Chapter 8: Schofield Barracks

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U.S. Army Health Clinic-Schofield Barracks

General Information

The U.S. Army Health Clinic at Schofield Barracks provides a wide variety of services and quality healthcare to the majority of the 36,000 Soldiers and their families assigned to the 25th Infantry Division, 8th Theater Sustainment Command, other commands, as well as some local military retirees. The Schofield Barracks health clinics provide more than 50 percent of all Army primary health care in Hawaii. USAHC-SB is also responsible for deployment cycle medicine for most Soldiers on Oahu and runs the largest Soldier Readiness Processing (SRP) site in the Pacific.

USAHC-SB is a historical structure which has been extensively modernized. It was constructed in the early 1920s as a hospital. In 1965, its hospital services were transferred to Tripler Army Medical Center, and USAHC-SB became exclusively an outpatient facility. Since that time and especially since Sept. 11, 2001, health care services have expanded dramatically to accommodate the enlarged mission requirements of the Department of Defense and the U.S. Army.

The Schofield Barracks Health Clinic is now one of the largest outpatient clinics in the U.S. Army. It is located northwest of the post exchange on Waianae Avenue at McCornack Road. The USAHC-SB is a TRICARE Prime site providing health care to Soldiers, their families, military retirees and eligible family members assigned to Primary Care Managers (PCMs) at the Clinic.

For the latest information about changes to services, hours of operation and events and initiatives, follow USAHC-SB on Facebook at

Soldier Primary Care, Schofield

ALL Soldiers should follow unit sick call procedures for all primary, preventative care, Well Woman Exams and Periodic Health Assessments.

Troop Medical Clinic (TMC) 433-8210/32

Bldg. 677, 1st Floor

Hours: Weekdays, 6:30-11:45 a.m., 12:45-3:30 p.m.; Closed Thu., 2-3:30 p.m.

TMC Annex....................... 433-8165

Bldg. 678, 2nd Floor

Hours: Weekdays, 6:30-11:45 a.m., 12:45-3:30 p.m.; Closed Thu., 2-3:30 p.m.

Deployment Health Clinic (DHC) 433-8400

Bldg. 678, 2nd Floor

Hours: Weekdays, 6:30-11:45 a.m., 1-3:30 p.m.; Closed Thu., 2-3:30 p.m.

Services Provided:

Dedicated to Activated Reserve and Guard Soldiers, individual deployers and re-deployers, REFRAD.

Aviation Medicine

Appointments................ 433-8275/6

Flight Physicals.................. 433-8280

Bldg. 677, 2nd Floor

Hours: Weekdays, 6:30-11:45 a.m., 1-3:30 p.m.; Closed Thu., 2-3:30 p.m.

Services Provided:

Primary medical care to aviators requiring special flight status management.

Flight Physicals:

Part I: walk in Tue.-Thu., 6:30-7 a.m.

Part II: scheduled when Part I is completed

Physical Exams Clinic USAHC-SB

Telephone......................... 433-8475

Appointments................... 433-8476

Bldg. 673, 2nd Floor

Hours: Weekdays, 6:30-11:45 a.m., 1-3:30 p.m.; Closed Thu., 2-3:30 p.m.

Services Provided:

Military Physical Exams

Periodic Health Assessments (PHA) for units with no organic medical support

No Scuba or Flight Physicals

Troop Immunization USAHC-SB 433-8800

Bldg. 679

Hours: Weekdays, 6:30-11:45 a.m., 1-3:30 p.m.; Closed Thu., 2-3:30 p.m.

Services Provided:

Walk-in Clinic for immunizations

Performs MEDPROS screenings for incoming Soldiers

Late Policy: You must check in by your appointment time. If you check in after your appointment time you are considered late. Late patients are seen on a space-available basis. Patients checking in 10 or more minutes after their appointed time are considered “No Show.”

Warrior Transition Clinic (WTC) 433-8282

Bldg. 688, 1st Floor

Hours: Weekdays, 6:30-11:45 a.m., 1-3:30 p.m.

Services Provided:

Primary Care for healing Warriors in Transition assigned to the Warrior Transition Battalion.

Family Primary Care USAHC-SB

NOTE: See Additional Information at the end of Family Primary Care Section

Family Medicine Clinic USAHC-SB

Bldg. 682

Hours: Weekdays, 7:30 a.m.-noon; 12:45-4 p.m.; Late clinic and Saturday clinic by appointment only

Allergy and Immunization Hours

Allergy Shots: Tue. and Thu., 2-3:30 p.m., during this time we are unable to give immunizations

Immunizations: Mon-Thu.,
7:30-11:30 a.m., 1-3 p.m., excluding the times allergy shots are given (see above)

Friday Immunizations:
Administered 9-11:30 a.m., 1-3 p.m.

