TRIPLER ARMY MEDICAL CENTER


Chapter 8: Schofield Barracks

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U.S. Army Health Clinic-Schofield Barracks

Tripler Schofield Barracks

Customer Relations Office Telephone 808-433-8504

General Information

The U.S. Army Health Clinic at Schofield Barracks (USAHC-SB) provides a wide variety of outpatient services and quality health care to the majority of the 36,000 Soldiers and family members assigned to the 25th Infantry Division, 8th Theater Sustainment Command, other commands, as well as some military retirees. The Schofield Barracks Health Clinic provides more than 50 percent of all Army primary health care in Hawaii. USAHC-SB is also responsible for deployment cycle medicine for most Soldiers on Oahu and operates the largest Soldier readiness processing (SRP) site in the Pacific. USAHC-SB consists of 23 separate building which are historical structures, and have all been extensively modernized. It was constructed in the early 1920s as a hospital. In 1965, its hospital services were transferred to Tripler Army Medical Center, and USAHC-SB became exclusively an outpatient facility. Since that time and especially since Sept. 11, 2001, health care services have expanded dramatically to accommodate the expanded mission requirements of the Department of Defense. USAHC-SB is the largest outpatient clinic in the U.S. Army. It is located northwest of the Post Exchange on Waianae Avenue at McCornack Road. The USAHC-SB, a TRICARE Prime site, provides health care to Soldiers, their families, military retirees and eligible family members assigned to primary care managers (PCMs) at the clinic. For the latest information about changes to services, hours of operation and events and initiatives, follow USAHC-SB on Facebook atwww.facebook.com/usahc.schofieldbarracks/.

Schofield Barracks Health Clinic

Telephone 433-8675

Hours: 7:30 a.m. to 4 p.m. Monday through Friday. Open during lunch. Closed Monday afternoons for training.

IMCOM

Tripler IMCOM

Army Substance Abuse Program (ASAP)

Telephone 433-8700
Schofield Barracks, Bldg. 673, First Floor

ASAP provides intensive outpatient treatment for alcoholism and drug addiction for adults ages 18-65. Treatment is designed to increase patients’ awareness of the impact of alcohol and drugs on their lives, to facilitate responsible decision-making and to help participants develop a plan for continued growth upon completion of the program. After completing the program, patients are scheduled to come in periodically, for up to one year, to complete the recovery process.

Soldier Primary Care, Schofield

Tripler Soldier Primary Care, Schofield

All Soldiers should follow unit sick call procedures for all primary, preventative care, well woman exams and Periodic Health Assessments (PHA).

Soldier-Centered Medical Homes

  • 2nd Brigade Combat Team (2BCT SCMH) Bldg. 677 First Floor (433-8210).
  • 3rd Brigade Combat Team (3BCT SCMH) Bldg. 677 Second Floor (433-8276).
  • 25ID Combat Aviation Brigade (CAB SCMH) Bldg. 678 Second Floor (433-8401).
  • 8th Theater Support Command (8TSC SCMH) Bldg. 681 First & Second Floor (433-8475).

Troop Immunizations USAHC-SB

Telephone 433-8800
Bldg. 679

Hours: 6:30 a.m. to noon and 12:45 to 3:30 p.m. Monday through Friday. Closed Wednesday, 6:30 to 10 a.m. Closed Thursday 12:45 to 2:30 p.m.

Services Provided:
  • Walk-in clinic for immunizations.
  • Performs MEDPROS screenings for incoming Soldiers.

Warrior Transition Clinic (WTC)

Telephone 433-8198
Bldg. 681, Second Floor

Hours: 6:30 to 11:45 a.m. and 1 to 3:30 p.m. Monday through Friday.

Services Provided:

Primary Care for healing Warriors in Transition assigned to the Warrior Transition Battalion.

Family Primary Care USAHC-SB

Tripler Family Primary Care

NOTE: See Additional Information at the end of Family Primary Care Section

Family Medicine PCMH

Family Medicine Red Team

Bldg. 682 First Floor, (433-8126)

Hours: 7:30 to 11:45 a.m. and 12:45 to 4 p.m. Monday through Friday. Closed Thursday, 1 to 3 p.m.

Family Medicine Blue Team

Bldg. 682 Second Floor, (433-8118)

Hours: 7:30 to 11:45 a.m. and 12:45 to 4 p.m. Monday through Friday. Closed Thursday, 1 to 3 p.m.

