. APHN applies health education principles to promote, maintain or restore the health of military personnel and their families, with priority given to the active-duty population.

Specific Functions Include:

  • Assess and facilitate Soldier health protection, health promotion and human readiness for war
  • Provide health promotion/education and disease prevention programs
  • Develop, implement and evaluate programs that meet identified community health needs
  • Provide health consultation to the Child Development Service staff
  • Implement programs and services for Communicable Disease control

Program Areas and Services Include:

  • Soldier Readiness and In-processing health surveillance services (Predeployment screening (DD2795), Post Deployment Assessment (DD 2796), Post Deployment Reassessment Assessment (PDHRA))
  • Periodic Health Assessments (PHA) for Soldiers without a primary care manager at TAMC
  • Infectious disease surveillance and health threat mitigation
  • Pandemic and disaster response community interventions

Behavioral Health Department

The Department of Behavioral Health provides the following services:

Emergency and Consultation/Liaison Service (Psychiatry)

Telephone 433-7469
2nd Floor, B Wing

The service provides emergent assessment, crisis intervention and treatment to adults and children requiring acute intervention throughout TAMC and acts as a liaison between Department of Behavioral Health and Inpatient wards of other departments at Tripler and provides psychiatric consultation as required.

Psychiatric Inpatient and Psychiatric Nursing Service

Telephone 433-6374/2610
Ward 4B2

These nurses provide a full range of psychiatric inpatient services. Psychiatric Emergency Services are available 24/7 in conjunction with care in the Tripler Emergency Room. For services, come to the ER or call 433-6629.

Multidisciplinary Adult Outpatient Behavioral Health Service

Telephone 433-2737
4th Floor, D Wing

Multidisciplinary Adult Outpatient Behavioral Health Services offer routine periodic outpatient care consisting of individual counseling, medication management, and group therapy. Couples therapy is also provided to meet the needs of couples who are affected by deployments and adjusting to military lifestyle. Interested individuals seeking Outpatient Behavioral Health services can have providers either refer or self-refer themselves, which they will undergo an initial assessment from which an individualized treatment plan is generated. Also provided are comprehensive behavioral health services for active duty and, as space allows, their adult family members. Evidenced-based treatment services include treatment of anxiety, relationship problems, sleep problems, Post Traumatic Stress Disorder, depression, adjustment problems, and other psychological health issues impacting adults. Assessment services include inpatient psychiatric assessment, learning disability assessment, fitness for duty evaluations, screening for military schooling, and provider requests for diagnostic clarification. Interventions include evidence-based practices specific to the goals developed for the patients. Resiliency training is offered for those not specifically meeting criterion for a psychological health disorder but desiring services to improve their adjustment related to deployment issues. These services may be accessed through provider consults (Consult referral keyword for all services: BH).

Behavioral Medicine Service

The Behavioral Medicine program provides specialized diagnostic services and treatment of a variety of physical conditions. These services combine cognitive behavioral therapy with psycho-physiologic recognition and regulation treatment of a variety of disorders including, but not limited to migraine and tension headache, Raynaud’s phenomenon, hypertension, paradoxical vocal cord disorder, irritable bowel syndrome, and tinnitus.

Neuropsychology Service

The Neuropsychology Service focuses on human brain functioning and provides valuable clinical data regarding known or suspected problems with the brain. Neuropsychological evaluation is often requested for persons with brain injury, stroke, infectious CNS disease, dementia, seizures, brain tumors, movement disorders and for any other condition that may affect the brain. Neuropsychological test results can be useful in more accurate diagnosis, prognosis predictions, recovery documentation, and information provided for medical boards, neurobehavioral management, neuropsychological rehabilitation, to resolve return-to-work or return-to-duty questions and in formulating treatment plans. Neuropsychological services may also include neuropsychological rehabilitation or guidance in neuropsychological rehabilitation of cognitive and neurobehavioral issues. Therapy and psycho-education can be provided for persons with brain-related conditions and their families. Services are available to active-duty personnel, family members of active-duty personnel, retirees, and other eligible Department of Defense beneficiaries. Services are available for the full age span of adulthood. Neuropsychology works closely with all medical clinics, including Family Medicine, Neurology, Psychiatry and Neurosurgery, as part of a multidisciplinary approach to diagnosis and treatment.

Addictions Medicine Intensive Outpatient Program- AMIOP

(Formerly Tri-Service Addictions Recovery
Facility - TRISARF)
Telephone 433-6098
8th Floor, C-Wing
Hours: Weekdays, 8 a.m.-4 p.m.

AMIOP is a 5-week intensive outpatient, level 2.5 American Society of Addiction Medicine (ASAM) treatment program that provides comprehensive evaluation and addiction treatment services to all active-duty military and TRICARE-eligible beneficiaries (retirees and family members), age 18 to 65 years, in the Pacific Basin. We also offer a two-week Step Down program for those released from a Level 3, Inpatient Residential Treatment program. The Step Down program will allow a reconnection with one’s community and help facilitate the transition to proper aftercare treatment. AMIOP treatment includes an individualized Assessment and Evaluation, Multi-disciplinary Case Management, Group therapy, Individual therapy, Couples/Marital therapy, Family Counseling, Psychiatry services, Psycho-educational classes, Twelve step program, Chaplain services, and Alcohol Anonymous. Our staff is comprised of a Psychiatrist, Psychologist, Master-level Counselors and Social Workers (all CSAC certified), a Chaplain and Registered Nurse. We also provide weekly updates to referring agencies and offer on/off-site Treatment Team Meetings. We are accessible via the referring agencies of Army ASAP (433-8700), Navy SARP (471-9002), Air Force ADAPT (449-0175) and Marine SACC (257-3900) or we can be consulted by typing keyword BH in the consult menu in CHCS.

Intensive Outpatient Program (IOP) Services

Telephone 433-7480
4th Floor, D Wing

This is an individualized, multi-disciplinary psychiatric outpatient program for patients who need a more intensive program than is found in traditional outpatient care, but do not require inpatient psychiatric hospitalization. The program runs an average of 6.5 hours a day for 10 days. The treatment is focused on building life coping skills. Please call 433-7480 for referral criteria for this service.