Tuberculosis (TB) Tests: Done daily during immunization hours except Thu.

To Book, Cancel, or Reschedule

an Appointment 433-2778, ext. 1, 3

Appointment Line Hours: Weekdays, 6:30 a.m.-
4:30 p.m.

To cancel an appointment after hours, please call 433-8010 and leave a message with your full name, sponsor’s last four digits of social security number, and the date and time of your appointment.

Patient Assistance Line (PAL) USAHC-SB

At Family Medicine 433-2778, ext. 13

Hours: Mon.-Thu., 7:30 a.m.-noon, 1-4 p.m.; Fri., 9 a.m.-noon, 1-4 p.m.

You may call the PAL to leave a message for your PCM, request a medication refill, ask about lab and X-ray results, or talk to a nurse. Messages will be returned within 72 hours.

Pediatric Clinic USAHC-SB

Appointments................... 433-9226

After Hours............ 433-7337 (PEDS)

Receptionist...................... 433-8175

Bldg. 680, 1st Floor

Hours: Weekdays, 8 a.m.-noon, 1-4 p.m.

Walk-in Hours for Immunizations ONLY: 8-11 a.m., 1-3 p.m. PPD is not given on Thu. or before long weekends/holidays

Services Provided:

Walk-in Immunizations for empanelled patients

Well baby exams

Same-day Acute and Follow-up Appointments

School/Sports Physical

Patient Education

Additional Information
for Family Primary Care

Late Policy: You must check in by your appointment time. If you check in after your appointment time you are considered late. Late patients are seen on a space-available basis. Patients checking in 15 or more minutes after their appointed time are considered “No Show.”

Allow extra time for parking and walking to the clinic.

The Armed Services YMCA provides free hourly care in Bldg. 680 during certain business hours. Call 624-5645 to arrange child care with this service. Hourly care is also available at the Child Development Center.

If your physician recommends you make a follow-up appointment, please make one immediately. If you wait, you may not be able to get an appointment with your PCM.

Minors: Patients under the age of 18 must be accompanied by a parent or legal guardian. If another adult will be accompanying the child, please provide the adult with a medical power of attorney authorizing them to consent to care for your child. By law, one exception exists: Patients aged 14 to 18 can choose to be seen without a parent for OB, family planning, and sexually transmitted disease reasons.

Do not bring children to well woman or new OB appointments at Family Medicine. A responsible family member age of 12 or older or a friend can come with you and watch your children in a waiting area during your exam. See YMCA information listed above.

Urgent Care

Acute Care Clinic USAHC-SB 433-8850

Bldg. 684, 1st Floor

Hours: Daily, 6 a.m.-9 p.m., Walk-ins only

The Acute Care Clinic provides walk-in care for acute illnesses, injuries and 24-hour Basic Life Support Ambulance Services. Parking is available in front of the clinic and on the side across from the ambulance exit.

How Do I See A Doctor?

All patients are evaluated by clinic medical personnel and assigned a priority based on their assessed condition:

1. Emergent: Patients with life-threatening conditions are considered as first priority and will be seen ahead of all other patients.

2. Urgent: Patients with stable but serious conditions, with risk of deterioration, are seen ahead of all other patients but the Emergent patients.

3. Non-Urgent: Patients with stable, non-life-threatening conditions, but could require more medical tests, and/or referral to another doctor or facility.

4. Routine: Patients with chronic medical conditions, or acute conditions in which waiting to be seen has no apparent risk to the patient.

5. Non-Urgent and Routine patients: May be placed in our Fast Track, and seen by a mid-level provider (a Physician’s Assistant or Nurse Practitioner). If a large number of patients walk in to the Acute Care Clinic at the same time, such patients may be given a time later in the day that they can be seen. They can leave and return when a Health Care Provider is available. Patients that are determined to need to see the Physician Provider in Triage will be seen according to the Urgency Priority as stated above.

Specialty Clinics USAHC-SB

ASAP USAHC-SB................ 433-8700

Army Substance Abuse Program

Bldg. 673, 1st Floor

ASAP provides intensive outpatient treatment for alcoholism and drug addiction for adults ages 18 to 85. Treatment is designed to increase patients’ awareness of the impact of alcohol and drugs on their lives, to facilitate responsible decision-making and to help participant develop a plan for continued growth upon completion of the program. After completing the program, patients are scheduled to come in periodically, for up to one year, to complete the recovery progress.

