FORT DRUM
Watertown, NY 13603, USA

RELOCATION/WELCOME GUIDE

Digital Relocation/Welcome Guide

Housing

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Housing

Fort Drum Housing

As you arrive at Fort Drum, no doubt a top priority is finding a place to make your home. The North Country can be a great place to live and offers Soldiers and Families several choices. Fort Drum Mountain Community Homes is your on-post housing option, offering unique amenities and conveniently located homes designed as premier living for today’s military Families.

Privatization of On-Post Military Housing

The military has transitioned from government-owned and managed housing to privately managed housing through partnerships with well-known, professional companies to improve the quality of housing and services provided. The Residential Communities Initiative was created to improve the quality of housing and services, eliminate substandard housing, build additional homes to meet demand and sustain existing housing. At Fort Drum, Lend Lease and the Department of the Army created a limited liability corporation called Fort Drum Mountain Community Homes to renovate and maintain pre-existing residences and construct new homes on Fort Drum to meet the growing demands of the 10th Mountain Division (LI). In addition to maintaining residential communities once managed by the government, Fort Drum Mountain Community Homes tends to daily management of the property. In operation since 2005, Fort Drum Mountain Community Homes now handles housing services for all incoming Soldiers, excluding those who require barracks. Single Soldiers sergeant (E-5) and below are provided barracks accommodations through the First Sergeant’s Barracks Program.

Welcome Home Center

315-955-6644

www.fortdrummch.com

Upon in-processing, you will visit the Welcome Home Center, located on the second floor of Clark Hall. This is your one-stop shop for all housing needs. Open 7:30 a.m. to 5 p.m. Monday, Tuesday, Thursday and Friday, and 8 a.m. to 5 p.m. Wednesday, the Welcome Home Center and its professional staff provides one-on-one counseling services that cover all housing options for Soldiers and their Families. Here is a brief overview of what Fort Drum and the surrounding areas offer:

Fort Drum Mountain Community Homes

315-955-6644

www.fortdrummch.com

Leasing Office: Welcome Home Center, Clark Hall.

Fort Drum Mountain Community Homes consists of 3,835 homes in four premier residential communities located on Fort Drum for Soldiers of all ranks as well as select non-military residents.

On post living is the best housing option for your family to get the most out of your money, while enjoying the convenience of living close to work and all that Fort Drum has to offer. Your monthly rent covers everything your Family needs for stress-free living. You’re covered for weekly trash removal, water, sewer and utilities. Your Family also has an exclusive invitation to monthly resident events to get out, meet your neighbors and entertain the kids! As an added benefit of choosing to live on-post, no security deposit or first and last month’s rent is required. Don’t forget to ask about current specials!

Residents enjoy an exceptional quality of service provided by a highly motivated and professional staff. In addition to the newly constructed and renovated homes, there are four 7,000-square-foot community centers at the heart of each pedestrian-friendly community, offering indoor playgrounds, bark parks, splash parks, skate parks, a BMX track, state-of-the-art fitness centers and on-site property management offices. Fort Drum Mountain Community Homes provides top-quality routine and emergency maintenance and award-winning programming for residents.

Each home is furnished with a refrigerator, range, garbage disposal, dishwasher and hookups for a washer and dryer. Every home has a garage with electric opener, adding convenience to your storage for a vehicle and other outdoor items. Programmable thermostats, air conditioning, ceiling fans and privacy blinds are also included to help keep your Family comfortable. You also have outdoor space to call your own, many times with the choice of a private balcony or fenced-in yard.

Mountain Community Homes welcomes a maximum of two furry Family members (dog or cat) to each home. These pets must be microchipped and registered with the town of LeRay. For information on breed restrictions, please visit www.fortdrummch.com/Become-a-Resident/Become-a-Resident/Plan-Your-Move/Pet-Policy.

Contact the Welcome Home Center or visit www.fortdrummch.com for more information.

Apply for Housing

Applying for your home with Fort Drum Mountain Community Homes is easy! Contact the Welcome Home Center to meet with a leasing consultant or apply online here: www.fortdrummch.com/Become-a-Resident/Experience-MCH/Leasing-Information/ApplyNow.