Family Advocacy Program

Telephone 433-6606
2nd Floor, B Wing

The Family Advocacy Sections are located at Tripler Army Medical Center and Schofield Barracks Health Clinic.

TAMC 433-6606
USAHC-SB 433-8579

To report suspected abuse or neglect, call:

Military Family Abuse Shelter 533-7125
Military Police 438-7114 or 655-7114
Child Protective Service 832-5300

The TAMC section serves as the center for the reporting of all inpatients who are suspected of being victims of abuse or neglect, regardless of branch of service. Both programs evaluate spouses and children who are suspected of being abused or neglected, so that appropriate treatment plans may be provided. It is the legal and moral responsibility of all military and civilian personnel to report cases of suspected child and spouse abuse/neglect. In addition to its primary missions, the Department of Social Work also provides consultation, counseling, information, assistance and referral services for problems of a personal nature.

Behavioral Health in Primary Care

Behavioral health services are integrated into TAMC’s Family Medicine, and primary care clinics. Behavioral Health Consultants consult with medical providers in managing care of patients who have behavioral health factors that affect health outcomes or functioning and collaborate with medical providers to increase communication between specialty behavioral health and primary care. Additionally, these providers conduct assessments and brief interventions with regular follow-up consultations with primary care managers on issues affecting patient care and health outcomes.

Blood Donor Center

Telephone 433-6148/95
2nd Floor, A Wing, Room 2A207

Walk-Ins: Mon.-Thu., 8 a.m.-3:30 p.m., Fri.,8 a.m.-noon

The Blood Donor Center always welcomes donors, because blood and blood products are in high demand. If you are willing to donate blood or to coordinate a blood drive, please visit or call the donor center for more information and/or an appointment.

Cardiology Clinic

Telephone......................... 433-6403

4th Floor, A Wing (Dept. of Medicine)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: N/A

Dermatology Clinic

Telephone......................... 433-5736

4th Floor, C Wing (Dept. of Medicine)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: N/A

Emergency Services

Emergency 911
Pediatric Clinic (weekday hours) 433-6697

AN EMERGENCY IS DEFINED as a condition or injury that, if not treated immediately, could endanger the life or health of the individual or cause permanent disability. We recognize that a parent may not be sure whether their child’s problem is an emergency. If you have any questions, please call Emergency Department at 433-3707 or the Pediatric clinic at 433-6697 during clinic hours.

Exceptional Family Member Program (EFMP)

Telephone......................... 433-4441

DSN.......................... (315) 433-4441

Fax................................... 433-4316

7th Floor, A Wing, Room 7A007

Hours: Weekdays, 8 a.m.-noon, 1-4 p.m.; Closed weekends and holidays; Screenings by appointment only

The Exceptional Family Member Program (EFMP) identifies and documents the special medical, mental health and/or educational needs of family members, to ensure that those needs are considered during the assignment process.

Enrollment in EFMP is mandatory for all family members of active-duty service members with needs requiring specialized services.

Enrollment Criteria Include:

  • Any potentially life-threatening conditions and/or chronic medical/physical conditions requiring follow-up support more than once a year or specialty care
  • Mental health conditions (current and chronic-duration of 6 months or longer)
  • Inpatient or intensive outpatient mental health services within the past 5 five years
  • Intensive mental health services required at the present time
  • Asthma or other respiratory-related diagnosis with chronic recurring wheezing
  • Attention Deficit Disorder/Attention Deficit Hyperactivity Disorder
  • Adaptive equipment
  • Assistive technology devices
  • Environmental/architectural considerations
  • Special education services specified on an Individualized Education Program (3 to 21 years of age)
  • Early intervention services for birth to 3 years of age

The family member should be enrolled when initial diagnosis of a medical condition is made and/or awareness of special educational concerns are addressed. Information should be updated at least every three years or whenever there is a substantial change in condition. This process applies to adults as well as children. Screening is required for all family members requesting travel to an overseas assignment.

Family Medicine Clinic

Central Appts.................... 433-2778

Clinic Info.......................... 433-3300

1st Floor, D Wing, Room 1D350

Family Medicine Clinic Pharmacy 433-1758

Hours: Weekdays, 8:30 a.m.-4:30 p.m.

Clinic and Immunization Hours:

Mon.-Thu., 7:30 a.m.-7:30 p.m.

Fri. 7:30 a.m.-4 p.m.

Closed weekends and all federal holidays

The Family Medicine Department physicians, mid-level providers and nurses offer a full spectrum of healthcare services for enrollees of all ages. The Family Medicine team also includes a clinical pharmacist, a behavioral health counselor, a nurse educator and a clinical psychologist.

With the exception of sick call, all patients are seen by appointment. Patients who walk in without an appointment will be evaluated by a Registered Nurse, but may experience a wait. For more information, please call 433-3300 weekdays, 8 a.m.-4 p.m.

The Clinic’s Care Focus is:

  • Preventive health services
  • Routine continuity care for chronic health issues
  • Acute and urgent illness
  • Continuity for obstetric care to include prenatal and deliveries
  • Newborn care
  • Women’s health services including Pap smears and breast cancer screening
  • Family Planning, to include oral contraceptives, IUD and Implanon insertion
  • Routine well-child and adolescent care
  • School and sports physicals
  • Adult and geriatric care
  • Immunizations
  • Sports medicine
  • Minor skin surgery and cryosurgery
  • Vasectomy
  • Colposcopy and exercise treadmill testing

Gastroenterology Clinic

Telephone......................... 433-1077

4th Floor, H Wing (Dept. of Medicine)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: N/A (7 a.m. procedure’s report to Administration Office prior coming to the GI clinic)

Hematology/Oncology Clinic

Telephone (Secretary)........ 433-4089

Telephone (MSA/Scheduler) 433-6527

4th Floor, H Wing (Dept. of Medicine)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: Chemo Room: 7:30 a.m.-4 p.m.