Audiology/Hearing Program
Services USAHC-SB

Schedule/Cancel Appointments 433-8325

PCM referral required for appointments

Bldg. 687, 1st Floor

Hours: Mon.-Thu., 8 a.m.-noon, 1-4 p.m., Fri., 8 a.m.-noon

Services Provided:

Hearing exams and comprehensive audio evaluations

Hearing-related rehabilitation services

Installation Hearing Program services

Behavioral Health Care USAHC-SB

Behavioral Health Triage Line Pager

Questions or Concerns....... 655-6600

Hours: Weekdays, 7:30 a.m.-4:30 p.m.


Bldg. 687, 2nd Floor


Bldg. 681, 1st and 2nd Floors

Child Assistance Center: Thu., 7:30 a.m.-4:30 p.m.


Adult Family Member Clinic 433-8130

Child and Adolescent

Assistance Center ......... 433-8140

Marriage and Family Therapy 433-8550

Soldier Assistance Center. 433-8600

Services Provided:

Behavioral health services including crisis counseling, behavioral health evaluations, individualized treatment plans, medication evaluation and management, individual and group counseling and psychological testing.

Our staff consists of highly trained psychiatrists, psychologists, and social workers; both active-duty and civilian.

SELF Clinic......................... 433-8880

Soldier Evaluation for Life Fitness

Bldg. 672

Appointments are scheduled by Soldier unit 90-120 days post deployment

Services Provided:

Post-deployment comprehensive assessment and treatment program for active-duty Soldiers.

Every Soldier completes the SELF assessment, as scheduled by their unit; 90-120 days post deployment.

Evaluation includes a computer-based assessment, an interview with a behavioral health provider and a meeting with a PCM to ensure that every Soldier’s mental and physical health needs are met.

Soldiers may elect to receive follow-up care for behavioral health, medical education or spiritual concerns at the SELF clinic or may be referred to other clinics as appropriate.

SELF follow-up services include coaching for common post-deployment concerns, individual and group therapy and educational classes.

SELF additionally provides outreach, consultation and education services at the request of unit leaders.

Chiropractic Clinic

USAHC-SB............. 433-8190 (Appts)

Bldg. 685, 2nd Floor

Hours: Weekdays, 6:30 a.m.-3:30 p.m.

Services Provided:


Must have PCM referral

Concussion Clinic USAHC-SB

Bldg. 672, 1st Floor

Hours: Weekdays, 7:30 a.m.-noon, 1-4:30 p.m.


Bldg. 688......................... 433-8282

Bldg. 681A....................... 433-8199

Services Provided:

Comprehensive outpatient interdisciplinary evaluation, treatment and case management of Soldiers who have sustained a concussion/TBI.

Specialty services offered include Neuro­psychology, Psychiatry, Psychology Speech andLanguage/Cognitive Rehabilitation. Occupational therapy, Physical Therapy and Speech and Language Pathology are part of our interdisciplinary TBI team and are located with their respective services.

Family Advocacy Program

USAHC-SB......................... 433-8579

Bldg. 681, 2nd Floor

Primary Objective: Early identification, treatment and prevention of all types of child and spouse abuse, including physical, sexual, emotional abuse and neglect. FAP offers comprehensive psychosocial assessments, and a wide range of treatment services such as individual therapy, marital, family, group therapy, crisis intervention, and psycho-educational groups. The FAP also provides services to “at risk” families who are vulnerable to stressors that can lead to abuse.

For Information Call:

TAMC - 433-6606

Schofield Barracks - 433-8579

For help and advice on escaping an abusive relationship, call 624-SAFE (7233) daily, 24 hours

To report child abuse/neglect, call 832-5300

Nutrition Outpatient Clinic, USAHC-SB

Telephone......................... 433-8687

1st Floor, Bldg. 688

Hours: Weekdays, 7:30 a.m.-4 p.m.

The Nutrition Outpatient Clinic is a referral clinic for other medical providers who need consultation regarding their patients. We also allow self-referral for two conditions: Active-Duty Weight Management Programs and General adult Wellness. Consults are triaged according to location of service or family member, and the patient may be seen at Tripler or USAHC-SB.