Family Medicine White Team

Bldg. 683 First Floor, (433-9271)

Hours: 7:30 a.m. to 11:45 a.m. and 12:45 to 4 p.m. Monday through Friday. Closed Thursday, 1 to 3 p.m.

Allergy and Immunization 433-8129
Allergy Shots: 2 to 3:30 p.m. Tuesday, 2:30 to 3:30 p.m. Thursday (during this time we do not give immunizations).

Immunizations: 7:30 to 11:30 a.m. and 1 to 3 p.m. Monday through Thursday (excluding the times allergy shots are given - see above).

Thursday Immunizations:
Administered 7:30 to 11:30 a.m.

Tuberculosis (TB) Tests: Done daily during immunization hours except Thursday.

Patient Assistance Line (PAL) USAHC-SB

At Family Medicine 433-8155

Hours: 7:30 a.m. to noon and 1 to 4 p.m. Monday, Tuesday, Thursday and Friday, and 9 a.m. to 2:30 p.m. Wednesday.

You may call the PAL to leave a message for your PCM, request a medication refill, ask about lab and X-ray results, or talk to a nurse. Messages will be returned within 72 hours.

Pediatric PCMH

Appointments 433-2778 (+3,1,2)
After Hours 433-7337 (PEDS)
Receptionist 433-8176

Bldg. 680, First & Second Floor

Hours: 8 a.m. to noon and 1 to 4 p.m. Monday, Tuesday, Wednesday and Friday, and 8 a.m. to noon and 3 to 4 p.m. Thursday.

Pediatrics PCMH Team Gecko

Telephone 433-2778
Bldg. 680, Second Floor

Hours: 8 a.m. to 4 p.m. Monday, Tuesday, Wednesday and Friday, and 8 a.m. to noon and 5 to 6 p.m. Thursday.

Pediatrics PCMH Team Honu

Telephone 433-2778
Bldg. 680, First Floor

Hours: 8 a.m. to 4 p.m. Monday, Tuesday, Wednesday and Friday, and 8 a.m. to noon, 5 to 6 p.m. Thursday.

Walk-in Hours for Immunizations ONLY:

8 to 11 a.m. and 1 to 3 p.m. PPD is not given on Thursday or before long weekends/holidays.

Services Provided:

  • Walk-in immunizations for empanelled patients.
  • Well baby exams.
  • Same-day acute and follow-up appointments.
  • School/sports physical.
  • Patient education.

Additional Information for Family Primary Care

Late Policy: You must check in by your appointment time. If you check in after your appointment time you are considered late. Late patients are seen on a space-available basis. Patients checking in 10 or more minutes after their appointed time are considered a “no show.”

  • Allow extra time for parking and walking to the clinic.
  • The Armed Services YMCA provides free hourly child care (six weeks to 12 years of age) in Bldg. 680 during certain business hours. Call 624-5645 to arrange child care with this service. Hourly care is also available at the Child Development Center.
  • If your physician recommends that you make a follow-up appointment, please make one immediately. If you wait, you may not be able to get an appointment with your PCM.

Minors: Patients under the age of 18 must be accompanied by a parent or legal guardian. If another adult will be accompanying the child, please provide the adult with a medical power of attorney authorizing them to consent to care for your child. By law, one exception exists: Patients aged 14 to 18 can choose to be seen without a parent for OB, family planning and sexually transmitted disease reasons.

  • Do not bring children to Well Woman or new OB appointments at Family Medicine. A responsible family member age 12 or older or a friend can come with you and watch your children in a waiting area during your exam. See YMCA information listed above.

Urgent Care

Tripler Urgent Care

Acute Care Clinic USAHC-SB

Telephone 433-8850
Bldg. 684, First Floor

Hours: 7 a.m. to 6:30 p.m. Monday through Friday. Walk-ins only.

The Acute Care Clinic provides walk-in care for acute illnesses, injuries and Basic Life Support Ambulance Services. Parking is available in front of the clinic and on the Glennan Street side across from the ambulance exit.

How Do I See A Doctor?