No children under 12 years old in Chemo Clinic

Infectious Diseases Clinic

Telephone......................... 433-6513

4th Floor, H Wing, Medical Specialties

Hours: Weekdays, 7:30 a.m.-4 p.m.

The Infectious Diseases Clinic is a referral clinic for other medical providers who need consultation regarding their patients with either difficult-to-diagnose or difficult-to-treat infections. We allow self-referral for two diagnoses only: HIV disease or for leisure travel advice.

Immunization Clinic (Pediatric)

Telephone......................... 433-6234

4th Floor, F Wing, Room 4F702, Mountainside

Hours: Weekdays, 8 a.m.-4 p.m.; Sat., 10 a.m.-
4 p.m. by appointment only

No appointments are necessary, but each patient must sign in at the front desk. Please bring immunization record, medical record, outpatient medical card and ID card, as applicable for age. Minors being immunized must be accompanied by parents or legal guardians who must sign their consent forms. Adolescents with appropriate records may be immunized in the Adolescent Clinic (see Pediatric/Adolescent Clinic on page 37).

If you have a child who needs to be seen in the Pediatric Clinic and have other children, please try to arrange for childcare to minimize the number of children who may be exposed to illness.

Nephrology Clinic

Telephone......................... 433-3314

4th Floor, H Wing (Dept. of Medicine)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: N/A

Neurology Clinic

Telephone......................... 433-5714

4th Floor, A Wing
(Dept. of Medicine behind 4 main elevators)

Hours: Weekdays, 7:30 a.m.-4 p.m.

Walk-in Hours: N/A

Nutrition Outpatient Clinic

Telephone......................... 433-4950

4th Floor, A Wing

Hours: Weekdays, 7:30 a.m.-4 p.m.

The Nutrition Outpatient Clinic is a referral clinic for other medical providers who need consultation regarding their patients. We also allow self-referral for the following conditions: Active-Duty Weight Management programs, general adult wellness, and sports and performance nutrition. Consults are triaged according to location of service or family member, and the patient may be seen at Tripler or U.S. Army Health Clinic-Schofield Barracks.

Obstetrics and Gynecology Department

Telephone 433-2778, ext. 71
4th Floor, H Wing, Room 4H508,

Use Mountainside Entrance

Hours: Weekdays, 8 a.m.-noon, 1-4 p.m., except Tue., open 10 a.m.-4 p.m.

The Obstetrics and Gynecology (OB/GYN) Clinic is a medical specialty clinic that offers services in obstetric and gynecologic care. Also offered are several other Sub-Specialty clinics that include Maternal Fetal Medicine, Reproductive Endocrinology (Infertility), Gynecologic Oncology and Urogynecology.

Urgent care is provided in the Same-Day Evaluation Clinic (SDEC). The OB/GYN Clinic is located on the 4th floor of the H Wing and is easily accessed through the Mountainside Entrance of the medical center.


Appointments to the Gynecology Clinic or one of its sub-specialties: Reproductive Endocrinology (Infertility), Gynecologic Oncology, Colposcopy or Gynecologic Urology are generally made by referral or consultation. The OB/GYN clinic will call you after it receives a referral to schedule the appointment with you. However, you may also refer yourself for family planning services or well-woman care through Central Appointments, 433-2778.


Mothers must be eligible beneficiaries to deliver at Tripler and may call the OB clinic for more information. Mothers at Tripler receive quality medical care before, during and after their pregnancies. A positive result on a home pregnancy test is all that is required for patients to begin receiving prenatal care.

Newly expectant moms or those transferring to Tripler from another facility may contact Central Appointments for an obstetric registration appointment.

After the registration visit, we will make you another appointment with a healthcare provider for a physical exam and complete review of the records. A Medical Support Assistant (MSA) will assist you in making all follow-up appointments.

Please be sure to bring all the records you have if obstetric care was started elsewhere.

At your registration appointment, we will discuss the options available to you for your care at Tripler during your pregnancy, i.e., Family Medicine, Certified Nurse Midwives, OB, Maternal Fetal Medicine subspecialists or centering.

Centering Pregnancy

Available for uncomplicated care at Tripler Army Medical Center. This form of prenatal care is conducted in a group, with time included for one on one time with the provider. These groups are facilitated by a Certified Nurse Midwife or a Nurse Practitioner. At the group sessions, you will receive a physical check-up, learn valuable self-care and infant care skills, discuss common pregnancy complaints and solutions, and build a strong sense of community with the other women in the group. This is an exciting program with many benefits to the participants. Please see our homepage, Facebook page, or call our Centering Coordinator for more information. Our Centering Coordinator can be reached at 433-5932.

A variety of free parenting and pregnancy classes are also available, including boot camps for dads, sibling classes, labor preparation for siblings to attend delivery, breastfeeding and labor and delivery tours.

Antepartum Diagnostic Center

6th Floor, F Wing, next to Labor and Delivery

The Antepartum Diagnostic Center provides testing and consultation for high-risk pregnancies.

The center staff performs highly specialized and detailed ultrasound examinations, non-stress testing for high-risk pregnancies and various forms of genetic testing and prenatal diagnoses. Patients are referred by the provider seeing them for OB care.

Once your OB provider determines that you need an ultrasound, they will direct you to call the Antepartum Diagnostic Center. Appointments are made directly through the Antepartum Diagnostic Center. The Antepartum Diagnostic Center will call patients to schedule appointments for direct consult referral for genetic counseling and other medical concerns once a consult has been placed by your OB provider.

Labor and Delivery

6th Floor, F Wing

Labor and Delivery is most easily accessed through the 4th floor Mountainside Entrance of the medical center. Labor and Delivery is open 24/7. We offer a triage area for pregnant patients who are 20 weeks gestation and above. This should be utilized for acute pregnancy complications as well as for labor checks.