All newly incoming Families applying to live with Fort Drum Mountain Community Homes are encouraged to apply in advance, if possible. By contacting the Welcome Home Center ahead of time you get the process started while decreasing the pressure of trying to get all documents turned in during the already stressful time of moving to a new duty station. After applying in advance you have the benefit of becoming active on the waitlist as early as 90 days from your report date — increasing the chances of being offered a home when it is most convenient for your family.

In order to receive the best activation date and Priority 2 status, applicants must apply within 60 days of signing out of their last duty station. After 60 days have elapsed, the eligibility date becomes the date of application and a lower priority is assigned.

When applying, please be prepared with the following documents:

  • Orders to Fort Drum and all amendments.
  • Marriage certificate.
  • Birth certificates for children.
  • Custody and guardianship paperwork.
  • Pregnancy verification.
  • TDY orders.
  • Special power of attorney.
  • Current LES.
  • Requests for reasonable accommodation or modification for a disability should be submitted in writing at the Welcome Home Center.

    If a spouse wishes to sign for a home while the Soldier is deployed or TDY, the spouse is required to have a special power of attorney. A sample copy can be obtained at www.fortdrummch.com/Become-a-Resident/Experience-MCH/Leasing-Information.

    Priority Placement Process

    Fort Drum Mountain Community Homes has a tiered priority placement process. This process is intended to give newly arriving military families the best opportunity to live on post within the first 60 days of activating an application, while encouraging all applicants to get settled into a home that suits their needs for the duration of their time at Fort Drum.

    Key and Essential

    Personnel as determined by the commanding general.

    Priority 1

    Soldiers not currently living with Fort Drum Mountain Community Homes assigned to the Warriors in Transition Unit (WTU) as a “direct result of armed combat” or those who have a “serious physical disability” as determined by WTU command.

    Priority 2
    • Any Soldier newly assigned to Fort Drum. A Soldier is considered newly arrived from 90 days prior to report date through 60 days after the report date on orders to Fort Drum.
    • Dual military and single parents who previously cleared their home on post due to military orders to deploy.
    • Current residents who must have more than two people in a bedroom due to gain in Family member.
    • Single pregnant Soldiers for 60 days effective the date they become eligible to receive BAH.
    • Newly married Soldiers for 60 days effective the date of their marriage.
    • Soldiers who are arriving within 90 days of deploying have the option to apply before, during or after their deployment and receive their 60 days of Priority 2 status when they go active on our waitlist.
    • Soldiers TDY en route to Fort Drum can choose to go active for 60 days once signed out of their last duty station and during TDY (Activation date is the date of sign out from last duty station), or defer until they are within 90 days of their report date on their orders to Fort Drum.
    Priority 3
    • First-time applicants currently living on the economy.
    • Service members who are newly arrived to Fort Drum, newly married or single pregnant Soldiers AFTER day 61 of their eligibility date.
    • Current residents with a gain in rank.
    Priority 4
    • Previous residents who moved out due to any reason other than PCS and ETS.
    • Current residents with a gain in Family member.
    • Non-military applicants.
    Permissive TDY/PTDY

    To use permissive TDY for house hunting at Fort Drum, you must have your DA Form 31 validated at the Army Community Housing Office at the Welcome Home Center on your arrival date to Fort Drum or the next duty day the office is open. DA Form 1747 (Status of Housing Availability) is no longer required for Soldiers departing CONUS, Alaska and Hawaii. Incoming Families are encouraged to apply in advance by contacting the Welcome Home Center. You can apply with an advance application as soon as you receive orders to Fort Drum.

    Management and Maintenance of Fort Drum Mountain Community Homes

    Each community has a designated community manager, assistant community manager and resident services coordinators. The community center staff is ultimately responsible for property upkeep, including homes and common areas. They are responsible for enforcing standards and policies to enhance the quality of life in these communities.

    Another attractive feature of on-post living is the included property maintenance and 24-hour emergency service provided by Fort Drum Mountain Community Homes. The centrally managed maintenance department streamlines repair services provided and reduces resident wait times.

    The Fort Drum Mountain Community Homes website at www.fortdrummch.com allows current residents to submit routine requests for service online, provide feedback, view current events, download necessary forms, and learn about happenings and important information in their community.

    The Timbers

    315-777-8000

    www.fortdrumtimbers.com

    Leasing Office: Main Street, Fort Drum.

