Carl R. Darnall Army Medical Center (CRDAMC) provides general medical care, inpatient and outpatient services, and environmental health services for authorized members of the armed forces (primarily at Fort Hood and surrounding civilian communities), retired personnel and their family members. Darnall serves approximately 10 percent of the CONUS-based Army, and one-sixth of the Army’s pediatric population. It operates the largest Blood Bank Center in the Department of the Army. Other services include emergency trauma care, video teleconferencing, telemedicine, teleradiology, telepathology, MRI,CAT scanner and a level II neonatal intensive care unit. Residency programs include Emergency Medicine and Family Practice. Darnall also has combined graduate medical programs with Brooke Army Medical Center.
In 2011, CRDAMC opened a new 44,000-square-foot Women’s Health Center to the east wing. Ground was broken Dec. 13, 2010, for a replacement hospital across the street from the current medical center. The new center is set to open this year. In 2011, Darnall opened “medical home” clinics in Copperas Cove, Harker Heights and Killeen.
Today, Darnall supports nearly 40,000 active-duty personnel and more than 125,000 Family members and retirees within a 40-mile radius.
Carl R. Darnall Army Medical Center’s mission is to “provide our service members, Families and veterans quality, patient-centered care to promote a medically ready force and a healthy, resilient community.” The hospital’s vision is to, “strengthen the health of the Great Place through trusted care and concern.”
To schedule a medical appointment within the Carl R. Darnall Army Medical Center system of health, please call the Appointment Line at 254-288-8888 or toll free 800-305-6421 between the hours of 7 a.m. to 4 p.m. Monday through Friday (closed on federal holidays). You may also schedule appointments online at www.tricareonline.com. Beneficiaries may access TRICARE Online with a DFAS MyPay PIN, Common Access Card or by creating a Department of Defense Self-Service account. Registration is quick and easy!
Nurse Advice Line
Did you know that Darnall Health Care System offers a Nurse Advice Line? By calling 800-TRICARE (874-2273); Option 1, you can address any medical question 24/7 for yourself or a loved one and receive advice on what to do. No question is too small or large. They can provide self-care advice, help determine whether you need an appointment or recommend emergency room care.
DENTAC provides complete dental care to active-duty service members. Five modern dental clinics are near major units. Emergency dental care is provided through CRDAMC’s emergency room. Family members may enroll in the TRICARE Dental Plan. Dental clinics on Fort Hood serve only service members. Family members must select a local dentist. CRDAMC operates Robertson Blood Center (RBC) at Building 2250, 761st Tank Battalion Avenue. RBC collects, tests and distributes blood in support of global medical readiness during peacetime and combat operations for Soldiers, Family members and retirees. It is one of the largest donor centers in the DOD. The telephone number is 254-285-5808.
CRDAMC’s Emergency Department provides services 24/7 and is staffed by board certified emergency physicians as well as residents who are part of the hospital’s nationally recognized Emergency Medicine Residency Program. Patients using CRDAMC’s emergency center for nonemergency health issues are cared for according to a triage system that prioritizes severe medical problems.
Fort Hood Fisher House provides a home away from home for Families of patients at Carl R. Darnall Medical Center. The Fisher House gives Families a clean, safe, low-cost place to stay while tending to and supporting their loved one. Active-duty, retirees and veterans who are CRDAMC patients, as well as their Family members and significant others are welcome to stay at Fisher House. Fisher House is run by donations and some Combined Federal Campaign dollars but has none of its own funding. Donations of food, supplies and funding are accepted at any time. The home features a fully-stocked kitchen, laundry room, large dining and living room, vast array of books, DVDs, spiritual reading materials, computers and other amenities to offer a home-like environment to the families who stay there.
Health Care Clinics
Primary care services are provided to beneficiaries through a system of five family health care clinics located on Fort Hood and three medical home clinics off post in local communities. The majority of these clinics offer a pharmacy as well as basic laboratory and X-ray services for patient convenience. In addition to these family-centered primary care-related clinics there are pediatric, internal medicine clinics and other services available.
The Bennett Health Clinic, Family Medicine Residency Center and the Thomas Moore Health Clinic provide full-service primary care to mainly active-duty military personnel and Family members. The Monroe Health Clinic provides health care for active-duty only. A wide range of specialty clinics and services are available on post for beneficiaries at CRDAMC.
Resources include magnetic resonance imaging, CAT scanner, full-service obstetric care with a Level II neonatal intensive care unit, a Level III emergency room capability, multiple surgical sub specialties, Department of Mental Health (psychology and psychiatry) and the Department of Social Work.
The Population Health Center is a source of information about diabetes, asthma, tobacco use, high blood pressure, high cholesterol, weight management and healthy lifestyle options. Prevention and education programs are available for those at risk of developing chronic medical conditions.
BENNETT HEALTH CLINIC
31st Street and Battalion Avenue
6:30 a.m. to 5 p.m. Monday through Friday; walk-in, sick call 6:30 a.m. to 5 p.m. and by appointment
FAMILY MEDICINE RESIDENCY CENTER – CRDAMC
First Floor, CRDAMC
7 a.m. to 5 p.m. Monday through Friday; active-duty sick call: walk-in 7 to 7:30 a.m. and by appointment
HOOD ARMY AIRFIELD
Troop Medical Clinic No. 12
Building 7015, Hood Army Airfield
Active-duty sick call: 6:30 to 7:30 a.m. and by appointment
MONROE HEALTH CLINIC
Building 33003, Battalion Avenue
6:30 a.m. to 4:30 p.m. Monday through Friday
NORTH FORT HOOD TROOP MEDICAL CLINIC #14
Building 56503, North Fort Hood
Active-duty sick call: 6:30 to 7:30 a.m. and by appointment
COLLIER HEALTH CLINIC
On the corner of Clarke and Loop Roads
Clinic: 8 a.m. to 5 p.m.
THOMAS MOORE HEALTH CLINIC
58th Street and 761st Battalion Avenue
7 a.m. to 5 p.m. Monday through Friday; active-duty sick call: walk-in, 6:30 to 7 a.m. and by appointment
WEEKEND ACUTE CARE
Thomas Moore Clinic, Building 2245
On the corner of 58th Street and
761st Tank Battalion Avenue
(only available on weekends and holidays)
Active-duty sick call: 6:30 to 7:30 a.m. and by appointment. Family members can be seen 8 to 10 a.m. and 1 to 3 p.m. during weekends.
PATIENT ADVOCATE OFFICE
The Patient Advocate Office is open 7:30 a.m. to 4:30 p.m. Monday through Friday to assist with concerns, complaints or compliments. The representatives can be reached at 254-288-8156.
The Clinical Operations Division (COD) is responsible for policies and operations for all outpatient medical services.
The Patient Representative Office, Information Desk, 254-288-8000, and the Patient Appointment Service are three major support services operating under the COD. The Patient Representative Office is open each business day and includes a CRDAMC representative and personnel from the 1st Cavalry Division, Division West and the 13th Sustainment Command (Expeditionary). They are available 7:30 a.m. to 4:30 p.m. Monday through Friday to assist with concerns, complaints or compliments. The representatives can be reached at 254-288-8156.
Primary Care Managers
Active-duty personnel receive a primary care manager at one of the Fort Hood military medical clinics during in-processing at the Copeland Soldiers Service Center. While at the Copeland center, they also visit the DEERS office to check their eligibility status, update addresses and verify family member information.