All patients are evaluated by clinic medical personnel and assigned a priority based on their assessed condition:

  • Emergent: Patients with life-threatening conditions are considered as first priority and will be seen ahead of all other patients.
  • Urgent: Patients with stable but serious conditions, with risk of deterioration, are seen ahead of all other patients but the emergent patients.
  • Non-Urgent: Patients with stable, non-life-threatening conditions, but could require more medical tests, and/or referral to another doctor or facility.
  • Routine: Patients with chronic medical conditions, or acute conditions in which waiting to be seen has no apparent risk to the patient.
  • Non-Urgent and Routine Patients: May be placed in our Fast Track, and seen by a mid-level provider (a physician’s assistant or nurse practitioner). If a large number of patients walk in to the Acute Care Clinic at the same time, such patients may be given a time later in the day that they can be seen. They can leave and return when a health care provider is available. Patients that are determined to see the physician provider in triage will be seen according to the urgency priority as stated above.
  • Specialty Clinics USAHC-SB

    Tripler Specialty Clinics

    Audiology/Army HearingProgram Services USAHC-SB

    Schedule/Cancel Appointments 433-8326

    PCM referral required for appointments

    Bldg. 687, First Floor

    Hours: 8 a.m. to noon and 1 to 4 p.m. Monday through Friday.

    Testing Hours: 8 to 10:30 a.m. and 1 to 2:30 p.m. Monday through Thursday, and 8 to 10:30 a.m. Friday.

    Services Provided:

    • Audiometry services (hearing tests).
    • Hearing readiness exams.
    • Hearing protective device fitting and training.
    • Clinical Hearing Services.
    • Installation Hearing Conservation.
    • Unit training and range inspections.

    Behavioral Health Care USAHC-SB

    Services Provided:

    • Each Behavioral Health entity within the clinic is dispersed amongst the different PCMH, Child & Family Behavioral Health, Family Advocacy and the Multi-Disciplinary Clinic.
    • Behavioral health services including crisis counseling, behavioral health evaluations, individualized treatment plans, medication evaluation and management, individual and group counseling and psychological testing.
    • Our staff consists of highly trained psychiatrists, psychologists, and social workers, both active-duty and civilian.

    Brain Injury Clinic (BIC) USAHC-SB

    Brain Injury Clinic 433-8199
    ANAM (only) 433-8047
    Bldg. 672, First Floor

    Hours: 7 a.m. to noon and 1 to 4 p.m. Monday, Tuesday, Wednesday and Friday, and 7 a.m. to noon and 3 to 4 p.m. Thursday.

    Services Provided:
    • Comprehensive outpatient multidisciplinary evaluation, treatment and case management of Soldiers who have sustained a concussion/TBI.
    • Specialty services offered include neuro psychology, psychiatry, clinical and health psychology speech, and language/cognitive rehabilitation.
    • Occupational therapy, optometry, audiology and physical therapy are a part of our multidisciplinary Brain Injury Team and are located with their respective services.
    • Administration of predeployment automated neuropsychological assessment metrics (ANAM).

    Chiropractic Clinic USAHC-SB

    Telephone 433-8192
    Bldg. 685, Second Floor

    Hours: 7 a.m. to 3:30 p.m. Monday, Tuesday, Wednesday and Friday, and 7 to 11 a.m. Thursday.

    Family Advocacy Program USAHC-SB

    Telephone 433-8579
    Bldg. 673, First Floor

    Primary Objective: Early identification, treatment and prevention of all types of child and spouse abuse, including physical, sexual, emotional abuse and neglect. The Family Advocacy Program (FAP) offers comprehensive psychosocial assessments, and a wide range of treatment services such as individual therapy, marital, family, group therapy, crisis intervention and psychoeducational groups. The FAP also provides services to “at risk” families who are vulnerable to stressors that can lead to abuse.

    For Information:
    • TAMC, 433-6606.
    • Schofield Barracks, 433-8579.
    • For help and advice on escaping an abusive relationship, call 624-SAFE (7233), available 24/7.
    • To report child abuse/neglect, call 832-5300.

    Nutrition Outpatient Clinic, USAHC-SB

    Soldier-centered Medical Home Nutrition Services (All Active Duty)
    Telephone 433-2778, ext. 326 or 433-4950
    First Floor, Bldg. 681

    Patient-centered Medical Home Nutrition Services (All family members/dependents)

    Telephone 433-9271
    First Floor, Bldg. 683

    Hours: 7:30 a.m. to 4 p.m. Monday through Friday.