For obstetric emergencies, patients who are below 20 weeks in their pregnancy are asked to contact the Same-Day Evaluation Clinic during normal clinic hours. Contact the Tripler ER (433-6697) or Schofield Acute Care Clinic (433-8850) at night, and during weekends and holidays. Newly remodeled birthing suites provide expectant mothers and their labor companions with a comfortable and homey labor and delivery experience. The large, wide-open rooms come furnished with state-of-the-art medical equipment, cabinets for storage, baby warmers, overstuffed sleeper chairs, television, and an island touch with a mountain window view and seascape pattern on the ceiling. Several rooms offer Jacuzzi tubs to be used to help ease labor discomfort.

Tripler has implemented several initiatives to provide optimum care for pregnant women.

  • Follow-up appointments for the mother are made before she leaves the clinic.
  • All patients receive second trimester ultrasounds.
  • 21 “stork” parking spaces in the Oceanside and 12 in the Mountainside Parking Lots are reserved for high-risk pregnancies and mothers at 36-weeks gestation. Parking passes are arranged by your healthcare provider.
  • All patients needing anesthesia service are given dedicated support.
  • New mothers are offered a special celebratory meal for her and a guest.

All staff physicians providing obstetrical care are fully credentialed and are either board-certified or board-eligible with their national organizations. A team of pediatricians attends all Cesarean Deliveries and other high-risk deliveries. A Neonatal Intensive Care Unit with Neonatologist is on site. Labor and Delivery also offers various pain management options to include anesthesia services with 24-hour availability by highly skilled nurse anesthetists and anesthesiologists. The OB/GYN department has several women’s health nurse practitioners and certified nurse midwives. Labor and Delivery has highly trained, caring, and compassionate nurses who hold national certifications for inpatient obstetrical nursing. There are two certified lactation consultants on site to support breastfeeding mothers. Women may also choose to be followed through their pregnancies with their Family Medicine physician. Family Medicine sees obstetrical patients at Tripler, Schofield Barracks, Kaneohe Bay, Pearl Harbor and Warrior Ohana.

Same-Day Evaluation Clinic

The Same-Day Evaluation Clinic (SDEC) offers obstetric evaluations on a walk-in basis for urgent pregnancy concerns during normal clinic operating hours until 3:30 p.m. These evaluations are for obstetrical patients, up to 6 weeks postpartum or post surgery, post-op surgical patients and emergent GYN consults. Patients are prioritized by the SDEC nurse and evaluated by our SDEC doctor. These evaluations are for acute pregnancy concerns and should not be confused with routine obstetric care.

OB Advice Nurse

The OB Advice Nurse offers advice to pregnant women with pregnancy concerns that may or may not need immediate attention. Common concerns may include medication or vaccine safety, coping with pregnancy symptoms, or whether or not to be seen, or other unanticipated concerns. The advice nurse is available Mon., Wed., Thu., and Fri., 8 a.m.-3:30 p.m. and Tue., 10 a.m.-3:30 p.m.

The advice nurse phone number is 433-2778, ext. 7, 3. If you are nearing your delivery date and have labor and delivery concerns please call labor and delivery triage at 433-9900.

Occupational Health Clinic USAHC-SB

By Appointment Only 433-8390
Bldg. 687, 1st Floor

Hours: Weekdays, 7 a.m.-noon, 1-4 p.m.

Services Include:

  • Annual Job-Related Health Surveillance for active-duty personnel
  • DoD civilian and NAF Personnel employees
  • Pre-employment Physicals
  • Pre-deployment Physicals
  • Treatment of Occupational illness and injury
  • Emergency treatment for non-occupational illness and injury
  • Services provided per AR 40-5

Pathology Department

Specimen Collection Laboratory

Telephone 433-6666/4
4th Floor, G Wing, Room 4G216,

near Mountainside Entrance

Hours: Weekdays, 7 a.m.-4:30 p.m.

Patient blood and urine specimens for testing are collected at the Specimen Collection Laboratory per physician’s orders.

Pathology Services

2nd Floor, G Wing (most other operations)

Hours: Weekdays, 7:30 a.m.-4 p.m.

The Department of Pathology and Area Laboratory Services provides a full range of essential medical laboratory science services in support of Tripler and other DoD health facilities throughout the Pacific. We are committed to service excellence and the delivery of high- quality, clinically relevant information quickly, so physicians and clinical staff may provide patients with superior healthcare.

Our staff consisting of 180 military and civilian medical lab science professionals and administrative support personnel provide the following services:

  • Anatomic Pathology, including surgical pathology, autopsy, and cytology
  • Tissue biopsy and cytologic examinations for determination of cancerous and reactive infectious conditions and tissue confirmation
  • Autopsy
  • Tumor registry to assist clinicians in following patients with malignant diagnoses
  • Clinical Pathology, including chemistry, virology/immunology, microbiology, hematology and blood bank
  • Specimen collection and analysis of blood and other body fluids for biochemicals, physical properties, or infection
  • Flow cytometry
  • Blood collection from donors and processing into FDA-licensed blood products
  • Maintaining a supply of blood products and issuing them for patient care
  • Consultation to clinicians and others on the laboratory science aspects of healthcare.
  • Training programs for military and civilian laboratory science students

Tripler laboratories are accredited by the College of American Pathologists to ensure the reliability of patient specimen test results. The blood collection and transfusion services are accredited by the American Association of Blood Banks and comply with Food and Drug Administration requirements intended to ensure the safety and purity of blood and blood products for transfusion. Microbiology laboratories participate in the CDC Laboratory Response Network.

Tumor Registry 433-6664
2nd Floor, G Wing, Room 2F301,

near Mountainside Entrance

Hours: Weekdays, 7 a.m.-4:30 p.m.

Our Tumor Registry is accredited by the American College of Surgeons.

Patient blood and urine specimens for testing are collected at the Specimen Collection Laboratory.

Core (STAT) Laboratory 433-6159/2290
2nd Floor, F Wing, Room 2G007, Mountainside Entrance

Hours: 24/7.

The Core lab processes and tests routine and high priority patient specimens.