OB/GYN Clinic USAHC-SB.. 433-8380

Bldg. 680, 2nd Floor

Hours: Weekdays, 8 a.m.-noon, 1-4 p.m.


Tripler................ 433-2778, ext. 411

Schofield......................... 433-8794

Services Provided to Patients:

Initial OB Registration Appointments

Routine OB Appointments

Well Woman Exams/PAP Smears


IUD Counseling and Insertion

Gynecologic diagnostic, treatment and comprehensive care

Referral required from PCM for appointments

Occupational Health Clinic USAHC-SB

By Appointment Only........ 433-8390

Bldg. 687, 1st Floor

Hours: Weekdays, 7:30 a.m.-noon, 1-4 p.m.

Services Provided:

Annual Job-Related Health Surveillance for active-duty personnel

DoD civilian and NAF Personnel employees

Preemployment Physicals

Predeployment Physicals

Treatment of Occupational illness and injury

Emergency treatment for non-occupational illness and injury

Services provided per AR 40-5

Occupational Therapy USAHC-SB


Hand Therapy Clinic, Bldg. 691

SB TBI Occupational Therapy, Bldg. 691

WTU Occupational Therapy Clinic, Bldg. 688, 1st Floor

Hours: Weekdays, 7 a.m.-noon, 1-4 p.m.


SB Occupational Therapy (Hand Therapy)

and TBI Occupational

Therapy....... 433-2778, ext. 3, 5, 1

WTU Occupational

Therapy....... 433-2778, ext. 3, 3, 1

All WTs must complete in-processing through the WTU as well as a screen through WTU Occupational Therapy to reach the clinic.

SB TBI Occupational

Therapy....... 433-2778, ext. 3, 5, 1

Services Provided:

SB Occupational Therapy (Hand Therapy) provides evaluation and treatment of upper extremity musculoskeletal dysfunctions or injuries which may be acute, chronic or post-operative.

WTU Occupational Therapy provides community and work-reintegration services as well as transitional life skills to Warriors in Transition as part of the Comprehensive Transition Plan.

SB TBI Occupational Therapy provides cognitive rehabilitation, community re-integration, and sensorimotor remediation for the upper extremity as a result of traumatic brain injury.

A consult is required for OT Hand Therapy and TBI Occupational Therapy services. Please allow 24 hours from the time of consult entry before contacting the clinic to make an appointment.

Optometry Clinic

USAHC-SB............. 433-8460 (Appts)

Bldg. 676, 2nd Floor

Hours: Weekdays, 7:30-11:45 a.m., 12:45-4:30 p.m.; Closed Thu. afternoons for training

Services Provided:

Comprehensive vision and ocular health exams

Visual Readiness (“Amber on AKO”): This requires a visual screening, which is a unit function. If you are required to wear glasses, visual readiness requires two pair of functional glasses as well as mask inserts. If you have a current exam and a pair got lost or broken, you can report to the eye clinic to order more optical devices (Room 206). Make sure you bring your current prescription.

War Fighter Refractive Eye Surgery (PRK/LASIK) Information: Active duty only, information available at TAMC website (

Orthopedic/Podiatry Clinic USAHC-SB

Appointments................... 433-8625

or Central Appointments. 433-2778

(press “1” then “2” at the prompt)

Bldg. 683, 1st Floor

Hours: Weekdays, 7 a.m.-noon, 1-4 p.m.

Services Provided:

SB Orthopedic/Podiatry Clinic provides Soldiers and families with orthopedic or podiatry referrals consultation and management of non-surgical orthopedic/podiatry conditions. Conditions requiring surgery are referred to Tripler AMC Orthopedics/Podiatry.

A consult is required for SB Orthopedic/Podiatry Clinic from the patient’s Primary Care Manager/healthcare provider. Allow 24 hours from the time of consult entry before contacting the clinic to make an appointment.

Physical Therapy Section

USAHC-SB......................... 433-8025

Bldg. 686, 1st Floor

Hours: Mon.-Wed., Fri., 7 a.m.-noon, 1-4 p.m., Thu., 7 a.m.-noon

Services Provided:

Orthopedic rehabilitation services to active- duty Soldiers.

Complete neuromusculoskeletal evaluation, therapeutic exercises, assessments for utilization of additional therapies and modalities, injury prevention education, and human performance evaluation.

Currently available for the community: Advanced Tactical Athlete Conditioning (ATAC), Knee Injury Prevention and Treatment Class, Back Injury Prevention and Education Class, Pool Classes, Functional Agility Class, Lumbar Stabilization Class, and Running Form Evaluation.