    The Nutrition Outpatient Clinic is a referral clinic for other medical providers who need consultation regarding their patients. Nutrition services are imbedded within the medical homes at Schofield Barracks and patients will be referred to the dietitian in their respective home. We also allow self-referral for the following conditions: active-duty weight management programs, general adult wellness, sports and performance nutrition, and other group classes.

    Occupational Therapy USAHC-SB

    Locations:

    Hand Therapy Clinic

    Telephone 433-8011
    Bldg. 691

    SB TBI Occupational Therapy:

    Bldg. 691

    Hours: 7 a.m. to noon and 1 to 4 p.m. Monday through Friday.

    Appointments:

    SB Occupational Therapy (Hand Therapy) and TBI Occupational Therapy

    Telephone 433-2778, ext. 3, 5, 1

    SB TBI Occupational Therapy

    Telephone 433-2778, ext. 3, 5, 1

    Services Provided:
    • SB Occupational Therapy (Hand Therapy) provides evaluation and treatment of upper extremity musculoskeletal dysfunctions or injuries which may be acute, chronic or post-operative.
    • SB TBI Occupational Therapy provides cognitive rehabilitation, community reintegration, and sensorimotor remediation for the upper extremity as a result of traumatic brain injury.
    • A consult is required for OT Hand Therapy and TBI Occupational Therapy services. Please allow 24 hours from the time of consult entry before contacting the clinic to make an appointment.

    Optometry Clinic USAHC-SB

    Telephone 433-8462
    Bldg. 676, Second Floor

    Hours: 7:15 to 11:45 a.m. and 12:45 to 4 p.m. Monday, Tuesday, Wednesday and Friday, and 7:15 to 11:45 a.m. Thursday.

    Optometry Clinic at TAMC

    H-Wing, Fourth Floor

    Hours: 7:30 to 11:45 a.m. and 12:45 to 4:30 p.m. Monday through Friday.

    Services Provided:
    • Comprehensive vision and ocular health exams

    Vision Readiness (Amber on AKO): This requires a vision screening, which is a unit function. If you are required to wear glasses, vision readiness requires two pair of functional glasses as well as mask inserts. If you have a current exam but are missing a pair of the required eye wear, you can report to the eye clinic to order them (Room 206). Make sure you bring your current prescription.

    War Fighter Refractive Eye Surgery (PRK/LASIK) Information: Active duty only, information available at TAMC website (www.tamc.amedd.army.mil/offices/ophthalmology/default.htm).

    Orthopedic/Podiatry Clinic USAHC-SB

    Appointments 433-8313
    Bldg. 688, First Floor

    Hours: 7 a.m. to noon and 1 to 4 p.m. Monday, Tuesday, Wednesday and Friday, and 7 a.m. to noon Thursday.

    Services Provided:
    • SB Orthopedic/Podiatry Clinic provides Soldiers and families with orthopedic or podiatry referrals, consultation and management of nonsurgical orthopedic/podiatry conditions. Conditions requiring surgery are referred to Tripler AMC Orthopedics/Podiatry.
    • Brace shop available for common orthotics, consult required.
    • A consult is required for SB Orthopedic/Podiatry Clinic from the patient’s PCM/health care provider. Allow 24 hours from the time of consult entry before contacting the clinic to make an appointment.

    Physical Therapy Section USAHC-SB

    Telephone 433-8027
    Bldg. 686, First Floor

    Hours: 6 a.m. to noon and 1 to 4 p.m. Monday, Tuesday, Thursday and Friday, and 6 to 11:45 a.m. Thursday.

    Services Provided:
    • Orthopedic rehabilitation services for active-duty Soldiers.
    • Complete neuromusculoskeletal evaluation, therapeutic exercises, assessments for utilization of additional therapies and modalities, injury prevention education and human performance evaluation.
    • Currently available for the community: Advanced Tactical Athlete Conditioning, knee injury prevention and treatment class, back injury prevention and education class, pool classes, functional agility class, lumbar stabilization class, and running form evaluation.

    Public Health Nursing USAHC-SB

    Telephone 433-8677
    Bldg. 681A

    Hours: 7:30 a.m. to 4 p.m. Monday through Thursday and 7:30 a.m. to noon Friday.

    Services Provided:
    • Pregnancy classes for active-duty Soldiers: 7 to 8 a.m. Tuesday.
    • Tobacco Cessation Support: call or visit our clinic for more information.
    • TB Surveillance Program.
    • Health promotion information.
    • STD/HIV awareness, Education, counseling.
    • Medical threat briefs (pre- and post-deployment).