Pediatric/Adolescent Clinic

Telephone 433-6697
Appointments at Tripler 433-9226/2778
Adolescent Clinic Emergencies 433-4165
(for same-day appointments)

Tripler ExceptionalFamily Member Program 433-6205
4th Floor, F Wing
Hours: Weekdays, 8 a.m.-noon, 1-4 p.m., Sat.,
10 a.m.-4 p.m. by appointment only.

To improve patient care and reduce waiting time, the Tripler Pediatric Clinic normally sees children by appointment only. Patients are seen in the following order:

1. Emergencies

2. Patients with scheduled appointments

3. Patients who walk into the clinic without appointments

All patients with acute problems will be seen, but walk-ins may have to wait up to three hours, depending on the seriousness of their problems. To minimize waiting time, call for a same-day appointment.

Appointments for the Pediatric Clinic are made through the Pediatric Appointment System at 433-9226/2778. Dial and listen for instructions.

The pediatric/adolescent clinic has expanded so it can accommodate all patients. To enroll in our outstanding clinic, please ensure you are enrolled in TRICARE and go online to easily book appointments,

If your physician requests that you bring your child back for a follow-up appointment, a nurse will make sure you have an appointment before you leave.

School physical appointments are also made through Pediatric Appointments at 433-9226/2778.

Pediatrics specialty care appointments are by appointment only or physician referral.
Call the regular Pediatrics Appointment Line, 433-9226/2778 for the pediatric specialties below:

  • Cardiology
  • Infectious disease/Pediatric Travel Medicine
  • Gastroenterology
  • Endocrinology
  • Hematology/Oncology
  • Pulmonary
  • Nephrology: ext. 4165
  • Neurology

For other pediatric specialties, call as indicated:

  • Developmental Pediatrics, 433-6205
  • Genetic Clinic, 433-6205
  • Metabolic Clinic, 433-6205

Infants: All children born at Tripler are seen in the well-baby clinic. We have appointments 365 days a year to monitor your child’s first few days of life.

Child and Family Behavioral Health


2nd Floor, B Wing

CAFBHS provides outpatient Behavioral Health care (psychiatric, psychological and clinical social work) to child and adolescent dependents, to their families, and in a different clinical location, to adult family members, with a broad range of emotional, behavioral and social problems, as well as consultation to TAMC's medical clinics and inpatient units. CAFBHS services are also available at TAMC and through outreach programs including the Child & Adolescent Telebehavioral Services and the School Behavioral Health Team (SBHT). The SBHT is a clinical outreach program of CAFBHS, operated in collaboration with the Department of Education, which provides comprehensive behavioral health (BH) services to Military youth in select Military-impacted schools and Child Development Centers (CDCs) on Oahu. The SBHT focuses on activities to promote and enhance behavioral health care for Service Member Youth, including individual and group BH treatment, and BH promotion and prevention programs for students, parents and teachers.

Pediatrics (Developmental)

Telephone 433-6205
DSN (315) 433-6205
Fax 433-2304
7th Floor, C Wing, Room 7C004

Hours: Weekdays, 8 a.m.-noon, 1-4 p.m. Closed weekends and holidays.

Developmental Pediatrics cares for children with a multitude of chronic handicapping conditions. Professional staff includes: child neurology, developmental pediatrics, genetics, child psychology, pediatric neuropsychology, pediatric occupational therapy, pediatric physical therapy, and speech and language pathology for children less than three years of age, and medical social work. Clinics available through Developmental Pediatrics include: Attention Deficit/Hyperactivity Disorder, DME Clinic, Feeding/Swallowing Clinic, Genetics/Metabolic Clinic, Individual Developmental/Behavioral, Neurology Clinic, Neuromuscular Clinic, Special Care NICU Follow-up Clinic, Zero to Three Clinic.

ADHD Clinic

This clinic provides comprehensive assessment for children 4-17 years of age suspected of having an Attention Deficit Hyperactivity Disorder, and co-morbid disorders. The ADHD Clinic also provides education for parents and their children about ADHD.

Pharmacy Services (Outpatient)

For Information 433-7880/7882
For Refill Requests 433-6962
4th Floor, Mountain side entrance, G Wing

Prescription Services on the Island of Oahu

With the exception of “special order” or “non-formulary” medications, you can pick up most of your prescriptions (new and refill), to include controlled substances, at any of the military pharmacies (Tripler, Schofield, Hickam, Pearl Harbor or Kaneohe Bay), regardless of where the prescription was originally entered. You are not restricted to one particular pharmacy. For example, you can go to Tripler to receive your prescription that was originally put into the Pearl Harbor pharmacy and vice versa.

NOTE: If your doctor or the pharmacy told you that the medication is a “special order” or “non-formulary” medication, please pick up the first fill of the prescription where it was originally entered (i.e. if seen at Tripler and entered in at Tripler, you need to pick it up at Tripler). Also, please be advised that these specialty medication requests can take up to several days to be reviewed and approved or denied. Check with your provider or the Pharmacy before coming to have the prescription filled. In most cases, any refills for the “special order” medication may be picked up at any other military pharmacy on the island. Please call in your refill ahead of time to make sure the pharmacy has enough time to order the medication and fill your prescription.

ID Card Policy

In order to pick up a prescription, the patient's military (CAC) or dependent ID card, a front and back facsimile copy of the ID card, (photocopy, digital image, phone picture or text message image), or Eligibility Form 490 from the Treasurer's Office are the accepted forms of identification. This is the preferred and easiest way to pick up prescriptions for a patient. In the absence of one of the above items, the individual picking up the medications should be able to verify the patient’s name, date of birth, and the medication(s) they are picking up for the patient, as a sign that they are authorized to act on behalf of the patient. All individuals picking up controlled substances must show a valid government-issued ID card. Only relatives or friends 14 years old or older are considered to have decision-making capacity and can pick up a relative or friend’s prescription. The dispensing pharmacist may still use discretion to withhold dispensing the prescription to someone other than the patient if they feel the person picking up the prescription lacks decision-making capacity.

Location and Operation,
Hours of Outpatient Pharmacy
New Prescriptions

Automated Refill (808) 433-6962

Telephone (808) 433-7880/7882

4th Floor, G Wing, TAPA Way next to H Wing

Hours: Weekdays, 8 a.m.-7:30 p.m., Sat., 8 a.m.-
4 p.m. Closed Sun. and federal holidays.