Public Health Nursing

USAHC-SB ........................ 433-8675

Bldg. 673, 2nd Floor

Hours: Weekdays, 7:30 a.m.-4 p.m.; open during lunch; Closed every Mon. afternoon for

Services Provided:

Pregnancy Classes for Active-Duty Soldiers: every Tues. 7-8 a.m.

Tobacco Cessation Program: call or visit our clinic to sign up for classes

TB Surveillance Program

Health Promotion Information

STD/HIV Awareness, Education,

Medical Threat Briefs (Pre and Post Deployment)

Support Services

Customer Service USAHC-SB 433-8504

Fax................................... 433-8506

Bldg. 676, Room 102

Hours: Weekdays, 8-11 a.m., noon-4 p.m.

Mailing Address:

U.S. Army Health Clinic SB

Attn: Customer Service Representative Office


Bldg. 676, Room 102

Schofield Barracks, HI 96857-5460

Services Provided:


Health Care Provider Changes

Medical Care Access

Staff Interaction



The forms needed for the above services may be obtained directly from the Customer Service Representative or from the box located outside the office door. Instructions are provided for their use. Check office door for immediate assistance. No appointments are required but are available upon request.

Medical Laboratory USAHC-SB 433-8303

Bldg. 684, 2nd Floor

Hours: Mon., Wed., Fri., 7 a.m.-4:30 p.m.; Thu., 7 a.m.-3 p.m.

Medical Records/Correspondence USAHC-SB

OIC................................... 433-8445

NCOIC............................... 433-8204

General Information about Medical Records:

USAHC-SB Family Medicine Medical Records and USAHC-SB Troop Medical Records are designated by the Medical Center Commander as the official custodians of medical records. Our primary responsibility is the maintenance of the outpatient treatment record; to include review for completeness and accuracy of documentation.

USAHC-SB Medical Correspondence provides patients and third-parties with copies of outpatient medical records.

A request form must be filled out (DD 2870) prior to release.

Usual wait time for copies is 2-4 weeks.

Only copies of your records will be sent to civilian appointment or referrals.

When PCSing, a copy of the sponsor’s orders are required to hand carry medical records. See below for age restrictions.

Records cannot be released to anyone other than the patient if they are 18 years or older, unless a signed authorization form the patient and the Military ID card of the patient are present. The statement does not need to be formalized, just signed and dated by the patient.

Family Medicine Medical Records 433-8447

Bldg. 676, 1st Floor, Room 117

Hours: Mon.-Thu., 7 a.m.-4 p.m.; Fri., 9 a.m.-
4 p.m.

Family members, retirees, Med. Co. C active duty ONLY!

Troop Medical Records...... 433-8200

Bldg. 679

Hours: Mon.-Wed., Fri., 6:30 a.m.-3 p.m.;
Thu., 6:30-10 a.m., noon-3 p.m.

Active-duty personnel

Medical Correspondence.. 433-8440

Bldg. 676, 1st Floor, Room 120

Hours: Mon.-Thu., 7:30 a.m.-4 p.m.; Fri.,
9 a.m.-4 p.m.

Pharmacy USAHC-SB 433-8425 (info line)

Main Pharmacy

Bldg. 676

Hours: Weekdays, 8 a.m.-5 p.m.

Refill Pharmacy

Call-in Refill Line.............. 433-6962

Bldg. 695 (between Health Clinic and PX)

Hours: Weekdays, 8:30 a.m.-12:30 p.m., 1:30-
5 p.m.; Closed all federal holidays; Modified
hours on training holidays

NOTE: Refills may be called in at 433-6962 and picked at the Refill Pharmacy Bldg. 695 the next day, after 1:30 p.m.


USAHC-SB 433-8355, no appointments

Bldg. 685 (next to ACC)

Hours: Daily, 6:30 a.m.-9 p.m.

Services Provided:

Diagnostic Radiology Services

6:30 a.m.-4:30 p.m.: Patients are seen on a first-come, first-served basis as much as possible. Patients from the Acute Care Clinic (ACC) MAY be given priority based on their condition.

4:30 a.m.-9 p.m.: After hours limited staffing and ACC Patients will have priority causing extended wait times.

Children under the age of 10 are not allowed to be in our waiting area unattended. Child care is provided in Bldg. 680, weekdays,
8 a.m. to noon for children 6 weeks to 12 years old. Reservations are highly recommended. Call 625-5645.