    The Timbers is an exciting new option for single and/or unaccompanied Soldiers (E-5 (P) and above). It offers residents the convenience of modern, hassle-free living, the camaraderie of living with other Soldiers who share similar interests and lifestyles — all close by in an exclusive apartment community on post. The 192 suite-style, one- and two-bedroom community is market-rate, meaning rent is not equal to BAH.

    The Lodge, an exclusive community center for the Timbers’ residents, has several amenities, such as a lounge with a fireplace, billiards room, theater room, high-definition television, which includes a sound system and video gaming, free Wi-Fi, outdoor patio and pavilion with outdoor fireplace, and nature trails. Call today or visit www.fortdrumtimbers.com for more information.

    Market Rentals

    There are several quaint towns and villages within easy commute of Fort Drum, which offer more than 10,000 rental properties within a 20-mile drive from post. As the market varies, so do the options available. The Welcome Home Center staff provides assistance with what is currently available in the marketplace and offers information on other considerations to think about in addition to rent, such as property amenities and utility costs.

    Purchase a Home

    www.nnymls.com

    In addition to renting, you may decide a home purchase best suits your needs. Army Community Services and Neighbors of Watertown offer homebuying education classes. Contact the Army Community Housing office at the Welcome Home Center for more information and questions regarding homebuying at 315-772-6883. The Northern New York Multiple Listing Service offers a comprehensive website at www.nnymls.com to search for and view homes and properties for sale. The Welcome Home Center provides Realtor and housing marketing information. Purchasing a home is a huge investment. It is in your best interest to discuss this option with a knowledgeable consultant to be more fully informed.

    Off-Post Housing

    Army Community Housing Office

    315-772-6833

    Clark Hall, Room A2-54

    The Army Community Housing (ACH) Office provides the following off-post housing services:

    • Provide off-post counseling and referral assistance.
    • Answer questions and provide information about the local area (schools, recreation, transportation, lodging, winter weather etc.).
    • Inspect off-post rental properties to determine suitability.
    • Review, clarify and explain leases.
    • Mediate tenant-landlord disputes.
    • Process off-post housing complaints.
    • Provide home buying information and assistance.
    • Explain tenant rights and responsibilities.
    • Validate the DA Form 31 for Permissive TDY.*

    * Soldiers on Permissive TDY for house-hunting purposes must have their DA Form 31 verified/stamped on the first available duty day. Failure to secure the validation/stamp may result in the Soldier being charged leave for the entire period.

    Barracks

    Single Soldier Housing (SSH) Branch

    315-772-6668
    Fax: 315-772-4856

    Clark Hall, Room A2-54

    The SSH Branch operates under the First Sergeant’s Barracks Program 2020 (FSBP). The staff, working in concert with mission units, is committed to providing well-maintained, safe and clean housing for our single Soldiers living on Fort Drum. FSBP 2020 reinforces the partnership between mission units and the garrison staff as it relates to providing quality unaccompanied housing facilities and services.

    Visit www.housing.army.mil and click on Fort Drum to view what our 1+1 and 1+0 (private room and private bath) rooms look like. Furnishings include, but are not limited to, beds, mattress, five-drawer chest, desk, desk chair, refrigerator and microwave. Day rooms in each building include a flat-screen television, chairs, love seat, couches, card tables, pool tables and foosball tables.

    In-processing

    • All single Soldiers sergeant (E-5) and below in-process at SSH in Clark Hall to get issued a barracks room in their assigned unit area. A NCO sponsor from their newly assigned unit should accompany newly arriving Soldiers.
    • Inform Barracks Management NCO of assigned unit.
    • Complete in-processing packet.
    • Receive short briefing, copy of cleaning standards, key to room and sign a hand receipt.
    • Inspect room, return completed move-in inspection sheet within ten business days.
    • Geographic bachelors are not authorized barracks space and will live on the economy in market housing.
    Eligibility Requirements
    • Please contact the SSH Office for eligibility details.

    Out-processing

    • Soldiers must schedule clearing appointments 48 to 72 hours in advance.
    • Soldiers must clear the Housing Division in Clark Hall prior to clearing the installation.
    Exceptions to Policy (ETP) for BAH

    ETPs may be issued by Public Works, Housing Division, once approved by the garrison commander. Certificate of Non-availability approval to receive BAH is only based upon 95 percent use rate of the entire installation footprint, not the Soldier’s specific company or brigade.


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