Services Include:

Full service pharmacy that processes new computer generated prescriptions written by any MTF provider on Oahu, new prescriptions written for formulary medications from civilian providers outside of TAMC, electronic prescriptions submitted by civilian providers outside of TAMC, Self-Care medications, prescription transfer requests (please allow up to 3 business days to have these completed), and refill pick-up after 4 p.m. Mon.-Fri. and all day Sat. and training holidays when the Refill Pharmacy is closed.

Tripler Refill Pharmacy

Automated Refill (808) 433-6962
Telephone (808) 433-6248

4th Floor, Mountain side entrance at Window #9, directly behind the Main Outpatient Pharmacy

Hours: Weekdays, 8 a.m.-4 p.m. Closed Sun. and federal holidays. Refills may be picked up at the Main Outpatient Pharmacy windows, after 4 p.m. on training holidays and on Saturdays.

Services Include:

Refill pick-up. The Refill Pharmacy operates on a mandatory phone-in/web refill request basis. Refills can be obtained by using the Phone-in Refill Service, available 24 hours a day, 7 days a week. Phone: (808) 433-6962. Or you may also refill your prescriptions online using the Online Prescription Refill system. Refills will be ready for pick-up in 2 business days after 10 a.m. Patients may drop off hard copy prescriptions, which will be ready for pick-up in 1 business day. Patients may also request to have their prescriptions transferred to TAMC from another MTF or civilian pharmacy. Please allow up to 3 business days to have this completed and bring all of your prescription information into the pharmacy with you.

NEX Pharmacy Pick Up

For Refill Request................................433-6962
For Information..................................422-2394

2nd Floor, Pearl Harbor Navy Exchange, next to Food Court.

Hours: Tues.-Thurs., 10 a.m.-6 p.m., Fri. and Sat., 10 a.m.-2 p.m., Closed Sun., Mon. and federal holidays.

Refill: If you want to pick up your refill prescription at the NEX, please call 433-6962 andselect the NEX pickup site option. Your refillswill be available after 48 hours. Prescriptions not picked up within 10 days will no longer be available for pick up and the patient will have to request the refill again.

New Prescriptions: You can drop off your new handwritten (hard copy) prescription at the NEXpharmacy. The prescription will be available for pick up after 72 hours. Prescriptions not picked up within 10 days will no longer be available for pick up and the patient will have to request for pick up again and wait another 72 hours.

Navy Exchange (NEX) Refill Pharmacy

Automated Refill (808) 433-6962
Telephone (808) 422-2394

2nd Floor inside The Mall at Pearl Harbor

Hours: Tues.-Thurs., 10 a.m.-6 p.m., Fri. and Sat., 10 a.m.-2 p.m. Closed Sun. and Mon., training and federal holidays. Closed for lunch 2-2:30 p.m.

Services Include:

Refill pick-up. The NEX Refill Pharmacy operates on a mandatory phone-in/web refill request basis. Refills can be obtained by using the Phone-in Refill Service, available 24 hours a day, 7 days a week. Phone: 808-433-6962. Or you may also refill your prescriptions online using the Online Prescription Refill system. Refill requests made before noon will be ready in two business days after 1 p.m., and refill requests made after noon will be ready in 3 business days. Patients may also drop off hardcopy prescriptions, which will be ready 3 business days after they are dropped off.

Refill Procedures: If you forgot your prescription number, or cannot locate the prescription numbers for your refills, please call the Pharmacy where you wish to pick up your refills, at the phone numbers listed above, and a staff member can assist with processing your refills. Refills that are not picked up within 10 business days will no longer be available for pick up, and the patient will need to call the refills in again

Discharge Prescription Window

4th Floor, Mountain side entrance at Window #6, directly behind the Main Outpatient Pharmacy

Hours: Weekdays, 8 a.m.-3:30 p.m. From 3:30-7:30 p.m., go to the Main Outpatient Pharmacy windows. After 7:30 p.m. go to the Inpatient Pharmacy. Sat., 8 a.m.-4 p.m. got to Main Outpatient Pharmacy windows. After 4 p.m. go to the Inpatient Pharmacy. Sun. and federal holidays, 8 a.m.-3:30 p.m. After 3:30 p.m. go to the Inpatient Pharmacy.

Inpatient Pharmacy: Located on the 2nd floor, G wing. Go down the Mountain side elevators to the 2nd floor. Go straight when exiting the elevator, past the Core Lab. After passing the Core Lab, you will see signs for Inpatient/Discharge Pharmacy. Go right, continuing to follow these signs and make the 2nd left you come to, which will bring you down to the Inpatient Pharmacy to pick up discharge medications after-hours.

Pharmacy Website: For more detailed information, please visit the TAMC Outpatient Pharmacy website at:

Electronic Prescriptions: Tripler, as well as all other military pharmacies on Oahu, now accept electronic prescriptions from outside providers. Electronic prescriptions are sent immediately to the pharmacy that the patient requests, don’t require patients to carry hardcopy prescriptions into the pharmacy, and can help prevent medication errors that arise from incorrect interpretation of illegible, hand written prescriptions. Prescriptions for controlled substances are not accepted through electronic prescribing. Talk to your doctor or pharmacy to learn more about electronic prescribing.

Peak Times (Busiest Hours): Weekdays, 10 a.m.-1 p.m. and 3-5 p.m, Sat., 8:30 a.m.-noon. Weeks directly before or after a holiday also tend to be much busier than usual. Please plan accordingly in order to avoid longer wait times at the Pharmacy

Internet Prescription Refill Processing

If you prefer to order your refills on the Internet, please visit our website at Once you have accessed the site, click on the Pharmacy/Refill link for instructions.

Hospital Staff

It is highly recommended that all eligible personnel assigned to Tripler Army Medical Center use the Will-Call service for all new and refill prescriptions. The will-call is the most efficient system for the staff and pharmacy. This service allows the staff to go back to work and then stop by the pharmacy later to pick up their prescriptions.