    Support Services

    Tripler Support Services

    Customer Relations USAHC-SB

    Telephone 433-8504
    Fax 433-8506
    Bldg. 676, Room 102

    Hours: 8 to 11 a.m. and noon to 4 p.m. Monday through Friday.

    Mailing Address:

    U.S. Army Health Clinic SB
    Attn: Customer Service Representative Office (MCHK-HC-A)
    Bldg. 676, Room 120
    Schofield Barracks, HI 96857-5460

    Services Provided:
    • Information.
    • Health care provider changes.
    • Medical care access.
    • Staff interaction.
    • Compliments.
    • Concerns.

    The forms needed for the above services may be obtained directly from the customer service representative or from the box located outside the office door. Instructions are provided for their use. Check office door for immediate assistance. No appointments are required but are available upon request.

    Medical Laboratory USAHC-SB

    Bldg. 684, Second Floor 433-8303

    Hours: 7 a.m. to 4 p.m. Monday, Wednesday and Friday, and 7 a.m. to 1 p.m. and 3 to 4 p.m. Thursday.

    Medical Records/Correspondence USAHC-SB

    Chief 433-8445
    NCOIC 433-8204

    General Information about Medical Records:
    • USAHC-SB Family Medicine Medical Records and USAHC-SB Soldier Medical Records are designated by the medical center commander as the official custodians of medical records. Our primary responsibility is the maintenance of the outpatient treatment record; to include review for completeness and accuracy of documentation.
    • USAHC-SB Medical Correspondence provides patients and third parties with copies of outpatient medical records.
    • A request form must be filled out (DD2870) prior to release.
    • Usual wait time for copies is two to four weeks.
    • Only copies of your records will be sent to civilian appointment or referrals.
    • When PCSing, a copy of the sponsor’s orders are required to hand carry medical records. See below for age restrictions.
    • Records cannot be released to anyone other than the patient if they are 18 years or older, unless an authorization form signed by the patient and the Military ID card of the patient are presented. The statement does not need to be formalized, just signed and dated by the patient.
    Dependent Medical Records

    Telephone 433-8447
    Bldg. 676, First Floor, Room 117

    Hours: 7 a.m. to 4 p.m. Monday through Thursday and 7 a.m. to 1 p.m. and 3 to 4 p.m. Friday.

    • Family members, retirees, SBHC Medical Company active duty ONLY!
    Soldier Medical Records

    Telephone 433-8200
    Bldg. 679(1c)

    Hours: 7 a.m. to 4 p.m. Monday through Thursday, and 7 a.m. to 1 p.m. and 3 to 4:45 p.m. Friday.

    • Active-duty personnel.
    Medical Correspondence 433-8440

    Bldg. 676, First Floor, Room 120

    Hours: 7:30 a.m. to 4 p.m. Monday through Thursday and 9 a.m. to 4 p.m. Friday.

    Pharmacy USAHC-SB
    Main Pharmacy

    Telephone 433-8423
    Bldg. 676

    Hours: 8 a.m. to 6 p.m. Monday through Friday, and 8 a.m. to 4 p.m. Saturday. Closed 30 minutes for lunch.

    Refill Pharmacy

    Call-in Refill Line 433-6962
    Bldg. 695 (between Health Clinic and PX)

    Hours: 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m. Monday through Friday. Closed federal holidays. Modified hours on training holidays.

    NOTE: Refills may be called in at 433-6962 and picked at the Refill Pharmacy Bldg. 695 the next day, after 1:30 p.m.

    Radiology USAHC-SB

    Telephone 433-8355, no appointments
    Bldg. 685 First Floor (next to the Acute Care Clinic)

    Hours: 7 a.m. to 6:30 p.m. daily.

    Services Provided:

    • Walk-in/routine screening mammography program.
    • Diagnostic radiology services.
    • Patients are seen on a first-come, first-serve basis as far as possible. Patients from the Acute Care Clinic (ACC) MAY be given priority based on their condition.
    • Unattended children under the age of 10 are not allowed in the Radiology waiting area. Child care is provided in Bldg. 680, from 8 a.m. to noon Monday through Friday for children 6 weeks to 12 years old. Reservations are highly recommended. Call 625-5645.

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