The TRICARE Service Center (TSC) offers guidance on your health care benefits. Additionally, this office will assist non active-duty beneficiaries in obtaining health care required outside of our military treatment facility. Health care for you and your family members is important. Don’t wait until you are sick to find out how to obtain care. As soon as you arrive, stop by the TSC to choose the TRICARE option under which you prefer to obtain your family’s health care. Active duty personnel assigned to Luke are automatically enrolled in TRICARE Prime and may choose their Primary Care Manager (PCM), from the list provided. All TRICARE eligible beneficiaries choosing to obtain routine healthcare at the 56th Medical Group must enroll in TRICARE Prime and choose a PCM from the list provided. The TSC is located on the second floor of the Medical Group (Building 1130). This office can provide literature and answer questions you may have regarding all your health care benefits, not just TRICARE. TriWest Regional Representatives can also be reached at (888) TRIWEST (874-9378).

Medical Right Start is a collaborative multidisciplinary medical in-processing program. During in-processing newly arrived personnel are oriented to the services of the Medical Group and are educated on how and when to access care. Beneficiaries are also informed of their TRICARE options and enrollment is transferred. Medical records, Preventive Health Assessment/Individual Medical Readiness (PIMR), and immunization records are reviewed to determine health care needs.