Peak Times (Busiest)

Hours: Weekdays, 10 a.m.-1 p.m., 3-5 p.m., Sat., 8:30 a.m.-noon.

During these peak times, your wait may exceed one hour. Please plan accordingly to avoid a long wait.

Child and Family Behavioral Health Service

Telephone 433-6418

2nd Floor, B Wing

The Child, Adolescent, and Family Psychology Service provides an array of youth and family-based services incorporating cognitive-behavioral-emotional strategies within ecosystemic, developmental, and integrated health frameworks.

Services Include:

  • Assessments: Psychological,
    Learning, Diagnostic, Intake
  • Individual Therapy (in combination
    with Family Interventions)
  • Family Therapy
  • Group Therapy
  • Social Skills Groups/Healthy Life Skills Groups: For children, teens and
    parents-psychoeducational, time-limited
  • Deployment Education and Support Group: For children and parents
  • Positive Parenting: For parents of
    young children
  • Consultation
  • Collaboration/Monitoring

Outpatient Social Work

Telephone 433-6606

The Outpatient Social Work Clinic provides counseling services to all military personnel and their families to assist in dealing with issues that affect their lives. Services include initial intake interviews, individual and couples counseling, deployment concerns, as well as referrals for any other appropriate services.

Managed Care

Medical Social Work

Telephone 433-6606

Medical Social Work has Three Main Functions:

1. Inpatient Discharge Planning

2. Outpatient Medical Social Work

3. Deployment Support Care Management

Medical social workers are integral members of the inpatient interdisciplinary healthcare teams and work with primary care outpatient clinics, including Tripler’s Internal Medicine Clinic and the Family Medicine Clinic. Medical social workers help with psychosocial needs that impact health and healthcare utilization. Medical social workers provide crisis intervention and supportive counseling, assistance with placement into appropriate long-term care or rehabilitation facilities, and referrals and linkage to community resources.

Marriage and Family Therapy Center at Schofield Barracks

For information and appointments 433-8550

The Marriage and Family Therapy Center provides therapeutic support to service personnel and their spouses on a voluntary, self-referral basis. Marital and family treatment is offered in a confidential atmosphere at Schofield Barracks Health Center, 2nd Floor, Bldg. 681.

Brain Injury Center/TBI

Telephone 433-6405
9th Floor, B Wing (Dept. of Medicine)
Hours: Weekdays, 8 a.m.-4 p.m.

The TAMC Brain Injury Center provides a continuum integrated care and services to Active Duty personnel in all branches of service, and beneficiaries with TBI. Its goals are to improve day-to-day functioning, and to optimize quality of life. Emphasis is placed on a primary care and case management treatment approach that incorporates specialty services to enhance recovery.

Services Include:

  • TBI Assessment and Evaluation
  • Cognitive Rehabilitation
  • Patient Care Coordination
  • Patient and Family Education
  • Behavioral Health Support
  • Telehealth Consultation & Treatment

By guiding the patient and their family through the healing process, the Clinic aims to assist brain injured/TBI patients to achieve maximum recovery, and to facilitate their progressive return to activity.

Interdisciplinary Pain Management Center

Tripler: 9th Floor, C Wing, Room 9C

Telephone 433-1415
U.S. Army Health Clinic –Schofield Barracks: Bldg. 683
Telephone 433-8553
Hours: Weekdays, 8 a.m.-4 p.m. Closed weekends and holidays.

This multidisciplinary center provides comprehensive evaluations for pain diagnosis, treatment, research and education. A team of health psychologists, physicians, nurses and other health professionals are dedicated to evaluating and treating persons seeking relief from persistent pain. The program aims to reduce or eliminate pain and suffering, restore optimum levels of function, facilitate return to work, promote safe and effective use of medications and enhance quality of life.

A pilot program is in place for active-duty returning Soldiers with musculoskeletal pain to determine the effectiveness of complementary and alternative modalities (CAM), specifically acupuncture, chiropractic or medical massage therapies, in conjunction with conventional medical and cognitive-behavioral pain management.

Our pain program mission is to empower patients with persistent pain to learn about their bodies and pain conditions and learn strategies for self-management. Various education modules, like COPE (Coping with and Overcoming Pain Effectively) assist individuals in understanding the mind-body connections in how our bodies feel pain. The goal is to learn techniques to improve management of pain in conjunction with medical treatments. Topics include the effects of pain and stress on the body and how to reduce the negative physical effects; lifestyle habit changes, such as sleep, exercise and nutrition, to reduce pain flares; and developing different coping strategies and behavioral skills to improve functioning in daily life and to enhance a sense of control over pain. Family members are welcome to attend all classes.

Pulmonary Clinic

Telephone 433-5759
4th Floor, A Wing (Dept. of Medicine)
Hours: Weekdays, 7:30 a.m.-4 p.m.
Walk-in Hours: N/A

Radiology Department

Telephone 433-2778
3rd Floor, G Wing, 3G200

Use the following menu choices to schedule your exam:

CAT Scan 8, 1, 2
General Radiology 8, 4
Mammogram 8, 5
MRI 8, 2
Nuclear Medicine 8, 3
Ultrasound 8, 1, 1

The Radiology Department provides 24 hour imaging services for emergent and urgent requests. Most routine requests are scheduled through the appointment line utilizing the menu options. Appointment times vary by the type of exam being scheduled.

The Department of Radiology provides state-of-the-art, full-spectrum radiology services to include general diagnostic plain radiography, gastrointestinal radiology/fluoroscopy, MRI, Ultrasound, CT scan, PET scan, pediatric radiology, musculoskeletal, neuroradiology and Women’s Imaging/Mammography.

Additional subspecialty services offered include Interventional Radiology, Nuclear Medicine and Radiation Oncology. The Department of Radiology is divided into several sections, each directed by a board-certified radiologist specializing in that particular area.

Women’s Imaging

Telephone 433-2778, Option #8 then #5
3rd Floor, G Wing, 3G200
Clinic appointments and self referral
Hours: 7:30 a.m.-4 p.m.

Accredited by the American College of Radiology, the women’s imaging center provides a full range of services designed to screen for and detect early breast cancer.

Tripler Radiology provides screening and diagnostic mammography, Ultrasound, MRI and biopsy procedures. Current recommendations for screening mammography are annually for women 40 years and older who have no breast-related symptoms or 10 years before the age of a first degree relative diagnosed with breast cancer. For example if your sister or mother were diagnosed with breast cancer at the age of 45, you would begin screening mammograms at the age of 35. Several initiatives have been implemented to facilitate scheduling of screening mammograms. Eligible women with a primary care provider may schedule their own mammograms without a referral by calling 433-2778, options #8 then #5. Appointments may also be scheduled simply by coming by the front desk of the Women’s Imaging Center during clinic hours. Your mammogram will be interpreted by a Board-Certified Radiologist and results will be sent to you in the mail and will be available to your primary care provider. If further imaging or proceedures are neccessary the Women's Imaging Center will call you for further scheduling and consultation. While screening mammography does not take the place of an annual exam with your provider, it is our goal to increase your access to care.

Interventional Radiology

Clinic Information 433-5221
6th Floor, G Wing, 6G
Hours: 7:30 a.m.-4 p.m.

The Interventional Radiology service provides a number of minimally invasive, image-guided procedures as an alternative to traditional surgery and tests. Examples of the types of scheduled procedures performed include arteriograms, angioplasty, uterine artery embolization for fibroids, and biopsies. Appointments for the interventional radiology (IR) service are generally made by referral or consultation. The IR service will call to schedule your appointment after the referral is received.

Radiation Oncology

Clinic Information 433-6601
Ground Floor, D Wing, G1D
Hours: 7:30 a.m.-4 p.m.

The Radiation Oncology service offers state-of-the-art radiation oncology care with compassion, education, and a team approach. The staff works with you, your family, and your physicians to provide you with superior quality care. Treatment is designed and delivered utilizing the latest technology, to include CT simulation, computerized treatment planning, high-energy linear accelerators, radio surgery and Brachytherapy (implant therapy). The professional and courteous staff will greet you and guide you through the entire process. The Radiation Oncology Service is committed to providing you high-quality integrated oncology care, working closely with all healthcare providers involved in your care. Formal discussions regarding your care are held in Tumor Boards—conferences where specialists knowledgeable about your type of cancer review your medical condition. Today’s cancer patient is likely to have many doctors—the Radiation Oncology service works hard to coordinate your care with them.

Nuclear Medicine

Clinic Information 433-5144
3rd Floor, A Wing, 3A015
Hours: 7:30 a.m.-4 p.m.

The Nuclear Medicine Service offers a full range of diagnostic functional imaging procedures to include bone scans, thyroid scans, myocardial perfusion studies, SPECT, and PET/CT. In addition, radiotherapies such as treatment for thyroid disease are also performed.

Our staff of board-certified physicians, technologists, and radiopharmacist are highly trained and experienced. The Nuclear Medicine service is certified by the Nuclear Regulatory Commission (NRC) and the American College of Nuclear Physicians (ACNP).

Preventative Medicine

Tripler: 7th floor A-Wing
Telephone: (808) 433-6693 or (808) 433-1606
Hours: Weekdays, 7:30 a.m. – 4 p.m.

The Department of Preventive Medicine serves as the public health department for Tripler Army Medical Center, US Army Health Clinic Schofield Barracks and all supported Army installations in Hawaii. It is comprised of seven distinct areas providing public and population health services for Tripler and all eligible beneficiaries, civilian employees, military units, commanders, communities and installations.

Programs and services include: Army Public Health Nursing, Occupational Health, Industrial Hygiene, Environmental Health, Health Physics, Army Hearing Program, and Infection Control and Epidemiology.

Rheumatology Clinic

Telephone 433-6513
4th Floor, H Wing (Dept. of Medicine)
Hours: Weekdays, 7:30 a.m.-4 p.m.
Walk-in Hours: N/A

Sleep Disorders Clinic

Telephone 433-6016
9th Floor, B Wing (Dept. of Medicine)
Hours: Weekdays, 7:30 a.m.-4 p.m.
Walk-in Hours: N/A

Surgery Department

Surgical Sub-Specialty Clinics
2nd Floor, A Wing, Room 2A317, Oceanside
Hours: Weekdays, 7:30 a.m.-4 p.m.

  • General Surgery
  • Pediatric Surgery
  • Urology
  • Neurosurgery
  • Cardiothoracic Surgery
  • Vascular Surgery
  • Plastic Surgery
  • Wound Care
  • Breast Clinic
  • Bariatrics
  • Colo/Rectal
  • Genetic Counseling
  • Trauma
  • Surgical Oncology

To Schedule an Appointment:

Call 433-2778, press 4 for Surgery

Then Press:

  • 1 for General Surgery
  • 5 for Pediatric Surgery
  • 6 for Urology, Neurosurgery, Plastic Surgery, Vascular Surgery and Cardiothoracic Surgery

Surgical Admission Center (SAC)

Telephone 433-5998/9
6th Floor, C Wing
Hours: Weekdays, 4:45 a.m.-10 p.m. Closed weekends and holidays.

The Surgical Admission Center (SAC)provides three services:

  • Pre-operative assessment
  • Day-of-surgery check-in
  • Post-operative phase 2 recovery and discharge

Travel Medicine Clinic

Telephone 433-6513
4th Floor, H Wing, Medical Specialties
Hours: Fri., 9-11 a.m.

The Travel Medicine Clinic is a self-referral appointment clinic in Infectious Diseases for leisure and vacation travelers who desire maximal pre-trip preparation. We schedule any eligible beneficiary who is 17 years or older. Currently, we do not see deploying active-duty travelers (contact Adult Allergy-Immunology Clinic for individuals/small groups; or Preventive Medicine for groups of ten or more). For pediatric patients 16 years or younger, contact Pediatric Infectious Diseases.